On the heels of four years' research into the principles of master craftsmanship, Jim is writing a book on the subject and sharing early findings in 2016 with digital designers and business leaders. At the core of this research is the emotional intelligence required to understand the rich spectrum spanning art and science. Designers and technologists specialize at either end of this spectrum to pursue excellence in their field. But, too often we lose sight of the basic criteria that helps quantify our own success. Fortunately, we have centuries of insight to leverage. Our task is simply to apply it in a modern and very fast-paced context.
The Art and Science of IxD - A Path to Craftsmanship
1. H E L L O
web www.admci.org
www.bienvillelegacy.com
twitter @jjacoby
email jim@admci.org
2. MY SEARCH
• find ways to put humanity back into business?
• find deeper value through exploration of meaning?
• find ways to reconnect with ‘making’?
I believe user-centered designers have more of an impact on
the human condition than any other profession.
…So, I wondered how I might
3.
4.
5. we are
imbued…
with the awe-inspiring power to
bring to life the very future that
thrills and terrifies us. Every day,
we manifest. We are manifest in
who we are. We are manifest in
what we do and with whom we
do it. We are like gods. And we
are beautifully human.
13. What would you design
if you could design anything at all?
--Jim Jacoby
I would design the bike that answers
all the questions the Wraith asked.
--NT Nesbitt
14.
15.
16.
17. A C T: T W O
distilling patterns and structure
18.
19.
20. Design is not pretty, it is a process
…It is an everyday act of thinking and living.
It is problem solving and it is core to what
makes us human.
de·sign /dəˈzaɪn/ v. - To intend (a thing) to be or do something;
to mean to serve some purpose or fulfill some plan.
21. Craft is not easy, it is a journey
…As you make, you react to yourself. According to your
standard you succeed or fail… Now, will you continue,
adjust or start over? It is born from the dialog between hand
and mind but exists just as prominently in service design,
interaction design, experience design and more.
craft /kraft/ v. – To make or construct skillfully.
22. Craftsmanship is not a badge, it is an ethos
…It is an outcome that defines excellence at a specific point on the
continuum of art and science. Once located, its position provides
personal meaning and societal value.
crafts·man·ship /kraf(t)smənˌSHip/ n. - The performance or
occupation of a craftsman; skill in clever or artistic work; skilled
workmanship.
24. art science
craftsmanship
SOLVING FOR ‘X’
x x x x X X x x x x
internal
subjective
emotion
feeling
sensing
dream
design
visual
(courage)
external
objective
intellect
thinking
knowing
build
engineering
numeric
(strength)
25. choice is not an option, it is a constant...
…Without it, nothing moves. You must exhibit the
courage to choose. With it, anything is possible.
Knowing where you are helps reveal how and why
you make the decisions you do.
choice /chois/ n. – The act of choosing; preferential
determination between things proposed; selection, election.
27. internal external
SOLVING FOR ‘X’
heart
mind
are you operating
primarily from your heart or
primarily from your mind
are you doing this
because you can’t not do it?
are you doing this
because it has to get done?
28. SOLVING FOR ‘X’
art science
heart
mind
0.0
from distraction to
awareness
apprentice
1.0
from discovery to
practice
journeyman
2.0
from making to
crafting
craftsman
3.0
from strength to
courage
master-craftsman
29. from distraction to awareness...
…moving from the context of others into personal
commitment and an understanding of your obligation
to progress especially in the face of the unknown.
APPRENTICESHIP
0.0
0.1 Familiarity
0.2 Escapism
0.3 Disconnectedness
0.4 Acknowledgement
0.5 Openness
30. from discovery to practice...
…allowing the random nature of the world at large
to reveal interests and opportunities through play,
mentorship or obligation.
JOURNEYMAN
1.0
1.1 Accountability
1.2 Intention
1.3 Learning
1.4 Process
1.5 Persistence
31. from making to crafting...
…moving from individual efforts to personal
improvement based in values that are meaningful
to you and imbue your work with value.
2.1 Sensitivity
2.2 Collaboration
2.3 Capacity
2.4 Calling
2.5 Transformation
CRAFTSMANSHIP
2.0
32. from strength to courage...
…gaining understanding of yourself as a tool in
the process that both makes and is made as a result
of what you do.
3.1 Choice
3.2 Risk
3.3 Action
3.4 Character
3.5 Peace
MASTER-CRAFTSMANSHIP
3.0
33. A C T: T H R E E
The final chapter: Grand Master…
34. We have a responsibility to our work, to the human
condition, and to ourselves.
It’s ultimately the sum of seemingly insignificant
moments of courage and choice.
• Acknowledge
• Identify
• Take action
35. We are both apart from and a part of everything
we do…
External
• tools
• resources
• people
Internal
• purpose
• passion
• product
39. To be the best
artists or scientists
we can possibly be,
we need to explore
within ourselves first
to achieve greatness outside…
40. T H A N K Y O U
web www.admci.org
www.bienvillelegacy.com
twitter @jjacoby
email jim@admci.org
Editor's Notes
00:00 – 00:50 video (no slides)
01:00
Came up through Whittman-Hart/MarchFirst
Started Manifest in 2001.
Began exiting in 2012.
Throughout my career I’ve been focused on systems thinking, making things more efficient, helping diverse groups of people work better together.
BUT something at the end of my Manifest tenure wasn’t feeling right.
[GIRL W RING]
12:35
[SPECTRUM]
28:00
27:38
27:45
8:05
[ROBB REPORT COVER & PHOTOS]
[MOLLY’S SHOT]
15:40
[BIKE DRAWING]
Commissioning a moonshot
Reinventing a standard
First-round patent acceptance
Licensing
Documentary
Book
Educational Content
20:40
8:05
11:50
28:45
how do we turn this back to our audience. life isn’t pretty. you stay with the process. otherwise design is merely an idea. how to avoid startup cycling in the coffee shop. how many ideas actually make it out. the only difference between an idea and an outcome is following a process.
craft takes courage. it is an awareness of process. you can follow a process without being aware of your participation in it. this becomes the highest level of living in a process of risk. if you’re designing an object, that’s on the mind spectrum. but if that object could safe your life, you’ve gone from design to craft. how would you design if your life depended on it??? it doesn’t matter where you are on the spectrum, it’s a matter of being able to IDENTIFY where you are. plenty of complementary definitions – present moment, living in the moment, etc. you may not like where you are but you do have to acknowledge that you are there. craft happens after you leave the coffee shop/conference room because there’s no risk in there. risk lives in the real world. meetings are fun because they let you not make things. you have to leave the room to begin living/crafting.
craft is studying and self-learning. craftsmanship is putting yourself out there and making.
all your studying has brought you to this place. ___it applied learning___ it is the study of design, the courage to craft, and the willingness to put yourself out there once applied. the statement ‘the highest level of craftsmanship’ in meaningless. it is not a request. it is a process that is then applied.
art endures. craftsmanship endures.
where are you. again, this is simply an awareness
[SPECTRUM]
you can use your time however you’d like to. your time is yours. but your willingness to make choices and move. You may experience something that continuously takes you in a different direction. Eventually you may have the courage to acknowledge it and change directions. This is your free will. What you invite into you becomes you. What you make makes you. Once you let go of the thought that this design will produce this, you become capable of achieving far greater outcomes. Presuming your goal limits your outcome. What is your intention? That’s a guiding principle. Not results. Desired outcomes for the greater good.
If you are designing an object for the object’s sake, it stays on that axis. If you are designing an object/outcome with your life in the balance, that design process takes on a whole new meaning.
Scott’s story of understanding the plan but also knowing that he wanted to fuller as a human being as he came out of it. He had to be fully alive while within it so that he could be the biggest collaborator in his healing process.
the mind is very much task related, more of a check off. something you need to get done because you need to get from point a to point b. the heart can be hard to define. you may know there is something here that you need to explore but unable to define it. hinting at a calling. you don’t know where you going, but you know you need to go. mind is very ‘process’
we tend to camp out in the south-east. if you base your life on facts, you don’t have to take responsibility for yourself or your life. in a medical situation (scott’s) there might not be data to back a decision. but doctor’s will typically say there’s no evidence to back up a decision. the last round of chemo might be the normal procedure. but the effectiveness of a third dose over a second dose might be the thing to do but they might not have proof otherwise, meaning the decision is exposed to choice, which is where the medical community might not want to be.
not enough of us consider apprenticeship as a state that is right for a time if not indefinitely.
21:45
21:45
21:45
achieving peace meant there were no what-if’s left.
the video of ‘not’ from facebook.
21:23
8:05
8:05
on immediate diagnosis, became an apprentice as quickly as possible because it was a new situation. mastery in business had very little to do with it. from apprenticeship in asking questions to journeyman in finding people/doctors who had conflicting data. just wanted to acquire as much knowledge as possible because scott would ultimately be his decision that he would own. tell this story of evolution in the course of diagnosis and treatment by staying with his personal process and what he believed.
on immediate diagnosis, became an apprentice as quickly as possible because it was a new situation. mastery in business had very little to do with it. from apprenticeship in asking questions to journeyman in finding people/doctors who had conflicting data. just wanted to acquire as much knowledge as possible because scott would ultimately be his decision that he would own. tell this story of evolution in the course of diagnosis and treatment by staying with his personal process and what he believed.
on immediate diagnosis, became an apprentice as quickly as possible because it was a new situation. mastery in business had very little to do with it. from apprenticeship in asking questions to journeyman in finding people/doctors who had conflicting data. just wanted to acquire as much knowledge as possible because scott would ultimately be his decision that he would own. tell this story of evolution in the course of diagnosis and treatment by staying with his personal process and what he believed.