The document summarizes an upcoming presentation on branch network optimization for community banks. It provides background on SNL Financial, the company giving the presentation, and outlines the agenda which will discuss the current industry situation, analytical frameworks for optimization, a case study, and critical success factors. Branch growth has moderated in recent years and new technologies are impacting branch transactions, leading many banks to evaluate their branch networks.
데이터 기반 성장을 위한 선결 조건: Product-Market Fit, Instrumentation, 그리고 프로세스Minwoo Kim
2018년 8월 9일, sopoong 액셀러레이팅 워크샵 강의: 데이터 기반 성장을 위한 선결 조건: Product-Market Fit, Instrumentation, 그리고 프로세스.
- 발표 전문 읽기: http://bit.ly/2nrDhPv
데이터에 기반한 성장을 하기 위한 기반들, 필수 선결 조건들에 대해서 이야기해보려고 합니다. 제가 생각하는 필수 선결 조건은 Product-Market Fit, Instrumentation, 그리고 프로세스 이렇게 세 가지입니다. (이건 제가 만들어낸 개념들은 아니고, 기존에 성공적으로 스타트업의 성장을 만들어 냈던 선배들에게서 배운 내용입니다.)
Pristones가 실제 서비스에 Growth Haking을 적용한 경험을 '삼성전자 미디어 솔루션 센터'와 상암 DMC 스타트업 모임 Spark@DMC에서 발표한 자료입니다.
주요 내용
- Growth Hacking의 개념 정의와 대표적 사례
- Growth Hacking의 기본 분석 방법론
- Growth Hacking 기법의 로켓펀치(http://rocketpun.ch/), 클럽믹스(http://clubmix.co.kr/) 실제 적용 사례
데이터 분석에 필요한 기본 개념: 지표, Funnel 등 데이터를 이해하기 위한 멘탈 모델(Mental Model)Minwoo Kim
- 강의록 전문 읽기: http://bit.ly/2KKtzRA
데이터 분석(데이터 사이언스 말고, 통상적으로 스타트업에서 '데이터 분석'이나 '그로스'에 쓰는 데이터 분석)을 공부하려면, 어떤 기본 개념을 가지고 계시면 좋을지에 대해 만들어 본 강의 자료입니다.
카우앤독에서 지인 위주로 꾸린 강의에서 꽤 좋은 평가를 받았으나, 강의안 준비가 너무 힘들어서 실제 유료 강의로 이어지지는 않은 비운의 슬라이드...
멘탈 모델이란 무엇인지, 지표는 무엇이며 퍼널(Funnel)은 무엇인지, 등등의 이야기를 합니다. 기승전 결론은 SQL 배우세요. (https://brunch.co.kr/@minu-log/4)
데이터 기반 성장을 위한 선결 조건: Product-Market Fit, Instrumentation, 그리고 프로세스Minwoo Kim
2018년 8월 9일, sopoong 액셀러레이팅 워크샵 강의: 데이터 기반 성장을 위한 선결 조건: Product-Market Fit, Instrumentation, 그리고 프로세스.
- 발표 전문 읽기: http://bit.ly/2nrDhPv
데이터에 기반한 성장을 하기 위한 기반들, 필수 선결 조건들에 대해서 이야기해보려고 합니다. 제가 생각하는 필수 선결 조건은 Product-Market Fit, Instrumentation, 그리고 프로세스 이렇게 세 가지입니다. (이건 제가 만들어낸 개념들은 아니고, 기존에 성공적으로 스타트업의 성장을 만들어 냈던 선배들에게서 배운 내용입니다.)
Pristones가 실제 서비스에 Growth Haking을 적용한 경험을 '삼성전자 미디어 솔루션 센터'와 상암 DMC 스타트업 모임 Spark@DMC에서 발표한 자료입니다.
주요 내용
- Growth Hacking의 개념 정의와 대표적 사례
- Growth Hacking의 기본 분석 방법론
- Growth Hacking 기법의 로켓펀치(http://rocketpun.ch/), 클럽믹스(http://clubmix.co.kr/) 실제 적용 사례
데이터 분석에 필요한 기본 개념: 지표, Funnel 등 데이터를 이해하기 위한 멘탈 모델(Mental Model)Minwoo Kim
- 강의록 전문 읽기: http://bit.ly/2KKtzRA
데이터 분석(데이터 사이언스 말고, 통상적으로 스타트업에서 '데이터 분석'이나 '그로스'에 쓰는 데이터 분석)을 공부하려면, 어떤 기본 개념을 가지고 계시면 좋을지에 대해 만들어 본 강의 자료입니다.
카우앤독에서 지인 위주로 꾸린 강의에서 꽤 좋은 평가를 받았으나, 강의안 준비가 너무 힘들어서 실제 유료 강의로 이어지지는 않은 비운의 슬라이드...
멘탈 모델이란 무엇인지, 지표는 무엇이며 퍼널(Funnel)은 무엇인지, 등등의 이야기를 합니다. 기승전 결론은 SQL 배우세요. (https://brunch.co.kr/@minu-log/4)
오늘 밤부터 쓰는 google analytics (구글 애널리틱스, GA) Yongho Ha
http://ga.yonghosee.com 에서 진행하는 구글 어날리틱스(google analytics) 에 대한 강의 슬라이드 입니다. 이 슬라이드는 샘플이지만, 초반부는 실재 강의 교재 그대로 입니다. 이것 자체로도 여러분이 GA를 이해하는데 좀 도움이 된다면 기쁘겠습니다^^ 감사합니다.
전문/가정 브리더들을 예비 보호자들에게 직접 연결해주는
모바일 플랫폼 구축을 목표로 합니다.
이는 강아지 공장과 펫샵의 강아지 입양 여건들을 개선해 나가는 것에 큰 도움을 줄 수 있는 서비스로 자리잡길 기대하고 있습니다.
연락원하시는 분은 kakao : guitop 으로 톡 넣어주세요.
HDFC Bank Financial Analysis & Industry Comparison 2017Harsh Bohra
Content of this presentation includes Indian Banking Industry Structure, Bank classification in India, Growth of Public & Private Sector Banks in India, Bank Credit & Systemic Credit, Financial Analysis including CASA Ratio, Gross and Net NPA's, ATMs and Branches penetration comparison of HDFC Bank with State Bank of India, Bank of Baroda, ICICI Bank, AXIS Bank and Canara Bank, Deposits & Advances, Interest Incomes & Expanded, Business Model of HDFC Bank, Merger & Acquisition and Revenue Stream and Expansion Plans.
**학원 업종 네이버 온라인 마케팅
1. 코로나19 이 후 학원 온라인 마케팅의 중요셩
2. 네이버 스마트플레이스 검색최적화의 중요성
3. 네이버 스마트플레이스 주요 기능
4. 네이버 온라인 광고
5. 기타 네이버 비즈니스 서비스 활용하기
학원 업종을 준비하거나 영위하시는 분들을 대상으로 한 네이버
스마트플레이스 중심의 온라인 마케팅 강의안입니다.
- page : 31P
- 강의대상 : 학원 업종 사업자
- 강의시간 : 1시간
고명환의 스타트업 생존경영 Blog http://blog.naver.com/maru7091
고명환의 스타트업 생존경영 브런치 https://brunch.co.kr/@maru7091
스테이쿨 생존경영 Podcast http://www.podbbang.com/ch/17003
강의문의 : 010-7900-7091
E-mail : maru7091@gmail.com
The project presentation talks about public and private banks. It compares the two sectors by analyzing the financial details and the products and services provided by each of the two sectors. This is done by taking case study of two banks - State Bank of India in public sector and ICICI bank in private sector. Both of these banks are leading in their respective sectors.
Palestra realizada em 09/05/2016 para as Mulheres da indústria AV (audio visual) no Hilton Morumbi em SP, mostrando as diferenças comprovadas pela Neurociência entre os cérebros masculino e feminino.
Após o café da manhã agradável com mulheres incríveis, um jogo com as cartas alemãs OH Cards.
Obrigada Infocomm pela oportunidade.
Consumer behaviour towards co-op banks-project reportAtul Gurav
Research topic assigned to our group as a part of Marketing Research Project
was “Customer Behaviour towards Co-operative Banks”. The objective of our
study was to understand customer behaviour as well as to understand whether
they are aware about the services and facilities offered by the Co-operative
Banks. The survey we conducted was confined to Karjat area, we reffered to
Five Co-operative banks and our sample size was 80.
Methodology used was Primary as well Secondary data. Type of study we
implemented was Exploratory as well as descriptive study. As per the Research
findings, many of the Respondents prefer co-operative banks over Nationalised
banks due to higher interest rate on deposits, preference given to local and
friendly approach of the bank towards their customers.So this clearly proves our
hypothesis is true.
Various Suggestion are provided in the report like Bringing awareness in the
housewives as they drive the family, to start with the internet and mobile
banking facility, etc. There were even several limitations to our study we
conducted like Time constraints , area , respondents, language barrier, genuinity
of information, insecurity towards providing personal information like phone
number , name and address.
오늘 밤부터 쓰는 google analytics (구글 애널리틱스, GA) Yongho Ha
http://ga.yonghosee.com 에서 진행하는 구글 어날리틱스(google analytics) 에 대한 강의 슬라이드 입니다. 이 슬라이드는 샘플이지만, 초반부는 실재 강의 교재 그대로 입니다. 이것 자체로도 여러분이 GA를 이해하는데 좀 도움이 된다면 기쁘겠습니다^^ 감사합니다.
전문/가정 브리더들을 예비 보호자들에게 직접 연결해주는
모바일 플랫폼 구축을 목표로 합니다.
이는 강아지 공장과 펫샵의 강아지 입양 여건들을 개선해 나가는 것에 큰 도움을 줄 수 있는 서비스로 자리잡길 기대하고 있습니다.
연락원하시는 분은 kakao : guitop 으로 톡 넣어주세요.
HDFC Bank Financial Analysis & Industry Comparison 2017Harsh Bohra
Content of this presentation includes Indian Banking Industry Structure, Bank classification in India, Growth of Public & Private Sector Banks in India, Bank Credit & Systemic Credit, Financial Analysis including CASA Ratio, Gross and Net NPA's, ATMs and Branches penetration comparison of HDFC Bank with State Bank of India, Bank of Baroda, ICICI Bank, AXIS Bank and Canara Bank, Deposits & Advances, Interest Incomes & Expanded, Business Model of HDFC Bank, Merger & Acquisition and Revenue Stream and Expansion Plans.
**학원 업종 네이버 온라인 마케팅
1. 코로나19 이 후 학원 온라인 마케팅의 중요셩
2. 네이버 스마트플레이스 검색최적화의 중요성
3. 네이버 스마트플레이스 주요 기능
4. 네이버 온라인 광고
5. 기타 네이버 비즈니스 서비스 활용하기
학원 업종을 준비하거나 영위하시는 분들을 대상으로 한 네이버
스마트플레이스 중심의 온라인 마케팅 강의안입니다.
- page : 31P
- 강의대상 : 학원 업종 사업자
- 강의시간 : 1시간
고명환의 스타트업 생존경영 Blog http://blog.naver.com/maru7091
고명환의 스타트업 생존경영 브런치 https://brunch.co.kr/@maru7091
스테이쿨 생존경영 Podcast http://www.podbbang.com/ch/17003
강의문의 : 010-7900-7091
E-mail : maru7091@gmail.com
The project presentation talks about public and private banks. It compares the two sectors by analyzing the financial details and the products and services provided by each of the two sectors. This is done by taking case study of two banks - State Bank of India in public sector and ICICI bank in private sector. Both of these banks are leading in their respective sectors.
Palestra realizada em 09/05/2016 para as Mulheres da indústria AV (audio visual) no Hilton Morumbi em SP, mostrando as diferenças comprovadas pela Neurociência entre os cérebros masculino e feminino.
Após o café da manhã agradável com mulheres incríveis, um jogo com as cartas alemãs OH Cards.
Obrigada Infocomm pela oportunidade.
Consumer behaviour towards co-op banks-project reportAtul Gurav
Research topic assigned to our group as a part of Marketing Research Project
was “Customer Behaviour towards Co-operative Banks”. The objective of our
study was to understand customer behaviour as well as to understand whether
they are aware about the services and facilities offered by the Co-operative
Banks. The survey we conducted was confined to Karjat area, we reffered to
Five Co-operative banks and our sample size was 80.
Methodology used was Primary as well Secondary data. Type of study we
implemented was Exploratory as well as descriptive study. As per the Research
findings, many of the Respondents prefer co-operative banks over Nationalised
banks due to higher interest rate on deposits, preference given to local and
friendly approach of the bank towards their customers.So this clearly proves our
hypothesis is true.
Various Suggestion are provided in the report like Bringing awareness in the
housewives as they drive the family, to start with the internet and mobile
banking facility, etc. There were even several limitations to our study we
conducted like Time constraints , area , respondents, language barrier, genuinity
of information, insecurity towards providing personal information like phone
number , name and address.
Achieving Asset Optimization: A Strategic Approach To Aligning Assets With Mi...Huron Consulting Group
Huron Healthcare managing director Curt Whelan and Advisory Council member Jamie Orlikoff present new tools, processes, frameworks, and data points to enable healthcare executives to strategically align their assets to their mission and market needs. This resource, from the 2014 ACHE Congress on Healthcare Leadership, utilizes recent statistics and the presenters’ years of experience to advise on how to implement a strategic framework shift, leverage board support, and avoid asset rationalization in favor of asset optimization.
Driving marketing performance in financial services is subject to unique considerations. Diverse set of distribution channels, complex customer segments, a need to balance branding and promotion, and multiple outcome measures impacting customer value are factors to consider.
This presentation introduces CP Optimizer a model & run optimization engine for solving discrete combinatorial problems with a particular focus on scheduling problems.
Business Analytics and Optimization Introduction (part 2)Raul Chong
Technical introduction to Business Analytics and optimization. This is part 2. Part 1 can be found here: http://www.slideshare.net/rfchong/business-analytics-and-optimization-introduction
The troughs and peaks of a dynamic business environment can shake the foundations of even the
most prepared organization. When so many banks have fallen by the wayside, those that remain,
in the survivors’ world, have proved their mettle. We believe that only innovation will enable
banks to withstand further tremors, counter market forces and create competitive advantage to
ensure future sustainability.
Here is a talk from Mike Krieger of the Stanford HCI Group that he gave at an Adobe Plerk Workshop. HCI being Human Computer Interaction. It examines how people react when you task them with creativity for crowd solutions.
Latin American and the Caribbean Microfinance Market Trends 2005-2010MIX
This report shows the region’s performance based on a variety of indicators in categories such as outreach, growth, credit types, financial structure, and profitability and risk. The data was compiled from a sample of the 47 largest Latin America and the Caribbean MFIs, which cover more than 57% of the clients in the region.
Members of the Content Marketing Association (CMA) have helped their clients migrate to tablet since their arrival. The CMA recently undertook research focusing on how businesses use tablets to consume news, business documents and corporate reports. For the first time, Patrick Fuller, CEO of the CMA, shares the findings with non-CMA members.
Presentación del programa de aceleración del programa TechBA Monterreal y TechBA Austin, que apoya a las pequeñas y medianas empresas a expandirse a mercados internacionales
How Customers Choose Solutions Providers 2009ITSMA
ITSMA, in partnership with Pierre Audoin Consultants (PAC), conducted the 2009 version of its acclaimed How Customers Choose research across three continents.
Branch transformation strategies to improve branch efficiency, lower costs and improve the customer experience. Contact me at chris.gill@diebold.com for more information.
If you are looking for a pi coin investor. Then look no further because I have the right one he is a pi vendor (he buy and resell to whales in China). I met him on a crypto conference and ever since I and my friends have sold more than 10k pi coins to him And he bought all and still want more. I will drop his telegram handle below just send him a message.
@Pi_vendor_247
how to swap pi coins to foreign currency withdrawable.DOT TECH
As of my last update, Pi is still in the testing phase and is not tradable on any exchanges.
However, Pi Network has announced plans to launch its Testnet and Mainnet in the future, which may include listing Pi on exchanges.
The current method for selling pi coins involves exchanging them with a pi vendor who purchases pi coins for investment reasons.
If you want to sell your pi coins, reach out to a pi vendor and sell them to anyone looking to sell pi coins from any country around the globe.
Below is the contact information for my personal pi vendor.
Telegram: @Pi_vendor_247
Turin Startup Ecosystem 2024 - Ricerca sulle Startup e il Sistema dell'Innov...Quotidiano Piemontese
Turin Startup Ecosystem 2024
Una ricerca de il Club degli Investitori, in collaborazione con ToTeM Torino Tech Map e con il supporto della ESCP Business School e di Growth Capital
how to sell pi coins in all Africa Countries.DOT TECH
Yes. You can sell your pi network for other cryptocurrencies like Bitcoin, usdt , Ethereum and other currencies And this is done easily with the help from a pi merchant.
What is a pi merchant ?
Since pi is not launched yet in any exchange. The only way you can sell right now is through merchants.
A verified Pi merchant is someone who buys pi network coins from miners and resell them to investors looking forward to hold massive quantities of pi coins before mainnet launch in 2026.
I will leave the telegram contact of my personal pi merchant to trade with.
@Pi_vendor_247
how to sell pi coins effectively (from 50 - 100k pi)DOT TECH
Anywhere in the world, including Africa, America, and Europe, you can sell Pi Network Coins online and receive cash through online payment options.
Pi has not yet been launched on any exchange because we are currently using the confined Mainnet. The planned launch date for Pi is June 28, 2026.
Reselling to investors who want to hold until the mainnet launch in 2026 is currently the sole way to sell.
Consequently, right now. All you need to do is select the right pi network provider.
Who is a pi merchant?
An individual who buys coins from miners on the pi network and resells them to investors hoping to hang onto them until the mainnet is launched is known as a pi merchant.
debuts.
I'll provide you the Telegram username
@Pi_vendor_247
what is the best method to sell pi coins in 2024DOT TECH
The best way to sell your pi coins safely is trading with an exchange..but since pi is not launched in any exchange, and second option is through a VERIFIED pi merchant.
Who is a pi merchant?
A pi merchant is someone who buys pi coins from miners and pioneers and resell them to Investors looking forward to hold massive amounts before mainnet launch in 2026.
I will leave the telegram contact of my personal pi merchant to trade pi coins with.
@Pi_vendor_247
Lecture slide titled Fraud Risk Mitigation, Webinar Lecture Delivered at the Society for West African Internal Audit Practitioners (SWAIAP) on Wednesday, November 8, 2023.
when will pi network coin be available on crypto exchange.DOT TECH
There is no set date for when Pi coins will enter the market.
However, the developers are working hard to get them released as soon as possible.
Once they are available, users will be able to exchange other cryptocurrencies for Pi coins on designated exchanges.
But for now the only way to sell your pi coins is through verified pi vendor.
Here is the telegram contact of my personal pi vendor
@Pi_vendor_247
The secret way to sell pi coins effortlessly.DOT TECH
Well as we all know pi isn't launched yet. But you can still sell your pi coins effortlessly because some whales in China are interested in holding massive pi coins. And they are willing to pay good money for it. If you are interested in selling I will leave a contact for you. Just telegram this number below. I sold about 3000 pi coins to him and he paid me immediately.
Telegram: @Pi_vendor_247
Seminar: Gender Board Diversity through Ownership NetworksGRAPE
Seminar on gender diversity spillovers through ownership networks at FAME|GRAPE. Presenting novel research. Studies in economics and management using econometrics methods.
The European Unemployment Puzzle: implications from population agingGRAPE
We study the link between the evolving age structure of the working population and unemployment. We build a large new Keynesian OLG model with a realistic age structure, labor market frictions, sticky prices, and aggregate shocks. Once calibrated to the European economy, we quantify the extent to which demographic changes over the last three decades have contributed to the decline of the unemployment rate. Our findings yield important implications for the future evolution of unemployment given the anticipated further aging of the working population in Europe. We also quantify the implications for optimal monetary policy: lowering inflation volatility becomes less costly in terms of GDP and unemployment volatility, which hints that optimal monetary policy may be more hawkish in an aging society. Finally, our results also propose a partial reversal of the European-US unemployment puzzle due to the fact that the share of young workers is expected to remain robust in the US.
Even tho Pi network is not listed on any exchange yet.
Buying/Selling or investing in pi network coins is highly possible through the help of vendors. You can buy from vendors[ buy directly from the pi network miners and resell it]. I will leave the telegram contact of my personal vendor.
@Pi_vendor_247
USDA Loans in California: A Comprehensive Overview.pptxmarketing367770
USDA Loans in California: A Comprehensive Overview
If you're dreaming of owning a home in California's rural or suburban areas, a USDA loan might be the perfect solution. The U.S. Department of Agriculture (USDA) offers these loans to help low-to-moderate-income individuals and families achieve homeownership.
Key Features of USDA Loans:
Zero Down Payment: USDA loans require no down payment, making homeownership more accessible.
Competitive Interest Rates: These loans often come with lower interest rates compared to conventional loans.
Flexible Credit Requirements: USDA loans have more lenient credit score requirements, helping those with less-than-perfect credit.
Guaranteed Loan Program: The USDA guarantees a portion of the loan, reducing risk for lenders and expanding borrowing options.
Eligibility Criteria:
Location: The property must be located in a USDA-designated rural or suburban area. Many areas in California qualify.
Income Limits: Applicants must meet income guidelines, which vary by region and household size.
Primary Residence: The home must be used as the borrower's primary residence.
Application Process:
Find a USDA-Approved Lender: Not all lenders offer USDA loans, so it's essential to choose one approved by the USDA.
Pre-Qualification: Determine your eligibility and the amount you can borrow.
Property Search: Look for properties in eligible rural or suburban areas.
Loan Application: Submit your application, including financial and personal information.
Processing and Approval: The lender and USDA will review your application. If approved, you can proceed to closing.
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how can I sell pi coins after successfully completing KYCDOT TECH
Pi coins is not launched yet in any exchange 💱 this means it's not swappable, the current pi displaying on coin market cap is the iou version of pi. And you can learn all about that on my previous post.
RIGHT NOW THE ONLY WAY you can sell pi coins is through verified pi merchants. A pi merchant is someone who buys pi coins and resell them to exchanges and crypto whales. Looking forward to hold massive quantities of pi coins before the mainnet launch.
This is because pi network is not doing any pre-sale or ico offerings, the only way to get my coins is from buying from miners. So a merchant facilitates the transactions between the miners and these exchanges holding pi.
I and my friends has sold more than 6000 pi coins successfully with this method. I will be happy to share the contact of my personal pi merchant. The one i trade with, if you have your own merchant you can trade with them. For those who are new.
Message: @Pi_vendor_247 on telegram.
I wouldn't advise you selling all percentage of the pi coins. Leave at least a before so its a win win during open mainnet. Have a nice day pioneers ♥️
#kyc #mainnet #picoins #pi #sellpi #piwallet
#pinetwork
how can I sell pi coins after successfully completing KYC
2010 Branch Network Optimization Presentation
1. Branch Network Optimization
June 21, 2010 10:20 – 11:20
Presented by:
Chris Gill
Director, Banking &
Professional Services Group
SNL Financial
1 SNL Plaza
Charlottesville, VA 22902
P: 434-951-4428
E: cgill@snl.com
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2. SNL Financial – Company Overview
• Company founded in 1987
• Headquartered in Charlottesville, VA
• More than 1300 employees worldwide
• Leading provider of financial data and analytical tools on the financial services industry
– Coverage of more than 20,000 commercial banks, thrifts, and credit unions
– Sophisticated mapping tools, branch analytics, and merger models
• Client base includes 48 of the top 50 banks, as well as more than 650 community banks
• Subscription-based product
– Enterprise-wide license with unlimited number of users
• Company tenets focused on data accuracy, timeliness, comprehensiveness and relevance
• Community bank solutions focused on:
– Balance Sheet Analysis
– Revenue and Expense Analysis
– Market Assessment and Branch Footprint Analysis
– Merger Analysis
– Reporting for Key Stakeholders (e.g., investors, regulators)
– Investor Relations
2
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3. Agenda
I. Current Industry Situation
II. Analytical Framework
– Corporate Strategy
– External Market Assessment
– Internal Performance Analysis
III. Branch Network Planning – Case Study
IV. Critical Success Factors
3
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5. Branch growth in the U.S. has moderated after several years of significant
expansion
U.S. Commercial Banks and Thrifts U.S. Bank Branches
Active Branches Net Change by Year
2004 - 2009 2005 - 2009
120,000 CAGR = 1.9%* 3,000 2,726 2,630
110,000 2,500
99,491 98,960 2,196
100,000 94,905 97,535 1,956
89,983 92,179 2,000
# Branches
90,000
1,500
# Branches
80,000
1,000
70,000
60,000 500
50,000 0
2004 2005 2006 2007 2008 2009 2005 2006 2007 2008 2009
(500)
(531)
(1,000)
*Note: U.S. population growth averaged approximately 1% per year during this time period
Source: SNL Financial
5
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6. Growth in retail networks was supported by consumers’ continued demand for
branch access, particularly for more complex sales and service interactions
Channel Preference for
Opening a New Account
100%
82%
80%
60%
Importance of Branch Convenience
40%
20% 11% 6% • About two-thirds of banking customers live
0% within two miles of their principal branch
Branch Phone Web • Many consumers (43%) and small
businesses (30%) pick their bank primarily
Channel Preference for
Problem Resolution
based on branch location
60%
• Location is one of the most frequently-
51% cited reasons for sticking with a bank
50%
40%
40%
30%
20%
10% 6%
2%
0%
Branch Phone Web IVR
Source: Forrester Research, “Consumer Preference for Banking Channels”
6
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7. Branches account for a significant percentage of a bank’s cost base, in an
industry that is expected to yield lower returns over the next several years
Operating Cost Breakdown
Typical Community Bank
Other
Overhead 4%
ATM, Call 5%
Center, Online
6%
Marketing
15% Branch
Network
50%
Operations
20%
Source: Peak Performance Consulting Group
7
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8. New technologies such as remote deposit capture and ATM check imaging are
likely to impact branch transaction volume
Community Banks Offering ATM Transactions
Remote Deposit Capture Deposits as % Total
100% 45%
97% 40%
90% 40%
80% 35%
70% 30%
60% 62%
25%
20%
50% 50% 20%
40%
15%
30% 32% 10%
10%
20% 21%
5%
10% 8%
10%
4% 0%
0% 3% Industry Average Bank of Wells Fargo***
2005 2007 2009 America***
Smaller Banks* Larger Banks** All Banks
*Banks with <$500MM in assets
**Banks with >$500MM in assets
***Represents activity at envelope-less ATMs (CA only for Wells)
Source: ICBA Community Bank Payments Survey, BAI Banking Strategies
8
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9. Given these industry dynamics, it is imperative that banks adopt a structured
analytical framework to evaluate their branch network
Key Take-aways Key Outcome
• Role of the branch and
Corporate Strategy other channels in
achieving your bank’s
objectives
• Assessment of market
External Market dynamics
• Understanding of your Branch Network
Assessment
bank’s competitive Strategy
position
• Performance analysis
Internal Performance of your branches
• Understanding of the
Analysis
value branches deliver
to your business
9
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10. Analytical Framework –
Corporate Strategy
10
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11. Your bank’s corporate strategy should drive the development and
implementation of your branch network strategy
Dimensions to Assess Key Questions to Address
• What is your vision statement and what implications does it
have for your branch network?
• What are your strategic objectives: expansion vs.
Corporate Strategy maintaining the status quo?
• What appetite does your team have for trying new
approaches that may differentiate your bank in the market?
• Is your institution focused on specific segments of the
Target Customer market (e.g., small business, mass market, etc.)?
Segments • What implications does this segment focus have for your
branch strategy?
• Why would a current or prospective client bank with you?
Customer Value
• How critical is convenient branch access to your value
Proposition proposition?
• What is your relative competitive position in your existing
markets?
Competitive • Which institutions are better positioned with respect to
Positioning their branch network in your markets?
• How does your share of deposits in each market
compare to your share of branches?
11
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12. Channel preferences of specific customer segments need to be addressed in
your branch strategy in order to deliver the value these clients expect
ILLUSTRATIVE
Bank A Bank B
Small Business Focus Mass Market Focus
Impact on Branch Strategy Impact on Branch Strategy
• Branches located in or near • Branches located in or near
commercial districts retail districts
• Transactional needs can be • Bigger facilities needed to
handled in facilities with less accommodate teller services
square footage and platform sales
• Branch hours need to reflect • Access to specialists in
typical operations of business mortgages and investments
clients • Staff knowledgeable in handling
• Branch staff well-versed in problems
commercial/small business • Saturday hours
products, including cash • 24 hour drive-up ATM
management services
• Night depository access or
merchant self-service center
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13. Your institution’s relative competitive position should also be considered
when developing your branch network plans for each market
Case Study: Union First Market Bank ($3.8B assets)
Market: Richmond, VA Market: Virginia Beach, VA
Total Total Deposit Total Deposit
Active Deposits Market Active Total Market
Branches 2009 Share 2009 Branches Deposits Share 2009
Institution Company Name 2009 ($000) (%) Institution Company Name 2009 2009 ($000) (%)
Bank of America NA 31 7,078,857 27.20 Wells Fargo Bank NA 54 3,911,272 19.63
Wells Fargo Bank NA 65 6,471,185 24.86 SunTrust Bank 43 3,007,816 15.10
SunTrust Bank 47 2,972,759 11.42 TowneBank 19 2,605,250 13.08
Branch Banking & Trust Co. 48 2,467,897 9.48 Branch Banking & Trust Co. 55 2,562,947 12.86
Union First Market Bank 46 1,681,991 6.46 Bank of America NA 46 2,494,579 12.52
Franklin Federal Savings Bank 8 660,243 2.54 Bank of the Commonwealth 19 875,926 4.40
Village Bank 15 484,159 1.86 Bank of Hampton Roads 29 802,925 4.03
First Capital Bank 7 398,463 1.53 Old Point National Bank of Phoebus 23 627,654 3.15
Citizens & Farmers Bank 11 396,802 1.52 Monarch Bank 10 503,968 2.53
Essex Bank 8 387,465 1.49 RBC Bank (USA) 12 403,626 2.03
Other Market Participants 100 3,027,531 11.63 Farmers Bank Windsor VA 5 338,710 1.70
(28) Chesapeake Bank 7 243,182 1.22
Market Total 386 26,027,352 100.00 Heritage Bank 6 230,799 1.16
Fulton Bank NA 5 225,779 1.13
Union First Market Bank 6 152,732 0.77
Other Market Participants (19) 46 936,814 4.70
Market Total 385 19,923,979 100.00
Source: SNL Financial
13
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14. Your institution’s ability to capture and grow market share is typically a
function of your share of branches in the market
The S-Curve Effect
Typical Branch Share / Market Share Relationship
Diminishing returns from
adding more branches given
existing scale in the market
Low branch share typically
results in achieving less than
fair share of market
14
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15. Analytical Framework –
External Market Assessment
15
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16. Assessing your markets across multiple dimensions is critical to making the
right decisions about managing your network
Dimensions to Assess Sample Factors to Analyze
• Total population and households
• Household growth – historical and projected
Market
• Population density
Demographics • Household income
• Customer segment mix; consumer vs. business mix
• Current market demand for various financial products
Market Demand (e.g., DDA accounts, HELOCs, etc.)
• Projected growth in market demand
• Commuting patterns
• Geographic boundaries (e.g., rivers, highways, etc.)
Market
• Real estate availability
Characteristics • Real estate development (i.e., new shopping centers)
• Local / regional economic conditions
• Number of competitors
• Type of competitors
Competitive Intensity • Number of branches in the market
• Branch density (households per branch)
slide 16
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17. Projected household growth in your markets needs to be reviewed in the
context of how many households are in each trade area
ILLUSTRATIVE
Projected Household Growth, 2009 – 2014
Southwest Denver, CO
Low household growth, but
very densely populated
High growth, but much lower
population density
Source: SNL Financial
17
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18. Evaluating relative population density is important in assessing the potential
traffic that could be attracted to your branch
ILLUSTRATIVE
Population Density – 2009
Northwest Atlanta, GA
Potential gaps in Brand
Bank’s market coverage
Source: SNL Financial
18
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19. Understanding average income levels is important given the customer
segment focus your bank may be pursuing
Median Household Income – 2009
Northwest Atlanta, GA
Gaps in Brand Bank
footprint – relatively
lower income areas
Source: SNL Financial
19
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20. For banks that focus on small business, it is also critical to understand where
businesses are concentrated in the market
Number of Businesses by Census Tract – 2009
Omaha MSA
Source: SNL Financial
20
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21. Geographic boundaries can have a major impact on your ability to capture
new business and retain customers
Maple / Telegraph Area Ottumwa, IA
Oakland County - Metro Detroit
Primary trade area for
Maple/Telegraph branch does not Des Moines River acts as
Highly-trafficked Telegraph
cover area east of Telegraph Rd. Rd acts as major barrier major barrier; customers in
South Ottumwa typically do
not bank in North Ottumwa,
and vice versa
Source: SNL Financial
21
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22. It is important to assess how many institutions are already in the market, their
relative strength, and whether you can effectively compete against them
Chelsea, MI Market Saline, MI Market
(Southeast Michigan) (Southeast Michigan)
Chelsea State Bank – 54%
deposit share; locally owned; Total of 7 competitors, four of
$221MM assets which have a relatively equal
share of the market; primarily
non-community banks
Source: SNL Financial
22
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23. Analytical Framework –
Internal Performance Analysis
23
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24. Analysis of your existing network needs to be conducted along several
dimensions in order to develop an in-depth understanding of the value of
each location
Dimensions to Assess Sample Factors to Analyze
• Current and historical sales volumes
• Sales mix (deposits vs. loans; consumer vs. commercial)
Sales Performance • Average balances of new accounts
• Customer segment mix; new vs. existing customers
• Trade area for sales – where are sales coming from?
• Transaction mix (i.e., complex vs. routine transactions, on-
us vs. non-on-us)
Transaction Volumes • Trade area for transactions – where are transacting clients
coming from?
• What is value of clients who use the branch?
• Required capital improvements
• Facility size – appropriateness of branch size given
Facility existing traffic and potential for growth
Characteristics • Branch appeal – are improvements required to enhance
your positioning in the market?
• Leased vs. owned
• Branch profitability
Financial • Direct vs. indirect costs
Performance • Profitability trend
• Potential impact of re-domiciling accounts on profitability
24
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25. It is critical to understand where your existing sales are coming from
relative to growth in the market
ILLUSTRATIVE
Broomfield, CO Trade Area
(Metro Denver)
Sales trade area for old New branch location
branch location located in close proximity to
high growth trade area
Source: SNL Financial
25
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26. Determining the trade area for each branch is critical in identifying gaps
in the market that your institution is potentially under-penetrating
ILLUSTRATIVE
West Omaha (NE) Trade Area
Branch trade area –
transacting clients
Bank A branches
Relatively high-growth
trade area in which the
bank has low market
penetration
Source: SNL Financial
26
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27. Banks with larger networks and a mix of branches in older and newer
communities may want to consider a ‘re-domiciling’ analysis to ensure branch
profitability is being accurately measured
Objective: Review transaction patterns of existing clients and assign all of a client’s accounts to the
branch they use most frequently
Potential Impact of Re-domiciling
Example
Branch A Branch B
• Established in 1904 • Established in 2005
• Urban location in downtown business district • Suburban location in high-growth area
• Monthly teller transactions: 5,000 • Monthly teller transactions: 15,000
• Reported deposits: $100MM • Reported deposits: $25MM
• Profitability: High • Profitability: Marginal
• Deposits post-re-domiciling: $60MM • Deposits post re-domiciling: $50MM
27
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28. Branch Network Plan –
Case Study
28
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29. Case Study – Branch Network Optimization
Commercial Federal Bank
• $13 billion assets
• 190 branches
• Major markets: Omaha, Denver, Kansas City, Des Moines
• Vision statement: “Bank of Choice in the Communities We Serve”
Omaha Market
• 25 branches (21 freestanding, 4 in-store)
• $901MM deposits
• 8% deposit market share
• Ranked 4th in the market behind First National Bank of Omaha, U.S. Bank and Wells Fargo
29
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30. Case Study – Branch Network Optimization
Commercial Federal Bank (now part of Bank of the West)
Omaha, NE
Branch Network as of 2010
Changes post-
network
optimization
Source: SNL Financial
30
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31. Case Study – Branch Network Optimization
Branch Network Plan – Omaha Market
New Branches* Rationale
•180th/Center • Higher-growth area – little coverage from existing locations
• 168th/Harrison • Higher-growth area – little coverage from existing locations
• Bellevue • Higher-growth area – little coverage from existing locations
• Council Bluffs • Market gap – no branch in the area
Consolidations** Rationale
•132nd St Hy-Vee • Overlap with existing branch across the street
• OakView Hy-Vee • Poorly performing location in a low traffic grocery store
• 88th/Center Hy-Vee • Overlap with existing branch located ¼ mile away; also a poorly
performing location
*Open 1-2 per year over a 3 year period
**Close at lease expiration
31
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32. Case Study – Branch Network Optimization
Proposed Consolidation
132nd
St. Hy-Vee In-Store Branch
Freestanding
branch trade area
In-store branch
132nd St / trade area
Dodge
(freestanding) 132nd St
Hy-Vee
(in-store)
32
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34. A successful branch network optimization strategy requires analytical rigor
and strong organizational commitment
Critical Success Factors
• Senior management commitment to taking action
• “No sacred cows”
• Openness to new ideas
• “On the ground” analysis
– Getting input from people in the field
– Listening to customer feedback
• Access to analytical tools
– Geographic information systems
– Mapping
– Demographic data
– Branch financial data
• Getting market buy-in to the network plan across lines of business (e.g., Retail,
Commercial, etc.)
• Building a comprehensive business case methodology quantifying the return on
investment of each proposed action
• Building a cross-functional team to implement the plan across the bank
• Measuring performance and holding people accountable for results
34
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