3. Get better understanding of
the industry
Gain exposure to the tourism
industry and experience in the field
of sales and marketing
To get in-depth knowledge
of the sales and marketing
strategies
5. Tap Into Potential Market,
Create Leads, Design Itineraries,
Try to Convert Walk-Ins Into
Confirmed Bookings, Promote &
Market Products, Competition
Analysis, Create Bookings,
Responsible For Smooth
Completion of Tours, Solve On-
Tour Issues
Aggressive Marketing
Campaigns, Sales Calls, Road
Shows, Radio Jingles, Newspaper
Insertions, Pamphlet
Distributions, Coordinating With
Fellow Departments for Potential
Customers, Coordinate With On-
Tour Service Providers and Tour
Managers
Generate Revenue, Increase
Customer Base, Earn Loyal
Customers, Outstand
Competitors
DEPARTMENTAL
INFORMATION
6. Making Sales Calls, Generate Leads
Enroll New Bookings, Modifications,
Cancellations in Central Reservation System
Update Payment Details, Contact Service
Providers, Block Air Tickets & Hotel Rooms
Learning Outcomes
7. Prepare Customer Handovers
Coordinate With Visa Team for Timely Issue
& Dispatch of The Same On Time Before
Departure
Go Through Tour Feedbacks and Escalated
Cases For Both On-Tour & After Tour
Coordinate With Tour Managers Regarding
Tour Details and Customer Needs
