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- 1. Resources and Support for Personal Tutors and other staff – Updates, August 2015 Contents: • Online guidance, resources & FAQs for staff and students • Student Experience of Personal Tutor System • Preparing students for Personal Tutor meetings • 1:1 meetings – topics, approaches, structures • Group meetings – topics, approaches, structures • Support for Personal Tutors – University support services
- 2. Academic and personal support: Online guidance and resources • For staff http://www.ed.ac.uk/staff-students/staff/supporting- students/home – For personal tutors, programme directors, students support teams, senior tutors and other staff involved in student support – Resources, roles & responsibilities, IT tools and other support • For students http://www.ed.ac.uk/staff-students/students/academic- life/personal-tutor • School documentation and contacts
- 3. The Role of the Student • Opportunity for students – to reflect on their academic performance – to reflect on how their learning contributes to their longer-term aspirations – to engage as a member of a community of learners • Benefits for students • Student’s responsibilities – partnership working – Reflect, engage, take an active approach to their development, write records – Preparing for meetings • Adaptable worksheets http://www.ed.ac.uk/schools- departments/institute-academic-development/learning- teaching/academic-pastoral/support/resources/adaptable
- 4. 1:1 Meetings • Tailored to individual student: – time of year, year of study, student’s progress • Focus on core purposes & any student concerns • Guidance, advice and resources for Personal Tutors in preparing for and running 1:1 meetings – http://www.ed.ac.uk/schools-departments/institute- academic-development/learning-teaching/academic- pastoral/support/resources/individuals
- 5. Group Meetings • Considerable flexibility in timing, topic and structure – Opportunity to link to specific elements of the degree programme (e.g. preparation for placements) – To deal more effectively and efficiently with specific topics (e.g. study skills) – To work with other personal tutors across different year groups or support particular cohorts (e.g. joint degree students) • Guidance, advice and resources for Personal Tutors in preparing for and running group meetings – http://www.ed.ac.uk/schools-departments/institute-academic- development/learning-teaching/academic- pastoral/support/resources/groups
- 6. 1:1 and group meetings: other ideas & approaches
- 7. 1:1 and group meetings: other ideas & approaches • Adaptable study skills resources – Templates & worksheets that can be used or adapted – Includes note taking, feedback, time management – www.ed.ac.uk/schools-departments/institute-academic- development/learning-teaching/academic- pastoral/support/resources/adaptable • Careers & employability – Common career themes for each year of study, prompts for meetings, resources for students http://www.ed.ac.uk/schools-departments/careers/university- staff/supporting-your-students/support-for-personal-tutors
- 8. 1:1 and group meetings: other ideas & approaches • Graduate attributes – Introduction to graduate attributes for staff and students – Sample session plans – www.ed.ac.uk/schools-departments/institute-academic- development/learning-teaching/academic- pastoral/support/graduateattributes • School case studies – Approaches to 1:1 and group meetings, other aspects of student support – www.wiki.ed.ac.uk/display/casestudies/Academic+and+Person al+Support
- 9. Support for Personal Tutors University Student Support Services • Student Disability Service www.ed.ac.uk/schools-departments/student-disability-service/staff • Advice on helping distressed students www.ed.ac.uk/schools-departments/student-disability-service/staff/supporting- students/help-distressed-students • Student Counselling Service www.ed.ac.uk/schools-departments/student-counselling • Careers Service (employability and careers) http://www.ed.ac.uk/schools-departments/careers/university-staff/supporting-your- students/support-for-personal-tutors • Institute for Academic Development (study skills) www.ed.ac.uk/iad • A to Z of Student Support Services www.ed.ac.uk/staff-students/students/student-services • Advice Place (EUSA) www.eusa.ed.ac.uk/advice
- 10. Working with the School Student Support Team
Editor's Notes
- Notes on use: These slides have been produced as a resource for Schools and Colleges to draw upon when preparing local briefing events for experienced or continuing personal tutors or student support team staff. Rather than provide a comprehensive overview of the personal tutor system and other work to enhance student support more generally this presentation highlights resources linked to specific aspects of the personal tutor role and student support. Many of these resources have been produced and updated over the last three years linked to the introduction and evaluation of the Personal Tutor system and associated support (eg School Student Support Teams). There is no requirement for Schools to use these slides and they are free to adapt and tailor the content to local requirements. This is particularly important for topics like group meetings where different Schools will have arrangements and approaches tailored to local circumstances. A second set of slides, designed for new personal tutor briefings, is also available. This provides additional information on the overall aims and objectives of the personal tutor system as a whole. It also clarifies the roles and responsibilities of all those involved (staff and students). #####We have deliberately kept the formatting very simple so that slides can be formatted locally. The presentation (and any updates) is available for download from the Senior Tutor wiki <https://www.wiki.ed.ac.uk/display/PESS/Senior+Tutor+Network>. ##### Please contact Jon Turner (j.d.turner@ed.ac.uk) if you require any additional or alternative materials or contributions to local events. Each slide includes suggested text to accompany the slides and some additional notes for the presenter. Jon Turner, updated August 2015
- Accompanying text: A new University website has been launched for the start of the new academic year (September 2015) for Personal Tutors, Student Support Officers and other colleagues providing academic and pastoral support for students. And an equivalent site has been launched for students. These sites are intended to complement the documentation and contacts provided within individual Schools. This includes School personal tutor statements that are the key reference point for local arrangements.
- Accompanying text: Students have significant responsibilities as part of the Personal Tutor system. There are benefits for them but in order to get the most out of this they need to engage and work in partnership with their personal tutors and Student Support Teams. The core purposes for students are set out on the slide. The benefits for students have been outlined as: “Personal Tutor System - Benefits for Students Your Personal Tutor and the wider support network will work with you in partnership as you: Become a confident learner in your discipline and play an active part in your academic community Develop and reflect on the range of graduate attributes required for success at University and beyond Meet the challenges and opportunities of University life.” Studies have shown that students get most benefit from academic and support arrangements when they take an active role in it. It is therefore worth encouraging students to be proactive in preparing for meetings with their personal tutors. The IAD have put together some templates and suggestions for students on how they might approach this and these links, or other guidance, could be sent to students in advance of meetings (particularly the first one of the year or if the meeting has a specific theme – eg career planning). The IT tools which support the personal tutor system also enable students to write and keep records of relevant meetings and students can be encouraged to do this by their personal tutors. Students will access the tools via MyEd and staff via Euclid. Guidance on writing records and confidentiality is being provided for students and staff via a standard paragraph in the School Personal Tutoring Statement.
- Accompanying text: 1:1 meetings provide an opportunity for the personal tutor and student to have a conversation that is tailored to the individual student’s needs. These will vary depending, for example, on the year of study and time of year. As well as focussing on the core academic and broader guidance purposes of personal tutor meetings 1:1 meetings provide an opportunity to address any student concerns and discuss the student’s overall progress. In many cases the quality of the meeting will be improved by encouraging students to take the leading in preparing for and writing up a note of the meeting outcomes. Guidance for students on how to prepare for their personal tutor meeting (particularly at the start of the academic year) is available on the undergraduate section of the IAD website. The staff facing, academic and pastoral support section of the IAD website contains a series of resources that personal tutors can refer to, print out or adapt with advice on different approaches to planning and running 1:1 meetings, including an aide memoire of topics that could be used at different points in a student’s degree programme.
- Accompanying text: There is considerable flexibility in how different Schools use group meetings, in timing, topic and structure. Group meetings have several advantages over 1:1 meetings in terms of efficiency, the richness of discussion that can take place in a group setting and in encouraging student autonomy and peer support. Group meetings can also be used to address a range of different topics or themes, for example in preparing students for specific elements of their degree programme (e.g. placements, year abroad), to deal more effectively and efficiently with specific topics relevant to several or many students (e.g. particularly study skills, exam preparation, feedback). And it may be appropriate to work with other tutors or with student services in planning or running some of these sessions. Group meetings may also provide opportunities to work with other personal tutors to bring students together across different year groups or in support of specific cohorts (e.g. students registered on joint degree programmes). Guidance for personal tutors on planning and running group meetings, including more adventurous approaches are available on the Personal Tutor website. This contains a series of resources that personal tutors can refer to, print out or adapt. Notes for presenter: Plans for group meetings vary from School to School – this slide will probably need to be tailored to local circumstances
- Accompanying text: Several examples of how meetings with individual or groups of students can be developed or used to address different topics. These include material that can be used or adapted to facilitate discussion around approaches to study, looking ahead to future employment or study, and reflecting on student feedback and assessment. Further information and links are provided on the next two slides. Note for speakers: There’s no expectation here that all personal tutors will use all or many of these different approaches. Instead there’s an opportunity to encourage personal tutors and other colleagues to investigate these approaches to see if there are particularly approaches that appeal to them as a good fit to their students and other arrangements locally. These materials can all be accessed from the training and resources section of the staff Personal Tutor website (http://www.ed.ac.uk/staff-students/staff/supporting-students/home)
- Accompanying text: The IAD have produced a set of resources, templates and worksheets that can be used (or better still adapted to include subject-based examples or local context) in 1:1 meetings or group meetings to support a range of topics linked to study skills and how students approach their studies. This includes material on how to make the most of University lectures (a very different experience to their school education for many students), note taking, time management and understanding feedback and assessment methods. The Careers Service have developed a section of their website for personal tutors. This includes suggestions for how meetings with students (1:1 or group) can be used to prepare students for their future employment and careers. There is a section designed for those working with taught masters students and a section designed for those working with undergraduates. Both highlight the sorts of topics that students should be considered and the support they may need at different points in the academic year and their academic career. The website also includes related prompts for meetings and resources for students.
- Accompanying text: A consideration of what is meant by Graduate Attributes and how these develop through University study and broader co- and extra-curricular activities can play an important role in the Personal Tutor relationship and meetings. Graduate Attributions can be used as starting point with students: - in reflecting on academic performance; - in reflecting on how formal and informal learning contributes to longer-term aspirations; - in engaging as a member of a community of learners. Exploring achievements, challenges, goals and plans in relation to Graduate Attributes can help ensure productive and useful discussions at all stages of University life. Gavin McCabe (University employability consultant) has added a section to the IAD website that provides an introduction to graduate attributes for staff and students, along with sample session plans and suggestions for how graduate attributes could be used in group meetings The IAD case study wiki contains several examples from different Schools that looks at approaches that are being taken locally to personal tutor arrangements and other student support. This includes an example from PPLS where questionnaires are being used to prepare students for semester 2 personal tutor meetings. This helps to support student reflection and preparation in advance of personal tutor meetings focussed on specific topics (e.g. feedback & assessment, career planning, looking towards honours). https://www.wiki.ed.ac.uk/display/casestudies/PPLS+-+Questionnaires+in+Semester+2+One-to-One+Meetings There is a case study on the approach to group meetings taken in law which are based around a plenary with a key speaker talking for 30 minutes followed by small group breakouts with students and Personal Tutors for 20-30 minutes over tea and cake. Themes for the meeting topics vary depending on year group and semester (eg Year 3 students were gathered in a group meeting on the theme: 'preparing and submitting your dissertation proposal‘). https://www.wiki.ed.ac.uk/display/casestudies/Law+-+Group+Meetings Other case studies include the way in which the student support team in physics & astronomy has developed its use of IT tools for student support and the Personal Tutor (PT) system to effectively support students and staff (https://www.wiki.ed.ac.uk/display/casestudies/Physics+-+Tools+for+Student+Support); and the The Royal (Dick) School of Veterinary Studies House system, designed to facilitate listening to students and building communities (https://www.wiki.ed.ac.uk/display/casestudies/Veterinary+Studies+-+School+House+System) Additional case studies are being collected and added throughout the year.
- Accompanying text: Personal Tutors and School Student Support Teams can call upon a range of specialist University Support Services for information, guidance and support, both for you and for your students. This will include consideration of information for staff and students, referral arrangements and opportunities for partnership (e.g. CPD for personal tutors and student support staff, contributions to group meetings, resources for students, personal tutors and student support teams). Included on this slide are links for four of the services that come up most frequently – disability, counselling, careers and IAD, along with an AtoZ of all resources and a link to an excellent guide on how to help distressed students produced by the Student Disability Service and Student Counselling Service. The Students’ Association (EUSA) Advice Place provides a year-round, free, confidential and independent advice and information service for all students at the University. The Advice Place covers a wide range of areas including finance and funding, accommodation and tenancy, harassment and academic issues (including guidance and support on issues linked to students’ academic progress including academic appeals, special circumstances and cases of plagiarism or other academic misconduct). Students can drop in anytime or make appointments by phone or email.
- Notes for presenter: Specifics will vary from School to School. This slide has been left blank for Schools to add details of local arrangements as appropriate