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Resume:	Bronwyn	Evans	
April	2016	 Page	1	
11	The	Promenade	
Wentworth	Point	NSW	2127	
Bronwyn.Evans@tethys.com.au		
+61	412	997	660	
OVERVIEW	
Bronwyn	Evans	is	a	business	consultant	who	has	built	Tethys	Consulting	into	a	well-regarded	consulting	
practice	over	the	past	15	years,	advising	corporations	in	Australia	on	how	to	transform	their	
organisations.	
Bronwyn	is	an	independent	thinker	who	can	conceptualise	at	the	big	picture	level	and	then	drill	down	to	
the	detail	to	ensure	effective	solution	delivery.	Her	core	skills	are:	
§ Critical	analysis	and	problem	solving	
§ Process	management	(both	reengineering	and	improvement)	
§ Vendor	management	
§ Organisational	change	management	
§ Project	and	programme	management.	
She	can	quickly	grasp	a	situation,	drill	into	the	relevant	technical	considerations	and	construct	an	holistic	
plan	that	delivers	the	required	outcome.	A	core	focus	is	on	delivering	a	sustainable	solution	that	can	be	
operated	and	maintained	into	the	future.	
Tethys	Consulting’s	projects	are	predominantly	from	repeat	business	and	client	referrals,	evidencing	the	
quality	and	competence	of	Bronwyn’s	work.	
SAMPLE	ENGAGEMENTS	
Bronwyn’s	engagements	have	ranged	from	small	to	large	projects.	She	can	quickly	grasp	the	“big	picture”	
and	develop	solutions	that	meet	the	business	requirements.	Her	pragmatic	approach	to	program,	project	
and	change	management	bring	effective	results	for	clients.	Some	sample	engagements	are	listed	below.	
AstraZeneca		
Bronwyn	was	engaged	by	AstraZeneca	to	lead	the	Australian	rollout	of	HRMS	and	Payroll	Business	
Process	Outsourcing	as	part	of	a	global	program.	
In	the	first	instance,	Bronwyn	joined	the	payroll	implementation	project	shortly	before	go	live.	She	
successfully	took	the	outsourced	solution	live	and	then	spent	considerable	time	managing	the	vendor	to	
deliver	on	the	service	level	promise.	This	involved	detailed	analysis	of	the	service	delivery,	rigorous	
vendor	management,	process	redesign	and	change	management	back	into	the	client	organisation		
Subsequently,	Bronwyn	led	the	Australia	and	New	Zealand	rollout	of	the	global	HRMS	solution.	Her	scope	
included	systems,	process	and	change	management.	She	contributed	to	the	rigour	of	the	regional	solution,	
engaging	with	the	global	design	team	to	ensure	that	the	smaller	countries	were	appropriately	
represented.	The	solution	went	live	globally	on	the	same	day	in	a	smooth	transition	of	services.	
Pernod	Ricard	(formerly	Orlando	Wyndham	Group)	
Bronwyn	was	responsible	for	establishing	and	managing	a	large	program	of	systems	refresh	at	Orlando	
Wyndham	Group.	This	covered	ERP,	BI,	CRM,	Trade	Spend	and	an	assessment	of	winemaking	solutions.	
When	the	program	scope	expanded	from	the	Australian	business	to	also	incorporating	the	New	Zealand	
operations,	additional	complexity	was	introduced	with	the	requirement	to	standardise	business	processes	
across	the	two	organisations.		
The	program	involved	multiple	vendors	and	a	team	that	ranged	from	30	to	70	people.	There	was	a	phased	
implementation,	with	significant	process	and	business	change	required.	
Pillar	Administration	
Pillar	provides	superannuation	administration	services	to	public	and	private	sector	funds.	Each	client’s	
portfolio	was	administered	on	a	different	system.	
Bronwyn	was	engaged	to	construct	a	systems	replacement	program	and	facilitate	the	vendor	selection.	
This	project	involved	complex	stakeholder	management,	balancing	the	priorities	of	Pillar’s	clients,	
business	units	and	the	vendors.
Resume:	Bronwyn	Evans	
April	2016	 Page	2	
The	end	result	was	a	selection	of	software	and	systems	implementation	vendors,	with	a	complex	and	
aggressive	implementation	program	that	is	currently	mid-term	and	running	to	schedule.	
EMPLOYMENT	HISTORY	
Tethys	Consulting,	Principal	 2000	-	to	current	
Bronwyn	promotes	and	leads	the	company’s	business	transformation	practice.	The	solutions	offered	here	
include:	
§ Vendor	Selection,	Evaluation	and	Implementation	
§ Business	Process	Improvement		
§ Project	and	Programme	Management,	including	project	rescue	
§ Organisational	Change	Management.	
Bronwyn	is	committed	to	developing	a	holistic	approach	to	the	solutions	she	delivers.	Her	skills	and	
experience	allow	her	to	embed	exceptional	change	management	principles	into	any	project	to	ensure	full	
organisational	buy-in	and	overall	project	success.	
Tethys	Consulting	clients	typically	turn	over	in	the	order	of	$300m	to	$2billion	in	Australia,	covering	
industry	sectors	such	as	Financial	Services,	big	Pharma,	Manufacturing	and	Government.	Systems	include	
HRMS,	ERP,	Business	Intelligence	and	CRM.	
Tech	Pacific	Australia,	IT	Manager	 1999-2000	
Bronwyn	joined	Tech	Pacific	with	the	brief	of	taking	over	and	transforming	the	IT	department.	In	addition,	
she	also	had	group	strategic	responsibilities.	Her	key	achievements	here	include:	
§ Cancellation	of	a	major	project	that	would	not	deliver	the	necessary	business	benefits	
§ Development	and	implementation	of	an	upgraded	transactional	website	
§ Creation	of	a	range	of	e-commerce	initiatives	
§ Evaluation	of	ERP	solutions	for	the	group.	
Oracle	Corporation,	Various	Roles		 1998-1999		
Bronwyn	worked	for	Oracle	as	a	Regional	Practice	Director	for	Oracle	Managed	Services	and	as	an	
Applications	Practice	Director	and	Manager.	With	initial	responsibilities	for	NSW,	her	promotions	put	her	
in	charge	of	operations	in	both	Australia	and	New	Zealand.	Bronwyn’s	primary	responsibilities	included:	
§ Services	and	business	development/delivery	for	ERP,	HRMS	and	BI	solutions	
§ Staff	and	business	management	(including	P&L	and	utilisation)	
§ Contributing	to	the	restructure	of	regional	consulting	from	a	location	base	to	a	speciality	base	–	this	
involved	developing	a	new	structure,	processes	(e.g.	resource	management	and	allocation),	
competency	requirements	and	regional	communication.	
SOCOG,	Technology	Program	Manager		 1997-1998	
Bronwyn	joined	SOCOG’s	Technology	Division	to	co-ordinate	integrated	IT	delivery	from	technology	
sponsors	so	that	systems	and	infrastructure	deliverables	met	organisational	business	needs.	Her	primary	
responsibilities	included:	
§ Vendor	and	client	management	
§ Management	of	integrated	programme	and	project	plans.	
CSC	Australia,	Various	Roles	 1994-1997	
During	her	time	with	CSC,	Bronwyn	worked	as	an	Outsourcing	Executive,	a	Principal	Consultant	and	a	
Customer	Relations	Manager.	Her	responsibilities	included:	
§ Bid	management	for	large	outsourcing	deals	
§ Development	of	a	strategic	marketing	plan	for	CSC’s	Australian	outsourcing	division	
§ Process	reengineering	consulting	projects	
§ Implementation	of	a	‘value	metric’	incentive	scheme	
§ Implementation	of	a	Professional	Development	Programme	for	technical	personnel.	
Highlights	of	her	time	with	CSC	include	leading	a	team	shortlisted	for	a	$AUD	5	billion	contract	and	
leading	proposal	management	and	contract	negotiations	for	an	outsourcing	project	for	a	leading	
Australian	financial	services	organisation	which	brought	in	revenue	of	$AUD	520	million.
Resume:	Bronwyn	Evans	
April	2016	 Page	3	
WordPerfect	Pacific,	Customer	Services	Manager	 1993-1994	
Bronwyn’s	responsibilities	here	encompassed	Customer	Support	(telephone	technical	support),	Key	
Account	Support	(telephone	technical	support,	consulting,	pre-sales	support)	and	Management	
Information	Systems	(telecommunications,	network	services,	information	systems,	user	support)	groups.		
Key	achievements	in	this	role	included:	
§ Call	centre	productivity	improvements	
§ Establishment	of	fee	paid	support	programs	to	both	consumers	and	corporates	
§ Development	of	consulting	programmes	(both	consumer	and	corporate)	
§ Creation	of	a	customer	satisfaction	monitoring	process	
§ Implementation	of	a	Customer	Information	System	to	manage	customer	registrations,	customer	
support	and	telemarketing	activities.	
Continuum	Australia	Ltd,	Various	Roles	 1987-1992	
Bronwyn	began	her	career	with	Continuum	in	various	sales	and	project-related	roles	–	these	included	
Account	Manager,	Project	Manager	and	Account	Executive.	In	her	final	role	as	Life	&	Investments	Client	
Services	Manager,	Bronwyn	undertook	full	departmental	managerial	responsibility	–	the	department	was	
responsible	for	consulting,	development	and	maintenance	services	and	also	outsourced	the	systems	
support,	maintenance	and	system	development	for	several	life	insurance	and	unit	trust	companies.	Her	
primary	responsibilities	here	included:	
§ Business	unit	management	
§ Resource	management	
§ Client	management.	
During	her	time	in	the	Life	&	Investments	Client	Services	department,	Bronwyn	delivered	significant	over-
achievement	of	budgeted	revenues	and	profits.	
Friends’	Provident	Life	Office,	Various	Roles	 1983-1986	
Bronwyn	successfully	worked	her	way	up	through	various	technical	roles		(analyst	programmer,	team	
leader)	whilst	working	at	Friends’	Provident.		
Australian	Iron	&	Steel,	Computing	Science	Trainee	 1980-1983	
Bronwyn	began	her	career	in	IT	here	by	joining	the	company’s	computing	science	trainee	program.	
EDUCATION	
§ Bachelor	of	Mathematics,	1984,	The	University	of	Wollongong	
§ Master	of	Business	Administration,	1994,	Macquarie	Graduate	School	of	Management	
OTHER	ACTIVITIES	
In	addition	to	a	successful	career,	Bronwyn	has	made	a	significant	contribution	to	other	organisations	in	a	
voluntary	capacity:	
§ Committee	member	of	Females	in	Information	Technology	and	Telecommunications	(FITT)		
§ Committee	member	of	Australian	Information	Industry	Association	(AIIA)	Special	Interest	Group	(SIG)	
for	Local	Industry	
§ Vice	President	and	committee	member	of	Pioneer	Business	SWAP	
§ Chair	of	the	Board	of	Pulse	Club	at	Wentworth	Point	(local	lifestyle	and	sporting	facility)	-	current	
§ President	of	Wentworth	Point	Community	Central	(promoting	social	activities,	communications,	
advocacy	across	the	suburb)	–	current.	
Bronwyn	has	made	a	variety	of	presentations	to	professional	bodies,	including:	
§ Software	vendor	user	group	conferences	
§ Australian	Computer	Society’s	(ACS)	Education	Across	the	Nation	
§ Various	published	articles,	including	in	Australian	Institute	of	Management’s		(AIM)	Management	
Today.

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2016 04 Bronwyn Evans Resume

  • 1. Resume: Bronwyn Evans April 2016 Page 1 11 The Promenade Wentworth Point NSW 2127 Bronwyn.Evans@tethys.com.au +61 412 997 660 OVERVIEW Bronwyn Evans is a business consultant who has built Tethys Consulting into a well-regarded consulting practice over the past 15 years, advising corporations in Australia on how to transform their organisations. Bronwyn is an independent thinker who can conceptualise at the big picture level and then drill down to the detail to ensure effective solution delivery. Her core skills are: § Critical analysis and problem solving § Process management (both reengineering and improvement) § Vendor management § Organisational change management § Project and programme management. She can quickly grasp a situation, drill into the relevant technical considerations and construct an holistic plan that delivers the required outcome. A core focus is on delivering a sustainable solution that can be operated and maintained into the future. Tethys Consulting’s projects are predominantly from repeat business and client referrals, evidencing the quality and competence of Bronwyn’s work. SAMPLE ENGAGEMENTS Bronwyn’s engagements have ranged from small to large projects. She can quickly grasp the “big picture” and develop solutions that meet the business requirements. Her pragmatic approach to program, project and change management bring effective results for clients. Some sample engagements are listed below. AstraZeneca Bronwyn was engaged by AstraZeneca to lead the Australian rollout of HRMS and Payroll Business Process Outsourcing as part of a global program. In the first instance, Bronwyn joined the payroll implementation project shortly before go live. She successfully took the outsourced solution live and then spent considerable time managing the vendor to deliver on the service level promise. This involved detailed analysis of the service delivery, rigorous vendor management, process redesign and change management back into the client organisation Subsequently, Bronwyn led the Australia and New Zealand rollout of the global HRMS solution. Her scope included systems, process and change management. She contributed to the rigour of the regional solution, engaging with the global design team to ensure that the smaller countries were appropriately represented. The solution went live globally on the same day in a smooth transition of services. Pernod Ricard (formerly Orlando Wyndham Group) Bronwyn was responsible for establishing and managing a large program of systems refresh at Orlando Wyndham Group. This covered ERP, BI, CRM, Trade Spend and an assessment of winemaking solutions. When the program scope expanded from the Australian business to also incorporating the New Zealand operations, additional complexity was introduced with the requirement to standardise business processes across the two organisations. The program involved multiple vendors and a team that ranged from 30 to 70 people. There was a phased implementation, with significant process and business change required. Pillar Administration Pillar provides superannuation administration services to public and private sector funds. Each client’s portfolio was administered on a different system. Bronwyn was engaged to construct a systems replacement program and facilitate the vendor selection. This project involved complex stakeholder management, balancing the priorities of Pillar’s clients, business units and the vendors.
  • 2. Resume: Bronwyn Evans April 2016 Page 2 The end result was a selection of software and systems implementation vendors, with a complex and aggressive implementation program that is currently mid-term and running to schedule. EMPLOYMENT HISTORY Tethys Consulting, Principal 2000 - to current Bronwyn promotes and leads the company’s business transformation practice. The solutions offered here include: § Vendor Selection, Evaluation and Implementation § Business Process Improvement § Project and Programme Management, including project rescue § Organisational Change Management. Bronwyn is committed to developing a holistic approach to the solutions she delivers. Her skills and experience allow her to embed exceptional change management principles into any project to ensure full organisational buy-in and overall project success. Tethys Consulting clients typically turn over in the order of $300m to $2billion in Australia, covering industry sectors such as Financial Services, big Pharma, Manufacturing and Government. Systems include HRMS, ERP, Business Intelligence and CRM. Tech Pacific Australia, IT Manager 1999-2000 Bronwyn joined Tech Pacific with the brief of taking over and transforming the IT department. In addition, she also had group strategic responsibilities. Her key achievements here include: § Cancellation of a major project that would not deliver the necessary business benefits § Development and implementation of an upgraded transactional website § Creation of a range of e-commerce initiatives § Evaluation of ERP solutions for the group. Oracle Corporation, Various Roles 1998-1999 Bronwyn worked for Oracle as a Regional Practice Director for Oracle Managed Services and as an Applications Practice Director and Manager. With initial responsibilities for NSW, her promotions put her in charge of operations in both Australia and New Zealand. Bronwyn’s primary responsibilities included: § Services and business development/delivery for ERP, HRMS and BI solutions § Staff and business management (including P&L and utilisation) § Contributing to the restructure of regional consulting from a location base to a speciality base – this involved developing a new structure, processes (e.g. resource management and allocation), competency requirements and regional communication. SOCOG, Technology Program Manager 1997-1998 Bronwyn joined SOCOG’s Technology Division to co-ordinate integrated IT delivery from technology sponsors so that systems and infrastructure deliverables met organisational business needs. Her primary responsibilities included: § Vendor and client management § Management of integrated programme and project plans. CSC Australia, Various Roles 1994-1997 During her time with CSC, Bronwyn worked as an Outsourcing Executive, a Principal Consultant and a Customer Relations Manager. Her responsibilities included: § Bid management for large outsourcing deals § Development of a strategic marketing plan for CSC’s Australian outsourcing division § Process reengineering consulting projects § Implementation of a ‘value metric’ incentive scheme § Implementation of a Professional Development Programme for technical personnel. Highlights of her time with CSC include leading a team shortlisted for a $AUD 5 billion contract and leading proposal management and contract negotiations for an outsourcing project for a leading Australian financial services organisation which brought in revenue of $AUD 520 million.
  • 3. Resume: Bronwyn Evans April 2016 Page 3 WordPerfect Pacific, Customer Services Manager 1993-1994 Bronwyn’s responsibilities here encompassed Customer Support (telephone technical support), Key Account Support (telephone technical support, consulting, pre-sales support) and Management Information Systems (telecommunications, network services, information systems, user support) groups. Key achievements in this role included: § Call centre productivity improvements § Establishment of fee paid support programs to both consumers and corporates § Development of consulting programmes (both consumer and corporate) § Creation of a customer satisfaction monitoring process § Implementation of a Customer Information System to manage customer registrations, customer support and telemarketing activities. Continuum Australia Ltd, Various Roles 1987-1992 Bronwyn began her career with Continuum in various sales and project-related roles – these included Account Manager, Project Manager and Account Executive. In her final role as Life & Investments Client Services Manager, Bronwyn undertook full departmental managerial responsibility – the department was responsible for consulting, development and maintenance services and also outsourced the systems support, maintenance and system development for several life insurance and unit trust companies. Her primary responsibilities here included: § Business unit management § Resource management § Client management. During her time in the Life & Investments Client Services department, Bronwyn delivered significant over- achievement of budgeted revenues and profits. Friends’ Provident Life Office, Various Roles 1983-1986 Bronwyn successfully worked her way up through various technical roles (analyst programmer, team leader) whilst working at Friends’ Provident. Australian Iron & Steel, Computing Science Trainee 1980-1983 Bronwyn began her career in IT here by joining the company’s computing science trainee program. EDUCATION § Bachelor of Mathematics, 1984, The University of Wollongong § Master of Business Administration, 1994, Macquarie Graduate School of Management OTHER ACTIVITIES In addition to a successful career, Bronwyn has made a significant contribution to other organisations in a voluntary capacity: § Committee member of Females in Information Technology and Telecommunications (FITT) § Committee member of Australian Information Industry Association (AIIA) Special Interest Group (SIG) for Local Industry § Vice President and committee member of Pioneer Business SWAP § Chair of the Board of Pulse Club at Wentworth Point (local lifestyle and sporting facility) - current § President of Wentworth Point Community Central (promoting social activities, communications, advocacy across the suburb) – current. Bronwyn has made a variety of presentations to professional bodies, including: § Software vendor user group conferences § Australian Computer Society’s (ACS) Education Across the Nation § Various published articles, including in Australian Institute of Management’s (AIM) Management Today.