The document discusses the history and changes in the music industry from 1999 to 2015, including the transition from physical to digital music formats. It notes that record sales have dramatically dropped over this period, with the best-selling albums in 2000 selling over 9 million copies while the best sellers in 2007 only sold around 3 million copies on average. The document suggests that the music business model needs to change and draws parallels between music and utilities like water that are widely accessible.