The document summarizes an internship report on the training and development programs at Larsen & Toubro Infotech in Bangalore. It includes an introduction and sections on the company profile, objectives of the study, research methodology, data analysis, findings, suggestions and conclusions. The key findings are that training is important to the company, programs are generally effective but could better align individual learning to organizational goals through new technologies and hands-on training. Suggestions include improving awareness, education, infrastructure and coordination to enhance the impact of training programs.

1. Presentation of Internship Report
On
ROSHANJIT KAR BHOWMIK
MBA – IV SEMESTER, HR
1CR13MBA39
“Study of effectiveness and organizational alignment of the training and
development programs conducted by the Learning and Education Group at Larsen &
Toubro Infotech, Bangalore”

2. An Introduction-Scope of Presentation
 Company profile
 Learning Experience
 Objective
 SWOT analysis
 Title of Dissertation, Need for study
 Research Methodology
 Analysis
 Findings
 Suggestions
 Conclusion
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3. Company Profile
L&T Infotech, is a global IT services company based in Mumbai, India. L&T Infotech is ranked number 8 in
Indian IT companies in 2012-2013. The company has 39 registered offices in 22 countries.
The parent company is Larsen & Toubro Ltd. (L&T), a technology, engineering, manufacturing and
construction conglomerate, with global operations. Originally founded as L&T Information Technology Ltd
(Read as L&T-IT), a completely owned subsidiary of Larsen & Toubro Ltd (L&T).
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L&T Infotech provides end-to-end
solutions and services in the following
verticals:
 Hi-tech & Consumer Electronics
 Auto & Aerospace
 Consumer Packaged Goods &
Retail;
 Life Sciences
 Banking & Financial Services
 Insurance; Healthcare; Energy &
 Process
 Utilities, Engineering &
Construction
 Plant Equipment & Industrial
 Products; Travel & Logistics; Media
& Entertainment.
L&T Infotech also delivers business
solutions to its clients in the following
horizontals/service lines:
 Testing, Mobility,
 Infrastructure Management
Services,
 Business Intelligence/Data
Warehousing,
 SAP Oracle and Microsoft,
Enterprise
 Integration and Manufacturing
Execution Systems
Areas of Operation
• India: Mumbai (Powai), Navi Mumbai
(Airoli, Mahape), Pune (Shivaji Nagar,
Hinjewadi), Bangalore/Bengaluru
(Whitefield), Chennai
(Manapakkam), Mysore, Nagpur
• North America: USA & Canada
• Europe: United Kingdom, Germany,
Denmark, France, Sweden, Norway,
Finland
• Asia Pacific: Japan, Singapore, Korea
• Africa: South Africa
• Middle East: Kuwait, United Arab
Emirates, Saudi Arabia, Qatar, Oman
• Australia & New Zealand
• South America: Costa Rica

4. Learning Experience
This internship helped understand the operations of the training and development functions, role
of training and development in the context of strategic objectives of the organization and
exposure to the best practices.
The internship also helped in gaining a first-hand experience of working in the HR function in
industry. The opportunity to work in my area of specialization and the experience was of immense
help to my professional career
The internship served the purpose of providing critical business insights and helped to discover
skills and capabilities, to manage organization resources and work under deadlines as well as to
understand the corporate culture and application of the theoretical knowledge learned in real life
situations at the work place.
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5. Objectives of the study
 To Understand the importance of training to L&T Infotech
 To understand alignment of learning and development programs to organizational objectives.
 To understand alignment effectiveness of the learning and development programs
 To suggest changes to better the training process
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6. SWOT Analysis
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7. Title of the dissertation
“Study of effectiveness and organizational alignment of the training and development programs
conducted by the Learning and Education Group at Larsen & Toubro Infotech, Bangalore.”
Need for the study
This study will be beneficial to the organisation in understanding the strengths and weaknesses of
the training processes and the course of action required to put in place a process that can
efficiently and effectively cater to the training related needs of the individuals and the
organisation.
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8. Research Methodology
 Type of Research: Descriptive Research Methodology
 Sample Design: Stratified Random Sampling.
 Sample size: The sample size is limited to 100 samples.
 Data Collection:
 Primary through Structured questionnaire
 Secondary through sources like research books, different search engines and journals.
 Research Instrument: Questionnaire, Microsoft Excel.
 Analysis technique: Chi Square Test.
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9. Limitations
 The study was conducted within a limited geographical area; a larger sample size would have
made the study more inclusive.
 The study was also conducted within a limited time frame and with limited resources. More
time and resources would have made the data more comprehensive.
 The main limitation of the study is the slow response rate. It is a challenge to get all the
employees of the organization to answer the questionnaire on time.
 Another major limitation is the bias of the responses given.
 Limitations to reach out to stake holders at random due to lack of access
 Lack of interest and seriousness in answering the questionnaire.
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10. Data Analysis
Alignment of learning & development programs to organizational objectives across various
stakeholders
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Row Labels Strongly Agree Agree Neutral Disagree Highly Disagree Grand Total
Trainer 2 6 1 1 0 10
Trainee 15 39 12 8 1 75
Manager 4 12 2 0 0 18
Training Team 1 5 1 0 0 7
Grand Total 22 62 16 9 1 110
Row Labels Strongly Agree Agree Neutral Disagree Strongly Disagree Grand Total
Trainer 2.2 6.2 1.6 0.9 0.1 10
Trainee 16.5 46.5 12 6.75 0.75 75
Manager 3.96 11.16 2.88 1.62 0.18 18
Training Team 1.54 4.34 1.12 0.63 0.07 7
Grand Total 22 62 16 9 1 100

11. Data Analysis
Alignment of learning & development programs with efficiency across various stakeholders
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RowLabels HighlyEffective Effective Neutral Uneffective HighlyUneffective GrandTotal
Trainer 2 4 2 1 1 10
Trainee 28 45 2 0 0 75
Resouce Pool Managers 5 7 2 3 1 18
TrainingTeam 1 5 1 0 0 7
GrandTotal 36 61 7 4 2 110
RowLabels StronglyAgree Agree Neutral Disagree StronglyDisagree GrandTotal
Trainer 3.6 6.1 0.7 0.4 0.2 10
Trainee 27 45.75 5.25 3 1.5 75
Manager 6.48 10.98 1.26 0.72 0.36 18
TrainingTeam 2.52 4.27 0.49 0.28 0.14 7
GrandTotal 36 61 7 4 2 100

12. Summary of Findings
 It was determined that training is quite important to a organization like L&T Infotech.
 Identification of individual training needs by managers and alignment of individual learning
route to organizational objectives are processes in place
 A programmatic roll-out of the innovation initiatives will increase awareness and adoptions of
new technologies related to learning
 Most participants found the training programs to be effective in meeting their career goals
 Infusing methods in training delivery which involve higher level of participation by the trainees
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13. Suggestions
 Building awareness of the need of training and development programs among employees will
result in a more favorable perception about training programs
 The adaptation and use of new technology should be promoted for better results driven training
 Educating the employees about the benefits of such learning program will benefit the learners
as well as the training team
 The People Managers need to be educated about the benefits of continuous learning programs.
 The inclusion of more hands on sessions to back up the theory sessions will also be more
beneficial to the learners.
 Training Infrastructure such as Labs and computers are critical to the success of the training and
must be in perfect working condition. Better coordination between the various teams
coordinating this infrastructure must exist.
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14. Conclusions
From, the research, it could be concluded that training is a critical part of ITes organizations such
as L&T Infotech. These programs enable employees to be profitable by being productive and
generating revenue from the company.
The overall study, has shown that L&T Infotech as an organization is growing and training
continuously proves to be a large factor in this growth. The Learning and Education Group is
constantly involved in bettering the Technical Training process by setting benchmarks and
standards for perfection.
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Thank You!