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Type: Wholly owned subsidiary
Industry: Restaurants
Founded: Wichita, Kansas, U.S.A (1958)
Founder(s): Dan and Frank Carney , Employees: 140,000+
Headquarters: 7100 Corporate Drive Plano, TX 75024, U.S.
Number of locations: 15,000 worldwide (as of 2012)
Key people: David C. Novak, Chairman, Scott Bergren, President
Products: Italian-American cuisine pizza ¡ pasta ¡ desserts
Parent: Pepsi Co: (1977–1997), Yum! Brands (18997–present)

Pizza Hut is an American restaurant chain and international franchise that offers different styles of
pizza along with side dishes including salad, pasta, buffalo wings, breadsticks, and garlic bread.
Corporately known as Pizza Hut, Inc, it is a subsidiary of Yum! Brands, Inc. Pizza Hut, the first
International Chain Restaurant in Bangladesh, opened its flagship restaurant in 2003 at Gulshan in
Dhaka. From the day of its launching Pizza Hut remains the acknowledged leader of the Pizza
Industry, evident from the continuous crowds the restaurant successfully draws in. Pizza Hut has
over 15,000 outlets across 100 countries. Following its grand success in Dhaka, the Chittagong
outlet was opened in September 2005 and later on in Cox’sbazar as well.

1|Page
Transcom Foods Limited (TFL) started its journey in 2003 as a franchisee of Pizza Hut, the first
International Chain Restaurant in Bangladesh, and went on to sign the contract to become the
franchisee of Kentucky Fried Chicken (KFC) in the year 2006. Both Pizza Hut and KFC are
subsidiaries of the world’s largest restaurant company Yum! Restaurants International. In a span of
ten years, TFL has opened 5 Pizza Hut and 11 KFC outlets so far throughout the country.

Pizza Hut Franchise Information
ī‚ˇ Initial Franchise Fee: $25,000
ī‚ˇ Total Investment: $1.3M to $3M
ī‚ˇ Net worth requirement: $1M
ī‚ˇ Cash liquidity requirement: $360K
ī‚ˇ Pay an annual 6.5% royalty on your profit.

ī‚ˇ Must commit to building at least 3 restaurants over 3 years
ī‚ˇ Term of Franchise Agreement: 20 years

Sources:

2|Page
1)

http://en.wikipedia.org/wiki/Pizza_Hut

2)

http://www.pizzahut.com/

3)

http://www.pizzahutfranchise.com/

4)

http://www.startupbizhub.com/how-to-start-your-pizza-hut-franchising-

business.htm

5)

http://www.startingfranchise.in/2012/11/Opening-Pizza-Hut-Franchise-

India.html

Menu of Pizza Hut

3|Page
Item Name

Price(Taka)

Item Name

Price(Taka)

Pizza 2person

940

Mushroom

450

Pizza 4person

1750

Chicken Mushroom

500

Pizza 6person

2320

Shrimp Mushroom

500

Pasta 2person

1050

Garlic Bread

130

Pasta 4person

2080

Garlic Bread platter

280

Arabiatta

400

Spicy Garlic Mushroom

380

Chicken Arabitta

450

Garden salad

200

Hawaiian salad

220

Red n hot

1150/1500

Pasta mint salad

300

Latin spicy hot, chicken
Italia

1300/1650

Garden salad

200

Hawaiian salad

220

Salad bar

400

Cheese lover, veggie lover

250-1200

Onion rings

220

Creamy spinach mushroom

500

Shrimp cocktail

280

Spicy garlic mushroom

380

Potato shell with filler

300

Bolognaise with meatball

450

Spanish delight

1150/1500

Beef lover, BBQ chicken

300-1350

Garlic bread platter

280

Beef Arabiatta

450

Veggie supreme

300-1350

Chicken exotica, spicy beef

300-1350

Rustica

300-1350

Chicken classic

380-1700

Seafood symphony

380-1700

Latin Spicy hot

380-1700

More menus of Pizza Hut

4|Page
Beef Lover

BBQ Chicken

Veggie Lover

Veggie Supreme

Chicken Supreme

Beef Pepperoni

Salads

Pasta

Breads

Chicken Hawaiian
Seafood Symphony

5|Page
SWOT analysis of Pizza Hut
Strengths:
ī‚ˇ Innovative range of pizzas under one roof
ī‚ˇ Part of the largest restaurant chain in the world
ī‚ˇ Food attracts people of various ranges from young to old.
ī‚ˇ Over 18,000 franchises around the world
ī‚ˇ Pizza Hut sits on top of global full-service restaurant tree
ī‚ˇ Quick home delivery services.
ī‚ˇ Sound financial situation and international turnover.
ī‚ˇ Hygienic food and quick service.

ī‚ˇ Famous television advertising
ī‚ˇ They are ISO(International Standard Organization) Certified

Weaknesses:
ī‚ˇ High price for every menu.
ī‚ˇ Franchise management.
ī‚ˇ Loyal customers are feeling that the satisfaction of the pizzas is declining.
ī‚ˇ There are complex computer systems and internal conflicts from franchisees.
ī‚ˇ There is a lack of an organic pizzas, which will limit the target market.
ī‚ˇ They are providing less range of products comparatively with high prices. They are more
focused on Western taste instead of Eastern and Asian.
ī‚ˇ Obviously, Pizza Hut is not the low cost producer. They rely on their quality pizza and
good service to account for their higher prices
ī‚ˇ Rising competition undermines Pizza Hut as consumers go for greater convenience
ī‚ˇ Rising cheese costs threaten margins

6|Page
Opportunities:
ī‚ˇ New Pizzas with different crust sizes and flavours.
ī‚ˇ Pizza Hut expands Indian market menu and looks to old favourite to bolster sales.
ī‚ˇ Diversification of new products can increase their market shares.
ī‚ˇ Venture more into home delivery.
ī‚ˇ Pizza hut can come up with the new products considering taste of people as like
McDonalds
ī‚ˇ They can reduce their prices because of more resources.

Threats:
ī‚ˇ Threat from Dominos pizza, also from Mc Donald’s who have tried to introduce a new
meal that is a Pizza called: McPizza.
ī‚ˇ Other local restaurants can affect their market share by providing pizzas with lower price.
ī‚ˇ Bird flu.
ī‚ˇ Health conscious people.
ī‚ˇ Social factors can affect their image as a Western organization.

7|Page
Type: Subsidiary
Industry: Fast food restaurant
Founded: 1930 in North Corbin, Kentucky (original) 1952 at 3900 South State St, Salt Lake City, Utah
(franchise)
Founder(s): Harland Sanders

Headquarters:1441 Gardiner Lane, Louisville, Kentucky, United States (Operational
Headquarters) 1209 North Orange St, Wilmington, Delaware, United States
(Incorporation)
Number of locations: 18,000 (2012)
Key people: David C. Novak, Chairman and CEO of Yum! Brands
Roger Eaton, Chairman and CEO of KFC
Products: Fried chicken, chicken burgers (chicken sandwiches US), wraps, French fries, soft
drinks, salads, desserts, breakfast
Revenue: US$15 billion (2011) Parent Yum! Brands

What made us great is still what makes us great. KFC Corporation, based in Louisville,
Kentucky, is one of the few brands in America that can boast a rich, decades-long history of
success and innovation. It all started with one cook who created a soon-to-be world famous recipe
more than 70 years ago, a list of secret herbs and spices scratched out on the back of the door to his
kitchen. That cook was Colonel Harland Sanders of course, and now KFC is the world's most
popular chicken restaurant chain, specializing in that same Original Recipe, along with Extra
Crispy chicken, home-style sides and buttermilk biscuits. There are more than 18,000 KFC outlets
in 120 countries and territories around the world.

8|Page
Transcom Foods Limited (TFL) started its journey in 2003 as a franchisee of Pizza Hut, the first
International Chain Restaurant in Bangladesh, and went on to sign the contract to become the
franchisee of Kentucky Fried Chicken (KFC) in the year 2006. Both Pizza Hut and KFC are
subsidiaries of the world’s largest restaurant company Yum! Restaurants International. In a span of
ten years, TFL has opened 5 Pizza Hut and 11 KFC outlets so far throughout the country.

KFC Franchise Information
ī‚ˇ Initial Franchise Fee: $45,000
ī‚ˇ Total Investment: $1.2M to $1.8M
ī‚ˇ Net Worth: $1.5M to $2.5M

ī‚ˇ Liquid asset: $750,000
ī‚ˇ Royalty Fee: 5%
ī‚ˇ Advertising Fee: (Local 2.5% of gross revenues & National Cooperative Advertising 4.5% of gross
revenues)

ī‚ˇ Renewal Fee: $6,750
ī‚ˇ Term of Agreement: 20 years

Sources:
1) http://en.wikipedia.org/wiki/KFC
2) http://www.kfc.com/about/
3) http://www.kfcfranchise.com/faqs-qsr-restaurant.php
4) http://www.thefranchisemall.com/franchises/details/10004-0-kfc.htm
5) http://www.franchisedirect.com/foodfranchises/kfc-franchise-07095/ufoc/

Menu of KFC
9|Page
Item Name

Price(Taka)

Item Name

Price(Taka)

Chicken Snacker

100

Potato Wedges

125

Chicken Snacker box

170

Chicken rice meal

190

Strips Snack

190

Spicy Thai Chicken rice

300

Snack Box (1pic chicken
& Fries)

170

Hot Zinger meal

375/395

Popcorn Chicken

160

Zinger meal

370/390

Boneless chicken strips

200/395

Curry crunch chicken

290/575/1145/1700

Hot wings

150/290

2pcs chicken fries meal

350

Bucket meal

2350

Krushers

140/170/180/190/200

Bucket Hot& crispy

830/1250

Desserts

80-150

Hot zinger

250

Veggie zinger

210

Mixed rice

85

Chicken zinger

240

Combo 1/2/3/4/5

250/300/600/1200/999

Burgers

240/250/210

Sides

30-125

Packaged water

80-90

tea

50

Coffee

60

More menus of KFC:
Krushers

Soft Drink

Game Box

Veg Finger

Coleslaw

Fries

Zing Kong

Snacker(chicken & veggie)

Chicken Bucket

Snack Box

Box master

Corn on the cob

Sundae

Chicken Thali
Soft Twirl

Brownie Sundae

SWOT analysis of KFC

Strengths:
10 | P a g e
ī‚ˇ Second best global brand in fast food industry in terms of value ($ 6 billion)
ī‚ˇ KFC customer base remained loyal to the KFC brand because of its unique taste.
ī‚ˇ World’s largest restaurant company in terms of system restaurants.
ī‚ˇ Chicken -- made with the same secret blend of 11 Ranksīƒ˜herbs and spices highest among

all chicken restaurant chains for its convenience.
ī‚ˇ Menu variety and strong trademarks recipes.

ī‚ˇ KFC has continued to dominate the dinner and take out segment of the Industry.
ī‚ˇ Existing in the local market for years, therefore, knowing people’s tastes and whims.
ī‚ˇ They are ISO (International Standard Organization) certified.

Weaknesses:
ī‚ˇ Losing market share as other Chicken chain increased sales at a faster rate.

ī‚ˇ Lack of knowledge about their customers.
ī‚ˇ Question of over franchising leads to loss of control and quality.
ī‚ˇ Lack of focus on R&D.
ī‚ˇ Unhealthy food menu
ī‚ˇ High employee turnover
ī‚ˇ Lack of strong marketing efforts
ī‚ˇ The company has entered so many markets in the past in the United States that its growth
rate was about only one percent an year.
ī‚ˇ The company is said to not to pay attention to its resource and development.

Opportunities:
ī‚ˇ Introducing new products to its only chicken range.

ī‚ˇ Introducing new services and technologies.
ī‚ˇ Increasing demand for healthier food.
11 | P a g e
ī‚ˇ With more investments the company can definitely make its position stronger in the food

industry
ī‚ˇ

Home meal delivery.

ī‚ˇ Employment opportunities for part time seeker especially for university goings.
ī‚ˇ

Focusing on more nutrition’s.

Threats:
ī‚ˇ Bird flu
ī‚ˇ Saturated fast food markets in the developed economies.
ī‚ˇ Trend towards healthy eating.
ī‚ˇ Local fast food restaurant chains.

ī‚ˇ Government regulations.
ī‚ˇ Change in tastes.
ī‚ˇ Currency fluctuations.
ī‚ˇ Lawsuits against KFC.

Type: Public
Traded as: SET: CPF
12 | P a g e
Industry: Food and Beverage
Founded: January 17, 1978
Headquarters: Bangkok, Thailand
Key People: Adirek Sriratak, ( President & CEO)
Products: Animal Feed, Animal Breeder, Meat and Food
Parent: Charoen Pokphand Group
Charoen Pokphand Foods Public Company Limited is Thailand's largest agribusiness firm. It is
a publicly traded subsidiary of the Charoen Pokphand Group. Charoen Pokphand Foods Public
Company Limited (CPF), a company of the CP Group, is the leading agro-industrial and food
conglomerate in Thailand. The greater part of the Company production bases is in Thailand with
some operating overseas. The Company’s core business lines are livestock and aquaculture. The
livestock operations include chicken broiler, chicken layer, duck and swine. For aquaculture
business, the two main marine animals are shrimp and fish.
C.P. Bangladesh Company Ltd. is a sister concern of C.P. Group Thailand. C.P. Bangladesh Co.,
Ltd. is incorporated in Bangladesh on 14th January 1999 doing business in the Agricultural
industry, Poultry sector. Though C.P. Bangladesh Co., Ltd is not in Bangladesh many years, but in
this shorter period it has established its own Feed mills, Breeder Farm, Hatcheries, G.P. farm, fish
feed mill all over the country. C.P. Bangladesh Co., Ltd has established with a vision “To be a
leader in Agro-business industry in Bangladesh” and each day it is getting closer to its vision. C.P.
Bangladesh Co., Ltd now produce Poultry feed (both layer and broiler), breeder feed, fish feed and
cattle feed, and also animal health medicine.

C.P. Bangladesh Co. Ltd. is a sister concern of C.P. Group Thailand. C.P. Bangladesh Co.
Ltd. is incorporated in Bangladesh on 14th January 1999 doing business in the Agricultural
industry, Poultry sector. Though C.P. Bangladesh Co. Ltd. is not in Bangladesh many years, but in
this shorter period it has established its own Feed mills, Breeder Farm, Hatcheries, G.P. farm, fish
feed mill all over the country. They direct invested in Bangladesh by giving the tax to government
13 | P a g e
(Ministry of commerce) without any licensing and franchising. They have established a production
factory house in “Hemayetpur” and supply the materials for the fried chicken in the different
branch in Dhaka and Chittagong.
C.P. Bangladesh Company Limited was established since 1998 under operation in Agro-Industrial
and Food Business by dedication of providing high quality of animal feed mill, farming operation
and also processing tasteful, nutritional and hygienic food products under branding of ‘‘FIVE
STAR CHICKEN’’ that deliver to all customers in Bangladesh. It Started on April 7, 2008 with a
mission- “Kitchen of Bangladesh. In Bangladesh they have started their fried chicken business
through licensing with an amount of TK 250,000. Currently they are operating their fried chicken
business across Bangladesh with their 201 branches among them 104 branches are in Dhaka.
The Charoen Pokphand Group is the largest business conglomerate in Thailand. Its largest
subsidiary is Charoen Pokphand Foods, which achieved 116.5 billion baht in revenue in 2005,
earning a profit of 6.747 billion baht. Apart from agribusiness, the family-owned conglomerate's
interests range from retailing, as the franchisee of Thailand's 7-Eleven stores, to
telecommunications, as the owner of True Corporation, a mobile telephone service provider,
Internet service provider, and cable television company. CP Subsidiaries also include PRC
registered Super Brand Mall Lotus center chain.
The company has grown into a global business, with more than 250 subsidiaries in 20 countries,
including China, where it is known as the Chia Tai Group.

CP fried chicken’s methodologies of the business in Bangladesh are as follows:
ī‚ˇ This is a Foreign Direct Investment (FDI).
ī‚ˇ Operating as a licensing company in Bangladesh.
ī‚ˇ Initial licensing Fee: TK 250,000

ī‚ˇ Renewal Fees: Not disclosed.
14 | P a g e
Sources:
1) http://www.cpfworldwide.com
2) http://en.wikipedia.org/wiki/Charoen_Pokphand_Foods
3) From Street corner retailers.

Menu of CP fried chicken

15 | P a g e
Item Name

Price (Tk)

Item Name

Price (Tk)

Jumbo set

790

Wing

60

Party set

460

Happy hot Dog

60

Breast

115

Massala chicken

55

Thigh

90

Spicy chicken

50

Leg

60

Chicken ball

25

Chicken sausage

25

Hot wings

25

SWOT analysis of CP fried chicken
Strengths:
ī‚ˇ Low price compare to KFC & Pizza Hut in Bangladesh.
16 | P a g e
ī‚ˇ More branches than KFC & Pizza Hut in Bangladesh.
ī‚ˇ More convenience than KFC & Pizza Hut in Bangladesh
ī‚ˇ Horizontal raw material sources in Bangladesh.

ī‚ˇ Sound financial situation and international turnover.
ī‚ˇ Food attracts people of various ranges from young to old.
ī‚ˇ Existing in the local market for years, therefore, knowing people’s tastes and whims.

Weakness:
ī‚ˇ Don’t have exclusive decorations compare to pizza Hut & KFC.
ī‚ˇ Loyal customers are feeling that the satisfaction of the pizzas is declining.
ī‚ˇ Lack of monitoring & controlling system.
ī‚ˇ Lack of focus on R&D.
ī‚ˇ Lack of strong marketing efforts.

ī‚ˇ Lack of knowledge about their customers.
ī‚ˇ Lack of menu varieties.

ī‚ˇ No sitting options like Pizza Hut & KFC.

Opportunities:
ī‚ˇ They can reduce their prices because of their horizontal sources of raw materials.

17 | P a g e
ī‚ˇ With more investments the company can definitely make its position stronger in the food
industry
ī‚ˇ Home meal delivery.
ī‚ˇ They can attract more people with their consisting lower prices.

Threats:
ī‚ˇ Bird flu.
ī‚ˇ Health conscious people.
ī‚ˇ Local fast food restaurant chains.

ī‚ˇ Government regulations.
ī‚ˇ They need have more product offerings compare to KFC & Pizza Hut
ī‚ˇ Their services should be improved.

Franchising

18 | P a g e
Franchising is the practice of using another firm's successful business model. The word 'franchise'
is of Anglo-French derivation - from franc - meaning free, and is used both as a noun and as a
(transitive) verb. For the franchisor, the franchise is an alternative to building 'chain stores' to
distribute goods that avoids the investments and liability of a chain. The franchisor's success
depends on the success of the franchisees. The franchisee is said to have a greater incentive than a
direct employee because he or she has a direct stake in the business.
Essentially, and in terms of distribution, the franchisor is a supplier who allows an operator, or a
franchisee, to use the supplier's trademark and distribute the supplier's goods. In return, the
operator pays the supplier a fee.
Thirty three countries, including the United States, and Australia, have laws that explicitly regulate
franchising, with the majority of all other countries having laws which have a direct or indirect
impact on franchising.

Foreign Direct Investment :( FDI)
According to the International Monetary Fund, foreign direct investment, commonly known as
FDI, "... refers to an investment made to acquire lasting or long-term interest in enterprises
operating outside of the economy of the investor." The investment is direct because the investor,
which could be a foreign person, company or group of entities, is seeking to control, manage, or
have significant influence over the foreign enterprise.

Licensing:
Licensing is the process of leasing a legally protected (that is, trademarked or copyrighted) entity –
a name, likeness, logo, trademark, graphic design, slogan, signature, character, or a combination of
several of these elements. The entity, known as the property or intellectual property, is then used in
conjunction with a product. Many major companies and the media consider licensing a significant
marketing tool.

Interpretations of our analysis
19 | P a g e
Yummy! Let’s go for Pizza Hut or KFC or CP. Yes, these words are becoming very common for
city people in Bangladesh. What more can somebody ask for! In the context of Bangladesh,
whenever we talk about party or to hang around with friends or families in many cases Pizza Hut
or KFC or CP gets priority among all other choices we have. Though their food items are little bit
more expensive than our traditional foods, but still we love it. This time we are not having any of
their food items, we are just going to have an analysis of these three companies.
For the purpose of our analysis, we had to gather information’s both from the primary and
secondary sources. Collecting information’s from the secondary sources were easy compare to
primary sources. While we went to collect raw data from the primary sources, we found the
managers of those restaurants very uncomfortable of sharing any information’s and that made our
journey very difficult. After being refused from them, we went to their corporate offices but still
got denied. Since we had to complete our analysis, somehow we did manage some of the
information’s about these companies and which we believe can be helpful for concluding our
analysis.
From the information’s we have found, both Pizza Hut & KFC were originated from U.S.A, and
currently Transcom Foods Limited (TFL) had brought both Pizza Hut & KFC into Bangladesh
though franchising and off-course with the help of world’s largest restaurant company named
“Yum! Restaurants International” It’s kind of revolution for the food industry in our country.
Transcom Foods Limited (TFL) started its journey in 2003 as a franchisee of Pizza Hut, the first
International Chain Restaurant in Bangladesh, and went on to sign the contract to become the
franchisee of Kentucky Fried Chicken (KFC) in the year 2006. . In a span of ten years, TFL has
opened 5 Pizza Hut and 11 KFC outlets so far throughout the country. Very surprisingly their
popularity is increasing in our country day by day even though their product offerings are
different. The way they are dominating the world’s restaurant industry through their product and
service offerings, similarly they are dominating in our country as well. Most of the time, they are
trying to reach the higher income people. Whereas CP (Charoen Pokphand) is another food
company which has targeted all classes of people in our country. Basically CP has originated from
Thailand and started it’s business in our country as an agro based industry. But later on, in the year
of 2008, they had expanded their business in food industry through licensing. In Bangladesh they
have started their fried chicken business through licensing with an amount of TK 250,000.
20 | P a g e
Currently they are operating their fried chicken business across Bangladesh with their 201
branches among them 104 branches are in Dhaka. Even though they are having more branches
compare to Pizza Hut & KFC, but their product offerings and service quality especially, their
locations and the environments are not that good like Pizza Hut & KFC. Their internal and external
decoration is also different and looks less exclusive than Pizza Hut & KFC. But CP’s food prices
are way cheaper than Pizza Hut & KFC. Moreover, CP’s initial investments and expenses are less
than Pizza Hut & KFC. From the above mentioned analysis, we can say that, both Pizza Hut &
KFC are fulfilling peoples demand by assuring their product & service qualities as well as
environments whereas, CP is not covering any of those issues rather they are more focusing on
cheaper product price.
Comparative analysis of these three companies:
Company

Licensing

Initial

Cost
Pizza Hut

Franchising

Cost

Investment

High

N/A

Very High

Location

Loyalty

Popularity

Very High

N/A

Very High

Service

Price
Moderate

Very

High

Very

High
KFC

Product

Moderate

Level
Excellent

High

Very

Very High

High

Customer

High

&

upper
Excellent

High

middle
High,
upper
middle

CP

N/A

Low

Moderate

Excellent

Moderate

Moderate

Moderate

Low

&

middle
Middle

&

low

Company

Product

Product

Product

Availability

Home

Inspection

Environment

delivery

Customer

quality

Variety

offerings

Pizza Hut
KFC

Excellent
Excellent

Various
Various

Active
Very

Very Few
Few

Yes
Yes

Frequent
Frequent

Excellent
Excellent

Satisfaction
Very Good
Very good

CP

Good

Limited

active
Stable

Available

N/A

Les

Moderate

Good

Frequent

21 | P a g e

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(161092573) pizza hut kfc_cp(1)

  • 1. Type: Wholly owned subsidiary Industry: Restaurants Founded: Wichita, Kansas, U.S.A (1958) Founder(s): Dan and Frank Carney , Employees: 140,000+ Headquarters: 7100 Corporate Drive Plano, TX 75024, U.S. Number of locations: 15,000 worldwide (as of 2012) Key people: David C. Novak, Chairman, Scott Bergren, President Products: Italian-American cuisine pizza ¡ pasta ¡ desserts Parent: Pepsi Co: (1977–1997), Yum! Brands (18997–present) Pizza Hut is an American restaurant chain and international franchise that offers different styles of pizza along with side dishes including salad, pasta, buffalo wings, breadsticks, and garlic bread. Corporately known as Pizza Hut, Inc, it is a subsidiary of Yum! Brands, Inc. Pizza Hut, the first International Chain Restaurant in Bangladesh, opened its flagship restaurant in 2003 at Gulshan in Dhaka. From the day of its launching Pizza Hut remains the acknowledged leader of the Pizza Industry, evident from the continuous crowds the restaurant successfully draws in. Pizza Hut has over 15,000 outlets across 100 countries. Following its grand success in Dhaka, the Chittagong outlet was opened in September 2005 and later on in Cox’sbazar as well. 1|Page
  • 2. Transcom Foods Limited (TFL) started its journey in 2003 as a franchisee of Pizza Hut, the first International Chain Restaurant in Bangladesh, and went on to sign the contract to become the franchisee of Kentucky Fried Chicken (KFC) in the year 2006. Both Pizza Hut and KFC are subsidiaries of the world’s largest restaurant company Yum! Restaurants International. In a span of ten years, TFL has opened 5 Pizza Hut and 11 KFC outlets so far throughout the country. Pizza Hut Franchise Information ī‚ˇ Initial Franchise Fee: $25,000 ī‚ˇ Total Investment: $1.3M to $3M ī‚ˇ Net worth requirement: $1M ī‚ˇ Cash liquidity requirement: $360K ī‚ˇ Pay an annual 6.5% royalty on your profit. ī‚ˇ Must commit to building at least 3 restaurants over 3 years ī‚ˇ Term of Franchise Agreement: 20 years Sources: 2|Page
  • 4. Item Name Price(Taka) Item Name Price(Taka) Pizza 2person 940 Mushroom 450 Pizza 4person 1750 Chicken Mushroom 500 Pizza 6person 2320 Shrimp Mushroom 500 Pasta 2person 1050 Garlic Bread 130 Pasta 4person 2080 Garlic Bread platter 280 Arabiatta 400 Spicy Garlic Mushroom 380 Chicken Arabitta 450 Garden salad 200 Hawaiian salad 220 Red n hot 1150/1500 Pasta mint salad 300 Latin spicy hot, chicken Italia 1300/1650 Garden salad 200 Hawaiian salad 220 Salad bar 400 Cheese lover, veggie lover 250-1200 Onion rings 220 Creamy spinach mushroom 500 Shrimp cocktail 280 Spicy garlic mushroom 380 Potato shell with filler 300 Bolognaise with meatball 450 Spanish delight 1150/1500 Beef lover, BBQ chicken 300-1350 Garlic bread platter 280 Beef Arabiatta 450 Veggie supreme 300-1350 Chicken exotica, spicy beef 300-1350 Rustica 300-1350 Chicken classic 380-1700 Seafood symphony 380-1700 Latin Spicy hot 380-1700 More menus of Pizza Hut 4|Page
  • 5. Beef Lover BBQ Chicken Veggie Lover Veggie Supreme Chicken Supreme Beef Pepperoni Salads Pasta Breads Chicken Hawaiian Seafood Symphony 5|Page
  • 6. SWOT analysis of Pizza Hut Strengths: ī‚ˇ Innovative range of pizzas under one roof ī‚ˇ Part of the largest restaurant chain in the world ī‚ˇ Food attracts people of various ranges from young to old. ī‚ˇ Over 18,000 franchises around the world ī‚ˇ Pizza Hut sits on top of global full-service restaurant tree ī‚ˇ Quick home delivery services. ī‚ˇ Sound financial situation and international turnover. ī‚ˇ Hygienic food and quick service. ī‚ˇ Famous television advertising ī‚ˇ They are ISO(International Standard Organization) Certified Weaknesses: ī‚ˇ High price for every menu. ī‚ˇ Franchise management. ī‚ˇ Loyal customers are feeling that the satisfaction of the pizzas is declining. ī‚ˇ There are complex computer systems and internal conflicts from franchisees. ī‚ˇ There is a lack of an organic pizzas, which will limit the target market. ī‚ˇ They are providing less range of products comparatively with high prices. They are more focused on Western taste instead of Eastern and Asian. ī‚ˇ Obviously, Pizza Hut is not the low cost producer. They rely on their quality pizza and good service to account for their higher prices ī‚ˇ Rising competition undermines Pizza Hut as consumers go for greater convenience ī‚ˇ Rising cheese costs threaten margins 6|Page
  • 7. Opportunities: ī‚ˇ New Pizzas with different crust sizes and flavours. ī‚ˇ Pizza Hut expands Indian market menu and looks to old favourite to bolster sales. ī‚ˇ Diversification of new products can increase their market shares. ī‚ˇ Venture more into home delivery. ī‚ˇ Pizza hut can come up with the new products considering taste of people as like McDonalds ī‚ˇ They can reduce their prices because of more resources. Threats: ī‚ˇ Threat from Dominos pizza, also from Mc Donald’s who have tried to introduce a new meal that is a Pizza called: McPizza. ī‚ˇ Other local restaurants can affect their market share by providing pizzas with lower price. ī‚ˇ Bird flu. ī‚ˇ Health conscious people. ī‚ˇ Social factors can affect their image as a Western organization. 7|Page
  • 8. Type: Subsidiary Industry: Fast food restaurant Founded: 1930 in North Corbin, Kentucky (original) 1952 at 3900 South State St, Salt Lake City, Utah (franchise) Founder(s): Harland Sanders Headquarters:1441 Gardiner Lane, Louisville, Kentucky, United States (Operational Headquarters) 1209 North Orange St, Wilmington, Delaware, United States (Incorporation) Number of locations: 18,000 (2012) Key people: David C. Novak, Chairman and CEO of Yum! Brands Roger Eaton, Chairman and CEO of KFC Products: Fried chicken, chicken burgers (chicken sandwiches US), wraps, French fries, soft drinks, salads, desserts, breakfast Revenue: US$15 billion (2011) Parent Yum! Brands What made us great is still what makes us great. KFC Corporation, based in Louisville, Kentucky, is one of the few brands in America that can boast a rich, decades-long history of success and innovation. It all started with one cook who created a soon-to-be world famous recipe more than 70 years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen. That cook was Colonel Harland Sanders of course, and now KFC is the world's most popular chicken restaurant chain, specializing in that same Original Recipe, along with Extra Crispy chicken, home-style sides and buttermilk biscuits. There are more than 18,000 KFC outlets in 120 countries and territories around the world. 8|Page
  • 9. Transcom Foods Limited (TFL) started its journey in 2003 as a franchisee of Pizza Hut, the first International Chain Restaurant in Bangladesh, and went on to sign the contract to become the franchisee of Kentucky Fried Chicken (KFC) in the year 2006. Both Pizza Hut and KFC are subsidiaries of the world’s largest restaurant company Yum! Restaurants International. In a span of ten years, TFL has opened 5 Pizza Hut and 11 KFC outlets so far throughout the country. KFC Franchise Information ī‚ˇ Initial Franchise Fee: $45,000 ī‚ˇ Total Investment: $1.2M to $1.8M ī‚ˇ Net Worth: $1.5M to $2.5M ī‚ˇ Liquid asset: $750,000 ī‚ˇ Royalty Fee: 5% ī‚ˇ Advertising Fee: (Local 2.5% of gross revenues & National Cooperative Advertising 4.5% of gross revenues) ī‚ˇ Renewal Fee: $6,750 ī‚ˇ Term of Agreement: 20 years Sources: 1) http://en.wikipedia.org/wiki/KFC 2) http://www.kfc.com/about/ 3) http://www.kfcfranchise.com/faqs-qsr-restaurant.php 4) http://www.thefranchisemall.com/franchises/details/10004-0-kfc.htm 5) http://www.franchisedirect.com/foodfranchises/kfc-franchise-07095/ufoc/ Menu of KFC 9|Page
  • 10. Item Name Price(Taka) Item Name Price(Taka) Chicken Snacker 100 Potato Wedges 125 Chicken Snacker box 170 Chicken rice meal 190 Strips Snack 190 Spicy Thai Chicken rice 300 Snack Box (1pic chicken & Fries) 170 Hot Zinger meal 375/395 Popcorn Chicken 160 Zinger meal 370/390 Boneless chicken strips 200/395 Curry crunch chicken 290/575/1145/1700 Hot wings 150/290 2pcs chicken fries meal 350 Bucket meal 2350 Krushers 140/170/180/190/200 Bucket Hot& crispy 830/1250 Desserts 80-150 Hot zinger 250 Veggie zinger 210 Mixed rice 85 Chicken zinger 240 Combo 1/2/3/4/5 250/300/600/1200/999 Burgers 240/250/210 Sides 30-125 Packaged water 80-90 tea 50 Coffee 60 More menus of KFC: Krushers Soft Drink Game Box Veg Finger Coleslaw Fries Zing Kong Snacker(chicken & veggie) Chicken Bucket Snack Box Box master Corn on the cob Sundae Chicken Thali Soft Twirl Brownie Sundae SWOT analysis of KFC Strengths: 10 | P a g e
  • 11. ī‚ˇ Second best global brand in fast food industry in terms of value ($ 6 billion) ī‚ˇ KFC customer base remained loyal to the KFC brand because of its unique taste. ī‚ˇ World’s largest restaurant company in terms of system restaurants. ī‚ˇ Chicken -- made with the same secret blend of 11 Ranksīƒ˜herbs and spices highest among all chicken restaurant chains for its convenience. ī‚ˇ Menu variety and strong trademarks recipes. ī‚ˇ KFC has continued to dominate the dinner and take out segment of the Industry. ī‚ˇ Existing in the local market for years, therefore, knowing people’s tastes and whims. ī‚ˇ They are ISO (International Standard Organization) certified. Weaknesses: ī‚ˇ Losing market share as other Chicken chain increased sales at a faster rate. ī‚ˇ Lack of knowledge about their customers. ī‚ˇ Question of over franchising leads to loss of control and quality. ī‚ˇ Lack of focus on R&D. ī‚ˇ Unhealthy food menu ī‚ˇ High employee turnover ī‚ˇ Lack of strong marketing efforts ī‚ˇ The company has entered so many markets in the past in the United States that its growth rate was about only one percent an year. ī‚ˇ The company is said to not to pay attention to its resource and development. Opportunities: ī‚ˇ Introducing new products to its only chicken range. ī‚ˇ Introducing new services and technologies. ī‚ˇ Increasing demand for healthier food. 11 | P a g e
  • 12. ī‚ˇ With more investments the company can definitely make its position stronger in the food industry ī‚ˇ Home meal delivery. ī‚ˇ Employment opportunities for part time seeker especially for university goings. ī‚ˇ Focusing on more nutrition’s. Threats: ī‚ˇ Bird flu ī‚ˇ Saturated fast food markets in the developed economies. ī‚ˇ Trend towards healthy eating. ī‚ˇ Local fast food restaurant chains. ī‚ˇ Government regulations. ī‚ˇ Change in tastes. ī‚ˇ Currency fluctuations. ī‚ˇ Lawsuits against KFC. Type: Public Traded as: SET: CPF 12 | P a g e
  • 13. Industry: Food and Beverage Founded: January 17, 1978 Headquarters: Bangkok, Thailand Key People: Adirek Sriratak, ( President & CEO) Products: Animal Feed, Animal Breeder, Meat and Food Parent: Charoen Pokphand Group Charoen Pokphand Foods Public Company Limited is Thailand's largest agribusiness firm. It is a publicly traded subsidiary of the Charoen Pokphand Group. Charoen Pokphand Foods Public Company Limited (CPF), a company of the CP Group, is the leading agro-industrial and food conglomerate in Thailand. The greater part of the Company production bases is in Thailand with some operating overseas. The Company’s core business lines are livestock and aquaculture. The livestock operations include chicken broiler, chicken layer, duck and swine. For aquaculture business, the two main marine animals are shrimp and fish. C.P. Bangladesh Company Ltd. is a sister concern of C.P. Group Thailand. C.P. Bangladesh Co., Ltd. is incorporated in Bangladesh on 14th January 1999 doing business in the Agricultural industry, Poultry sector. Though C.P. Bangladesh Co., Ltd is not in Bangladesh many years, but in this shorter period it has established its own Feed mills, Breeder Farm, Hatcheries, G.P. farm, fish feed mill all over the country. C.P. Bangladesh Co., Ltd has established with a vision “To be a leader in Agro-business industry in Bangladesh” and each day it is getting closer to its vision. C.P. Bangladesh Co., Ltd now produce Poultry feed (both layer and broiler), breeder feed, fish feed and cattle feed, and also animal health medicine. C.P. Bangladesh Co. Ltd. is a sister concern of C.P. Group Thailand. C.P. Bangladesh Co. Ltd. is incorporated in Bangladesh on 14th January 1999 doing business in the Agricultural industry, Poultry sector. Though C.P. Bangladesh Co. Ltd. is not in Bangladesh many years, but in this shorter period it has established its own Feed mills, Breeder Farm, Hatcheries, G.P. farm, fish feed mill all over the country. They direct invested in Bangladesh by giving the tax to government 13 | P a g e
  • 14. (Ministry of commerce) without any licensing and franchising. They have established a production factory house in “Hemayetpur” and supply the materials for the fried chicken in the different branch in Dhaka and Chittagong. C.P. Bangladesh Company Limited was established since 1998 under operation in Agro-Industrial and Food Business by dedication of providing high quality of animal feed mill, farming operation and also processing tasteful, nutritional and hygienic food products under branding of ‘‘FIVE STAR CHICKEN’’ that deliver to all customers in Bangladesh. It Started on April 7, 2008 with a mission- “Kitchen of Bangladesh. In Bangladesh they have started their fried chicken business through licensing with an amount of TK 250,000. Currently they are operating their fried chicken business across Bangladesh with their 201 branches among them 104 branches are in Dhaka. The Charoen Pokphand Group is the largest business conglomerate in Thailand. Its largest subsidiary is Charoen Pokphand Foods, which achieved 116.5 billion baht in revenue in 2005, earning a profit of 6.747 billion baht. Apart from agribusiness, the family-owned conglomerate's interests range from retailing, as the franchisee of Thailand's 7-Eleven stores, to telecommunications, as the owner of True Corporation, a mobile telephone service provider, Internet service provider, and cable television company. CP Subsidiaries also include PRC registered Super Brand Mall Lotus center chain. The company has grown into a global business, with more than 250 subsidiaries in 20 countries, including China, where it is known as the Chia Tai Group. CP fried chicken’s methodologies of the business in Bangladesh are as follows: ī‚ˇ This is a Foreign Direct Investment (FDI). ī‚ˇ Operating as a licensing company in Bangladesh. ī‚ˇ Initial licensing Fee: TK 250,000 ī‚ˇ Renewal Fees: Not disclosed. 14 | P a g e
  • 15. Sources: 1) http://www.cpfworldwide.com 2) http://en.wikipedia.org/wiki/Charoen_Pokphand_Foods 3) From Street corner retailers. Menu of CP fried chicken 15 | P a g e
  • 16. Item Name Price (Tk) Item Name Price (Tk) Jumbo set 790 Wing 60 Party set 460 Happy hot Dog 60 Breast 115 Massala chicken 55 Thigh 90 Spicy chicken 50 Leg 60 Chicken ball 25 Chicken sausage 25 Hot wings 25 SWOT analysis of CP fried chicken Strengths: ī‚ˇ Low price compare to KFC & Pizza Hut in Bangladesh. 16 | P a g e
  • 17. ī‚ˇ More branches than KFC & Pizza Hut in Bangladesh. ī‚ˇ More convenience than KFC & Pizza Hut in Bangladesh ī‚ˇ Horizontal raw material sources in Bangladesh. ī‚ˇ Sound financial situation and international turnover. ī‚ˇ Food attracts people of various ranges from young to old. ī‚ˇ Existing in the local market for years, therefore, knowing people’s tastes and whims. Weakness: ī‚ˇ Don’t have exclusive decorations compare to pizza Hut & KFC. ī‚ˇ Loyal customers are feeling that the satisfaction of the pizzas is declining. ī‚ˇ Lack of monitoring & controlling system. ī‚ˇ Lack of focus on R&D. ī‚ˇ Lack of strong marketing efforts. ī‚ˇ Lack of knowledge about their customers. ī‚ˇ Lack of menu varieties. ī‚ˇ No sitting options like Pizza Hut & KFC. Opportunities: ī‚ˇ They can reduce their prices because of their horizontal sources of raw materials. 17 | P a g e
  • 18. ī‚ˇ With more investments the company can definitely make its position stronger in the food industry ī‚ˇ Home meal delivery. ī‚ˇ They can attract more people with their consisting lower prices. Threats: ī‚ˇ Bird flu. ī‚ˇ Health conscious people. ī‚ˇ Local fast food restaurant chains. ī‚ˇ Government regulations. ī‚ˇ They need have more product offerings compare to KFC & Pizza Hut ī‚ˇ Their services should be improved. Franchising 18 | P a g e
  • 19. Franchising is the practice of using another firm's successful business model. The word 'franchise' is of Anglo-French derivation - from franc - meaning free, and is used both as a noun and as a (transitive) verb. For the franchisor, the franchise is an alternative to building 'chain stores' to distribute goods that avoids the investments and liability of a chain. The franchisor's success depends on the success of the franchisees. The franchisee is said to have a greater incentive than a direct employee because he or she has a direct stake in the business. Essentially, and in terms of distribution, the franchisor is a supplier who allows an operator, or a franchisee, to use the supplier's trademark and distribute the supplier's goods. In return, the operator pays the supplier a fee. Thirty three countries, including the United States, and Australia, have laws that explicitly regulate franchising, with the majority of all other countries having laws which have a direct or indirect impact on franchising. Foreign Direct Investment :( FDI) According to the International Monetary Fund, foreign direct investment, commonly known as FDI, "... refers to an investment made to acquire lasting or long-term interest in enterprises operating outside of the economy of the investor." The investment is direct because the investor, which could be a foreign person, company or group of entities, is seeking to control, manage, or have significant influence over the foreign enterprise. Licensing: Licensing is the process of leasing a legally protected (that is, trademarked or copyrighted) entity – a name, likeness, logo, trademark, graphic design, slogan, signature, character, or a combination of several of these elements. The entity, known as the property or intellectual property, is then used in conjunction with a product. Many major companies and the media consider licensing a significant marketing tool. Interpretations of our analysis 19 | P a g e
  • 20. Yummy! Let’s go for Pizza Hut or KFC or CP. Yes, these words are becoming very common for city people in Bangladesh. What more can somebody ask for! In the context of Bangladesh, whenever we talk about party or to hang around with friends or families in many cases Pizza Hut or KFC or CP gets priority among all other choices we have. Though their food items are little bit more expensive than our traditional foods, but still we love it. This time we are not having any of their food items, we are just going to have an analysis of these three companies. For the purpose of our analysis, we had to gather information’s both from the primary and secondary sources. Collecting information’s from the secondary sources were easy compare to primary sources. While we went to collect raw data from the primary sources, we found the managers of those restaurants very uncomfortable of sharing any information’s and that made our journey very difficult. After being refused from them, we went to their corporate offices but still got denied. Since we had to complete our analysis, somehow we did manage some of the information’s about these companies and which we believe can be helpful for concluding our analysis. From the information’s we have found, both Pizza Hut & KFC were originated from U.S.A, and currently Transcom Foods Limited (TFL) had brought both Pizza Hut & KFC into Bangladesh though franchising and off-course with the help of world’s largest restaurant company named “Yum! Restaurants International” It’s kind of revolution for the food industry in our country. Transcom Foods Limited (TFL) started its journey in 2003 as a franchisee of Pizza Hut, the first International Chain Restaurant in Bangladesh, and went on to sign the contract to become the franchisee of Kentucky Fried Chicken (KFC) in the year 2006. . In a span of ten years, TFL has opened 5 Pizza Hut and 11 KFC outlets so far throughout the country. Very surprisingly their popularity is increasing in our country day by day even though their product offerings are different. The way they are dominating the world’s restaurant industry through their product and service offerings, similarly they are dominating in our country as well. Most of the time, they are trying to reach the higher income people. Whereas CP (Charoen Pokphand) is another food company which has targeted all classes of people in our country. Basically CP has originated from Thailand and started it’s business in our country as an agro based industry. But later on, in the year of 2008, they had expanded their business in food industry through licensing. In Bangladesh they have started their fried chicken business through licensing with an amount of TK 250,000. 20 | P a g e
  • 21. Currently they are operating their fried chicken business across Bangladesh with their 201 branches among them 104 branches are in Dhaka. Even though they are having more branches compare to Pizza Hut & KFC, but their product offerings and service quality especially, their locations and the environments are not that good like Pizza Hut & KFC. Their internal and external decoration is also different and looks less exclusive than Pizza Hut & KFC. But CP’s food prices are way cheaper than Pizza Hut & KFC. Moreover, CP’s initial investments and expenses are less than Pizza Hut & KFC. From the above mentioned analysis, we can say that, both Pizza Hut & KFC are fulfilling peoples demand by assuring their product & service qualities as well as environments whereas, CP is not covering any of those issues rather they are more focusing on cheaper product price. Comparative analysis of these three companies: Company Licensing Initial Cost Pizza Hut Franchising Cost Investment High N/A Very High Location Loyalty Popularity Very High N/A Very High Service Price Moderate Very High Very High KFC Product Moderate Level Excellent High Very Very High High Customer High & upper Excellent High middle High, upper middle CP N/A Low Moderate Excellent Moderate Moderate Moderate Low & middle Middle & low Company Product Product Product Availability Home Inspection Environment delivery Customer quality Variety offerings Pizza Hut KFC Excellent Excellent Various Various Active Very Very Few Few Yes Yes Frequent Frequent Excellent Excellent Satisfaction Very Good Very good CP Good Limited active Stable Available N/A Les Moderate Good Frequent 21 | P a g e