MAHA Global and IPR: Do Actions Speak Louder Than Words?
Business Negotiation during or after pandemic crisis
1. The art of negotiation
Leadership skills required for negotiation in time of crisis
2. What is Negotiation?
• way to resolve conflicts or disagreements or divide resources among two or more parties, carried out
willingly by free choice.
• The two sides make contact for suggestions and counter suggestions and in this manner,
Negotiationss – Types and Models
• One time negotiation:
• Continuous negotiations
• Direct Negotiation
• Indirect negotiation
3. Strategy and Tactics
Strategy-
• Struggle strategy:
• Cooperation strategy:
Negotiation Tactics-
Threat
Scare
Attack
Ultimatum
Cutting off ties
Time related Tactics- 1)Delay 2)Setting a final date 3) Controlling schedule and setting the agenda
4. Authority related tactics:
• Limited authority
• Unauthorized negotiations
• Persuasion Tactics
Convincing the other party to accept facts and accede to logical demands
• Revealing Information
• Active listening
• Promises
5. Negotiation in Nine Steps
• Start from Where You Are
• Recognize Patterns
• Component Three: Follow the Rules
• Listening with Four Ears
• Plan Strategy
• Anticipate Tactics
• Communicate Through Signals
• Adopt the Art of Persuasion
• Affirm Timeless Values
