This document discusses how cloud computing impacts supply chain management. It begins with an agenda and introduction to Peter de Haas and Abecon group. It then covers trends in industry and Gartner hype cycles. Microsoft cloud services and computing history are reviewed. The role of the CIO is evolving with business context, product leadership, customer intimacy, and operational excellence. Cloud improves supply chain management across areas like eInvoicing, eCommerce, integration, and infrastructure. Social, customer insight, and connecting business are key for Breinwave. Privacy and security are priorities in cloud services.

1. De Impact van Cloud in de Supply Chain
Peter de Haas
peter.dehaas@breinwave.nl
@dehaaspeter
Nationale Voorraaddag

2. Agenda

3. http://www.peterdehaas.net/
http://nl.linkedin.com/in/peterdehaas
http://www.twitter.com/dehaaspeter
http://www.facebook.com/dehaaspeter

4. Introductie

5. Abecon groep

6. Bedrijf in verbinding
Klantinzicht
Social

7. Het fundament onder Breinwave

8. SocialMobility
mobile apps
will be
downloaded
in 2012
=
91%of organizations expect
to spend on mobile
devices in 2012
1/2of
companies
expect to use
internal social
network apps in
2012
2.7zettabytes
in 2012
>80%of new apps in
2012 will be distributed/
deployed on clouds
32%of businesses
are likely to
invest in BI
and analytics
in 2012
from infrastructure to
application
platforms
The strategic focus
in the cloud
will shift
in 2012In 2012, mobile
devices will outship
PCs by more than
2:1
and generate more
revenue than PCs
for the first time
85BILLION
Social networking will
follow not just people
but also appliances,
devices and products
34%of CIOs say technology as a service
(cloud) will have the most profound
effect on the CIO role in the future
2/3of mobile apps
developed in 2012 will integrate
with analytics offerings
49%of CIOs rank BI as the
top project priority for 2012
Big dataCloud
4 megatrends die dit decennium
domineren

9. Industrie trends

10. Gartner Hypecycle

11. Gartner Hypecycle

12. Gartner Hypecycle

13. De „nieuwe‟ CIO
1 2
3 4

15. Microsoft Datacenters

18. Cloud computing taxonomy
Traditional IT IaaS PaaS
Storage
Servers
Networking
O/S
Middleware
Virtualization
Data
Applications
Runtime
Storage
Servers
Networking
O/S
Middleware
Virtualization
Data
Applications
Runtime
Youmanage
Managedbyvendor
Managedbyvendor
Youmanage
Youmanage
Storage
Servers
Networking
O/S
Middleware
Virtualization
Applications
Runtime
Data
SaaS
Managedbyvendor
Storage
Servers
Networking
O/S
Middleware
Virtualization
Applications
Runtime
Data

19. Een manier om naar „Cloud‟ te kijken

20. Usage
Compute
Time
Average
Inactivity
Period
Compute
Time
Average
Usage
Average
Usage
Compute
Time
Compute
Time
Average
Usage
Workload Patterns Optimal for Cloud

21. Microsoft Cloud Diensten
Voorbeeld : Microsoft Platform

22. Centralized
compute & storage,
thin clients
Optimized for
efficiency due to
high cost
High upfront costs
for hardware and
software
PCs and servers for
distributed compute,
storage, etc.
Optimized for
agility due to
low cost
Perpetual license for
OS and application
software
Large DCs,
commodity HW,
scale-out, devices
Order of magnitude
better efficiency and
agility
Pay as you go,
and only for what
you use
Generational Shift

23. Evolution on the past ten years
Big Data
Consumerization
SelfService Social
Mobile & Apps

24. The Role Of The CIO Is Evolving…

25. Business context
• creativiteit, time to market,
verbeteren en vernieuwen
van het assortiment,
organisatie “ever changing”,
entrepeneurship,
outputgericht, cultuur van
individueel denken en
initiatief
Product
Leadership
• oplossingen voor 1 klant,
bevoegdheden bij
werknemers die het dichtste
bij de klant zitten, co-creatie,
selecteren van klanten,
maatwerk, klant centraal
cultuur
Customer
Intimacy
• probleemloze levering,
minste tijd, grootste gemak,
hoge service,
standaard/centrale
processen en transacties
Operational
Excellence

26. Supply Chain Management

27. Supply Chain Management

28. Managing End-to-end Networks

29. Supply Chain – End-to-end Performance

30. Supply Chain – Traditional Definition
Logistics, transportation, warehousing,
…possibly purchasing ….[OPERATIONAL]
30
= Supply
Chain

31. 31
Supply Chain – Future
…An integrated focus on the global flow of
goods-cash-information across the value chain
[STRATEGIC]
BUY
MAKE
MOVE
SERVE
PLAN
SERVE
& SELL
MOVE MAKE
BUY
$

32. COMPUTING – a quick history
An evolution …..increase in speed and ubiquity,
decrease in costs
32
Punch
card
Mainframes Mini
Computers
PC Client-Server Cloud & MobileInternet

33. 33
1. Infrastructure
Hardware, Data Centre
2. Middleware
Integration
3. Development
Tools, Code, Testing &
Support
5. Business
Process
4. Application
On-premise, Licenses
TRADITIONAL--ITDRIVEN
END USER
Infrastructure-as-a-Service
IAAS
Integration-as-a-Service
Cloud Integration, Cloud EDI, SOA
Development-as-a-Service
Platform-as-a-Service, Open Source, SOA
Business Process Outsource
BPO, Managed Services, ITeS
Software-as-a-Service
Hosted Single/ Multi-tenant, Usage-based
CLOUD--ENDUSERDRIVEN
SPEEDYAFFORDABLEAGILE

34. eInvoicing
E-Commerce
Master Data & SKU
Rationalization
Multi-Channel
Integration
EDI & Web PO,
Invoice, ASN
Scan-based
Trading
SC Infrastruvure
(ERP, WMS, etc)

35. Verleden
Heden
Toekomst
35

36. Bedrijf in verbinding
Klantinzicht
Social

37. Zeer snelle adoptie

38. Evolutie van Enterprise
Communicatie

39. Shift van Email en IM naar Social

40. Waarde toegevoegd door inzet van Social Technologieën
op gebied van samenwerken vs andere voordelen

41. Voordelen door intern gebruik van Web 2.0 toepassingen

42. Verbetering van communicatie en samenwerking kan
leiden tot 20-25% productiviteitsverbetering

44. ?

45. Integratie – ERP Centric

46. BizTalk Server

47. Windows
Azure

48. Active
Directory
SharePoint SQL
Server
Windows
Azure

49. BizTalk Server
Service Bus
Integration Service
Partners
Windows
Azure

52. Architectuur Klant specifiek Architectuur Framework
Customer Lifecycle
Cloud Cloud
Workshop
Cloud Analyse
Cloud
Business Case
Cloud
Projectenkalender
Oplossingen:
 Social
 CRM
 Bedrijf in
Verbinding
o BI
o Portals
o Webshops
o Mobiel
o Integratie
Resultaten
• Visie
• Oplossingsrichting
• ISTsituatie
• Doelstellingen
• Eisen en wensen
• SOLLsituatie
• IT Roadmap
• Business Case
• Detailoplossing
• ProjectenKalender
• Gevalideerde
oplossing
• Geïmplementeerde
oplossing
• Beheerde oplossing
• SolutionWorkshop
• Inspiratieover de
mogelijkhedenvan
nieuwe technologie
• Gerichtop
verbeteren van
bedrijfsprocessen
• Met
vertegenwoordigers
van de IT- en de
business organisatie
• Infrastructuur
Optimalisatie
Analyse van (delen
van) de ICT
omgeving
o Infrastructuur
o Processen
o Organisatie
• Gewenste ICT
omgeving
o Infrastructuur
o Processen
o Organisatie
• ICT volwassenheids-
model
• Financiëlebusiness
case
• In detail uitgewerkte
klantoplossing
• Prioriteiten,planning
en budget en
afgestemd op
eventuele andere
(ICT) projecten in uw
organisatie
• Proofof Concept
metfocus op
functionele en
technologische
aansluiting van de
oplossing.
• Validatievan de
eisen en wensen uw
organisatie
• Implementatieen
uitrol,van de
uitgewerkte
oplossing.
• Organisatorisch,
Technisch en/of
Functioneelbeheer
(opdelen) van de
uitgewerkte
oplossing
3Breinwave
Architectuur Workshop
Documentatie
mensen|processen|technologie
Fase BeheerImplementatie
Proof of
Concept
OplossingAdviesInventarisatieInspiratie
Flexibele Aanpak

54. http://www.breinwave.nl
http://www.linkedin.com/company/breinwave
@breinwave

56. We respect
your privacy
You know ‘where’ data
resides, ‘who’ can access it,
and ‘what’ we do with it
Compliance with World
Class Industry standards
verified by 3rd parties
Independently
Verified
Your Privacy
Matters
Leadership in
Transparency
Excellence in Cutting
edge security practices
Relentless on
Security
Cohesive Process Combining 4 Pillars

57. At Microsoft, our strategy is to consistently set a “high bar” around
privacy practices that support global standards for data handling and
transfer
No Advertising
No advertising products out of Customer Data
No scanning of email or documents to build analytics or mine data
Data Portability
Office 365 Customer Data belongs to the customer
Customers can export their data at any time
No Mingling
Choices to keep Office 365 Customer Data separate from consumer services

58. Where is Data Stored?
Clear Data Maps and Geographic boundary information provided
„Ship To‟ address determines Data Center Location
Who accesses and What is accessed?
Core Customer Data accessed only for troubleshooting and malware prevention purposes
Core Customer Data access limited to key personnel on an exception basis
How to get notified?
Microsoft notifies you of changes in data center locations
At Microsoft, our strategy is to consistently set a “high bar” around
privacy practices that support global standards for data handling and
transfer

59. ISO27001
ISO27001 is one of the best security benchmarks available across the world.
Office 365 first major business productivity public cloud service to implement rigorous ISO security controls on physical,
logical, process and management
EU Model Clauses
Office 365 is the first major business productivity public cloud service provider willing to sign EU Model Clauses with all
customers.
EU Model Clauses a set of stringent European Union wide data protection requirements
Data Processing Agreement
Address privacy, security and handling of Customer Data
Going above and beyond the EU Model Clauses to address additional requirements from individual EU member states
Enables customers to comply with their local regulations
We are the first and only major cloud based productivity to offer the
following:

60. US Health Insurance Portability and Accountability Act
HIPAA is a U.S. law that requires HIPAA covered entities to meet certain privacy and security standards with respect to
individually identifiable health information.
Microsoft is offering to sign the Business Associate Agreement (BAA) for any Microsoft Enterprise Agreement customer.
The BAA helps enables our customers to comply with HIPAA concerning protected health information.
EU Safe Harbor
EU generally prohibits personal data from crossing borders into other countries except under circumstances in which the
transfer has been legitimated by a recognized mechanism, such as the "Safe Harbor" certification.
Microsoft was first certified under the Safe Harbor program in 2001, and we recertify compliance with the Safe Harbor
Principles every twelve months.
Comply with additional industry leading standards

61. SECURITY
MANAGEMENT
NETWORK PERIMETER
INTERNAL NETWORK
HOST
APPLICATION
DATA
USER
FACILITY
Threat and vulnerability management, monitoring, and response
Edge routers, intrusion detection, vulnerability scanning
Dual-factor authentication, intrusion detection, vulnerability
scanning
Access control and monitoring, anti-malware, patch and
configuration management
Secure engineering (SDL), access control and monitoring, anti-
malware
Access control and monitoring, file/data integrity
Account management, training and awareness, screening
Physical controls, video surveillance, access control

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