1. nd
Forum Day One – Sunday, 2 September 2007
8:00 Registration And Morning Coffee
8:30 Welcome From The Chairman
Sean Brennan, Director and Consultant
Clinical Matrix, UK
8:40 KEYNOTE PRESENTATION
Reviewing The Eastern Mediterranean Region (EMR) Results From The Global E-Health Survey
Analysis of the e-health profiles in participating EMR countries
Highlighting regional and national e-health initiatives and projects
Identify and evaluate measures taken to support the development of e-health in EMR countries
Establish requirements of members states for e-health tools and services
Dr Najeeb Al Shorbaji, Coordinator, Knowledge Management And Sharing
World Health Organisation Regional Office For Eastern Mediterranean, Eygpt
9:10 The Power Of One Record – Implementing The One System Across Several Hospitals
Developing a unified HIS system between hospitals
The power of a central database
Transformation: making IT happen
Lessons learned from the Cerner Health Authority AbuDhabi HIS Project
Najati Ali-Hasan, Engagement Leader
Cerner, UAE
Earl Blessing, Site Manager
Al Corniche Hospital, UAE
9:40 E-health In Saudi Arabia: An Advance Smart Centre – Understanding The Health Experience Of People Living In A
Vast Country Like Saudi Arabia
General functions of smart centres – objectives and tasks
Resources - capability of the centres
- Current status
- Socio economic impact, recognising changes in health delivery
- Best resource utilisation
Limitations of the smart centres
Commitment to serve - clear responsibilities of the parties involved
Fahad Al Orifi, MD, FAAP, FACEP, ABP, Director - Health Outreach Services and e-Health Center Medical and Clinical
Operations
King Faisal Specialist Hospital and Research Centre Riyadh, KSA
10:10 Going “E”: Making The Decision And Evaluating The ROI
Analysis prior to making the “business” decision – evaluating the pro’s and con’s to the decision
Importance of physician’s contribution to the change process
Measuring ROI
Mike French, CEO
American Hospital, UAE
Jasper Kateli, CFO
American Hospital, UAE
10:40 Networking And Refreshment Break
11:00 User Training – Exploring The Fundamental Component In Ensuring Going “E” Is A Success
Ensuring training is appropriate and thorough
Developing a training system prior to implementation
Knowledge Management
Manal Ali Ghandour, Clinical Systems Analyst – IT Department
Department of Health and Medical Services (DOHMS) Dubai, UAE
11:30 On The Way To Adopting An Electronic Health Record
Fundamentals in your planning process prior to going “e”
Avoiding those pitfalls by tackling them head on in the planning process
Solutions
Alexandra Tarazi, IT Director
Dubai Healthcare City, UAE

2. nd
Forum Day One – Sunday, 2 September 2007
12:00 Examining RFID Technology In Healthcare - What Works And What Fails
Improvements in safety
Return On Investment
Clinical buy in
Applications that work - real life case studies
The future
David Morgan, Director
Safe Surgery Systems Ltd, UK
12:30 Exploring Digital/Wireless Application In Healthcare
Effective ways to use devices such as mobile phones as viable clinical tools
Benefit from ways of using your phones in clinical practice, coordinate workflow with colleagues and store patient
information
Explore new paradigms of design, management and business models
Dr Mohammad Al-Ubaydli, MD, Cantab, IT Insights
Healthcare Advisory Board Company, USA
13:00 Lunch For Delegates And Speakers
14:00 Considering E-Health As The Shift To Home Care
The effect on patient safety
Developing seamless shared record
Technology advances in home monitoring
Sean Brennan, Director and Consultant
Clinical Matrix, UK
14:30 Latest Tips And Tricks On Cost Effective Picture Archiving And Communication System (PACs) And Radiology
Information System (RIS) Implementation
Pros and cons of PACs/RIS
Choosing the right solution – vendor selection
Design and implementation lessons learned
Keith Morrissey, PACs Manager – Radiography
Saint James’s Hospital, Ireland
15:00 The Digital Hospital: Adoption And Diffusion Of Innovative Health Information Technologies
The digital hospital: concept and benefits
Innovation management of HITs
Technology adoption lifecycle
Adoption and diffusion of HITs
Adoption of EHRs: International perspective
Adopters of HIT innovations
Dynamics of HIT diffusion
Ahmad Saleh Alhoraibi, BAMS,CPHHA,DIC,MSc, Project Manager
Saudi Arabian National Guard Health Affairs and Lecturer MSc Health and Medical Informatics
King Saud Bin Abdulaziz University For Health Sciences (KSAU-HS), KSA
15:30 Networking And Refreshment Break
15:45 Reviewing E-Health Strategy Of The Oman Ministry Of Health
Overview of the ministry’s e-health strategy
Importance of having top management and clinicians support
Challenges faced along the way
Solutions implemented
Abdul Rahman A.S. Al Tauqi, Director General of Information Technology
Ministry Of Health, Oman
16:15 Information Governance In Healthcare Information System: Confidentiality vs Communication
Dilemma of protecting confidentiality of patient data amidst the need for sharing and communicating information
Need for formal framework for information governance
Development of information governance standards
HORUS model
Ala Sankaran, Senior Consultant
Excelsior Global, UK
16:45 Chairman’s Summary
17:00 Close Of Forum Day One

3. rd
Forum Day Two – Monday, 3 September 2007
8:00 Morning Coffee
8:45 Chairman’s Opening Remarks
Angela Single, Chief Executive Officer
Choose Independence Limited, UK
9:00 REGIONAL KEYNOTE PRESENTATION
Leading Strategic Organisational Change Management – The Key To IT Implementation Success
Principle of change management
Leadership and change concept
Practical steps towards change application
Communicating to the users the value of the IT system
Eng. Sobhi Batterjee, President And CEO
Saudi German Hospital Group, KSA
9:45 CASE STUDY
Criteria For Proper Selection Of Hospital Information System (HIS) And Lessons Learned Three Years Along
Investing in the right IT solution
Influence of IT investment in healthcare
Implementing the technology effectively and seamlessly
Ensuring you collect and process correct data to get the right information
Challenges with continual HIS management
Khaldoun Ashkar, Head of IT Department
Rafik Hariri University Hospital, Lebanon
10:30 Identifying Challenges In Implementing A Health Information System
Phasing the implementation process
Modifying work processes and procedures
Integration of systems
Dr Eng. Abdalhameed Alkhateeb, Chief Biomedical Officer (CBO)
International Medical Centre (IMC), Jeddah and Chairman
Makkah Region E-Health Project, KSA
11:00 Networking And Refreshment Break
11:30 Project Management And Implementation Best Practice - International Code For Diagnosis (ICD) 10 – Australian
Modification (AM)
Organisational structure in a hospital
Dynamics of learning, change management and effects
Key project management consideration in ICD-10 AM
Effects of ICD-10 AM on the organization
How to implement ICD-10 AM best practice?
Available master plans and execution concepts
Effects over the world
Eng. Ahmed Bader, Lead Consultant, Saudi National Centre of Health Insurance Standards Consultant, Economic Cities
Agencies
Saudi Arabia General Investment Authority (SAGIA), KSA
12:00 Automating The Providers And Payers In The Healthcare System
The effect of Application Service Providers (ASPs) in health
Automating health insurance claim (adjudication)
Importance of introducing the automation in hospital:
- Reporting systems in regard to medical errors, prescribing errors, and near misses
- Computerised Physican Order Entry (CPOE)
- Coding system (ICD)
- IT education
- Connectivity
Saleh Al Omair, HIA, MHP, Chairman,
National Center for Health Insurance Standards and CEO
Saudi Solidarity/Takaful Insurance Company (TIC), KSA

4. rd
Forum Day Two – Monday, 3 September 2007
12:30 Nursing Informatics – Improving Nursing Practice Through The Creative Use Of Technology
Using technology as a tool to support
Improving employee and patient satisfaction through the use of IT
Nursing unit of the future
Teresa Wimms, Director – Nursing Informatics
Cleveland Clinic, USA
13:00 Lunch For Delegates And Speakers
14:00 Public Health Record (PHR) – Requirement For Regional Health Information Exchange
Exploring the current regional status to meet the challenge of PHRs in the country
Benefits to healthcare providers and doctors
Regional acceptance of PHR format - options review
PHR in various forms worldwide - case study review
PHR to complement EMR - insight from a regional perspective
Mazhar Pasha, President
Netripples, India, Malaysia, USA, UAE
14:30 Automating Healthcare Insurance Business Processes
Why automate?
Managing insurance contracts
Adopt healthcare standards for effective communication with insurance companies
Electronic claim forms
Digital signatures
Salian Shrinivas, Director Informatics
International Hospital Of Bahrain, Kingdom of Bahrain
15:00 Networking And Refreshment Break
15:20 PANEL SESSION
Gaining The Users Buy In – The Critical Skill For Today’s Healthcare IT Leaders
This panel session will discuss the challenges and solutions for gaining the “users” buy in for new Information Technology.
You may have a fantastic IT Project and the funding to go with it, but unless you have the commitment of all users, the
benefits of technology will never be completely recognized.
Dr Sadik Kodakat, Managing Director, Eurohealth Systems and Executive Medical Director, Medcare Hospital, UAE
Salian Shrinivas, Director Informatics, International Hospital of Bahrain, Bahrain
Teresa Wimms, Director – Nursing Informatics, Cleveland Clinic, USA
16:00 Closing Remarks From The Chairman
16:15 Close Of Forum