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Wendy Dransfield previously worked as an on-site dedicated account director at Guru Worldwide, where she helped reduce costs by re-engineering over 25% of the workforce. As an account director, paying attention to industry trends is important, such as Forbes reporting in 2014 that top companies in 2015 would spend more on training salespeople to consult customers rather than use manipulative sales methods. Research by the Corporate Executive Board and Google found that over half of business buyers decide on purchases before speaking to vendors.



