This document discusses maximizing the knowledge base by taking an open and collaborative approach. It proposes sharing publication, package, license, and subscription data openly to improve accuracy, reduce duplicated efforts across systems, and make information available to all. Taking this approach through open data standards, collaborative communities, and enriched shared information can help address issues around data quality and availability, interoperability between systems, and the large amount of duplicated effort currently required to maintain knowledge bases. The document advocates working together internationally and across organizations through collaborative communities and knowledge sharing to maximize the potential of knowledge bases.
What will be the relevance and benefit of a NSDI in 2027?PSMA Australia
By 2027, the NSDI will not focus on building better infrastructure but instead collaborating to deliver an ecosystem of interconnected cross-disciplinary data and services that enables value creation for consumers. This ecosystem will seamlessly integrate data across domains in real-time through collaborative platforms. National mapping agencies will need to shift their focus from data collection to facilitating this ecosystem through policies and standards that allow for cross-domain integration and value creation.
Kas jāņem vērā, uzsākot uzņēmējdarbību un domājot par eksportu ārpus LatvijasEkonomikas ministrija
Kas jāņem vērā, uzsākot uzņēmējdarbību un domājot par eksportu ārpus Latvijas
Andris Pārups, LIAA Eksporta veicināšana nodaļas vadītājs
2014.gada 8.maijs
GOKb: The Global Open Knowledgebase (ICEDIS 2013)GOKb Project
GOKb is a freely available community-managed data repository that will contain key publication information about electronic resources such as publishers, content providers, and libraries. It aims to represent electronic resource data throughout the supply chain. The repository is funded by grants and enters Phase II in 2014, allowing for expanded functionality and new partners to contribute and access standardized data.
Global Open Knowledgebaes: Harnassing Emerging Technologies to Support Electr...GOKb Project
Global Open Knowledgebase (GOKb) is a freely available community-managed data repository that contains key publication information about electronic resources as represented within the supply chain from publishers to suppliers to libraries. GOKb partners with Jisc to load entitlements and usage data and provide alerts. The future of GOKb includes expanding coverage of e-books, using linked data, building connections to related tools and data like preservation and usage information, and growing the GOKb community.
"POR LA CUAL SE TOMAN MEDIDAS ESPECIALES EN MATERIA DE AGUA POTABLE, SE PROHIBE LAS QUEMAS, FOGATAS Y DEMAS SITUACIONES QUE SE RELACIONAN CON EL FUEGO"
What will be the relevance and benefit of a NSDI in 2027?PSMA Australia
By 2027, the NSDI will not focus on building better infrastructure but instead collaborating to deliver an ecosystem of interconnected cross-disciplinary data and services that enables value creation for consumers. This ecosystem will seamlessly integrate data across domains in real-time through collaborative platforms. National mapping agencies will need to shift their focus from data collection to facilitating this ecosystem through policies and standards that allow for cross-domain integration and value creation.
Kas jāņem vērā, uzsākot uzņēmējdarbību un domājot par eksportu ārpus LatvijasEkonomikas ministrija
Kas jāņem vērā, uzsākot uzņēmējdarbību un domājot par eksportu ārpus Latvijas
Andris Pārups, LIAA Eksporta veicināšana nodaļas vadītājs
2014.gada 8.maijs
GOKb: The Global Open Knowledgebase (ICEDIS 2013)GOKb Project
GOKb is a freely available community-managed data repository that will contain key publication information about electronic resources such as publishers, content providers, and libraries. It aims to represent electronic resource data throughout the supply chain. The repository is funded by grants and enters Phase II in 2014, allowing for expanded functionality and new partners to contribute and access standardized data.
Global Open Knowledgebaes: Harnassing Emerging Technologies to Support Electr...GOKb Project
Global Open Knowledgebase (GOKb) is a freely available community-managed data repository that contains key publication information about electronic resources as represented within the supply chain from publishers to suppliers to libraries. GOKb partners with Jisc to load entitlements and usage data and provide alerts. The future of GOKb includes expanding coverage of e-books, using linked data, building connections to related tools and data like preservation and usage information, and growing the GOKb community.
"POR LA CUAL SE TOMAN MEDIDAS ESPECIALES EN MATERIA DE AGUA POTABLE, SE PROHIBE LAS QUEMAS, FOGATAS Y DEMAS SITUACIONES QUE SE RELACIONAN CON EL FUEGO"
Soutron Global & Guy St Clair - Transforming Libraries - May 21, 15Tony Saadat
The document summarizes a presentation on transforming libraries through cloud-based knowledge services solutions. It discusses identifying knowledge gaps and stakeholders within an organization to conduct a knowledge audit. It promotes the role of specialized librarians in leading knowledge sharing initiatives and highlights the need for a customized tool to facilitate knowledge development, sharing and utilization. The presentation evaluates current knowledge practices and proposes using value network analysis to map relationships and implement changes to knowledge services.
Presentation given by Mitch Rose, Financial Services
Digital Marketing Consultant at NetFinance 2014
To see more presentations like this one, join us at NetFinance Interactive on December 2-4 in San Diego:
http://wbresear.ch/ht
RDB Concepts is an IT services provider that aims to help organizations improve their IT service levels by delivering expertise to manage systems effectively and reduce costs. They offer infrastructure monitoring and management services via their Custodian*24 portal for 24/7 monitoring. They also provide consultancy and support services such as environment health checks, upgrade assistance, performance tuning, and training. Their goal is to achieve high system performance and availability while lowering management costs through specialized expertise and best practices.
Reflecting on both successes and failures, and her experience as a beta-test site leader and advisory board, consortia products review and license review and standards-committee member, Linda will offer strategies for being heard and solving problems. Which committees save you time? Are trouble-tickets the path to knowledge-base improvements? Is the Customer Services Representative visit an inside track to the Product Development Team? Is beta-testing worth the time commitment? Are conferences more than presentations and tchotchkes? Using examples from a variety of publishers, vendors, products, conferences and committees, Linda will offer a multi-pronged attack utilizing cross-departmental efforts to tackle knowledge-base errors, interface shortcomings, authentication failures, and feature loss. Universal accessibility and mobile availability will be explored as case studies in using license negotiation, consortia, trials and testing to pressure vendors to create products for our users.
A graduate from the University of California, Berkeley, MLIS program in 1984, Linda Wobbe has worked in diverse public and academic libraries along the West Coast, and currently serves as the Head of Collection Management at Saint Albert Hall Library, Saint Mary’s College of California. As Head of Collection Management, Linda coordinates Collection Development, and manages Acquisitions, Electronic Resources, Periodicals and Processing functions. Linda is active in SCELC, the Statewide California Electronic Library Consortium, serving on the Product Review and License Review Committees; and NCCPL, the Northern California Consortium of Psychology Libraries. She is on the Steering Committee for NISO's SERU alternative to electronic resource licensing, and is a member of EBSCO's Advisory Board.
BUILD COLLABORATIVE SUCCESS WITH VENDORS AND PUBLISHERSLinda F Wobbe
The document discusses how libraries can collaborate with vendors to improve access to resources. It provides examples of problems libraries may encounter with electronic resources and potential solutions that involve working with vendors. These include submitting trouble tickets, refusing to purchase new content that requires unsupported plugins, and providing feedback on usability issues and standards. The document emphasizes that libraries should partner with their vendor representatives and take a collaborative approach to solve problems and shape future products by participating in beta testing, standards committees, and giving honest feedback that can help all parties.
Rethinking learning for a volatile and uncertain futurelearnd
In the webinar we will explored the impact of V.U.C.A. trends on the:
- core function of L&D
- capabilities your L&D team needs
- technologies your L&D team are using
The British Library created a linked open data version of the British National Bibliography containing 2.5 million records and 80 million RDF triples. This involved converting the MARC21 catalog records to RDF and linking the data to external vocabularies. The project aimed to advance the use of linked data in libraries and provide a foundational dataset others could build upon. Key lessons learned included the challenges of converting legacy data and ensuring sustainability, as well as the benefits of gaining expertise from the linked data community and releasing imperfect data for feedback.
Jeremy Pearce is Senior Manager of Learning Innovation & Technology at Royal Bank of Canada and he will talk about how he has made learning and development central to the changing face of a complex and dynamic organisation of more than 90,000 people. Here he offers practical insights that demonstrate his success and practical advice on how you can deliver similar value.
Michael Cairns is a publishing and media executive who established Information Media Partners in 2006 to provide strategy consulting services. He has over 25 years of experience in business strategy, operations, and technology implementation. In this presentation, Cairns discusses findings from studies on ebook metadata practices and use of metadata. The studies found that bad metadata practices are embedded, definitions are inconsistent, and metadata quality is subpar. Cairns advocates improving workflows, engagement with supply chain partners, and preparing for more frequent metadata updates to help address these issues.
Soutron Global - March Webinar with Guy St. ClairTony Saadat
The document summarizes a presentation on transforming libraries. It discusses moving from traditional specialist librarian roles to strategic knowledge professionals who are involved in company strategy planning. It promotes developing a master plan for knowledge services that integrates information management, knowledge management, and strategic learning. The presentation encourages knowledge workers to view their role as managing knowledge development, sharing, and utilization processes to advance their organization's goals.
Chunking and Reusing Content: AAUP Conference 2012Michael Cairns
Presentation at AAUP 2012 discussing opportunities for publishers to market and sell their content in small chunks: Chapters, images, cases, etc. What are the motivations and what are the hurdles.
This document outlines plans to improve access to research knowledge from the global south. It discusses establishing partnerships with organizations in developing countries to co-produce knowledge products and services. The goals are to increase the capacity of these organizations to produce and share high-quality research, and to measurably increase access to locally relevant research knowledge. Key approaches include building on established formats to create topical publications, profiling new research, and facilitating knowledge sharing through online communities and stakeholder groups.
This document summarizes a company that uses biometric tools to understand consumer behavior through measures like eye tracking, facial expressions, and sweat detection. The company aims to bridge the gap between traditional market research data and reality by validating research findings with biometric data. It plans to offer biometric expertise through online workshops and syndicated industry studies to help small and medium businesses, as well as through high-profile consultancy work with Fortune 500 companies.
Time for Learning & Knowledge Management to Merge?LearningCafe
The document summarizes a panel discussion on merging learning and knowledge management functions. It notes that while learning and KM roles have traditionally been separate, they are increasingly overlapping as both fields adopt practices like content curation and microlearning. The panel discusses how fully integrating learning and KM could help organizations by improving responsiveness, reducing costs and inefficiencies, and creating a better employee experience. However, barriers like separate reporting lines and legacy technologies have prevented greater convergence. The panel argues it is time for organizations to better combine the relative strengths of learning and KM.
Sure, you have a partner portal. Your channel partners have an online resource they can visit 24/7 to consume content. Partner portal — check! Not so fast. Simply maintaining an online portal for partners isn't enough. Much like the way healthy food is needed to fuel an active body, the content you serve your partners must be hearty, relevant, and timely so it will help you and your partners achieve your goals.
In this 30-minute webinar co-presented with MarketBridge, you'll learn how to use data to fuel your partner portal with the perfect blend of awareness, consideration, and decision-stage content that will both satisfy your partners and keep them coming back for more.
What Publishers Need to Know About Web Scale DiscoveryRinggold Inc
This document summarizes a presentation on web scale discovery and the importance of metadata. It discusses how web scale discovery has evolved from previous discovery tools to provide a single search across local and subscription collections through a pre-harvested central index. It emphasizes that metadata has become the true ruler of the realm, as descriptions of content are used to generate purchases and access. The presentation outlines best practices for creating comprehensive metadata, including using standard identifiers, adhering to metadata standards, and developing policies for uniform data creation. It also discusses potential pitfalls to avoid, such as inconsistent naming conventions and lack of subject classifications.
GOKb: The Global Open Knowledgebase (NFAIS 2013)GOKb Project
GOKb is a freely available community-managed data repository that will contain key publication information about electronic resources throughout the supply chain from publishers to libraries. It aims to address problems with data quality, availability, duplication of effort, and interoperability by taking an open data and collaborative approach. The document outlines GOKb's goals and timeline, as well as approaches like using open data standards and communities to enrich information about publications, packages, platforms and organizations. It demonstrates how GOKb can be used and encourages involvement to improve the management of e-resources.
Open Source Data Visualization for Resource Sharing: An Ivy Plus Libraries Pr...Heidi Nance
https://sched.co/GB4S
Presentation by Heidi Nance and Joe Zucca.
In order to better understand scholarly use of a vast collective collection - both within and without our 13-library partnership - Ivy Plus Libraries is leveraging MetriDoc, an open-source framework devised by a library for libraries, to create a generalizable data analysis infrastructure and visualization service. MetriDoc gathers, normalizes, and presents BorrowDirect consortial Resource Sharing data as well as ILLiad (interlibrary loan + document delivery) data from all 13 Ivy Plus Libraries—more than 500,000 transactions, annually. It integrates seamlessly with Tableau or other commodity statistical applications, thus allowing staff in any functional area (Assessment, User Services, Collections, IT, Technical Services, User Experience, Research & Instruction, etc.) to query, download, and interpret resource sharing data to support a variety of one-time or ongoing assessment projects.
In this session we will discuss the Ivy Plus project and goals, the framework’s IMLS-funded history, and basic architecture, myriad use cases, and creative opportunities for future extensibility and connections with third-party systems common to libraries. Come learn how you, too, can analyze the larger-than-you-might-expect Resource Sharing data universe.
This document contains a collection of 11 photos from Flickr shared under various Creative Commons licenses. The photos cover a range of subjects and were uploaded by multiple photographers. All photos are shared for non-commercial use and some have additional restrictions around modifications and sharing.
The Global Open Knowledgebase (GOKb): open, linked data supporting library el...GOKb Project
This document provides an overview of the Global Open Knowledgebase (GOKb) project. GOKb aims to create a freely available, community-managed data repository containing publication information about electronic resources across the supply chain from publishers to suppliers to libraries. It will support key functions of the content lifecycle like selecting, licensing, managing and assessing resources. The goal is to solve problems around data duplication, quality and untangling across the industry. Current partners include libraries, vendors and publishers. Future plans include expanding coverage, adding linked data, and growing partnerships. GOKb could also enhance open access by providing standardized reference data and linking between subscribed and open collections.
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The document summarizes a presentation on transforming libraries through cloud-based knowledge services solutions. It discusses identifying knowledge gaps and stakeholders within an organization to conduct a knowledge audit. It promotes the role of specialized librarians in leading knowledge sharing initiatives and highlights the need for a customized tool to facilitate knowledge development, sharing and utilization. The presentation evaluates current knowledge practices and proposes using value network analysis to map relationships and implement changes to knowledge services.
Presentation given by Mitch Rose, Financial Services
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To see more presentations like this one, join us at NetFinance Interactive on December 2-4 in San Diego:
http://wbresear.ch/ht
RDB Concepts is an IT services provider that aims to help organizations improve their IT service levels by delivering expertise to manage systems effectively and reduce costs. They offer infrastructure monitoring and management services via their Custodian*24 portal for 24/7 monitoring. They also provide consultancy and support services such as environment health checks, upgrade assistance, performance tuning, and training. Their goal is to achieve high system performance and availability while lowering management costs through specialized expertise and best practices.
Reflecting on both successes and failures, and her experience as a beta-test site leader and advisory board, consortia products review and license review and standards-committee member, Linda will offer strategies for being heard and solving problems. Which committees save you time? Are trouble-tickets the path to knowledge-base improvements? Is the Customer Services Representative visit an inside track to the Product Development Team? Is beta-testing worth the time commitment? Are conferences more than presentations and tchotchkes? Using examples from a variety of publishers, vendors, products, conferences and committees, Linda will offer a multi-pronged attack utilizing cross-departmental efforts to tackle knowledge-base errors, interface shortcomings, authentication failures, and feature loss. Universal accessibility and mobile availability will be explored as case studies in using license negotiation, consortia, trials and testing to pressure vendors to create products for our users.
A graduate from the University of California, Berkeley, MLIS program in 1984, Linda Wobbe has worked in diverse public and academic libraries along the West Coast, and currently serves as the Head of Collection Management at Saint Albert Hall Library, Saint Mary’s College of California. As Head of Collection Management, Linda coordinates Collection Development, and manages Acquisitions, Electronic Resources, Periodicals and Processing functions. Linda is active in SCELC, the Statewide California Electronic Library Consortium, serving on the Product Review and License Review Committees; and NCCPL, the Northern California Consortium of Psychology Libraries. She is on the Steering Committee for NISO's SERU alternative to electronic resource licensing, and is a member of EBSCO's Advisory Board.
BUILD COLLABORATIVE SUCCESS WITH VENDORS AND PUBLISHERSLinda F Wobbe
The document discusses how libraries can collaborate with vendors to improve access to resources. It provides examples of problems libraries may encounter with electronic resources and potential solutions that involve working with vendors. These include submitting trouble tickets, refusing to purchase new content that requires unsupported plugins, and providing feedback on usability issues and standards. The document emphasizes that libraries should partner with their vendor representatives and take a collaborative approach to solve problems and shape future products by participating in beta testing, standards committees, and giving honest feedback that can help all parties.
Rethinking learning for a volatile and uncertain futurelearnd
In the webinar we will explored the impact of V.U.C.A. trends on the:
- core function of L&D
- capabilities your L&D team needs
- technologies your L&D team are using
The British Library created a linked open data version of the British National Bibliography containing 2.5 million records and 80 million RDF triples. This involved converting the MARC21 catalog records to RDF and linking the data to external vocabularies. The project aimed to advance the use of linked data in libraries and provide a foundational dataset others could build upon. Key lessons learned included the challenges of converting legacy data and ensuring sustainability, as well as the benefits of gaining expertise from the linked data community and releasing imperfect data for feedback.
Jeremy Pearce is Senior Manager of Learning Innovation & Technology at Royal Bank of Canada and he will talk about how he has made learning and development central to the changing face of a complex and dynamic organisation of more than 90,000 people. Here he offers practical insights that demonstrate his success and practical advice on how you can deliver similar value.
Michael Cairns is a publishing and media executive who established Information Media Partners in 2006 to provide strategy consulting services. He has over 25 years of experience in business strategy, operations, and technology implementation. In this presentation, Cairns discusses findings from studies on ebook metadata practices and use of metadata. The studies found that bad metadata practices are embedded, definitions are inconsistent, and metadata quality is subpar. Cairns advocates improving workflows, engagement with supply chain partners, and preparing for more frequent metadata updates to help address these issues.
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The document summarizes a presentation on transforming libraries. It discusses moving from traditional specialist librarian roles to strategic knowledge professionals who are involved in company strategy planning. It promotes developing a master plan for knowledge services that integrates information management, knowledge management, and strategic learning. The presentation encourages knowledge workers to view their role as managing knowledge development, sharing, and utilization processes to advance their organization's goals.
Chunking and Reusing Content: AAUP Conference 2012Michael Cairns
Presentation at AAUP 2012 discussing opportunities for publishers to market and sell their content in small chunks: Chapters, images, cases, etc. What are the motivations and what are the hurdles.
This document outlines plans to improve access to research knowledge from the global south. It discusses establishing partnerships with organizations in developing countries to co-produce knowledge products and services. The goals are to increase the capacity of these organizations to produce and share high-quality research, and to measurably increase access to locally relevant research knowledge. Key approaches include building on established formats to create topical publications, profiling new research, and facilitating knowledge sharing through online communities and stakeholder groups.
This document summarizes a company that uses biometric tools to understand consumer behavior through measures like eye tracking, facial expressions, and sweat detection. The company aims to bridge the gap between traditional market research data and reality by validating research findings with biometric data. It plans to offer biometric expertise through online workshops and syndicated industry studies to help small and medium businesses, as well as through high-profile consultancy work with Fortune 500 companies.
Time for Learning & Knowledge Management to Merge?LearningCafe
The document summarizes a panel discussion on merging learning and knowledge management functions. It notes that while learning and KM roles have traditionally been separate, they are increasingly overlapping as both fields adopt practices like content curation and microlearning. The panel discusses how fully integrating learning and KM could help organizations by improving responsiveness, reducing costs and inefficiencies, and creating a better employee experience. However, barriers like separate reporting lines and legacy technologies have prevented greater convergence. The panel argues it is time for organizations to better combine the relative strengths of learning and KM.
Sure, you have a partner portal. Your channel partners have an online resource they can visit 24/7 to consume content. Partner portal — check! Not so fast. Simply maintaining an online portal for partners isn't enough. Much like the way healthy food is needed to fuel an active body, the content you serve your partners must be hearty, relevant, and timely so it will help you and your partners achieve your goals.
In this 30-minute webinar co-presented with MarketBridge, you'll learn how to use data to fuel your partner portal with the perfect blend of awareness, consideration, and decision-stage content that will both satisfy your partners and keep them coming back for more.
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This document summarizes a presentation on web scale discovery and the importance of metadata. It discusses how web scale discovery has evolved from previous discovery tools to provide a single search across local and subscription collections through a pre-harvested central index. It emphasizes that metadata has become the true ruler of the realm, as descriptions of content are used to generate purchases and access. The presentation outlines best practices for creating comprehensive metadata, including using standard identifiers, adhering to metadata standards, and developing policies for uniform data creation. It also discusses potential pitfalls to avoid, such as inconsistent naming conventions and lack of subject classifications.
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https://sched.co/GB4S
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In order to better understand scholarly use of a vast collective collection - both within and without our 13-library partnership - Ivy Plus Libraries is leveraging MetriDoc, an open-source framework devised by a library for libraries, to create a generalizable data analysis infrastructure and visualization service. MetriDoc gathers, normalizes, and presents BorrowDirect consortial Resource Sharing data as well as ILLiad (interlibrary loan + document delivery) data from all 13 Ivy Plus Libraries—more than 500,000 transactions, annually. It integrates seamlessly with Tableau or other commodity statistical applications, thus allowing staff in any functional area (Assessment, User Services, Collections, IT, Technical Services, User Experience, Research & Instruction, etc.) to query, download, and interpret resource sharing data to support a variety of one-time or ongoing assessment projects.
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1. In the realm of Natural Language Processing (NLP), knowledge-intensive tasks such as question answering, fact verification, and open-domain dialogue generation require the integration of vast and up-to-date information. Traditional neural models, though powerful, struggle with encoding all necessary knowledge within their parameters, leading to limitations in generalization and scalability. The paper "Retrieval-Augmented Generation for Knowledge-Intensive NLP Tasks" introduces RAG (Retrieval-Augmented Generation), a novel framework that synergizes retrieval mechanisms with generative models, enhancing performance by dynamically incorporating external knowledge during inference.
Enhanced Enterprise Intelligence with your personal AI Data Copilot.pdfGetInData
Recently we have observed the rise of open-source Large Language Models (LLMs) that are community-driven or developed by the AI market leaders, such as Meta (Llama3), Databricks (DBRX) and Snowflake (Arctic). On the other hand, there is a growth in interest in specialized, carefully fine-tuned yet relatively small models that can efficiently assist programmers in day-to-day tasks. Finally, Retrieval-Augmented Generation (RAG) architectures have gained a lot of traction as the preferred approach for LLMs context and prompt augmentation for building conversational SQL data copilots, code copilots and chatbots.
In this presentation, we will show how we built upon these three concepts a robust Data Copilot that can help to democratize access to company data assets and boost performance of everyone working with data platforms.
Why do we need yet another (open-source ) Copilot?
How can we build one?
Architecture and evaluation
State of Artificial intelligence Report 2023kuntobimo2016
Artificial intelligence (AI) is a multidisciplinary field of science and engineering whose goal is to create intelligent machines.
We believe that AI will be a force multiplier on technological progress in our increasingly digital, data-driven world. This is because everything around us today, ranging from culture to consumer products, is a product of intelligence.
The State of AI Report is now in its sixth year. Consider this report as a compilation of the most interesting things we’ve seen with a goal of triggering an informed conversation about the state of AI and its implication for the future.
We consider the following key dimensions in our report:
Research: Technology breakthroughs and their capabilities.
Industry: Areas of commercial application for AI and its business impact.
Politics: Regulation of AI, its economic implications and the evolving geopolitics of AI.
Safety: Identifying and mitigating catastrophic risks that highly-capable future AI systems could pose to us.
Predictions: What we believe will happen in the next 12 months and a 2022 performance review to keep us honest.
STATATHON: Unleashing the Power of Statistics in a 48-Hour Knowledge Extravag...sameer shah
"Join us for STATATHON, a dynamic 2-day event dedicated to exploring statistical knowledge and its real-world applications. From theory to practice, participants engage in intensive learning sessions, workshops, and challenges, fostering a deeper understanding of statistical methodologies and their significance in various fields."
4. WHY ARE WE DOING THIS?
The problems we are seeking to address
5. Data quality and availability
My sales rep asked me if we could
let them know which of their
journals we subscribe to.
We didn’t know so we asked our
agent, but they didn’t know either
Librarian
JISC Collections Roadshow
12th June 2012
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6. The Big Four KBs employ c80 FTE on KB maintenance
BUT…
Breeding, M, E-resource knowledge bases and link resolvers: an assessment of the current products and
emerging trends, Insights, 2012, 25(2), 173–182, doi: 10.1629/2048-7754.25.2.173
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minor points of differentiation
in their comprehensiveness
and quality
Duplicated Effort
11. Open data delivers practical benefits
• Share and Collaborate with anyone and
everyone
– Improve accuracy
– Publication information provided to all systems
vendors
– Reduces the burden on any one element in the
supply chain
– Efforts not tied in or limited to specific products or
systems
– Easier to seed knowledge bases
13. 3rd Party
Systems
and
Services
Doing more by working together
• Publisher Data
• Package information
• Standard licencesGlobal (GOKb)
• National/Consortial information
• National licences
• Central ServicesNational (KB+)
• Local holdings
• Financial information
• DocumentationInstitutional
16. A Fraction of the Whole
Data
Licence
Information and
Interpretation
Data
Holdings and
Entitlements
Answer
Post-Cancellation
Access
Entitlements
Decision
Print Disposal
17. Communities of knowledge
A human must turn information
into intelligence or knowledge
Grace Hopper
"The Wit and Wisdom of Grace Hopper" by Philip Schieber in OCLC Newsletter, No. 167 (March/April 1987)
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This presentation is based on a simple premise: that the current inaccuracies and inadequacies of data in the supply chain are not only detrimental to the user experience and the ability of institutions to effectively manage their collections, but resolving them is becoming increasingly unsustainable at institutional level impacting not only on access to resources but more widely on institutional decision making.In this presentation I hope to explain how two projects KB+ in the UK and GOKb in the USA, increasingly working in cooperation with a range of other partners, are adopting a community centric approach to try and resolve these issues as well as broaden out the scope and utility of knowledge bases.It is our belief that it is only through collaboration at a wide range of levels and on a number of fronts that these challenges can be overcome.This is not to belittle the efforts of any of the vendors out there and the products which they continue to develop, rather to suggest
Just a warning at the start, none of what I’m about to say is rocket science.
KB+ is a new service from JISC Collections building a shared academic knowledge base for the UK academic community. KB+ was funded through HEFCE’s Universities Modernisation Fund in response to studies conducted by SCONUL and Jisc suggesting library directors wanted to see greater action on shared services in the areas of library management systems, electronic resource management and licensing.KB+ is concerned with capturing and representing the information that institutions need to manage their subscribed resources, so things like journal packages, e-resource licences and institutional entitlements. It is providing a one stop shop for this information for UK institutions, but also making sure that this information is available to others in the supply chain such as systems vendors who provide services to institutions.GOKb is a sister project of KB+, funded by the Mellon Foundation in the US. The aim is to create a community sourced knowledge base, primarily for users of KUALI’s open library environment. However, like KB+, with which it has worked on software development and data architecture it intends to make all of the data it collects available under an open licence so it can be used in other systems. Whilst both KB+ and GOKb have a shared interest in package information and licence information – GOKb is less concerned with local level subscription and entitlement information. As such the two complement each other as both sources and users of data collected by each of them.
There are so many problems with the data in the supply chain that I don’t really no where to start. Though this quote from a librarian goes some way towards addressing the issues we’re facing.The first issue is accuracy, it unfortunate that many publishers do not seem entirely certain about what exactly they publish. One of my colleagues in KB+ has so far spent over 70 hours creating a complete list for content of one of the major publishers, a list that the publisher is unable to generate from their own systems, meaning that much of the work has to be done by hand clicking through the content of their web site. They are not alone, some publishers have started using our lists themselves so they know what they publish.From there we have the issue of availability – not all of parts of the supply chain have access to all of the information they need, and if some publishers are unsure about what they publish, they are even more unsure about what institutions are buying now and have bought in the past. Add to that the fact that there sometimes appear to be entire classes of information that are absent from the wider supply chain in any format that can be used with systems – the main one here being licence information.DataAccuracy and availabilityContextualisationInteroperabilityData silos and flowsImplementation of standardsWorkflows“the workflow support problem” (NISO, 2012)Duplication of effort Maintaining numerous KBs WITHIN an institutionMaintaining numerous KBs ACROSS institutions
So you have duplication of effort at the service provider level and that is before you get anywhere near the amount of work that is then going at the local institutional level to correct inaccuracies in the knowledge base data and then make sure that it is accurate for ones own institution.Such duplication of effort may have been tenable in an age of plenty, but in the UK at least and I suspect elsewhere, it just isn’t sustainable to have intelligent academic librarians spending a large proportion of their time correcting and maintaining what is essentially commodity information.
But it isn’t just about the knowledge bases for link resolvers, at the institutional level one is attempting to synchronise a number of different views on their data, all telling a slightly different story and giving a different version of the same thing.
One of the common misconceptions about this work is that we just want to reproduce what is already there, just more accurately. That is only part of the story, by working at different levels, we believe that we can actually achieve more.We can all contribute to and make use of globally relevant information, and we see GOKb as the venue for that information, of publisher, title and platform information as well as standard licence agreements.However, we also know that there are important differences at the national and institutional level that need to be managed appropriately.Just some examples might be the details of national purchases of journal archives where they differ from what is available from the publisher, one might also add in specific national licences such as the JISC model licence, or consortially negotiated entitlements that differ from the standard.Organisations such as JISC Collections can help add important context to national level information by providing the benefit of their direct knowledge of the licensing process and negotiations.There is also the local institutional world of local holdings, financial data and documentation.What we are seeking to achieve though is the minimisation of activity that occurs at the level of the individual institution wherever commonality of the data means that the work could have been undertaken nationally or internationally.
One of the chief critiques of GOKb, KB+ and other similar initiatives is given the limited resources available how can they hope to offer the comprehensive of the existing major offerings.It’s a fair point when you consider that some of these Kbs are employing about 30 odd people just to work on the data.However, we feel that in some ways this misses the point:At the national level there are already tends of librarians working by themselves or in groups aligned to products to maintain and update knowledge bases, this effort could be coordinated to bring benefits to all by reducing and hopefully eliminating any duplication of effort across institutions.Similarly by collaborating internationally, we can maximise this network effect.The groups listed above have all actively started to investigate the means by which they can share and collaborate on data management together, thus overcoming our own limited national capabilities to build something greater than the sum of its parts.And because we use open data and set no limits on what each of us can do with our data, we are free to go on establishing new partnerships with any group that wants to see this type of information openly available to all irrespective of platform/system/service or vendor.We don’t all need to do everything, we can divide up the work to reflect different areas of expertise and according to national priorities.But it is an essential piece of the sustainability of these efforts.
There is a range of data available to all of us, all of which contain part of the overall picture, it is only by bringing this data and information together in the right context that we get the answers we need to drive and inform the decisions that we want to take.Some of the examples might be the use of licence and holdings information in KB+ coupled with preservation information from the Keepers registry to provide understanding about post-cancellation access entitlements or the disposal of print.Similarly, package information from KB+ together with usage information from JUSP can inform collection development.Or one may simply want to know what the applicable copyright policies are to the various titles are in your collection from SHERPA/Romeo.The data sources aren’t the really important part, it is the fact that we can bring multiple sources together to answer different questions.
So far I have concentrated on data, it’s management, improvement and collation, but underpinning all of this is human interaction and relationships.As anyone who has ever read a licence will know, what’s written down on the page is often only half the story – experience, knowledge are all needed in order to apply that information correctly, and all too often individuals are subjecting themselves to a lot of stress and worry because they don’t know who to ask or even what to ask.We want to maximise the collective knowledge in the library communityAsking questions, sharing knowledge, filling in gaps, adding contextLicence interpretation as a key aspect of this
When we started KB+, I had a vision that by encouraging the adoption of standards, and making use of those that
The use of standards, identifiers and compliance with best practice are all fundamental to our concept of how to resolve the issues we face with regard to this information.Their implementation supports accuracy, availability and exchange of data – which is what KB+ and GOKb are all about.When I started the KB+ project I had a rather naïve view that we could use standards etc to minimise the need for human mainpulation of the data, thus creating machine based processes for the collation, maintenance and distribution of data.How misguided was I?There are two real problems in all of this.The first is that even where a standard exists, it has often not been implemented widely or indeed at all – this is particularly the case of some of the onix standards for serials and licences.The second problem is often that even when they have been implemented, there are still ongoing problems with the accuracy of the data itself.So we have had to be practical – where they are there we will try to use them – as in the case of KBART, sometimes we will put the data into the required standard – as with KBART and ONIX-PL. Other times we map identifiers together so that we can build up an increasingly accurate picture – so for example using either e-issn or issn.However, none of this can take away from the fact that we’re still having to do far to much work on this data ourselves. Encouraging the adoption of standards is hard enough, the experience of ONIX-PL testifies to that, but when you discover that you are having to put together the basic data itself, correct it and then format it accordingly you do suspect that some other people in the supply chain could lend a hand.
And finally, Last year my colleague Ben Showers urged delegates at this conference to set their data free so that it could achieve its potential.As I’ve said, I’m a big believer in open data and as much of the data that we have as we can will be made available under an open licence.However, I’m also quite a believer in accurate data, so as much as I’d like you all to let your data be promiscuous, I’d be grateful if you could give it quick tidy up first so that it looks presentable and doesn’t get knocked back.