This document provides a summary of Shireen's skills and experience for a senior credit controller position. It details her education including a matric qualification and ongoing BCom studies. It then outlines her extensive skills and experience in areas such as debtors and creditors reconciliations, credit control, collections, data entry, customer service, and experience with software packages including BAAN, Syspro and SAP. Finally, it includes a detailed employment history describing her various roles from 1987 to present, demonstrating over 25 years of experience in credit control, debt collection, administration and human resources.

1. This summaryofShireen’s skills is for your easyreference.
JOB TITLE: Senior Credit Controller
EDUCATION: Matric
BCOM still studying
SKILLS AND EXPERIENCE:  Debtors reconciliations
 Creditors (local) including reconciliations
 Full function credit control
 Recons
 Payment allocations
 Telephonic collections
 Postcustomer payment by recording cash, credit
card and cheque transactions
 Post revenues by verifying and entering
transactions from bank statements
 Full Estimator function including:
 Quotations
 Orders
 Maintenance Billing and tenders documents
 Recons
 Bank reconciliations
 Booking units
 Customer service
 Purchase and sales journal
 Management reports
 Customer service
 Petty cash
 Data capturing
 Sales admin
Computer packages used:
Package:
Ms Word
Excel
PowerPoint
BAAN
Impact/Syspro
Pastel
SAP
LANGUAGES: Fully bilingual - English and Afrikaans
RACE AND GENDER: Coloured, female
AVAILABILITY: 30 days’ notice period
SALARY: Negotiable
INTERVIEW TIME: At your earliest convenience

2. EDUCATION
SECONDARY EDUCATION
HIGHEST STANDARD PASSED: Matric
INSTITUTION: Silver Oaks
YEAR: 1986
SUBJECTS PASSED: English
Afrikaans
Biology
Science
Geography
Mathematics
Education other: Currently Studying towards obtaining myBCOM degree
EMPLOYMENT HISTORY
EMPLOYER: Volvo SA Pty Ltd – Jetpark
POSITION: Permanent
DATES OF SERVICE: 01 December 2011 - Present
SALARY: 22 500.00. med aid, pension 14 300.00 nett
DUTIES:  Full CreditcontrolFunction total book value 40 to 50
million all duties on SAP
EMPLOYER: Personnel Avenue – Benoni
POSITION: Temporary Assignee
DATES OF SERVICE: 4 July 2011 – 01 December 2011
SALARY: Hourly rate
DUTIES:  Full Credit control duties on SAP
REASON FOR LEAVING: Temporary assignment seeking permanent position

3. EMPLOYER: Otis Pty Ltd – Wadeville
POSITION: New Business Estimator / Credit controller
DATES OF SERVICE: May 2008 – 31 March 2011
SALARY: R12 200 medical aid and pension fund - R9500 net
DUTIES:  Sales Administration
 Obtained quotations from international and national
suppliers
 Compiled tenders documentation
 Liaised with Internal Sales Staff
 Maintenance billing and tender documentation
 Invoicing and related finance functions
 Debtors
 Filing
 Recons
 Journals entries
 Reports on billing recons
 Ordered from overseas
 Costing due to forex changes
 Variation orders to the contracts
 New contract billing
 Updates of existing contract billing
 Amendments
 Variation orders to the contracts
Labour variation orders Foreing debtors including:
 Recons
 Spreadsheets relating to the progress of the
contracts
 Costing as a result of Forex changes on the
contracts
 contracts billing
 Invoicing, ICR’s and re-estimates
 Variation orders to contracts
 Labour variation orders
 Assisted with bank allocations and queries on the
banking of cash receipts
 Banking – recon on bank a/c – cash on hand and
cash accounts
REASON FOR LEAVING: Resigned
EMPLOYMENT HISTORY continued…
EMPLOYER: Otis Pty Ltd
POSITION: Debtors Clerk (temporary position)
DATES OF SERVICE: 5 May 2008 to 19 October 2008
SALARY: Hourly rate
DUTIES: Debtors Clerk temporaryassignmentatOtis,where her
duties includes the following:

4. Assisted SMS Billing Accountant, including:
 New Contract Billing
 Updating existing Contract Billing
 Amendments to addresses,debitorder information
and name changes
 Credit notes
 Additional debits
 Recons
 Journal entries
Assisted CMS Accountant, including:
 Recons
 Spreadsheets relating to the progress of the
contracts
 Costing as a result of Forex changes on the
contracts
 CMS contracts billing
 Invoicing, ICR’s and re-estimates
 Variation orders to contracts
 Labour variation orders
 The general ledger and invoicing system (CMS)
doesn’t talk to each other, , therefore all invoicing
and relevantgeneral ledger has to be recapturedon
CMS system
 Assisted with bank allocations and queries on the
banking of cash receipts
Assist Accountant, including:
 New Contract Billing
 Updating existing Contract Billing
 Amendments to addresses, debit order
information and name changes
 Credit notes
 Additional debits
 Recons
 Journal entries
 Local debtors – corporate and commercial
REASON FOR LEAVING: Temporaryassignments, was made permanentatOtis
as Estimator
EMPLOYMENT HISTORY continued…
EMPLOYER: Sulzer South Africa
POSITION: b. Debtors / Credit controller
a. Creditors Clerk
(Did Creditors for 1 year,then moved over to Debtors /
CreditController position,butran with both positions for
3 months ½ day each)
DATES OF SERVICE: February 2006 – 30 April 2008
SALARY: R10 100, medical aid, pension fund and bonus
DUTIES:  Full Debtors function
 Debtors reconciliations on Excel
 Credit control – telephonic collections
 Debtors book value R50 million

5.  Full Creditors function
 Creditors reconciliations on Excel
 Creditors book value R20 – 25 million
 Worked on BAAN, Excel and Ms Word systems
REASON FOR LEAVING: Resigned
*************************************
EMPLOYER:
CFG
POSITION: Debtors Clerk
DATES OF SERVICE: November 2005 – January 2006
SALARY: Hourly rate
DUTIES:  Full Debtors functions
 Debtors reconciliations
 Worked on SAP system
REASON FOR LEAVING: Temporaryassignmentended
EMPLOYMENT HISTORY continued…
EMPLOYER: Minandi Administrators CC Eldorado Park
POSITION: Owner
DATES OF SERVICE: April 2004 – November 2005
SALARY: Drawings
DUTIES:  Administration of deceased estates
 Prepared andforwardeddocumentation to Masters
Office in Pretoria
 Liaised with Attorneys
 Provided and referred people for trauma counselling
 Liaised with Master’s offices
 Dealt with unions – to obtain financial aid for the
next to kin
 Provided financialadvice regarding investments and
set up appointments if required by next of kin
 Lodged insurance claims – death benefits
 Did training to SETA and union employees re:
- explaining the difference between a beneficiary
and when policies form partofthe estates terms
and conditions of insurance policies
- the difference of intestate and when a last will
and testament are in place
- when a deceasedestates can be wound up with

6. out an attorney and when an attorney must be
appointed
 Liaised withinsurance companies unions such as
the metal industries, NUMSA and the deceased
person’s employer.
 Lodged claims with the labour department
 Advised next to kin regarding the importance of a
last will and testament as well as funeral cover
 General administration
 Prepared weekly analysis
 Prepared monthly budget
REASON FOR LEAVING: Company was declared dormant due to her going
through divorce andhaving to sell their houseand move
EMPLOYMENT HISTORY continued…
EMPLOYER: Tristar Plastics – Aeroton
POSITION: b) HR Officer
a) Debtors/ Credit Controller
(Debtors /CreditController only for 1 year,then ran HR
and Debtors /CreditController position together for 4
years)
DATES OF SERVICE: July 1999 – March 2004
SALARY: R126 000 pa includingmedical aid, pension fund and
bonus
DUTIES:  All HR related duties
 Compiled administration targets for ABET
 Drew up skills development programmes
 Completedand submittedal relevantdocs to labour
department and SIEFSA (MERSETA)
 Employment equity co-ordinator and chairperson
 Processed wages
 Conducted interviews both internal and external
 Conducted disciplinary hearing
 Lodged claims with Seta’s for learnership and other
studies within the NQF framework
 Full debtors function
REASON FOR LEAVING: Resigned, to start own business
*************************************
EMPLOYER: Stannic – Braamfontein/ Parktown North
POSITION: Various positions with Stannic
DATES OF SERVICE: March 1990 – June 1999
DUTIES:  Data capture clerk duties
 Fleet clerk duties
 Customer service clerk duties
 Credit controller duties
 Legal recoveries duties
 Insurance claims duties
REASON FOR LEAVING: Resigned,better prospects offered atTristar

7. EMPLOYMENT HISTORY continued…
EMPLOYER: First National Bank – Carlton Centre, Johannesburg
POSITION: Various positions with FNB
DATES OF SERVICE: February 1987 – February 1990
SALARY: Hourly rate
DUTIES:  Data capturer duties
 Managerial Assistant duties
 Ledgers
 New Business Controller
REASON FOR LEAVING: Resigned,due to uncertaintyofretrenchments looming