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BBC Learning English
Talking Business

Telephone: Appointments

Useful Phrases
Can I speak to Brian Hibberd, please?
I’m afraid he’s in a meeting
I’d like to arrange an appointment
I’ll just look in the diary
When’s convenient for you?
Would next Wednesday be OK?
He’s free in the afternoon after about three
I could make it after four
So shall we say 4.15 next Wednesday?


Transcript
Michelle:      Mr Hibberd’s office!
Peter:         Hello, can I speak to Brian Hibberd, please?
Michelle:      I’m afraid he’s in a meeting until lunchtime. Can I take a message?
Peter:         Well, I’d like to arrange an appointment to see him, please.      It’s Peter
               Jefferson here.
Michelle:      Could you hold on for a minute, Mr Jefferson. I’ll just look in the diary.
               So when’s convenient for you?
Peter:         Some time next week if possible. I gather he’s away the following week.
Michelle:      Yes, that’s right, he’s on holiday for a fortnight.
Peter:         Well, I need to see him before he goes away. So would next Wednesday be
               okay?
Michelle:      Wednesday …let me see … he’s out of the office all morning.       But he’s
               free in the afternoon, after about three.
Peter:         Three o’clock is difficult. But I could make it after four.
                                                                     © BBC Learning English
                                                                                Page 1 of 2
                                   bbclearningenglish.com
Michelle:          So shall we say 4.15 next Wednesday, in Mr Hibberd’s office?
Peter:             Yes, that sounds fine. Thanks very much.
Michelle:          Okay, then. Bye.




Talking Business                                                     © BBC Learning English
                                                                                Page 2 of 2
                                      bbclearningenglish.com

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1.4 appointments

  • 1. BBC Learning English Talking Business Telephone: Appointments Useful Phrases Can I speak to Brian Hibberd, please? I’m afraid he’s in a meeting I’d like to arrange an appointment I’ll just look in the diary When’s convenient for you? Would next Wednesday be OK? He’s free in the afternoon after about three I could make it after four So shall we say 4.15 next Wednesday? Transcript Michelle: Mr Hibberd’s office! Peter: Hello, can I speak to Brian Hibberd, please? Michelle: I’m afraid he’s in a meeting until lunchtime. Can I take a message? Peter: Well, I’d like to arrange an appointment to see him, please. It’s Peter Jefferson here. Michelle: Could you hold on for a minute, Mr Jefferson. I’ll just look in the diary. So when’s convenient for you? Peter: Some time next week if possible. I gather he’s away the following week. Michelle: Yes, that’s right, he’s on holiday for a fortnight. Peter: Well, I need to see him before he goes away. So would next Wednesday be okay? Michelle: Wednesday …let me see … he’s out of the office all morning. But he’s free in the afternoon, after about three. Peter: Three o’clock is difficult. But I could make it after four. © BBC Learning English Page 1 of 2 bbclearningenglish.com
  • 2. Michelle: So shall we say 4.15 next Wednesday, in Mr Hibberd’s office? Peter: Yes, that sounds fine. Thanks very much. Michelle: Okay, then. Bye. Talking Business © BBC Learning English Page 2 of 2 bbclearningenglish.com