The document summarizes the Ghent Living Lab project in Ghent, Belgium. The Ghent Living Lab aims to tap into the creative power of Ghent citizens and digital creatives by bringing people and creative digital forces together to develop solutions to challenges. It creates a network of citizens, digital agencies, researchers, and the local government to co-create products and services closer to end-users' needs using an interactive website. Maintaining stakeholder engagement and finding the right balance between technological and non-technological solutions will be ongoing challenges for the Ghent Living Lab.

1. Intervento di
Karl-Filip Coenegrachts
Al convegno
[co.05] Meet the cities: i progetti delle più
importanti città europee verso una human smart
city / Meet the cities: the human-oriented
projects of the most important European cities
di Martedì, 30 ottobre 2012 Consulta il programma di SCE2012

2. City of Ghent
Digipolis
Key words: living labs, open data, co-
creation, smart citizens
Ghent Living Lab
How to tap into the creative power of the
Ghent citizens and local digital creatives
more on: www.ghentlivinglab.be
Insert also the logos/names of the main institutions involved in the project...

3. CONTEXT: Growing need for products and services closer to the
needs and environment of the end-user/citizen. Connecting all
creative forces in Ghent is a challenge.

4. PROBLEM: Lots of people and stakeholders in Ghent have ideas.
Good ideas. Ideas they boast of at twitter, facebook, online
newspaper forums. But it are great however stand-alone ideas. So
they disappear in the fog of the world wide web.

5. STRATEGY: Bring people and creative digital forces together and
ASK THEM what method would be useful and what topics should
be addressed.

6. SOLUTION: The Ghent Living Lab. A network of citizens, local
digital agencies and (digital) creative forces, researchers and the
local government. Using a brand new and interactive website as
community management tool.

7. REFLECTIONS: Retention of stakeholders and challenges will be a
challenge! /* EU projects: SMARTiP and Citadel…on the move /* A
balance between technological and non-technological solutions in
local service delivery. /* EUROCITIES Annual Conference: 27 – 29
November 2013, Ghent.