The document outlines plans to deliver a unified web presence for Jisc by the end of 2014. It proposes making the Jisc website at jisc.ac.uk the default home for customer-facing content, while allowing some associate sites that would have a diminished user experience if integrated. By the end of 2014, 100% of sites will carry the Jisc banner, 80% of associate sites will use the Jisc domain, and key sites will be integrated or have common language/analytics. Involvement is sought from website managers and experts through meetings, secondments, and project teams.
Nikki Green and Phil Leahy explore how publishers and other service providers can maximise their digital audiences through licensing and access and identity management.
DIAL Project Highlight Report - 29/11/12 Chris Follows
DIAL Project Highlights This Period
WP 3: DIAL team Link
WP3: DIAL projects activity: Active, ongoing, new and emerging projects link
WP5: DIAL Project Blog Link
WP6: Ongoing Baseline Link 1 & Link 2
WP6: Focus & discussion group meetings Link
WP6: DIAL Evaluation Report Year 1 Link
WP7: Resources & OERs Link
WP8: Project Dissemination Link …
WP8: DIAL blog as resource/support sector collaboration: Glasgow School of Link 1 & Link 2
WP9: Senior Management and Strategy Link
WP9: DIAL at the heart of UALs new digital strategy Link
WP9: National press interest in our projects Link
WP9: Creative & Cultural Skills involvement in projects
This is the introduction presentation to the Sector Led Plan initial engagement events delivered in Nov/Dec 2014. The Sector Led Plan is designed to help provide a more proactive evidence base on the needs and issues of Norfolk's voluntary sector and the communities they support. It is a joint initiative of Momentum Norfolk, Norfolk RCC and West Norfolk VCS as part of the VCS engage voluntary and community sector support programme.
Nikki Green and Phil Leahy explore how publishers and other service providers can maximise their digital audiences through licensing and access and identity management.
DIAL Project Highlight Report - 29/11/12 Chris Follows
DIAL Project Highlights This Period
WP 3: DIAL team Link
WP3: DIAL projects activity: Active, ongoing, new and emerging projects link
WP5: DIAL Project Blog Link
WP6: Ongoing Baseline Link 1 & Link 2
WP6: Focus & discussion group meetings Link
WP6: DIAL Evaluation Report Year 1 Link
WP7: Resources & OERs Link
WP8: Project Dissemination Link …
WP8: DIAL blog as resource/support sector collaboration: Glasgow School of Link 1 & Link 2
WP9: Senior Management and Strategy Link
WP9: DIAL at the heart of UALs new digital strategy Link
WP9: National press interest in our projects Link
WP9: Creative & Cultural Skills involvement in projects
This is the introduction presentation to the Sector Led Plan initial engagement events delivered in Nov/Dec 2014. The Sector Led Plan is designed to help provide a more proactive evidence base on the needs and issues of Norfolk's voluntary sector and the communities they support. It is a joint initiative of Momentum Norfolk, Norfolk RCC and West Norfolk VCS as part of the VCS engage voluntary and community sector support programme.
Developing and promoting the Glasgow Caledonian University Open Educational Resources policy. Building the policy into everyday practice. Presentation for ALT-C, Manchester 2015
Felicity Pointer, Web Developer at British Red Cross, David Peel, Web developer at Eduserv and John Simcock, Client Director at Eduserv spoke at Charity Technology Conference 2012 about how British Red Cross optimized their site for mobile.
Mobile Application and Web Development - A British Red Cross Case StudyEduserv
Margaret O'Donnell, Head of Digital at British Red Cross, David Peel, Web developer at Eduserv and Charity Client Manager at Eduserv spoke at NfP Technology 2012 about how British Red Cross optimised their site for mobile.
On 29 January 2015, Leicester City Council, in partnership with De Montfort University, held a free day conference for schools focusing on finding, using, creating and sharing Open Educational Resources (OER). The event builds on the council’s recently released OER guidance and resources, which can be downloaded from http://schools.leicester.gov.uk/openeducation
The conference opened with panel presentations and a Q& A session. Bjoern Hassler introduces the guidance documents, pointing up key issues for schools.
Anatomy of an Intranet (Triangle SharePoint User Group) January 2016Michael Greene
Presented at the Triangle SharePoint User Group (TRISPUG.com) on January 5, 2016.
While many people see the intranet as a pretty (hopefully) homepage, in reality the modern enterprise intranet is a complex animal of many moving parts. Structuring of the information within the intranet, how that information is presented to the user, how the user interacts with it, how the organization manages it, and the physical branding that sits on top of all of it are all critical conversations to have if an intranet is going to be effective. In this session we’ll explore the building blocks of a successful intranet and discuss common intranet pitfalls to avoid on your next intranet roll-out.
While many people see the intranet as a pretty (hopefully) homepage, in reality the modern enterprise intranet is a complex animal of many moving parts. Structuring of the information within the intranet, how that information is presented to the user, how the user interacts with it, how the organization manages it, and the physical branding that sits on top of all of it are all critical conversations to have if an intranet is going to be effective. In this session we’ll explore the building blocks of a successful intranet and discuss common intranet pitfalls to avoid on your next intranet roll-out.
BS 8878: Systematic Approaches to Documenting Web Accessibility Policies and ...lisbk
Slides for a workshop session on "BS 8878: Systematic Approaches to Documenting Web Accessibility Policies and Practices" facilitated by Brian Kelly at the IWMW 2015 event held at Edge Hill University, Ormskirk on 27 July 2015.
See http://iwmw.org/iwmw2015/talks/systematic-approaches-to-documenting-web-accessibility-policies-and-practices/
Anatomy of an Intranet (Triangle SharePoint User Group) October 2016Michael Greene
Presented at the Triangle SharePoint User Group (TRISPUG.com) on October 7, 2014.
While many people see the intranet as a pretty (hopefully) homepage, in reality the modern enterprise intranet is a complex animal of many moving parts. Structuring of the information within the intranet, how that information is presented to the user, how the user interacts with it, how the organization manages it, and the physical branding that sits on top of all of it are all critical conversations to have if an intranet is going to be effective. In this session we’ll explore the building blocks of a successful intranet and discuss common intranet pitfalls to avoid on your next intranet roll-out.
Developing and promoting the Glasgow Caledonian University Open Educational Resources policy. Building the policy into everyday practice. Presentation for ALT-C, Manchester 2015
Felicity Pointer, Web Developer at British Red Cross, David Peel, Web developer at Eduserv and John Simcock, Client Director at Eduserv spoke at Charity Technology Conference 2012 about how British Red Cross optimized their site for mobile.
Mobile Application and Web Development - A British Red Cross Case StudyEduserv
Margaret O'Donnell, Head of Digital at British Red Cross, David Peel, Web developer at Eduserv and Charity Client Manager at Eduserv spoke at NfP Technology 2012 about how British Red Cross optimised their site for mobile.
On 29 January 2015, Leicester City Council, in partnership with De Montfort University, held a free day conference for schools focusing on finding, using, creating and sharing Open Educational Resources (OER). The event builds on the council’s recently released OER guidance and resources, which can be downloaded from http://schools.leicester.gov.uk/openeducation
The conference opened with panel presentations and a Q& A session. Bjoern Hassler introduces the guidance documents, pointing up key issues for schools.
Anatomy of an Intranet (Triangle SharePoint User Group) January 2016Michael Greene
Presented at the Triangle SharePoint User Group (TRISPUG.com) on January 5, 2016.
While many people see the intranet as a pretty (hopefully) homepage, in reality the modern enterprise intranet is a complex animal of many moving parts. Structuring of the information within the intranet, how that information is presented to the user, how the user interacts with it, how the organization manages it, and the physical branding that sits on top of all of it are all critical conversations to have if an intranet is going to be effective. In this session we’ll explore the building blocks of a successful intranet and discuss common intranet pitfalls to avoid on your next intranet roll-out.
While many people see the intranet as a pretty (hopefully) homepage, in reality the modern enterprise intranet is a complex animal of many moving parts. Structuring of the information within the intranet, how that information is presented to the user, how the user interacts with it, how the organization manages it, and the physical branding that sits on top of all of it are all critical conversations to have if an intranet is going to be effective. In this session we’ll explore the building blocks of a successful intranet and discuss common intranet pitfalls to avoid on your next intranet roll-out.
BS 8878: Systematic Approaches to Documenting Web Accessibility Policies and ...lisbk
Slides for a workshop session on "BS 8878: Systematic Approaches to Documenting Web Accessibility Policies and Practices" facilitated by Brian Kelly at the IWMW 2015 event held at Edge Hill University, Ormskirk on 27 July 2015.
See http://iwmw.org/iwmw2015/talks/systematic-approaches-to-documenting-web-accessibility-policies-and-practices/
Anatomy of an Intranet (Triangle SharePoint User Group) October 2016Michael Greene
Presented at the Triangle SharePoint User Group (TRISPUG.com) on October 7, 2014.
While many people see the intranet as a pretty (hopefully) homepage, in reality the modern enterprise intranet is a complex animal of many moving parts. Structuring of the information within the intranet, how that information is presented to the user, how the user interacts with it, how the organization manages it, and the physical branding that sits on top of all of it are all critical conversations to have if an intranet is going to be effective. In this session we’ll explore the building blocks of a successful intranet and discuss common intranet pitfalls to avoid on your next intranet roll-out.
We are country’s premium Solutions Organization: Awarded by Microsoft – Masters Service Agreement for Driving Solution Centric Engagements on Azure/ SPS / O365 / SQL Server. We are a Specialist Training & Consulting services company with over 20+ year of success story. The Depth of Deliverables is such that our services are banked by Top 15 SI and ISV for developing and driving SMAC competency within their Organization. By Far we are the “BEST “Microsoft – Azure, Sales and Pre-sales Competency Development Organization having delivered more than 50+ Sessions Globally.
We are country’s premium Solutions Organization: Awarded by Microsoft – Masters Service Agreement for Driving Solution Centric Engagements on Azure/ SPS / O365 / SQL Server. We are a Specialist Training & Consulting services company with over 20+ year of success story. The Depth of Deliverables is such that our services are banked by Top 15 SI and ISV for developing and driving SMAC competency within their Organization. By Far we are the “BEST “Microsoft – Azure, Sales and Pre-sales Competency Development Organization having delivered more than 50+ Sessions Globally.
This fall, C/D/H presented to a group of IT professionals and leaders on best practices for optimizing and branding the user experience of SharePoint 2010 public websites and portals.
Attendees learned how SharePoint 2010 solutions can generate measurable business results from improvements in SharePoint information architecture, usability, visual design, and data visualization/integration. Real world projects were used to demonstrate how adhering to best practices drives adoption and provides valuable user feedback for continuous improvement.
Download the slide deck (PDF, 1 MB).
And for more information on this or other SharePoint topics, visit our blog at www.cdhtalkstech.com.
Do UX designers have a role in reducing digital waste?User Vision
UX designers are primarily concerned with ensuring the experience of end users, but should we also consider the impact on the environment?
Do the ultra-usable and convenient digital lifestyles we help create provide ease-of-use at the cost of sustainability?
We'll explore the surprisingly large impact that digital has on C02 emissions and other contributors to the climate crisis.
Then we’ll discuss what can be done by individuals and as a profession to raise awareness of the issue contribute to ways to mitigate the problem.
How to Build, Maintain, and Assess an Institutional Web StrategyPaul Redfern
CASE District II Conference
Monday March 23, 2009
In December, 2004, Gettysburg College’s president directed Information Technology and the Enrollment Division to collaboratively redesign the website. If the web is truly a reflection of who we are and who we want to be, an institutional unified web strategy is critical to all institutions. The project is a model of cooperation across divisions to maximize budget impact and broad based acceptance. The session includes key players in this cooperative strategy
and will review the strategy and decisions, their outcome and evaluation of their success, as well as future plans.
Barbara Fritze, Vice President of Enrollment and Educational Services
Gettysburg College
Paul Redfern, Director of Web Communications and Electronic Media
Gettysburg College
Rodney Tosten, Vice President for Information Technology
Gettysburg College
GHD iConnect - our intranet for the futureMaree Courts
GHD's journey to build an intranet for the future. Moving from a legacy Lotus Notes platform to a brand new shiny SharePoint 2013 environment was an exciting undertaking.
Social Solutions for User Support and CommunicationKen Efta
Deck for a Webinar presented to an online audience for the Society for Technical Communications (STC) in August 2010. Outlines use of socially-focused solutions for support and internal communications.
Fundamentals of Design. Improve the visual competency of any website or application by keeping design in mind. Learn the fundamental design principles of typography, color, and layout.
On June 13th, Jeff Kinnelly presented on one of today's hottest SharePoint topics: SharePoint Internet design and branding.
View Jeff’s designing for basics slide deck to learn more about user experience, UX in SharePoint, design best practices, and development and web analytics tools.
And for more information on this or other SharePoint topics, visit our blog at www.cdhtalkstech.com.
Kawasaki's collaboration journey at motorspeed - Engage 2017Sasja Beerendonk
Presentation held at Engage 2017
Learn how adoption of Connections at Kawasaki Motors accelerated from pilots to general adoption for all of Europe. Connections grew through small Communities of Practice - proving real business value through real work scenarios. Work scenarios that replaced old ways of working with new ways to work. See how Kawasaki was leveraging adoption through Kudos Badges and a brand new XCC homepage.
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
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Further emphasis will be placed on the role of AI in developing XSLT, or schemas such as XSD and Schematron. We will address the techniques and strategies adopted to create prompts for generating code, explaining code, or refactoring the code, and the results achieved.
The discussion will extend to how AI can be used to transform XML content. In particular, the focus will be on the use of AI XPath extension functions in XSLT, Schematron, Schematron Quick Fixes, or for XML content refactoring.
The presentation aims to deliver a comprehensive overview of AI usage in XML development, providing attendees with the necessary knowledge to make informed decisions. Whether you’re at the early stages of adopting AI or considering integrating it in advanced XML development, this presentation will cover all levels of expertise.
By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
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However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Dr. Sean Tan, Head of Data Science, Changi Airport Group
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Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
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This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
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• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
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Neha Bajwa, Vice President of Product Marketing, Neo4j
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3. Why is this a problem?
» For the customer
› User experience
» For Jisc
› Customers don’t find the products, services and advice they need
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Delivering a unified web presence for Jisc
3
4. Overarching principle
Default home for customer-facing content and services
is a unified Jisc website at www.jisc.ac.uk
There will be exceptions - associate sites
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Delivering a unified web presence for Jisc
4
5. Associate sites
» Principal criterion
› Significantly diminished user experience if brought in
» What does this apply to?
› All current sites
› Proposed new sites
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Delivering a unified web presence for Jisc
5
6. Unifying the associate sites
» By domain e.g. netsight.jisc.ac.uk
» By visual identity e.g.
» By user experience e.g. style guide, shared analytics
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6
7. Outcome
Jisc's web presence is …
» smaller
» cohesive
» understandable
» strategic
… with excellent customer experience at its heart
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7
8. Timescale
By the end of 2014:
» 100% of sites will carry the Jisc banner
» 80% of associate sites will be on the Jisc domain (e.g. jorum.jisc.ac.uk)
» 5-15 priority websites will be integrated into the unified site
» New R&D section implemented on Jisc website
» Common language at top levels of associate sites
» Shared analytics across web estate
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Delivering a unified web presence for Jisc
8
9. Talk to us if …
» ... you are about to develop, or are currently developing, your
existing site
» … you are planning or developing a new site
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Delivering a unified web presence for Jisc
9
10. Get involved
» Family web meeting in March – website managers
» Secondments in group web team – user experience lead, web
development manager, content editors
» Assessment panel – UX/IA experts
» Project teams – migrating sites onto main platform/developing
associate sites
» Register your interest: bit.ly/uwp-r
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Delivering a unified web presence for Jisc
10
11. Get in touch
» Register your interest: bit.ly/uwp-r
» Any questions?
Ben Whitehouse
b.whitehouse@jisc.ac.uk
Richard West
r.west@jisc.ac.uk
28/02/2014
Delivering a unified web presence for Jisc
11
Editor's Notes
Hello, I’m Ben … … and I’m Rich…<BW> … and we’re from the group web team in the customer experience directorate. We were asked to come up with a proposal to unify Jisc’s web presence, something that the Strategic Framework identified as a ‘key enabler for the organisation’. Our approach was endorsed by the Jisc Leadership Team last week, and the next step was to share it with you.‘Delivering a unified web presence for Jisc’ is not something that we as a team can / or will do on our own. This is something for the whole organisation to deliver – and we’ll talk about how you can get involved later on …
<BW> But this is a problem. For the customer, the user experience of the Jisc web presence is fragmented, confusing and inconsistent. We make our customers work hard: they have to understand our organisational structure to find what they’re looking for – and navigate many sites that look, feel and talk differently.For the organisation, there is a risk that customersare not finding the products, services and advice they need – and so cannot access the full value of Jisc. Customers also may not know a valued service they use every day is part of Jisc’s portfolio. The impact of this is potentially high now that universities and colleges are paying for our products and services directly. </BW>
<RW>So our proposal is that the default home for customer-facing content and services / is a unified Jisc website at jisc.ac.ukThis means that some content and services that currently sit on separate websites will need to be incorporated into a new, unified websiteBy the way we’re talking about what customers see – the front end – not necessarily unifying the platforms that run our services behind the scenes.Now we have a large duty of care to our users: following this move the / long-term / customer experience must be preserved - or enhanced. We also have a responsibility to product / and website owners. We recognise the great work they’re doing and this change is about making their content - as accessible - as possible. Current teams will be closely involved in the creation and maintenance of content for the unified site. To emphasise, this is a site for the whole organisation – built and supported by the whole organisation.We recognise that neither the needs of the customer nor the organisation will be served by trying to squeeze everything on one huge website. As such, some websites will not come onto the unified site - these will become ‘associate sites’ …
<RW>The principal criterion for deciding whether a Jisc website becomesan associate site / is whether the user experience will be significantly diminished/ by bringing its content onto a unified site. We anticipate this is most likely to be the case with large and complex services, such as - Copac.However, there must – not - beautomatic exemptions. As an organisation, we must look at all current and proposed sites / and decide which should be integrated, and which should become associate sites. We to do this as a family-wide activity and we’re looking to build a panel of user experience experts from across the organisation to carry this out. More details in a minute.
<RW>Though separate, these associate sites / will need to be instantly identifiable as being part ofJisc. It’s also essential that they don’t sit in isolation, and that users can move easily between them.The first change will be Unifying associate sites by bringing them onto the jisc.ac.uk domain. It’s a common approach that should have a big impact / clearly showing to users that the site is part of the Jisc family.It’s easily hackable with users able to change the URL to get to the unified site. And for our smaller sites it should also improve their Google rankingWe will of course preserveold URLs and these will redirect to their new home.We will also be unifying these through Visual identity: long-term - how users interact with and navigate our sites should become more unified, but short-term all sites will begin to carry a global banner, as the BBC does.This will tie sites together while preserving their distinctiveness.We’ll also tie these together through user experience. There’ll be a single web governance framework – including a single style guide. Clearand accessible language across all our sites is important / and is one of the Board’s priorities. It’s especially important at the top levels of websites – where any of our customers should be able to understand what a service is and if it is for them.We do recognise that niche audiences often require specialist terms but that shouldn’t stop the language around them being clear, consise and accessible.Finally - to better understand our users, and to serve their needs, web analytics will be shared across all our sites.It’s worth adding here that Resources will be available to help associate site ownersmake these changes
<RW>So the outcome of this process should be that Jisc’s web presence becomes smaller, more cohesive, understandable and strategic, with excellent customer experience at its heart. This will provide our customers with the easiest possible route to our products and services.We’ll be hosting a meeting in March for website managers from across the family / where we will go into more detail about these proposals / and discuss how we can implement them. We’ll provide info later on as to how you can register your interest for this …</RW>
<BW>Before I talk through this slide, it’s important to state that this is a major programme of work. We have 62 websites, millions of content pages, complex services and millions of customers to keep happy. To fully transform this large and diverse web estate will take years.As an organisation, we do not have years to clearly show change.In 2014, we need to focus effort on visible, high-impact changes - while we work towards a long-term vision.All Jisc sites will change in 2014 – to carry the banner and a common language at the top level, plus to share their analytics.Sites identified as associate sites will come onto the Jisc domain.We will start integrating those websites identified by JLT as priority into the unified website.These targets are challenging and we won’t be able to achieve them without considerablesupport and participation from across the organisation.This plan is phase 1. Implementation will continue after 2014 as we bring more content and services into the unified site, fully develop the associate sites and create a web hosting and development platform for the future …
<BW>Given these upcoming changes, it’s important to talk to us now if you’re about to develop, or are currently developing, your existing site. All sites will need to change in 2014 and there is resource available to help do this - so this is an opportunity for us to work together and be efficient. As it’s been agreed that we need to unify the Jisc web estate and reduce the number of sites, this really isn’t the time to be launching new sites. If you’re planning or developing a new site, please talk to us as soon as possible …
<BW>We have said throughout that this is a unified web presence for the whole organisation. We recognise the considerable in-house expertise and experience we have in this area – and we want to make full use of this.Here are some of the ways that you can get involved.In March, we’ll hold a briefing for all website managers where we can discuss this proposal in more detail and how we can implement it together.We need to add full-time resource to our team, who are responsible for core delivery. There will be secondments available for an initial 1 year period for a user experience lead, a web development manager and content editors - and possibly other roles.We need to convene a panel of UX or IA experts to assess all our current websites and make recommendations to JLT as to which sites should come onto a unified site – and which should stay out.We will work closely and collaboratively with product owners to build the project teams required to migrate sites onto the main platform or develop associate sites.If you are interested in any of these options, please let us know by filling out the form linked from this slide …