An infographic depicting the Singapore results of the 2014 Trust, Engagement & Communication in the Workplace Survey. A must-read for leaders, managers and HR professionals.

1. 2014 Trust, Engagement &
Communication in the
Workplace Survey
In today’s work environment we
have forgotten that it’s authentic,
two-way conversations that build
trusting relationships. And it is these
trusting relationships that lead to
true employee engagement.
So how well are workers in
Singapore doing when it comes to
creating and maintaining these
relationships? And how often are
managers holding these critical
conversations?
Our survey* of employees and
managers in Singapore revealed
these results…
Trusting relationships:
51% of workers believe they have a mutual
trusting relationship with their manager
Only 28% of workers feel comfortable honestly
disclosing concerns and worries with their manager
59% of workers will go the extra mile if they are
working with an approachable manager
Expectations:
When asked “How clear are you about what your manager
expects from you at work?” workers in Singapore responded:
29%
53%
13%
3%
I am very clear
I am fairly clear
I am neither clear nor unclear
I am somewhat unclear
2% I am very unclear
Communication and Appreciation:
Only 37% of workers are clear on what the
company is trying to achieve and their part in it!
Q: How much do workers in Singapore feel
genuinely appreciated?
I rarely feel
appreciated
I feel neither
appreciated nor
unappreciated
I sometimes
feel appreciated
16% 10%
VS
I always feel
appreciated
24%
46%
27% are often
praised and
understand
why
Handling Unhelpful Behaviour:
Q: Have you ever had to approach someone about
negative behaviour that affected you/your team?
28% who are
rarely praised
Yes, but I did not feel comfortable and did not know how to do so properly
35%
No, our team works very well together
I never feel
appreciated
4%
at all!
Yes, and I felt confident in my ability to
approach them and discuss the behaviour
No, I would rather not create waves in the team
12%
14%
18%
No, I escalated the issue to my manager or someone of a higher position
No, I don't feel confident in my ability to do this and get a positive outcome
43% of those who approached someone
said it either wasn’t resolved satisfactorily
or had a negative outcome
7%
14%
Is your manager good at
handling awkward or
difficult situations
Only 48% of workers
? think so
Future Aspirations:
Are we talking to our managers about our 2 year plan
and development opportunities at the company?
59% = yes!
However – 21% don’t feel there are any opportunities for career
development at their current company.
How can you improve these results in your organization?
5 Conversations focuses on five key conversations which can transform
trust, relationships and engagement at work.
Learn more at www.5conversations.co.uk
*All results from a survey of 1000 employees and managers conducted by Atomik Research and The
Oxford Group in July 2014.
© The Oxford Group, 2014