Security orchestration and automation for MSSPs alleviates these challenges and makes the process run effectively and efficiently. Automation and orchestration methods impact MSSPs in several important ways. Here’s how:
Automation : Enables response to low level tasks, while freeing analysts for higher value
Orchestration : One responsibility of an MSSP is to manage the tasks of client SOCs.
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2. Introduction
When strategizing about methods of
orchestration and automation, the
industry often focuses on the needs of
the traditional security operations
center (SOC). However, coming up
with solutions for security
orchestration for MSSPs is of equal
importance.
3. MSSPs & SOCs
MSSPs can suffer from some of the same issues as SOCs: the
shortage of manpower, the tidal wave of daily alerts, and the
long list of regular, menial tasks that must be accomplished
for any client’s security needs. Of course, these challenges can
be exponential for MSSPs, since they cater to the needs of
multiple companies.
5. Key to Success for MSSPs
Security orchestration and automation for MSSPs alleviates these
challenges and makes the process run effectively and efficiently.
Automation and orchestration methods impact MSSPs in several
important ways. Here’s how:
Automation : Enables response to low level tasks, while freeing analysts
for higher value
Orchestration : One responsibility of an MSSP is to manage the tasks of
client SOCs.
6. Security Automation
By implementing operational standardization through automated
systems, teams of human analysts of an MSSP are then free to be more
innovative.
By streamlining repetitive tasks through cybertech automation, human
analysts can more deeply focus their efforts on more complex problems.
The security automation element is particularly important from an
ROI point of view.
7. Automation - Accelerates Triage
Security automation accelerates the enrichment process to provide the
rapid context necessary to triage the barrage of alerts hitting an MSSP.
This allows for the most accurate cyber incident response as quickly as
possible.
Categorizing threats is vital for triggering the correct response from an
MSSP in any given scenario. The data grouping enabled by automation
also facilitates deduplication, which in turn reduces noise caused by alerts.
This de-cluttering of the environment helps the MSSP operate with more
clarity, accuracy, and efficiency.
8. Automation - Improve Metrics
One of the most accurate ways of measuring MSSP performance is its
pace of mean time to detect, or MTTD. Integrating automation improves
MTTD exponentially by shifting responsibilities for detection and alerts
away from humans and, instead, to automation programs. In this way,
MSSPs will increase the speed at which they detect threats, without
requiring investment in additional manpower.
9. Orchestration - Unifies Platforms
There are several ways in which orchestration allows MSSPs to operate
more efficiently. One of its most important benefits is the unification of
security tools. This trend, which is already being implemented by
industry leaders, allows MSSPs to monitor clients and execute security
operations on a common platform.
Using security orchestration platforms that combine case
management, analytics, and more under one umbrella, analysts can easily
keep an eye on the various elements of client systems.
10. Orchestration - Provides Context
Context makes it easier for analysts to understand the relevance of any
given danger. Metadata regarding a particular alert type, such as the time
and place of a probe’s origins, is key to determining the actual threat level.
Security orchestration deployed by an MSSP allows for the service
provider to quickly and smoothly retrieve this metadata. This, in turn,
gives analysts quick access to tools for assessing threats, shoring up triage
of alerts and facilitating workflow overall.
11. Orchestration - Delivers Client
Support
An MSSP must be able to deliver client support on how their SOC
should address incident response, threat investigation, and even advise the
client on how to collaborate with their own customers regarding security
issues. Security orchestration gives an MSSP the framework for how to
manage client SOCs from above and how to use the relevant incident
response tools.
12. Scale, Productivity, and Customer
Experience
Three key areas reveal the impact of security and orchestration on MSSPs:
Scale – The ability to abstract customer technology environments to
grow an MSSP’s business with optimum efficiency.
Productivity – Driving efficiency and effectiveness at the analyst level
throughout the threat management and response process.
Customer experience – Providing greater visibility and confidence in
the delivery of security services to scrutinizing customers.
13. Conclusion
SOC orchestration also impacts MSSPs from the ROI perspective. With
effective security orchestration, an MSSP can ensure maximum and
efficient participation in security tasks by the client SOC. This means
fewer resources invested by the MSSP on the procedures that are easily
accomplished by on-site SOC analysts. Effective cooperation with clients
is the aspect that best highlights the ROI benefits of security
orchestration for MSSPs.