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Mary Pat Donelan
Director
I N S I D E T H I S
R E P O R T
Human
Resources
Division
2
New Attorney
Recruitment
3
Retention
Efforts
4
EEO Program 5
Staffing,
Classification,
and Benefits
6
Training 7-8
Human
Resources Staff
9
List of Law
Schools
10
List of Training
Programs
11-12
Human Resources Division
2015 Annual Report
Y O U R C A R E E R … O U R B U S I N E S S
OOFFICE
OFCHIEFC
OUNSEL
IRS
FROM THE DIRECTOR
As we start the New Year, our best wishes to you. We in Human
Resources are the “behind-the-scenes” folks doing all we can to make
Counsel a great place for you to start and/or build your career. I am
pleased to present you with our 2015 Annual Report.
We are very proud of the services that we delivered to you, our
valued customers, this past year.
 We gave you updates on federal personnel policy as soon as we
received them highlighting those that you should particularly pay
attention to.
 We ensured that your pay, promotions, leave, benefits, awards,
etc. were timely and accurately processed.
 We managed a second-to-none attorney training program to
ensure litigation and legal skills were developed and maintained.
 We organized staffing and recruitment efforts at top schools and
other sites to encourage applications from the very best
candidates.
 We informed you of the importance of diversity and equal
employment opportunity.
 We created an ever-expanding array of streaming video and Centra
classes that you can access from your desktop.
 … and more. I invite you to read on.
With high hopes for another great year,
January — December 2015
                                               Human Resources Division 2015 Annual Report                                 page 2   
We worked diligently to provide human resource services to all of you in the Office of Chief
Counsel in the following ways:
Attorney Recruitment and Retention Branch managed the recruitment of law students and
attorneys for our Honors, Summer Legal, and Legal Extern Programs and aided the Office’s
retention efforts by offering a variety of resources and services, including individual career
counseling to Counsel attorneys, managers, and executives.
Equal Employment Opportunity (EEO) Office provided advice and assistance to ensure the work
environment was free of discrimination and harassment. Housed within the Human
Resources Division, the EEO staff reported directly to the Chief Counsel.
Executive Resources Branch managed the hiring of executives, Senior Level, and GS-15s for
the Office of Chief Counsel and oversaw their financial-reporting requirements,
background investigations, and the SES performance appraisal process. For SES
positions, the Branch arranged and attended the application-review meetings and
interviews and prepared the selection documentation for the approval of the Chief
Counsel, General Counsel, and the Office of Personnel Management. The Branch also
worked in various other HR special areas, including management and leadership
development, and space management.
Payroll and Processing Branch entered, filed, and maintained personnel records for all Chief
Counsel employees through GS-15, including the recently acquired servicing responsibility
for support staff in the field. The Branch processed payroll documents and leave records,
various benefits, awards, insurance, taxes, etc., handled all pay issues, and served as
Counsel’s contact with the National Finance Center.
Staffing, Classification, and Benefits Branch provided personnel guidance and services for both
managers and employees in the areas of staffing (GS-14 level and below), classification,
and various benefits, including retirement, to all Chief Counsel employees.
Training and Communications Branch provided a variety of training offerings for Chief Counsel
employees, which included legal, management, business skills, and support-staff
programs. In addition, the Branch provided a vehicle for organizational communication
through a wide variety of media, including messaging through Counsel’s home page.
Human Resources Division — Your Career...Our Business
                                               Human Resources Division 2015 Annual Report                                 page 3   
New Attorney Recruitment
In FY 2015, we continued to find ourselves in a tight budget environment, but we were able to
strategically hire and further streamline our recruitment process.
On-Campus Interviews and Resume Collections - During fall 2015, we interviewed at 66 law schools,
set up resume collections at 60 law schools and continued to recruit at most of the Historically
Black Colleges and Universities and Hispanic-Serving Institutions with law school programs. We
also continued to enlist our interviewers to assist with the prescreening process when selecting
applicants for initial interviews. This allowed us to more efficiently review the numerous
applications we received for our highly-regarded Honors and Summer Legal Programs and
ensured we continue to recruit the most highly qualified law students and recent graduates.
Recruitment Training and Diversity - We provided guidance to our interviewers around the country
through a Centra session discussing the new changes to the recruitment process, including
hiring all field division Honors and summer hires into SBSE; recruiting only for specific priority
cities; the importance of recruiting for the Office of Chief Counsel, as a whole, rather than
individual business units; and encouraging diversity outreach at various law schools.
Hiring Committee - Our Hiring Committee of top management officials oversaw the recruitment
process for the Honors attorneys and summer hires. They reviewed applications after the initial
on-campus interviews or resume collections to determine which applicants should be referred for
second interviews. We coordinated these meetings by preparing the applications for review,
creating surveys to facilitate the voting process, and providing reports to the Committee.
Honors Class for 2015 - An impressive group of 13 Honors Attorneys from a variety of law schools
joined our ranks.
Summer Class of 2015 - Utilizing Office Communicator Live
Meeting, we again made our popular weekly Division
Information Sessions available to all our summer hires
throughout the country. We continued our focus on hiring
second-year law students for summer positions with the
intention of extending Honors offers to those who performed
well. We had a very strong summer class with five of the
seven summer hires accepting offers to join us in fall 2016.
Law Student Volunteer Externship Program - Over 200 volunteer externs were processed and joined
us in 2015. In addition, we continued to take on the additional responsibility of conducting
conflict of interest checks for the volunteers joining Counsel.
Law Student Volunteer Externship Process Training - We successfully provided training to our office
managers, administrative officers, and others to help streamline the process of bringing on board
volunteer externs. During this training, we provided an overview of the entire process and specific
guidance on the forms and other information we needed to process the externs in an efficient
manner.
                                               Human Resources Division 2015 Annual Report                                 page 4   
Retention Efforts
Individual Career Counseling and Services - Our career counseling services, provided through our
Attorney Career Development Advisor, continued to be in high demand. There was a steady increase
in referral “business,” a strong indicator of the high degree of satisfaction among the attorneys and
managers who avail themselves of the services provided. Requests for individual career counseling
continued to rise, with close to 50 percent now coming from field attorneys and managers. Our
individual counseling offerings included general career guidance and development, Individual
Development Plan (IDP) preparation, time management and writing tutorials, Myers Briggs Type
Indicator (MBTI) testing and interpretation, resume and memo of interest writing, and interview skills
enhancement.
Group Career Counseling and Services - Requests for group counseling came from managers seeking to
improve work group dynamics through the use of the MBTI or other counseling assistance.
Professional development and career guidance were also provided in group settings, with requests
most often, but not exclusively, initiated by management. Topics that have been requested for group
presentations include the following: writing skills workshops, MBTI, a two-part series on applying for
a promotion that includes drafting a resume and Memorandum of Interest, preparing for interviews,
creating an IDP, mentoring, professionalism, how to give negative feedback, how to improve
communication and morale, and remote mentoring. In addition, we offered several stress
management programs this year, including one designed specifically for managers. We also offered
time management programs to address our attorneys’ need to “do more with less.” These programs
were presented at virtual/on-line CLEs, in-person to smaller groups, and over CENTRA, Office
Communicator, and teleconference.
Mock Executive Resource Board (ERB) - Interest in one of our most
innovative career development initiatives, the mock ERB, was high.
Individuals selected for a GS-15, SL, or SES interview may seek to have a
mock interview before a panel of managers and executive volunteers who,
with the exception of the supervisory report, are provided the same
package that the actual ERB panel is given. After the mock interview, the
applicant is critiqued by the panel. The response to this service from the
candidates, selecting officials, managers, and executive mock panelists was extremely positive.
Assessment Tools - Several of our HR staff members are certified to facilitate the MBTI assessment as
well as the 360-degree competency assessment instrument. We conducted numerous sessions this
year, both live in the national office and using Office Communicator Live Meeting for field attorneys,
managers, F&M employees, and support staff.
Organizational Design - Increasingly, offices have requested our assistance with some serious
workplace issues. With each intervention, we began with a facilitated team values exercise that
culminated in an agreed upon set of values that were reflected in a team mission statement, which
served as a common guideline for appropriate action and behavior. The strategy was derived from
clear, concise statements of purpose, and vision, and from the organization’s basic philosophy.
                                               Human Resources Division 2015 Annual Report                                 page 5   
Equal Employment Oppor tunity Program
Program Management - As one of our major functions and responsibilities, we provided advice to
attorney managers, office managers, administrative officers, and area managers on all areas of
EEO and diversity. So that all Counsel employees are aware of our focus on the importance of
diversity and inclusion, we prepared and published the Chief Counsel’s Diversity and Inclusion
Strategic Plan. We also used our EEO homepage to disseminate information on mediation, new
Executive Orders and information specifically for employees who are veterans and their managers.
Finally, we worked with the Diversity and EEO Advisory Committee to obtain their valuable input
and to fulfill their charter. This year, due to the budget and travel restrictions, we were limited for
in-person meeting time and had to rely on technology and conference calls.
Training & Education - We presented a segment on EEO, Reasonable Accommodation and Diversity
during the Fundamentals of Management and Essential Management Skills courses. In addition,
we prepared and presented sessions for the F&M Office Managers’ Forum series on the EEO
Complaint Process, Mediation, and Accommodating Veterans and Other Employees with PTSD.
Special-Emphasis Observances - We featured articles on the Chief Counsel Intranet spotlight and
EEO homepage to commemorate observances including Martin Luther King, Jr. Day, Black History
Month, Hispanic Heritage Month, Women’s History Month, Asian American Heritage Month, LGBT
Pride Month, Veterans’ Day and National Disability Employment Awareness
Month. We also published links to articles posted on Treasury’s “The Green”
to provide additional information on special-emphasis observances.
Reasonable Accommodation - We served as the coordinator for
receiving requests for reasonable accommodations and securing furniture or
equipment to provide the solution. This year, we successfully partnered with
local Safety Officers and Occupational Health Specialists to provide accommodations involving
workspace adjustments and environmental issues such as air quality. We processed 101
reasonable accommodation requests — 21% more than FY 2014. Over 35% of these solutions
involved computer or telecommunications equipment. Furniture purchases and modifications
comprised another 50% of the solutions. The remaining 15% were miscellaneous requests
including environmental adjustments (space heaters, air purifiers, fans).
Complaints Management – This year we experienced an increase in the total number of informal
complaints filed in 2015 (14) compared to 2014 (10). Mediation was elected 7% of the time by
the complainants, down from 21% in FY 2014. We increased the efforts to encourage mediation
through training and intranet resources. While there was an increase in the number of informal
complaint filings, we realized a 22% reduction in the number of formal complaint filings this
year. The number of settlements remained constant from 2014 - 2015.
                                               Human Resources Division 2015 Annual Report                                 page 6   
Staf fing, Benefits, and Classification
Staffing 2015 – Despite reduced hiring, this was a busy year for staffing.
We posted 72 announcements on Career Connector and received over
2,418 applications to date. We also posted 17 Pathways Program
announcements and received over 2, 289 applicants for these intern positions. Thus far, we
processed 72 new hires at the GS-14 and below, including 43 interns under the Pathways
Program. For GS-15 and above, we processed 50 promotions/reassignments for the GS-15
positions; one Senior Level appointment; and 11 new SES appointments.
Recruitment– We are committed to continue working to improve our overall hiring processes. At of
the 3rd quarter of FY 15, we had averaged 46 days to fill a position. This is an impressive feat due
to the large hiring push for the support staff positions and the end of FY hiring deadline.
New HR Fundamentals Website- A new SharePoint site was created to assist managers with HR policy
and procedure. The site contains guidance and information on the full range of staffing,
classification and benefits. This included a comprehensive hiring guide, pay setting procedures,
and numerous standard operating procedures.
Master First Consideration List - In accordance with Article 23 of the Counsel – NTEU 2011
Agreement, the Master First Consideration List was used as one of the core sources for internal
hiring. This year we conducted two full reviews of the Master First Consideration List. We placed
43 applicants from the review: fourteen of these applicants were placed through first consideration
and reassignment and 25 applicants were granted reassignment based on hardship .
Position Descriptions - This year in classification, 48 new position descriptions (PDs) in various series
and at various grade levels were classified. We also continued to focus on ensuring that all PDs
were accurate and up to date, reviewing for accuracy and relevance, and updating as needed.
HR Connect Actions - We processed 1,444 personnel actions including promotions, reassignments,
change in work schedules, and new hires. We processed 127 losses through separation, transfer,
death, or retirement.
Transition of Field Support Employees - In November of 2014, we assumed HR responsibility for 325
F&M field employees formerly serviced by the IRS Human Capital Office. This change united all of
Chief Counsel under the one Counsel umbrella and resulted in more efficient service and support.
To ensure everyone was aware of this major change, we conducted field office visits to the Area
offices in Atlanta and San Francisco. We also met with the Area 3 management staff during the FM
CLE in Kansas City. A visit to the New York Area office is pending.
Retirement Actions - We completed 219 retirement annuity estimates this year, 70 retirements were
processed and submitted to OPM, and 13 more retirements with a January 2016 date are pending.
Three death cases and four disability retirements were processed with one more pending.
Retirement Planning Briefings - The benefits specialist conducted a live retirement briefing at the
Kansas City FM CLE. Recordings of previous sessions on retirement planning for CSRS and FERS
were posted on the intranet site for viewing at any time. The benefits specialist also provided one-
on-one consultations for employees in the Atlanta Area Office and San Francisco Area Office.
Intranet homepage articles were also provided to ensure all employees were aware of benefits
issues.
                                               Human Resources Division 2015 Annual Report                                 page 7   
Training
We delivered timely and effective training to attorneys, paralegals, and support staff during 2015,
utilizing both classroom and e-learning options to meet training needs within a budgetary environment
that remained below historical funding levels.
Approval Process - The 2015 training budget was on par with the 2014 budget. The level of funding
for training overall remained below historical levels. Several programs returned to the live
classroom format in 2015, most notably, five business unit and combined business unit CLEs. A
significant amount of time and planning continued to be devoted toward meeting the requirements
of Treasury’s training approval process, both for the 2015
programs and in planning for the 2016 cycle.
Statistics on Training Hours - We delivered a total of 36,771.5
training hours in 2015. Both tax law and non-tax law courses
were delivered by a combination of classroom and e-learning
methods. Tax law courses represented 88.3% of all training
hours, and non-tax law 11.7%. Classroom training accounted
for 76% of hours delivered, and e-learning 24%.
Virtual Training - While many programs returned to the traditional
classroom setting in 2015, Legal Writing and seventeen other
tax law and non-tax law programs were conducted via Centra.
F&M Office Managers’ Forum - The forum, which began in 2014
and was continued in 2015, consisted of monthly Centra
training sessions on a variety of HR and EEO topics. Topics this
year included sessions on employee relations and management.
Streaming Media - In 2015 we archived video-recordings of 26 program offerings for viewing by both
Counsel and IRS audiences. Recordings included tax practice and lecture series programs, and
several of the Colloquium on International Tax CLE sessions. Links to these and other previously
recorded training programs can be found on the Training website.
The Fundamentals of Leadership and Management Program - This program was offered in April and
provided training to 29 new managers. Before the class, participants
submitted challenges they had experienced as new supervisors. The
instructors used these scenarios to design meaningful exercises and role
plays for the class. Also before the class, mentors attended a one-hour
Centra session on how to be a more effective mentor and were
encouraged to meet with their protégés at least once prior to the class.
                                               Human Resources Division 2015 Annual Report                                 page 8   
New-Supervisor Online Training - This online curriculum, revised and updated in 2015, is required for all
new supervisors. We assigned and monitored the 24-hour online curriculum, which focused on
mentoring employees, improving employee performance and productivity, conducting employee
performance appraisals, understanding EEO and negotiation issues, and identifying and assisting
employees with unacceptable performance.
Essential Management Skills Training - This new three-day program was held on September 16-18, for 28
Washington-area management officials. These employees, who are not first-line supervisors, direct and
review the work of others. The program provided attendees with a conceptual understanding of
effective management, as well as practical tools and approaches for handling the day-to-day challenges
of accomplishing work through others who are not their direct reports. The program covered areas such
as communication best practices, effective delegation, management teamwork, conduct and
performance, the grievance process, and the union contract. Participants also
completed the Myers-Briggs Type Indicator assessment.
Annual Continuing Legal Education (CLE) Programs - This year, many of our training
resources were focused on CLE programs. These programs ranged from the
annual Tax Practice and Ethics series, conducted virtually, to live classroom
business unit and combined business events conducted for GLS, TEGE, CT, SB/
SE Area 9 employees, and the East and West Colloquiums on International Tax.
We accomplished the labor-intensive task of pre-certifying all of these programs for CLE credit, and in
the case of the Colloquium on International Tax programs, CPA/CPE credit, as well.
Practising Law Institute (PLI) - For the third year, all Chief Counsel attorneys and paralegals received
unlimited access to PLI’s live seminars, webcasts, and on-demand programming in a full range of
practice areas. Nearly all of the programming is certified for CLE credit, and some for CPA/CPE credit,
making PLI an accessible and convenient source of no employee cost creditable continuing education.
Chief Counsel Lecture Series - Lecture series programs in 2015 included twelve lectures and panel
presentations on cutting-edge legal and tax issues. To help ensure the transfer of institutional
knowledge, these programs were recorded and available via streaming media from the Training website.
Tax Practice Issues - This past year, we delivered the Tax Practice Issues series of programs for CLE credit.
The five programs, totaling 12.5 hours of live broadcasts, included an annual ethics component, as well
as timely updates and guidance on a range of technical topics. Video recordings of these programs are
available for viewing on the streaming media site.
Orientations - We facilitated the TEGE Realignment Orientation, beginning January 12 and two New Attorney
Orientations: March 17-19 and December 1-3. All were conducted in Washington, DC.
F&M National Operator Training - We provided logistical support for F&M operator training in each of the
four F&M areas. The training was conducted between April and June, 2015 in Detroit, MI; Jacksonville,
FL; Kansas City, MO; and Oakland, CA.
                                               Human Resources Division 2015 Annual Report                                 page 9   
Human Resources Division Staf f
Equal Employment Opportunity
Sue Magee, Manager
202-317-5740
Keona Courtney
202-317-5739
Pam Roberts, Chief (Dallas)
469-801-1029
Shirley Hillyer
Staffing (Dallas)
469-801-1028
NancyHom
Staffing (San Francisco)
415- 547-3742
Veronica Lile
Staffing/Classification
469-801-1042
Krista Moffat
Staffing/Classification
202-317-6586
Laura O’Nan
Benefits (Dallas)
469- 801-1031
Deanna Porter
Staffing (Dallas)
469-801-1030
Camille Schwartz
Staffing (Dallas)
469-801-1062
Staffing, Classification, and Benefits
Chief, Vacant
(We regret to report that Jeff
Brown has transferred to the
Comptroller of the Currency.)
Alexis Garner
202-317-5994
Eric Granum
202-317-6003
Tiffany Griffith
202-317-5993
Natalie Matthews
202-317-5995
Kim Wood
202-317-5996
Hsinyu Yu, Chief
202-317-5974
Cindy Girot
202-317-6587
Patricia Manasevit
202-317-5970
Attorney Recruitment & Retention
Training & Communications
Mary Pat Donelan
Director, HR
202-317-5976
Executive Resources
Deborah Magrogan, Chief
202-317-6722
Carrie Middleton
202-317-6578
Konnie Melia, Chief
202-317-4584
Emmett King
202-317-4583
Verdi Mathis
202-317-4585
Chris Robinson
202-317-4591
Theresa Woodard
202-317-3360
Payroll & Processing
                                               Human Resources Division 2015 Annual Report                                 page 10   
American University
Arizona State University (O'Connor)
Boston College
Boston University
Brigham Young University (Clark)
Brooklyn Law School
California Western School of Law
Capital University
Case Western Reserve University
Catholic University of America (Columbus)
Chapman University
College of William and Mary (Marshall-Wythe)
Columbia University
Cornell University
DePaul University
Duke University
Duquesne University
Emory University
Florida A&M University
Florida State University
Florida International University
Fordham University
George Mason University
George Washington University
Georgetown University
Georgia State University
Golden Gate University
Gonzaga University
Harvard University
Hofstra University
Howard University
Illinois Institute of Technology (Chicago-Kent)
Indiana University–Bloomington
Indiana University–Indianapolis
John Marshall Law School
Lewis and Clark College (Northwestern)
Louisiana State University - Baton Rouge
Loyola Marymount University
Loyola University Chicago
Marquette University
Michigan State University
Mississippi College
New England School of Law
New York Law School
New York University
North Carolina Central University
Northern Kentucky University (Chase)
Northwestern University
Ohio State University (Moritz)
Oklahoma City University
Pennsylvania State University (Dickinson)
Pepperdine University
Rutgers, State University of New Jersey - Camden
Rutgers, State University of New Jersey - Newark
Samford University (Cumberland)
Santa Clara University
Seattle University
Seton Hall University
South Texas College of Law
Southern University
Southern Methodist University
Southwestern Law School
St. Thomas University
St. Louis University
Stanford University
Syracuse University
Texas Southern University (Marshall)
Texas Tech University
Thomas M. Cooley Law School
Touro College (Fuchsberg)
Tulane University
University of Alabama
University of Arizona (Rogers)
University of Baltimore
University at Buffalo - SUNY
University of California - Hastings, Los Angeles,
Berkeley, Davis, and Irvine
University of Chicago
University of Cincinnati
University of Colorado - Boulder
University of Connecticut
University of Dayton
University of Denver (Sturm)
University of the District of Columbia (Clarke)
University of Florida (Levin)
University of Georgia
University of Houston
University of Illinois–Urbana-Champaign
University of Iowa
University of Kansas
University of Kentucky
University of Louisville (Brandeis)
University of Maryland
University of Memphis (Humphreys)
University of Miami
University of Michigan - Ann Arbor
University of Minnesota - Twin Cities
University of Missouri
University of Nebraska - Lincoln
University of New Mexico
University of North Carolina–Chapel Hill
University of Notre Dame
University of Oklahoma
University of Oregon
University of Pennsylvania
University of Pittsburgh
University of Richmond (Williams)
University of San Diego
University of San Francisco
University of Tennessee - Knoxville
University of Texas - Austin
University of the Pacific (McGeorge)
University of South Carolina
University of Toledo
University of Tulsa
University of Virginia
University of Washington
University of Wisconsin - Madison
Vanderbilt University
Villanova University
Washington and Lee University
Washington University in St. Louis
Western New England College
Whittier Law School
Yale University
Yeshiva University (Cardozo)
Classes of 2006—2015 Law Schools
                                               Human Resources Division 2015 Annual Report                                 page 11   
List of Training Programs
TAX LAW - Classroom
New Attorney Orientation Washington, DC March 17-19, 2015
Discovery Kansas City, MO May 12-14, 2015
Cross-Exam Oakland, CA May 19-22, 2015
Basic Trial Advocacy Jacksonville, FL June 8-12, 2015
TEGE CLE Dallas, TX June 16-18, 2015
Advanced Trial Advocacy Dallas, TX June 22-26, 2015
Colloquium on International Tax East Washington, DC July 14-16, 2015
GLS CLE Washington, DC July 27-31, 2015
Colloquium on International Tax West Oakland, CA August 3-7, 2015
CT CLE Kansas City, MO August 10-13, 2015
Area 9 CLE Kansas City, MO August 10-13, 2015
Introduction to Significant Case Kansas City, MO Sept. 29-30, 2015
TAX LAW - E-Learning
Tax Practice Issues I IVT Washington, DC April 8, 2015
Tax Practice Issues II IVT Washington, DC April 15, 2015
Tax Practice Issues III IVT Washington, DC April 22, 2015
Tax Practice Issues IV IVT Washington, DC April 29,2015
Ethics IVT Washington, DC May 5, 2015
Legal Writing Centra April 14-16, 2015
Expert Witness Procedures and Package Training Pt 1 Centra June 17, 2015
Expert Witness Procedures and Package Training Pt 2 Centra June 18, 2015
Tax Court Rules – Common Traps for the Unwary Centra July 29, 2015
TAX LAW - Classroom (Lecture Series)
Tax Expenditures Washington, DC March 11, 2015
Sunshine Week: FOIA Basics Washington, DC March 24, 2015
Edward Kleinbard - We Are Better Than This Washington, DC March 26, 2015
The Role of DOJ’s Appellate Tax Division Washington, DC April 9, 2015
Contributing to the Community outside Work Washington, DC April 23, 2015
Perspectives on the Tax Law from a Financial Prod-
ucts Practitioner
Washington, DC May 7, 2015
Enforcement of Employment Tax Violations from a
Prosecutor’s Perspective
Washington, DC June 4, 2015
Social Media and the Federal Employee: Ethics in the
Internet Age
Washington, DC June 18, 2015
An Interview with former Commissioner Mortimer
Caplin
Washington, DC July 23, 2015
Affordable Care Act – Lessons Learned from the 2015 Washington, DC August 27, 2015
                                               Human Resources Division 2015 Annual Report                                 page 12   
NON TAX LAW - E Learning
FM OM Forum: Managing Up Centra January 15, 2015
FM OM Forum: Chief Counsel Retirement Case
Process
Centra February 19, 2015
FM OM Forum: Performance and Conduct
Documentation
Centra March 19, 2015
FM OM Forum: Leadership Excellence Centra June 18, 2015
FM OM Forum: Crucial Conversations Centra July 16, 2015
Attorney Recruitment Update 2015 Centra July 23, 2015
FM OM Forum: Mediation Centra August 20, 2015
FM OM Forum: Managing Your Email Centra September 24, 2015
FM OM Forum: Winning the Race Against Time Centra October 15, 2015
FM OM Forum: Coaching Skills for Managers Centra November 19, 2015
FM OM Forum: Accommodating Veterans and Other
Employees with PTSD
Centra December 17, 2015
NON TAX LAW - Classroom
Fundamentals of Leadership and Management Washington, DC April 20-24, 2015
CASE Operator Training Various Locations April 21 – June 5,
2015
Retirement: Is It For You Washington, DC May 28, 2015
Write and Speak Like the News Washington, DC September 10, 2015
Essential Management Skills Washington, DC September 16-18,
2015

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2015 Annual Report

  • 1. Mary Pat Donelan Director I N S I D E T H I S R E P O R T Human Resources Division 2 New Attorney Recruitment 3 Retention Efforts 4 EEO Program 5 Staffing, Classification, and Benefits 6 Training 7-8 Human Resources Staff 9 List of Law Schools 10 List of Training Programs 11-12 Human Resources Division 2015 Annual Report Y O U R C A R E E R … O U R B U S I N E S S OOFFICE OFCHIEFC OUNSEL IRS FROM THE DIRECTOR As we start the New Year, our best wishes to you. We in Human Resources are the “behind-the-scenes” folks doing all we can to make Counsel a great place for you to start and/or build your career. I am pleased to present you with our 2015 Annual Report. We are very proud of the services that we delivered to you, our valued customers, this past year.  We gave you updates on federal personnel policy as soon as we received them highlighting those that you should particularly pay attention to.  We ensured that your pay, promotions, leave, benefits, awards, etc. were timely and accurately processed.  We managed a second-to-none attorney training program to ensure litigation and legal skills were developed and maintained.  We organized staffing and recruitment efforts at top schools and other sites to encourage applications from the very best candidates.  We informed you of the importance of diversity and equal employment opportunity.  We created an ever-expanding array of streaming video and Centra classes that you can access from your desktop.  … and more. I invite you to read on. With high hopes for another great year, January — December 2015
  • 2.                                                Human Resources Division 2015 Annual Report                                 page 2    We worked diligently to provide human resource services to all of you in the Office of Chief Counsel in the following ways: Attorney Recruitment and Retention Branch managed the recruitment of law students and attorneys for our Honors, Summer Legal, and Legal Extern Programs and aided the Office’s retention efforts by offering a variety of resources and services, including individual career counseling to Counsel attorneys, managers, and executives. Equal Employment Opportunity (EEO) Office provided advice and assistance to ensure the work environment was free of discrimination and harassment. Housed within the Human Resources Division, the EEO staff reported directly to the Chief Counsel. Executive Resources Branch managed the hiring of executives, Senior Level, and GS-15s for the Office of Chief Counsel and oversaw their financial-reporting requirements, background investigations, and the SES performance appraisal process. For SES positions, the Branch arranged and attended the application-review meetings and interviews and prepared the selection documentation for the approval of the Chief Counsel, General Counsel, and the Office of Personnel Management. The Branch also worked in various other HR special areas, including management and leadership development, and space management. Payroll and Processing Branch entered, filed, and maintained personnel records for all Chief Counsel employees through GS-15, including the recently acquired servicing responsibility for support staff in the field. The Branch processed payroll documents and leave records, various benefits, awards, insurance, taxes, etc., handled all pay issues, and served as Counsel’s contact with the National Finance Center. Staffing, Classification, and Benefits Branch provided personnel guidance and services for both managers and employees in the areas of staffing (GS-14 level and below), classification, and various benefits, including retirement, to all Chief Counsel employees. Training and Communications Branch provided a variety of training offerings for Chief Counsel employees, which included legal, management, business skills, and support-staff programs. In addition, the Branch provided a vehicle for organizational communication through a wide variety of media, including messaging through Counsel’s home page. Human Resources Division — Your Career...Our Business
  • 3.                                                Human Resources Division 2015 Annual Report                                 page 3    New Attorney Recruitment In FY 2015, we continued to find ourselves in a tight budget environment, but we were able to strategically hire and further streamline our recruitment process. On-Campus Interviews and Resume Collections - During fall 2015, we interviewed at 66 law schools, set up resume collections at 60 law schools and continued to recruit at most of the Historically Black Colleges and Universities and Hispanic-Serving Institutions with law school programs. We also continued to enlist our interviewers to assist with the prescreening process when selecting applicants for initial interviews. This allowed us to more efficiently review the numerous applications we received for our highly-regarded Honors and Summer Legal Programs and ensured we continue to recruit the most highly qualified law students and recent graduates. Recruitment Training and Diversity - We provided guidance to our interviewers around the country through a Centra session discussing the new changes to the recruitment process, including hiring all field division Honors and summer hires into SBSE; recruiting only for specific priority cities; the importance of recruiting for the Office of Chief Counsel, as a whole, rather than individual business units; and encouraging diversity outreach at various law schools. Hiring Committee - Our Hiring Committee of top management officials oversaw the recruitment process for the Honors attorneys and summer hires. They reviewed applications after the initial on-campus interviews or resume collections to determine which applicants should be referred for second interviews. We coordinated these meetings by preparing the applications for review, creating surveys to facilitate the voting process, and providing reports to the Committee. Honors Class for 2015 - An impressive group of 13 Honors Attorneys from a variety of law schools joined our ranks. Summer Class of 2015 - Utilizing Office Communicator Live Meeting, we again made our popular weekly Division Information Sessions available to all our summer hires throughout the country. We continued our focus on hiring second-year law students for summer positions with the intention of extending Honors offers to those who performed well. We had a very strong summer class with five of the seven summer hires accepting offers to join us in fall 2016. Law Student Volunteer Externship Program - Over 200 volunteer externs were processed and joined us in 2015. In addition, we continued to take on the additional responsibility of conducting conflict of interest checks for the volunteers joining Counsel. Law Student Volunteer Externship Process Training - We successfully provided training to our office managers, administrative officers, and others to help streamline the process of bringing on board volunteer externs. During this training, we provided an overview of the entire process and specific guidance on the forms and other information we needed to process the externs in an efficient manner.
  • 4.                                                Human Resources Division 2015 Annual Report                                 page 4    Retention Efforts Individual Career Counseling and Services - Our career counseling services, provided through our Attorney Career Development Advisor, continued to be in high demand. There was a steady increase in referral “business,” a strong indicator of the high degree of satisfaction among the attorneys and managers who avail themselves of the services provided. Requests for individual career counseling continued to rise, with close to 50 percent now coming from field attorneys and managers. Our individual counseling offerings included general career guidance and development, Individual Development Plan (IDP) preparation, time management and writing tutorials, Myers Briggs Type Indicator (MBTI) testing and interpretation, resume and memo of interest writing, and interview skills enhancement. Group Career Counseling and Services - Requests for group counseling came from managers seeking to improve work group dynamics through the use of the MBTI or other counseling assistance. Professional development and career guidance were also provided in group settings, with requests most often, but not exclusively, initiated by management. Topics that have been requested for group presentations include the following: writing skills workshops, MBTI, a two-part series on applying for a promotion that includes drafting a resume and Memorandum of Interest, preparing for interviews, creating an IDP, mentoring, professionalism, how to give negative feedback, how to improve communication and morale, and remote mentoring. In addition, we offered several stress management programs this year, including one designed specifically for managers. We also offered time management programs to address our attorneys’ need to “do more with less.” These programs were presented at virtual/on-line CLEs, in-person to smaller groups, and over CENTRA, Office Communicator, and teleconference. Mock Executive Resource Board (ERB) - Interest in one of our most innovative career development initiatives, the mock ERB, was high. Individuals selected for a GS-15, SL, or SES interview may seek to have a mock interview before a panel of managers and executive volunteers who, with the exception of the supervisory report, are provided the same package that the actual ERB panel is given. After the mock interview, the applicant is critiqued by the panel. The response to this service from the candidates, selecting officials, managers, and executive mock panelists was extremely positive. Assessment Tools - Several of our HR staff members are certified to facilitate the MBTI assessment as well as the 360-degree competency assessment instrument. We conducted numerous sessions this year, both live in the national office and using Office Communicator Live Meeting for field attorneys, managers, F&M employees, and support staff. Organizational Design - Increasingly, offices have requested our assistance with some serious workplace issues. With each intervention, we began with a facilitated team values exercise that culminated in an agreed upon set of values that were reflected in a team mission statement, which served as a common guideline for appropriate action and behavior. The strategy was derived from clear, concise statements of purpose, and vision, and from the organization’s basic philosophy.
  • 5.                                                Human Resources Division 2015 Annual Report                                 page 5    Equal Employment Oppor tunity Program Program Management - As one of our major functions and responsibilities, we provided advice to attorney managers, office managers, administrative officers, and area managers on all areas of EEO and diversity. So that all Counsel employees are aware of our focus on the importance of diversity and inclusion, we prepared and published the Chief Counsel’s Diversity and Inclusion Strategic Plan. We also used our EEO homepage to disseminate information on mediation, new Executive Orders and information specifically for employees who are veterans and their managers. Finally, we worked with the Diversity and EEO Advisory Committee to obtain their valuable input and to fulfill their charter. This year, due to the budget and travel restrictions, we were limited for in-person meeting time and had to rely on technology and conference calls. Training & Education - We presented a segment on EEO, Reasonable Accommodation and Diversity during the Fundamentals of Management and Essential Management Skills courses. In addition, we prepared and presented sessions for the F&M Office Managers’ Forum series on the EEO Complaint Process, Mediation, and Accommodating Veterans and Other Employees with PTSD. Special-Emphasis Observances - We featured articles on the Chief Counsel Intranet spotlight and EEO homepage to commemorate observances including Martin Luther King, Jr. Day, Black History Month, Hispanic Heritage Month, Women’s History Month, Asian American Heritage Month, LGBT Pride Month, Veterans’ Day and National Disability Employment Awareness Month. We also published links to articles posted on Treasury’s “The Green” to provide additional information on special-emphasis observances. Reasonable Accommodation - We served as the coordinator for receiving requests for reasonable accommodations and securing furniture or equipment to provide the solution. This year, we successfully partnered with local Safety Officers and Occupational Health Specialists to provide accommodations involving workspace adjustments and environmental issues such as air quality. We processed 101 reasonable accommodation requests — 21% more than FY 2014. Over 35% of these solutions involved computer or telecommunications equipment. Furniture purchases and modifications comprised another 50% of the solutions. The remaining 15% were miscellaneous requests including environmental adjustments (space heaters, air purifiers, fans). Complaints Management – This year we experienced an increase in the total number of informal complaints filed in 2015 (14) compared to 2014 (10). Mediation was elected 7% of the time by the complainants, down from 21% in FY 2014. We increased the efforts to encourage mediation through training and intranet resources. While there was an increase in the number of informal complaint filings, we realized a 22% reduction in the number of formal complaint filings this year. The number of settlements remained constant from 2014 - 2015.
  • 6.                                                Human Resources Division 2015 Annual Report                                 page 6    Staf fing, Benefits, and Classification Staffing 2015 – Despite reduced hiring, this was a busy year for staffing. We posted 72 announcements on Career Connector and received over 2,418 applications to date. We also posted 17 Pathways Program announcements and received over 2, 289 applicants for these intern positions. Thus far, we processed 72 new hires at the GS-14 and below, including 43 interns under the Pathways Program. For GS-15 and above, we processed 50 promotions/reassignments for the GS-15 positions; one Senior Level appointment; and 11 new SES appointments. Recruitment– We are committed to continue working to improve our overall hiring processes. At of the 3rd quarter of FY 15, we had averaged 46 days to fill a position. This is an impressive feat due to the large hiring push for the support staff positions and the end of FY hiring deadline. New HR Fundamentals Website- A new SharePoint site was created to assist managers with HR policy and procedure. The site contains guidance and information on the full range of staffing, classification and benefits. This included a comprehensive hiring guide, pay setting procedures, and numerous standard operating procedures. Master First Consideration List - In accordance with Article 23 of the Counsel – NTEU 2011 Agreement, the Master First Consideration List was used as one of the core sources for internal hiring. This year we conducted two full reviews of the Master First Consideration List. We placed 43 applicants from the review: fourteen of these applicants were placed through first consideration and reassignment and 25 applicants were granted reassignment based on hardship . Position Descriptions - This year in classification, 48 new position descriptions (PDs) in various series and at various grade levels were classified. We also continued to focus on ensuring that all PDs were accurate and up to date, reviewing for accuracy and relevance, and updating as needed. HR Connect Actions - We processed 1,444 personnel actions including promotions, reassignments, change in work schedules, and new hires. We processed 127 losses through separation, transfer, death, or retirement. Transition of Field Support Employees - In November of 2014, we assumed HR responsibility for 325 F&M field employees formerly serviced by the IRS Human Capital Office. This change united all of Chief Counsel under the one Counsel umbrella and resulted in more efficient service and support. To ensure everyone was aware of this major change, we conducted field office visits to the Area offices in Atlanta and San Francisco. We also met with the Area 3 management staff during the FM CLE in Kansas City. A visit to the New York Area office is pending. Retirement Actions - We completed 219 retirement annuity estimates this year, 70 retirements were processed and submitted to OPM, and 13 more retirements with a January 2016 date are pending. Three death cases and four disability retirements were processed with one more pending. Retirement Planning Briefings - The benefits specialist conducted a live retirement briefing at the Kansas City FM CLE. Recordings of previous sessions on retirement planning for CSRS and FERS were posted on the intranet site for viewing at any time. The benefits specialist also provided one- on-one consultations for employees in the Atlanta Area Office and San Francisco Area Office. Intranet homepage articles were also provided to ensure all employees were aware of benefits issues.
  • 7.                                                Human Resources Division 2015 Annual Report                                 page 7    Training We delivered timely and effective training to attorneys, paralegals, and support staff during 2015, utilizing both classroom and e-learning options to meet training needs within a budgetary environment that remained below historical funding levels. Approval Process - The 2015 training budget was on par with the 2014 budget. The level of funding for training overall remained below historical levels. Several programs returned to the live classroom format in 2015, most notably, five business unit and combined business unit CLEs. A significant amount of time and planning continued to be devoted toward meeting the requirements of Treasury’s training approval process, both for the 2015 programs and in planning for the 2016 cycle. Statistics on Training Hours - We delivered a total of 36,771.5 training hours in 2015. Both tax law and non-tax law courses were delivered by a combination of classroom and e-learning methods. Tax law courses represented 88.3% of all training hours, and non-tax law 11.7%. Classroom training accounted for 76% of hours delivered, and e-learning 24%. Virtual Training - While many programs returned to the traditional classroom setting in 2015, Legal Writing and seventeen other tax law and non-tax law programs were conducted via Centra. F&M Office Managers’ Forum - The forum, which began in 2014 and was continued in 2015, consisted of monthly Centra training sessions on a variety of HR and EEO topics. Topics this year included sessions on employee relations and management. Streaming Media - In 2015 we archived video-recordings of 26 program offerings for viewing by both Counsel and IRS audiences. Recordings included tax practice and lecture series programs, and several of the Colloquium on International Tax CLE sessions. Links to these and other previously recorded training programs can be found on the Training website. The Fundamentals of Leadership and Management Program - This program was offered in April and provided training to 29 new managers. Before the class, participants submitted challenges they had experienced as new supervisors. The instructors used these scenarios to design meaningful exercises and role plays for the class. Also before the class, mentors attended a one-hour Centra session on how to be a more effective mentor and were encouraged to meet with their protégés at least once prior to the class.
  • 8.                                                Human Resources Division 2015 Annual Report                                 page 8    New-Supervisor Online Training - This online curriculum, revised and updated in 2015, is required for all new supervisors. We assigned and monitored the 24-hour online curriculum, which focused on mentoring employees, improving employee performance and productivity, conducting employee performance appraisals, understanding EEO and negotiation issues, and identifying and assisting employees with unacceptable performance. Essential Management Skills Training - This new three-day program was held on September 16-18, for 28 Washington-area management officials. These employees, who are not first-line supervisors, direct and review the work of others. The program provided attendees with a conceptual understanding of effective management, as well as practical tools and approaches for handling the day-to-day challenges of accomplishing work through others who are not their direct reports. The program covered areas such as communication best practices, effective delegation, management teamwork, conduct and performance, the grievance process, and the union contract. Participants also completed the Myers-Briggs Type Indicator assessment. Annual Continuing Legal Education (CLE) Programs - This year, many of our training resources were focused on CLE programs. These programs ranged from the annual Tax Practice and Ethics series, conducted virtually, to live classroom business unit and combined business events conducted for GLS, TEGE, CT, SB/ SE Area 9 employees, and the East and West Colloquiums on International Tax. We accomplished the labor-intensive task of pre-certifying all of these programs for CLE credit, and in the case of the Colloquium on International Tax programs, CPA/CPE credit, as well. Practising Law Institute (PLI) - For the third year, all Chief Counsel attorneys and paralegals received unlimited access to PLI’s live seminars, webcasts, and on-demand programming in a full range of practice areas. Nearly all of the programming is certified for CLE credit, and some for CPA/CPE credit, making PLI an accessible and convenient source of no employee cost creditable continuing education. Chief Counsel Lecture Series - Lecture series programs in 2015 included twelve lectures and panel presentations on cutting-edge legal and tax issues. To help ensure the transfer of institutional knowledge, these programs were recorded and available via streaming media from the Training website. Tax Practice Issues - This past year, we delivered the Tax Practice Issues series of programs for CLE credit. The five programs, totaling 12.5 hours of live broadcasts, included an annual ethics component, as well as timely updates and guidance on a range of technical topics. Video recordings of these programs are available for viewing on the streaming media site. Orientations - We facilitated the TEGE Realignment Orientation, beginning January 12 and two New Attorney Orientations: March 17-19 and December 1-3. All were conducted in Washington, DC. F&M National Operator Training - We provided logistical support for F&M operator training in each of the four F&M areas. The training was conducted between April and June, 2015 in Detroit, MI; Jacksonville, FL; Kansas City, MO; and Oakland, CA.
  • 9.                                                Human Resources Division 2015 Annual Report                                 page 9    Human Resources Division Staf f Equal Employment Opportunity Sue Magee, Manager 202-317-5740 Keona Courtney 202-317-5739 Pam Roberts, Chief (Dallas) 469-801-1029 Shirley Hillyer Staffing (Dallas) 469-801-1028 NancyHom Staffing (San Francisco) 415- 547-3742 Veronica Lile Staffing/Classification 469-801-1042 Krista Moffat Staffing/Classification 202-317-6586 Laura O’Nan Benefits (Dallas) 469- 801-1031 Deanna Porter Staffing (Dallas) 469-801-1030 Camille Schwartz Staffing (Dallas) 469-801-1062 Staffing, Classification, and Benefits Chief, Vacant (We regret to report that Jeff Brown has transferred to the Comptroller of the Currency.) Alexis Garner 202-317-5994 Eric Granum 202-317-6003 Tiffany Griffith 202-317-5993 Natalie Matthews 202-317-5995 Kim Wood 202-317-5996 Hsinyu Yu, Chief 202-317-5974 Cindy Girot 202-317-6587 Patricia Manasevit 202-317-5970 Attorney Recruitment & Retention Training & Communications Mary Pat Donelan Director, HR 202-317-5976 Executive Resources Deborah Magrogan, Chief 202-317-6722 Carrie Middleton 202-317-6578 Konnie Melia, Chief 202-317-4584 Emmett King 202-317-4583 Verdi Mathis 202-317-4585 Chris Robinson 202-317-4591 Theresa Woodard 202-317-3360 Payroll & Processing
  • 10.                                                Human Resources Division 2015 Annual Report                                 page 10    American University Arizona State University (O'Connor) Boston College Boston University Brigham Young University (Clark) Brooklyn Law School California Western School of Law Capital University Case Western Reserve University Catholic University of America (Columbus) Chapman University College of William and Mary (Marshall-Wythe) Columbia University Cornell University DePaul University Duke University Duquesne University Emory University Florida A&M University Florida State University Florida International University Fordham University George Mason University George Washington University Georgetown University Georgia State University Golden Gate University Gonzaga University Harvard University Hofstra University Howard University Illinois Institute of Technology (Chicago-Kent) Indiana University–Bloomington Indiana University–Indianapolis John Marshall Law School Lewis and Clark College (Northwestern) Louisiana State University - Baton Rouge Loyola Marymount University Loyola University Chicago Marquette University Michigan State University Mississippi College New England School of Law New York Law School New York University North Carolina Central University Northern Kentucky University (Chase) Northwestern University Ohio State University (Moritz) Oklahoma City University Pennsylvania State University (Dickinson) Pepperdine University Rutgers, State University of New Jersey - Camden Rutgers, State University of New Jersey - Newark Samford University (Cumberland) Santa Clara University Seattle University Seton Hall University South Texas College of Law Southern University Southern Methodist University Southwestern Law School St. Thomas University St. Louis University Stanford University Syracuse University Texas Southern University (Marshall) Texas Tech University Thomas M. Cooley Law School Touro College (Fuchsberg) Tulane University University of Alabama University of Arizona (Rogers) University of Baltimore University at Buffalo - SUNY University of California - Hastings, Los Angeles, Berkeley, Davis, and Irvine University of Chicago University of Cincinnati University of Colorado - Boulder University of Connecticut University of Dayton University of Denver (Sturm) University of the District of Columbia (Clarke) University of Florida (Levin) University of Georgia University of Houston University of Illinois–Urbana-Champaign University of Iowa University of Kansas University of Kentucky University of Louisville (Brandeis) University of Maryland University of Memphis (Humphreys) University of Miami University of Michigan - Ann Arbor University of Minnesota - Twin Cities University of Missouri University of Nebraska - Lincoln University of New Mexico University of North Carolina–Chapel Hill University of Notre Dame University of Oklahoma University of Oregon University of Pennsylvania University of Pittsburgh University of Richmond (Williams) University of San Diego University of San Francisco University of Tennessee - Knoxville University of Texas - Austin University of the Pacific (McGeorge) University of South Carolina University of Toledo University of Tulsa University of Virginia University of Washington University of Wisconsin - Madison Vanderbilt University Villanova University Washington and Lee University Washington University in St. Louis Western New England College Whittier Law School Yale University Yeshiva University (Cardozo) Classes of 2006—2015 Law Schools
  • 11.                                                Human Resources Division 2015 Annual Report                                 page 11    List of Training Programs TAX LAW - Classroom New Attorney Orientation Washington, DC March 17-19, 2015 Discovery Kansas City, MO May 12-14, 2015 Cross-Exam Oakland, CA May 19-22, 2015 Basic Trial Advocacy Jacksonville, FL June 8-12, 2015 TEGE CLE Dallas, TX June 16-18, 2015 Advanced Trial Advocacy Dallas, TX June 22-26, 2015 Colloquium on International Tax East Washington, DC July 14-16, 2015 GLS CLE Washington, DC July 27-31, 2015 Colloquium on International Tax West Oakland, CA August 3-7, 2015 CT CLE Kansas City, MO August 10-13, 2015 Area 9 CLE Kansas City, MO August 10-13, 2015 Introduction to Significant Case Kansas City, MO Sept. 29-30, 2015 TAX LAW - E-Learning Tax Practice Issues I IVT Washington, DC April 8, 2015 Tax Practice Issues II IVT Washington, DC April 15, 2015 Tax Practice Issues III IVT Washington, DC April 22, 2015 Tax Practice Issues IV IVT Washington, DC April 29,2015 Ethics IVT Washington, DC May 5, 2015 Legal Writing Centra April 14-16, 2015 Expert Witness Procedures and Package Training Pt 1 Centra June 17, 2015 Expert Witness Procedures and Package Training Pt 2 Centra June 18, 2015 Tax Court Rules – Common Traps for the Unwary Centra July 29, 2015 TAX LAW - Classroom (Lecture Series) Tax Expenditures Washington, DC March 11, 2015 Sunshine Week: FOIA Basics Washington, DC March 24, 2015 Edward Kleinbard - We Are Better Than This Washington, DC March 26, 2015 The Role of DOJ’s Appellate Tax Division Washington, DC April 9, 2015 Contributing to the Community outside Work Washington, DC April 23, 2015 Perspectives on the Tax Law from a Financial Prod- ucts Practitioner Washington, DC May 7, 2015 Enforcement of Employment Tax Violations from a Prosecutor’s Perspective Washington, DC June 4, 2015 Social Media and the Federal Employee: Ethics in the Internet Age Washington, DC June 18, 2015 An Interview with former Commissioner Mortimer Caplin Washington, DC July 23, 2015 Affordable Care Act – Lessons Learned from the 2015 Washington, DC August 27, 2015
  • 12.                                                Human Resources Division 2015 Annual Report                                 page 12    NON TAX LAW - E Learning FM OM Forum: Managing Up Centra January 15, 2015 FM OM Forum: Chief Counsel Retirement Case Process Centra February 19, 2015 FM OM Forum: Performance and Conduct Documentation Centra March 19, 2015 FM OM Forum: Leadership Excellence Centra June 18, 2015 FM OM Forum: Crucial Conversations Centra July 16, 2015 Attorney Recruitment Update 2015 Centra July 23, 2015 FM OM Forum: Mediation Centra August 20, 2015 FM OM Forum: Managing Your Email Centra September 24, 2015 FM OM Forum: Winning the Race Against Time Centra October 15, 2015 FM OM Forum: Coaching Skills for Managers Centra November 19, 2015 FM OM Forum: Accommodating Veterans and Other Employees with PTSD Centra December 17, 2015 NON TAX LAW - Classroom Fundamentals of Leadership and Management Washington, DC April 20-24, 2015 CASE Operator Training Various Locations April 21 – June 5, 2015 Retirement: Is It For You Washington, DC May 28, 2015 Write and Speak Like the News Washington, DC September 10, 2015 Essential Management Skills Washington, DC September 16-18, 2015