Dynamic and effective sales management through Sigma’s sales force automation.

1. : Increasing Operational Efficiency For A
Copper Mining Company

2.  Client Challenge
 Client Journey
 Technology Used
 Solution Offered
 Benefits
 About Sigma Infosolutions

3.  The client is a leading producer of copper in the
world and headquartered in Mumbai, India.
 The company’s sales teams used excel sheets for
maintaining customer data, which made it difficult
for them to cope with the dynamic business
requirements.
 The sales management team was responsible for
emails, telephonic calls, and MS Excel sheets, all of
which were manually controlled and largely
resource dependent.

4.  All the information was collated at the end of the
month to get monthly sales data, which was time-
consuming and prone to errors, and thereby in-
effective for streamlining production and inventory.
 The client required a sales force automation (SFA)
solution to increase the operational effectiveness of
its team.

5.  Experts from Sigma worked closely with the client
organization to design a customized solution for
automating both domestic as well as export sales
processes.
 The SFA solution comprehensively removed the
need for manual intervention and enhanced the
operational effectiveness of its sales teams

6.  A centralized database allowed customized
reporting and business intelligence across all
users.
 User orientation and training was also conducted to
enable hassle free adoption by the sales team.
 The SFA application implemented by Sigma was a
web-enabled system with a user-friendly interface
and customizable reporting capability

7.  Users from around the world could access the
application securely and collaborate on every sales
related data.

8.  Grails, JavaScript, MySQL, Apache, Tomcat

9.  Dynamic and effective sales management through
our own sales force automation

10.  Significantly improved sales forecasting and
productivity
 Increased focus on customer management, thereby
improving customer service which led to increased
customer satisfaction and loyalty
 Enabled 100% visibility of sales operations with
centralized tracking mechanism

11.  Improved communication between customers and
the sales teams, as well as within the client's
delivery departments

12.  Sigma Infosolutions is a global IT & Product
Engineering services company.
 We specialize in the execution of strategic
initiatives for business leaders.
 With offices in USA and India, we represent an
organization dedicated towards providing
intelligent and reliable IT solutions for all growing
business needs.

13.  Our philosophy of “innovation unlimited” has
enabled us to create success stories for over 300
companies globally. We are an ISO 9001: 2008 &
ISO 27001: 2005 certified company

14. Our Offices
USA - CALIFORNIA
Address: 2082 Michelson Dr. Suite 100, Irvine, CA 92612
Phone: (714) 717-1826
Email: sales@sigmainfo.net
USA - CLEVELAND
14349, Washington Blvd,
University Heights, OH – 44118
Phone: (216) 539 9990
Email: sales@sigmainfo.net
INDIA - BANGALORE
Address: Sigma Towers #66/A, 13th Cross, 6th Main, JP Nagar, 3rd Phase,
Bangalore-560078
Phone: +91-80-40865100
Email: sales@sigmainfo.net