This document proposes a plan to centralize back office software applications for all Omani government organizations. Currently, each organization procures and implements its own software, despite opportunities for centralization. The plan would conduct a market study to identify priority applications, develop business requirements, and phase implementation over 5 years. Centralizing applications could save costs on licenses, expedite eGovernment, and integrate data sharing between organizations. Challenges include ensuring adequate resources and managing expectations, but solutions involve outsourcing tasks, recruiting resources, developing skills, and communicating the phased approach.

1. Centralized Software-As-A Service
For Omani Government Organizations
Abdullah Al Barwani

2. Background and Purpose
Current Status and Issues
Improvement Strategy
Specific Action Plan
Expected Results
Contents

3. Background and Purpose
※ Describe why you have chosen this topic:
※ Describe the topic’s significance and purpose:
• Background
• Purpose
 resolves existing overlap and duplications of efforts
 high impact results
 align with overall strategy and initiatives
 National Level Impact
 if implemented, will result in big savings for the government
 if implemented, will expedite eGovernment implementation

4. Current Status and Issues
Currently ALL government organizations procure and implement
their own software and applications despite the fact that some of
these applications could be centralized
Also, some organizations are more mature than others which pose a
challenge for a whole of government eGovernment implementation
because of integration and data availability issues.

5. Project SWOT Analysis
S W
O T
Strength
Opportunity Threat
Weakness
 Ministerial Cabinet mandate and direction
 available budget
 organizational Authority

 Number of Available resources
 Available skills

 Capitalize on Government Cloud project


 Time Frame
 Open Source Initiatives
 Policy Enforcement

6. Current Status and Issues – Gap Analysis
Proposed Overall Goals (Objectives)
Proposed Purpose
Better Integration
Minimize Cost
Better data sharing
To
Be
As
Is
Unified Technical Architecture
Centralized Back Office applications deployment
Centralized Budgetary/Licences
Integrate for data sharing/ workflows
Separate deployment for each org.
Distributed budgetary planning
Non-integrated approach
Different technical Architecture

7. -Develop a plan to centralize Back office applications and software for all government
organizations with central budget and licenses requirement
-Capitalize of the current government cloud implementation to provide the project as p
art of the software-as-a service initiative
• Improvement Strategy
Improvement Strategy

8. Conduct a market research for the requirement for all government organizations
Develop a priority list of required software and applications
Develop the business requirement based on the number of licenses required and ex
pected growth
Phase out the implementation based on the priority list
Include the project in the annual business plan starting 2015
• Specific Action Plan
Specific Action Plan

9. Specific Action Plan
• The steps to achieve your goals
STEP 1
• Market Research
STEP 2
• Business requirement Document
STEP 3
• Create a plan for deployment in phases

10. • Implementing Organization
- Name of the organization: ___Information Technology Authority(ITA)
- Nature or type of the organization: Government
- Major functions of the organization:
• Society and human capital development
• Enhance e-Government & e-Services
• Enable ICT Industry Development
• Governance, Standards & Regulation
• National Infrastructure Development
• Promotion & Awareness
• Duration of the Project : (5) Year(s)
- Date of commencement: Jan 2015
- Date of completion: Dec 2020
Outline of the Action Plan

11. • Duration : (5) Year(s), First Year Work Plan: 2014
No Item Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Fund
US$
1 Prepare survey Materials
2 Allocate the team
3 Conduct the survey
4 Finalize requirement and report
5 Obtain approvals
6
7
8
9
10
Action Plan – Duration (Example)

12.  this information will only be available after the market study and
business requirement gathering
Outline of the Action Plan–Budget (if needed)

13. Expected Results – Outputs/Outcomes
• Economic Effects
 Big saving for the government from licenses
 expedited eGovernment implementation

• Technical Effects
 Unified Architecture
 more integrated solution
 Better data security
• Social and Environmental Effects
 Enhanced Data Sharing




14. (Challenges and Solutions)
• Challenges and Risks
 available number of resources and skills required
 high expectation from senior management on completion date



• Solutions
Outsource certain tasks with in-house supervision
 Recruit required resource
 Develop the required skills
 Manage the project in Phases
 Early communication to senior management about phases and
plans