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IF DETROIT IS DEAD, SOME THINGS NEED TO BE SAID
AT THE FUNERAL
WILLIAM K. TABB
Queens College
ABSTRACT: A growing literature has long proclaimed the city
of Detroit to be “dead.” Of course
cities, unlike sentient beings, do not actually die even if they
dramatically lose industry and population
and the local government its ability to meet basic needs. How
their continuing crisis is addressed depends
on how competing interests are able to tell their story. This
essay evaluates the most significant of these
competing and complementary stories and evaluates state-
appointed Emergency Financial Manager
Kevyn Orr’s plan of adjustment that would cut the pensions of
city workers and reduce payments to
some bondholders by large amounts. What would happen will be
settled in the years to come as court
challenges are addressed. This essay evaluates explanations and
who and what is to blame. It provides
an alternative focus to the “Detroit is dead” literature and raises
concerns absent from the dominant
narratives of what is justified in a just settlement.
INTRODUCTION
When it comes to urban problems, “Detroit is consistently close
to the bottom of the league
tables” (Reese, Sands, & Skidmore, 2014, p. 113). Two decades
ago Ze’ev Chafets (1990, p. 119),
a self-described native son of “Murder Capital U.S.A,” called
Detroit “America’s first Third World
city.” That year the 1990 Census, comparing the 77 U.S. cities
with over 200,000 residents, ranked
Detroit first in poverty, or looked at from the bottom of the
rankings, it was the bottom. The city
had the highest percentage of households receiving public
assistance payments, the city with the
proportionately fewest able to support themselves, another
indication of last place. It was at the
bottom in terms of the median value of owner-occupied homes.
A generation later these statistics
persist; half the children in the city are still growing up in
poverty and, according to the FBI Uniform
Crime Report database, Detroit still has the highest crime rate
of any other large American city, the
bottom rank in pubic safety. It remains the poorest large city in
America. (An exhaustive recitation
of the city’s difficulties from eroding tax base to non-
functioning street lights, unemployment,
dysfunctional infrastructure, equipment available to police and
fire fighters, and other particulars are
catalogued in “Declaration of Kevyn D. Orr” (2013).)
A powerful consensus, expressed by an ever-lengthening
bookshelf bearing titles such as Detroit:
An American Autopsy, The End of Detroit, Lost Detroit, and
The Ruins of Detroit, suggests that the
city is “dead.” In what can be read as a valentine of lament,
George Galster (2012) tells us Detroit
has been “suicidal.” He portrays it as moving inevitably toward
an end state of “mortropolis.” Peter
Eisinger offers a similar post-mortem: “There is no more
compelling story today of the dark side of
America’s urban experience than the slow death of the city of
Detroit” (2014, p. 1). Of the many
writers who partake in the “dead Detroit” discourse, Eisinger is
one of the few who makes the
important point that urban death is not identical to biological
death. The city does not disappear.
Seven hundred thousand people still live there and, as in many
other deindustrialized cities, selective
Direct correspondence to: William K. Tabb, Queens College,
CUNY, 65-30 Kissena Blvd., Queens, NY 11367-1597. E-mail:
[email protected]
JOURNAL OF URBAN AFFAIRS, Volume 37, Number 1, pages
1–12.
Copyright C© 2015 Urban Affairs Association
All rights of reproduction in any form reserved.
ISSN: 0735-2166. DOI: 10.1111/juaf.12173
2 II JOURNAL OF URBAN AFFAIRS II Vol. 37/No. 1/2015
revitalization is possible over time. What is unlikely, unless
there is a substantive change in national
priorities, is that the low-income, crime-infested, government-
abandoned neighborhoods will be
incorporated into any such felicitous urban “rebirth.” Standard
explanations for Detroit’s death come
from conservatives, and in a counter-story from liberals. Both
conclude that not much can be done
for Detroit.
This essay interrogates issues assumed, and ignored, in both
mainstream bankruptcy narratives.
Throughout, attention will be paid to political choices made,
choices that go unrecognized and those
that in retrospect are now considered inevitable, and so not
really choices at all. Unlike the “Detroit
is dead” literature, I argue that while the city may be more
extreme in the extent of damage, it is
part of a wider phenomenon of painful urban austerity (Peck,
2012). The absent center of the Detroit
story is the ongoing distributional struggle in our cities and
local jurisdictions that is revealed in an
examination of this particular high-profile case. These outcomes
in Detroit and similarly afflicted
cities are the result of political choice made far beyond city
limits. While the article focuses on
the issues surrounding Detroit’s bankruptcy, most commentators
have invoked its story for larger
purposes. These inevitably color the narrative. As Joshua Akers
writes, “In most popular accounts and
critiques, the city of Detroit serves as a scrim . . . onto which
the hopes and ills of the commentator
are projected” (2013, p. 1075). We start by reviewing some of
the most common of such stories.
TALES OF A DEATH FORETOLD
Urban realities are conditioned by changing national priorities.
In the 1960s the federal government,
led by a liberal-labor coalition, responded to the voting strength
of the industrial belt by advancing
urban policies that included categorical grants in areas
important to the health of cities, with revenue
sharing based on the acknowledgment that many cities could not
meet the basic needs of their
citizens solely from self-generated revenues. It was understood
that continuing to raise local taxes
would lead to further erosion of the tax base as businesses and
better-off individuals left high-
tax jurisdictions, and that therefore revenue sharing was
justified to address urban problems. But
with deindustrialization and federal programs subsidizing
highway construction and home buyers,
troubled cities of the Northeast and the Great Lakes region
continued to lose population and electoral
clout to their suburbs. As the South and West grew, urban
federal spending was reduced and programs
dismantled (Tabb, forthcoming). A long period of austerity
urbanism brought a sense of inevitability
and helplessness to places like Detroit.
The dominant explanation of Detroit’s demise is that local
elected officials, and the voters who
elected them, were unwilling to make the hard choices
necessary to address their changed circum-
stances. Stepping back from the details (which will be
considered subsequently), the failure of Detroit
elucidates contrasting conservative and liberal diagnoses of
what ails America. It is possible to see
Detroit’s bankruptcy as a result of an inevitable failure of
liberalism, with its penchant to interfere
with market forces. Michigan is the home of what had been the
strongest labor union in the country.
A major force from the New Deal through the Great Society
(Amberg, 1994), the United Auto Work-
ers (UAW) was in the forefront of lobbying for progressive
social and economic legislation and of
providing support for politicians who backed such legislation;
much of it was adopted in Washington
and in large cities with progressive governments. The charge is
widely made that Michigan politi-
cians beholden to the UAW introduced and pushed policies
favoring unions and municipal workers
to the point of fiscal irresponsibility (see for example Ditmar
2009). There are those who blame
the union for pricing Detroit out of world auto markets,
bankrupting Chrysler and General Motors,
and then using its influence to persuade Barack Obama to bail
them out (Styn, 2013). Republican
presidential candidate Mitt Romney endorsed such a view,
declaring that, “The president gave the
[auto] companies to the UAW” (Politifact, 2013).
A counter-narrative reminds us that by the 1960s the multi-
story, huge plants in the city had become
obsolete, replaced by far larger single-story plants built outside
the city, often in areas with lower
wages and a non-union local labor market. Plants that remained
were upgraded, using labor-replacing
technologies. It has also been argued that Big Three
management, comfortable with its long-standing
oligopolistic position, made cars that were believed by
consumers to be inferior to the higher-quality
II If Detroit is Dead, Some Things Need To be Said at the
Funeral II 3
and lower-cost imports when the latter became available. To
analysts on the left, it is disingenuous to
blame urban disinvestment on the workers for the lack of
competitiveness of cars built in Detroit or
on the politicians, no matter how venal. These were not the
main causes of the city’s problems. The
alternative story tells of the permanent displacement of workers
as a result of technological change
and globalization of production that induced white flight from
the city. Blacks were almost totally
barred from moving to the suburbs by hostile white residents,
creating the situation of concentrated
black poverty in a diminished Detroit. It was George W. Bush’s
administration that initiated the
rescue of the auto companies, and the Obama White House that
agreed to plant closings and moving
production to China and elsewhere to lower costs. The UAW
had to agree to major wage and benefit
cuts.1
While much of the discussion continues to be motivated by
making points in support of a larger
political narrative, whether one accepts the conservative or the
liberal story, the bottom line for both
is that Detroit ends up in the same desperate position. The city
had reached the end of the line.
Conservatives dismiss giving aid out of hand. Liberals regret
that not much can be done. Either way,
Detroit is left for dead. And yet cities, unlike people and other
sentient beings, rarely die. For a city, the
question is different: What happens after its former rationale for
existence is gone? The deterioration
is painful and the suffering can persist for decades, but real
people and spaces continue to be present;
some neighborhoods do better than others. History continues. It
is possible that over time Detroit, or
at least its core and some select areas, will revitalize, as has
happened in other deindustrialized cities.
Admittedly, such a possibility is denied in most of this
literature where there is broad agreement that
what sets Detroit apart “is an inability to recover” (Reese,
Sands, & Skidmore, 2014, p. 113). But
should it be set apart so easily at a time that news reports speak
of a wave of municipal bankruptcies
“moving across the country” (PBS News Hour, 2014) and
property taxes, the major source of local
revenues, are limited in many jurisdictions by continuing
problems for so many mortgage holders?
Zillow’s Negative Equity Report (2014), based on third-quarter
2013 data, reports that one in five
American homeowners, or almost 10 million households, have a
mortgage that remains underwater,
holding back a market recovery. Five million households have
gone through home foreclosure since
the real estate market collapse began in 2007. Local
governments in a large number of places are
feeling the pain.
It is true that as Detroit’s bottom ranking suggests the “worst in
show” narrative makes the city
an outlier. But while Detroit is the greatest failure among
America’s troubled large cities, it is far
from the only locus of concentrated urban poverty, fiscal crisis,
and hardship. The Comprehensive
Annual Financial Reports for the years of the Great Recession
and recovery (2007–2011) undertaken
by Pew’s American Cities Project examine the fiscal condition
of the cities at the center of America’s
30 most populous metropolitan areas. They call attention not
only to present but to future pressures
on urban economies, detailing a number of factors—from
inadequate property tax collection to the
fiscal constraints at the state and federal levels—that impact aid
to cities. “[T]o an already shaky
fiscal picture,” Pew researchers predict still more serious
problems ahead. And, if the problem is a
general one, there are national consequences that isolating
Detroit should not be allowed to obscure.
“Addressing demands for local services, claims on existing
revenue from unfunded liabilities, and
other commitments with fewer dollars will mean tough choices
for local leaders and have serious
implications for the national economy” (Pew Charitable Trusts,
2013, p. 3). If Detroit is “dead,” there
are many cities in dangerously poor health, and the cumulative
consequences for the nation merit
careful attention rather than obituaries.
Looking at city-by-city evaluations, Richard Wolff (2013)
offers the wry suggestion that:
Detroit’s struggle with bankruptcy might find some relief, or at
least distraction, by presenting its
desperate economic and social conditions as a tourist attraction.
“Visit Detroit,” today’s advertise-
ment might begin, “see your region’s future here and now: the
streets, neighborhoods, abandoned
buildings, and the desolation. Scary, yes, but more gripping
than any imaginary ghost story.”
Chris Isidore (2013) of CNNMoney captures a common
pessimism about how our political system
responds to urban fiscal problems when he writes: “It’s virtually
impossible that Congress would
4 II JOURNAL OF URBAN AFFAIRS II Vol. 37/No. 1/2015
approve a Detroit bailout this time around, especially with so
many other local governments around
the country facing their own financial problems.” The votes are
simply not there, and have not been
for some time. (For a comprehensive view of the parameters see
Emily Johnson, 2014.)
Troubled cities lost population and electoral clout to suburbs
and, as the South and West grew in
voting strength, their representatives in Washington declined to
help shrinking cities in other regions.
Data from the Center on Budget and Policy Priorities show that
federal spending between 1981 and
1992 (adjusted for inflation) was reduced 82% for subsidized
housing, 63% for job training and
employment services and community development, and 40% for
social service block grant funding
(Johnson, 2002). This disinvestment problem has been building
for some time. A 1991 survey of 50
large cities by the U.S. Conference of Mayors similarly found
that during the 1980s, city budgets
increased by 95% but the federal contribution to those budgets
fell from 17% of spending in 1980
to 6% in 1990 (on federal aid to states and local governments in
this period see Hinds and Eckholm,
1990).
Central to these changes was a shift from a public philosophy—
in which the spatial unevenness of
resources to meet local needs was addressed through revenue
sharing—to a belief that all jurisdictions
must meet spending demands out of locally-sourced resources.
If basic public goods could not be
provided by city governments, the localities themselves were
blamed for incompetence and lack of
foresight, and left “to die.” While they tell different stories, to a
remarkable extent conservatives and
liberals agree that in the end Detroit’s decline is a result of
circumstances that cannot be reversed.
It is certainly true that Detroit will never resemble what it was
in the heyday of the auto industry, but
as other former industrial cities from Chicago to Pittsburgh
have demonstrated, the death of industry
does not mean that a new economic base cannot be created,
allowing a different city to evolve—even
if in such success stories city finances remain tenuous and
conflicts between downtown interests and
the neighborhoods can cause continuing tensions. To say that
Detroit is dead may be too pessimistic
when one considers the prospect for a selective revivification.
There are new investments being made
in the city that promise to make it, or at least parts of it, viable
again. This prospect is difficult to
evaluate.
What might be called the pro-renew growth coalition is engaged
in a public relations campaign
celebrating the city’s alleged comeback, an effort that has been
declared by pessimists as a challenge
“perhaps not seen since the Edsel” (Yaccino, 2014). Boosterism
after all can be expected from
politicians (Stabenow & Levin, 2013). But there is also a
developing literature that celebrates
dynamism in shrunken cities, including Detroit. Brookings
Institution scholars capture such optimism
when they look at the city and see “a passionate network of
visionaries and stubborn CEOs” catalyzing
innovation and collaboration in Detroit. They argue that
“Detroit is drawing a new geography of
innovation” and that “Detroit is an incredible living laboratory
where the future of American cities
is being demonstrated” (Katz & Bradley, 2013, pp. 116, 138,
140).
The revival story celebrates Dan Gilbert, who moved his
company, Quicken, to downtown Detroit
where he owns millions of square feet in dozens of buildings
that have been repurposed. Similarly,
Peter Karmanos brought Compuware and thousands of its
employees to a new downtown office
building. Such narratives make much of the presence of a
successful Whole Foods and find other
signs of new life in the city, or at least its downtown and
midtown areas. Others suggest that over time
the city’s remaining assets, along with rock-bottom land costs,
can attract revitalizing investment to
at least parts of Detroit, as has happened in other depressed
cities. A regrowth coalition can seize
the opportunity and find allies in the larger metropolitan area
where shared benefits are possible.
The jurisdictional divides that limited regional cooperation in
the past may be overcome by a new
sense of mutual interest (Hall & Jonas, 2014).
The limited spillover of such redevelopment has been noted in
studies of other cities involved in
similar revitalization schemes. Their limits by now are well-
understood (Smith, 1996); for example
the harbor development in Baltimore is a success in
revitalization. But cable TV’s The Wire illuminates
a different story, an” uncompromising autopsy . . . a failed
experiment, where every glimmer of
possibility leads down a fast track to disappointment and ruin”
(Gottlieb, 2014, p. 27); death of a city
imagery.
II If Detroit is Dead, Some Things Need To be Said at the
Funeral II 5
Evaluations of planning efforts by Detroit-based foundations
and the activities of private investors
reveal a bifurcated literature. On the one hand are the signs of
economic development in corporate
relocations, financial repopulation incentives, and public-
private partnerships (Solomon, 2014); on
the other, there is a continued exercise in social exclusion:
“urban shrinkage as a performance in
whiteness” (Pedroni, 2011). The final establishment of a
regional transportation agency (in 2013, on
the 23rd try since the 1970s) may provide for greater metro
Detroit integration. But urban revival
optimists maintain a narrow focus which demonstrates little
attention to the neighborhoods that are
ignored in their plans.
The optimists see rebirth in the city’s future. The pessimists are
skeptical. The concern here is
not to prognosticate. Rather it is to suggest that the question,
“Is the city alive or dead?,” misses the
more complicated story of the here-and-now of the bankruptcy
proposals the appointed Emergency
Financial Manager has made, the response from creditors and
citizens, and the way the story of the
bankruptcy is being told. These too are matters that need to be
better understood both for what they
say about Detroit—past, present and future—and for the
precedent that will be set for cities facing
similar difficulties. The details reveal a great deal that
illuminates the “death” of the city.
(RE)FRAMING DETROIT’S BANKRUPTCY
The law under which Governor Rick Snyder appointed a
financial manager for Detroit was
unpopular—and not only among Detroit residents. In 1990, the
Michigan legislature enacted Public
Act 72, which empowered the state to appoint an emergency
manager to intervene in municipalities
facing financial crisis. In 2011, the governor and legislature
enacted Public Act 4, which gave an
appointed emergency manager the authority to unilaterally
modify, reject, and terminate municipal
contracts. In a March 5, 2012 referendum Michigan voters
rejected PA 4. After the Michigan Court
of Appeals ruled in favor of the rejection, the legislature
enacted Public Act 436, effective March
28, 2013. Like PA 4, it gave emergency managers the right to
override contracts. A provision in the
new legislation immunized the law from public referendum. On
February 19, 2013, under PA 436, a
Financial Review Team appointed by Governor Snyder to
examine the city’s fiscal situation found
Detroit to be in a state of emergency. The Local Emergency
Finance Assistance Loan Board installed
a manager, Kevyn Orr, on March 14, 2013.
In an interview with the Wall Street Journal (Finley, 2013), Orr
made clear his orientation when he
spoke of Detroit’s resistance to what he thought needed to be
done. He described Detroit as having
been “dumb, lazy, happy and rich.” The city now needed to pay
for its lack of foresight. To Orr
and perhaps many readers of the Wall Street Journal, it was
understood that with both industry and
population having left the city, bankruptcy was the only
realistic solution. Public employees (who
were by implication “dumb, lazy, happy and rich”) would have
to lose benefits they were legally
entitled to receive.2 While inevitable, protests were, from Orr’s
perspective, a waste of time. The
emergency manager wanted to keep discussions “practical”; as
the protesting workers saw it, such
reasonableness was a product of the domination of finance
capital, with democracy an inconvenience.
Orr countered that, “Instead of engaging in a war of words, even
if you have to do that for public
consumption, come to me confidentially with a counter-
proposal. I haven’t heard that” (Associated
Press, 2013). From his and the governor’s perspective, such
harsh austerity was a given. This attitude
is of course similar to that of the troika functionaries in the face
of widespread protests in Greece,
Spain, and elsewhere. As in the case of Europe, analysis by
those suspicious of the “technical claims”
made by officials enforcing discipline and austerity offers a
counter narrative.
Media consideration of Detroit’s bankruptcy has for the most
part accepted the seemingly obvious
necessity of the imposition of external control over the city,
voiding the democratic rights of citizens.
The rationale is that the actions taken by an appointed manager
will be those that the city should have
taken, but did not. These decisions are controversial by
definition. The imposed program protects
some interests at the expense of others. In a profoundly
important way it determines ownership and
asset claims. In each of these cases, it is claimed, austerity will
be temporary and restart growth after
legacy debts have been removed. There is widespread
skepticism that this will be the case. Moody’s
6 II JOURNAL OF URBAN AFFAIRS II Vol. 37/No. 1/2015
Investors Service, for example, notes in a 2014 evaluation that
Detroit’s operating restructuring “faces
high hurdles” (Shepardson, 2014).
It is important to understand how the same neoliberal policy
regime that enabled significant debt
to build up now imposes a solution to the crises produced by
that unpayable debt (Tabb, 2014). The
headline figure of $18 billion that Detroit owed creditors was
presented as the necessity for declaring
bankruptcy. There are, however, other views based upon
alternative numbers which query the need
for bankruptcy and the solutions seemingly made necessary by
it. David Sirota (2013) offers one
such counter-narrative:
[T]he right blames state and municipal budget problems
exclusively on public employees’ retire-
ment benefits, often underfunding those public pensions for
years. The money raided from those
pension funds is then used to enact expensive tax cuts and
corporate welfare programs. After years
of robbing those pension funds to pay for such giveaways, a
crisis inevitably hits, and workers’
pension benefits are blamed—and then slashed. Meanwhile, the
massive tax cuts and corporate
subsidies are preserved, because we are led to believe they had
nothing to do with the crisis.
Ultimately, the extra monies taken from retirees are then often
plowed into even more tax cuts and
more corporate subsidies.
As Sirota suggests, examining spending and tax forgiveness
decisions helps us understand the
fuller nature of Detroit’s fiscal problems. Former Detroit News
columnist Bill Johnson, writing in
Crain’s Detroit in a 2011 article entitled “Detroit’s Corporate
Welfare Binge,” provides numbers on
how much the city spent in subsidies that have had dubious
returns. Michigan spent at least $6.65
billion in a recent year on corporate subsidies—the equivalent
of 30 cents per dollar of the state
budget (Story, 2012). Cancelling subsidies to businesses not yet
paid by the city and state, restoring
state aid, and a bridge loan would make bankruptcy
unnecessary.
Tax expenditures redistribute wealth in ways that are often not
understood by tax payers. This is
because the return to such expenditures is rarely measured;
rather it is simply asserted to be beneficial.
A review of the optimal contracting provisions where funds
subsidize the transference of property
rights; the costs, benefits, and extent to which giveaways are
justified, reveals a zero sum game in
which one jurisdiction’s victory comes at the expense of others
(Chirinko & Wilson, 2008). Using
data on industrial property tax abatement from 152 communities
in the five counties surrounding
Detroit from 1983 to 2002, researchers found that the benefits
to jurisdictions offering such incentives
are quite small relative to their cost. Tax abatements offered in
competing communities do not appear
to influence a jurisdiction’s industrial property value growth
(Kang, Skidmore, & Reese, 2013). A
comprehensive examination of thousands of local initiatives
nationwide (with more than 150,000 in
the data base) found that states, counties, and cities give
companies more than $80 billion a year
to attract and hold employers and jobs. The cost is no doubt
higher since even the most careful
compendium will miss many instances that are granted but not
priced.
No comprehensive survey exists of the number of jobs actually
created; neither the granting
authority that claims it has spent money and attracted jobs, nor
the companies involved who may not
deliver on numerical targets, have interest in follow-up. In
regard to Detroit: what is clear is that the
auto industry pioneered such negotiations with local authorities
over potential plant location; that
“even today, GM is the top beneficiary, public records
indicate.” It was followed closely by Ford and
Chrysler. Over the years, corporations have pitted local officials
against one another to get the most
lucrative packages. “States compete with other states, cities
compete with surrounding suburbs, and
even small towns have entered the race with the goal of
defeating their neighbors” (Story, 2012).
As Doug Winters, the attorney for Ypsilanti Township—a
satellite city for Detroit’s auto industry
that granted GM more than $200 million in incentives—
commented to an investigator, “They had
put basically a stranglehold on the entire state of Michigan and
other places across the country by
just grabbing these tax abatements by the billions” accompanied
by “a very thinly disguised threat
that if you don’t give us these tax abatements, then we’ll have
to go somewhere else” (Story, 2012).
Needless to say, such arrangements increase fiscal stress.
II If Detroit is Dead, Some Things Need To be Said at the
Funeral II 7
Without outside intervention or the restructuring that would
follow from bankruptcy, Detroit was
projected to have close to a $200 million negative cash flow in
Fiscal Year 2014 ($198.5 million as
projected in the city’s “Proposal for Creditors”), according to
the financial manager’s estimate. Some
of the obligations merit particular interest. Orr had set the cost
of terminating the city’s ill-considered
interest rate swaps at $345 million, a figure seen as inflated by
observers in order to strengthen the
case for default. Days before filing its bankruptcy petition the
number was lowered to $250 million,
months later to $220 million, and finally to $165 million. Judge
Steven W. Rhodes of the United
States Bankruptcy Court judged even that number too high
(Walsh, 2014a). This was because, as
Turbeville (2013) writes, “A strong case can be made that the
banks that sold these swaps may have
breached their ethical, and possibly legal, obligations to the city
in executing these deals.” Judge
Rhodes’ opinion lends support to the argument that the swap
contracts appeared to be illegal to begin
with and should therefore be invalidated.
Protestors outside the court carried signs making an additional
connection: “Bank of America
Owes Detroit for destroying our neighborhoods!” Given the cost
of acceding to bank claims, the
judge’s pronounced skepticism, and the widespread protests, a
very different approach came to be
taken by Orr. He brought suit against the banks, claiming the
deal was done “at the prompting
of investment banks that would profit handsomely from the
transactions” (Walsh, 2014b). In what
presaged a historic challenge to Wall Street, the city sought to
cancel the swaps, arguing that they
were illegal from the outset—sending shudders through the
municipal bond and financial product
markets. What is at stake are competing interpretations of what
fairness demands and the law allows.
The decision of whether the interest rate derivatives the city
was encouraged to buy by the banks
were on their face fraudulent, as the emergency financial
manager now declares (following judicial
and community pressure), will in part be decided on the basis of
understandings regarding the role
of the financial sector.
The real estate crash that produced the Great Recession,
precipitated as it was by the financial
institutions, was painful for communities across the United
States, most definitely including Detroit.
In order to keep the subprime bubble going, mortgage
originators sought out additional low-income
homeowners and urged them to remortgage their homes
irrespective of their ability to service the
loans. The incentive was that these mortgages would be bundled
into collateralized debt obligations
and passed on. The mortgage originator received payment up-
front, with the risk shifted onto those
who purchased the derivatives. The consequence of the collapse
of the real estate bubble was that
many of these underwater mortgages went into default and real
estate tax collection, a crucial source
of city revenue, fell. One may argue that the fall in property tax
revenues caused by the subprime
crisis, not the 2013 pension expenses, caused Detroit’s default.
According to Census Bureau data, non-seasonal vacant
properties increased 51% nationally, from
nearly 7 million in 2000 to 10 million in April 2010, with 10
states seeing increases of 70% or
more. High foreclosure rates contributed to these additional
vacancies. There was a redirection of
public attention to the magnitude of government—away from
the cause of these deficits and from
the plight of 10 million people who lost their homes after 2007
as a result of the subprime mortgage
collapse, foreclosures, and evictions. Because so much else had
gone wrong in Detroit, politicians
and academics tend to overlook the essential role that banks
played in its collapse.
Racial segregation and the number and rate of foreclosures
across the Detroit metropolitan area—
and in metropolitan counties in the Midwest—have been
correlated (Darden & Wyly, 2010). Seg-
regation was found to be an important contributor to the
foreclosure crisis, even after controlling
statistically for other relevant variables from housing conditions
to credit worthiness (Ruch & Massey,
2010). African-American neighborhoods were targeted more
aggressively than others for predatory
loans. At the height of the bubble nearly 50% of all loans going
to African-Americans were catego-
rized as subprime. The collapse of the bubble led to “the largest
loss of wealth for these communities
in modern history” (2012 National Fair Housing Alliance report,
as quoted in Gottesdiener, 2013).
Much of the transfer occurred through illegal practices by banks
subsequently required to pay out
large, if not sufficient, settlements for inducing people to incur
financial obligations they could not
possibly meet and causing many to lose their homes in
fraudulent foreclosures. The culpability of
the banks and the extent of their mistreatment of homeowners
are well documented (Tabb, 2012).
8 II JOURNAL OF URBAN AFFAIRS II Vol. 37/No. 1/2015
A similar discussion needs to happen around the issue of city
pension obligations and the
bankruptcy. The aforementioned $18 billion is long-term debt
and therefore not to be confused
with the current shortfall. Wallace Turbeville (2013), a former
Goldman Sachs investment banker,
tells us that this figure is “irrelevant to analysis of Detroit’s
insolvency and bankruptcy filing, highly
inflated and, in large part, simply inaccurate.” The real situation
is that the city needs to address its
cash flow shortfall which the emergency manager puts at only
$198 million, an amount that may also
be inflated because it is based on, as Turbeville argues,
“extraordinarily aggressive” assumptions.
As is common, and perhaps even unavoidable, the emergency
financial manager was chosen from
a firm that represented banks in bankruptcy proceedings. Orr’s
background was seen as a factor,
for example, in his claim that Detroit’s pension liabilities
accounted for $3.5 billion of the city’s
debt. This was an amount more than three and a half times the
amount reported by the actuary of
the Retirement System of the City of Detroit, a discrepancy that
raises questions in the minds of
critics as to how objective he would be in submitting a
restructuring plan to the bankruptcy court.
On the inevitable other hand, estimates made on the rather far-
fetched assumption of an 8% return
to pension fund investments have been seen as unrealistic.
Detroit, while facing the same overly
optimistic expected returns that allowed smaller contributions to
retirement funds in many places,
was not out of line in terms of the cost of its pension
obligations in relation to its revenues. The
judgment of experts at Boston College’s Center on Retirement,
a generally well-respected source,
provides comparisons showing Detroit’s pension costs
comprising 7.7% of its revenues, considerably
less than those of New York or Philadelphia, for example. It is
ranked number 65 out of 173 cities
surveyed with a funding level of 77% compared to the average
of 73% (Munnell et al., 2013).
Not only is the situation of Detroit not as bleak as is popularly
asserted, but issues of fairness also
arise. As “Buttonwood,” The Economist columnist writes,
Once a worker has retired, it is very hard to replace lost income.
Pensioners may have started
working in Detroit in the 1970s; they cannot reasonably have
anticipated the city’s current problems.
In contrast, most municipal bonds are held as part of diversified
portfolios; any loss resulting from
a writedown will cause only a small dent in the investor’s
wealth. Most bonds will have been bought
in recent years when the city’s problems had become well-
known and were reflected in its credit
rating; the city’s bonds were first classed as junk in 1992. Thus
investors were making a conscious
decision to grab a higher yield in the face of higher risks.
It was widely argued that pension obligations should be
prioritized over the claims of unsecured
bondholders of general obligation debt (Johnson, 2014).
A year after he had been appointed, Orr filed a 120-page plan of
adjustment, the legal name for
the document stating what the city says it can pay. To cut the
$18 billion debt, it called for giving
the unsecured holders of general obligation debt 20 cents on the
dollar and general pensioners 74%
of their existing monthly pensions that average a modest
$19,000 a year, but only 66% if pensioners
through their union resisted and dragged the matter out in court
hoping for a better deal. Police and
fire workers were offered 90%, with an offer of 96% if they
quickly accepted avoiding court costs
for the city. At the end of March 2014, Orr, on behalf of the
city, offered a revised version of the
city’s plan that would pay some of its bondholders and
pensioners less than originally offered (Dolan,
2014). There would then be further drawn-out legal challenges.
Under the core elements of the Orr plan, water and sewer bonds
would be paid in full, but other
bonds, including those funded with dedicated taxes, would
receive 15 cents or less on the dollar that,
like other elements of the amended plan (Attorneys for the
Debtor, 2014), may or may not be found
justified by the courts. By changing the status of the bonds—
reneging as critics maintain—Orr is
potentially damaging the promised commitment of “full faith
and credit,” not only on Detroit, but
other cities in Michigan and nationally. One way or another
precedents will be set (Alexander, 2014).
The plan rested on the most interesting accommodation in the
proposal, an extra $820 million that
would go to the pension fund and not to other creditors. This
elite intervention—made in consultation
among the governor’s representatives, nine local and national
foundations, and the Detroit Institute
of Arts (DIA)—would protect the DIA and its art collection that
would be insulated by independent
non-profit status from efforts of the creditors to force sale of its
world class holdings.
II If Detroit is Dead, Some Things Need To be Said at the
Funeral II 9
The financial press reported anger at a possible “cramdown”
that would pay unsecured bond
holders so little. The Economist’s March 1, 2014 bold-faced
headline declared, “Bondholders choke
at the city’s restructuring proposals.” But buying high-risk
bonds often brings such an outcome.
Public sector debtors had been more generous in the past out of
fear that future borrowing costs
would increase as a result of a strategy that challenged these
claims. In private bankruptcy cases
this was not an issue. How the bankruptcy plays out will set a
precedent for other deeply indebted
cities. By imposing such a settlement on bondholders, future
borrowing costs for other cities would
rise to reflect the new perception of greater risk for lenders. The
terms of the bankruptcy will
undoubtedly change and perhaps, as one pundit has written,
“Orr’s legacy will be a plan that, instead
of solving Detroit’s financial problems, will land the city in
court fighting lawsuits for years to come”
(Alexander, 2014).
Some of the city’s other creditors, like the Detroit Police
Lieutenants and Sergeants Associa-
tion, agreed to concessions fearing they would experience a
worse outcome in a cramdown by the
bankruptcy judge that would be imposed if they did not agree.
Editorial writers, and not only in
Detroit, contrasted what was happening in Detroit to what
happened in the housing market collapse
in which creditors, in that case powerful banks, did not have to
cut a deal with bankrupt homeowners.
While pensioners have to negotiate new terms, big banks did not
have to negotiate, “leaving home-
owners in the dust” (New York Times, 2014). This comparison
may be considered in terms of the
differences between Chapter 9 and Chapter 13 of the bankruptcy
code and how Michigan law is
being interpreted (Stoll et al., 2013). In any case, politics and
courtroom debate will go on for some
time and bargaining will evoke these and other arguments.
How bondholders and pensioners are treated in relation to
promises made to each requires consider-
ation of what justice demands, but also pragmatic
considerations. Many of the holders had purchased
high-yield bonds relatively recently at deep discount, given
what was understood as risk of loss. They
now demanded payment from which their speculative
investment would greatly profit. Yet any time
the expectation of the owners of financial obligations are
disappointed, powerful financial interests
protest what is declared an illegitimate redistribution of income
and wealth. In considering the issues
of bankruptcy and rights conflicts, it is important to reconsider
distribution of blame for public debt.
Understandings of the laws involved and justice claims for
priority, the (ir)responsibility of financial
institutions and their past, often illegal behavior, and the extent
of subsidies to private investors that
have proven costly to Detroit and other jurisdictions are
important considerations. To declare the
city of Detroit dead without closer attention to the next chapters
in the city’s story is insufficient.
When this is undertaken it is necessary to look back at the
allocation of responsibility for the city’s
continuing pain.
From the start, in his rejecting of Orr’s first proposal (there
have been five at this writing) Judge
Rhodes said the court “will not participate or perpetuate hasty
and imprudent financial decision-
making” and the judge indicated he would not approve
settlements, even those recommended by his
court’s own mediator, that do not resolve the city’s systemic
problems (Review and Outlook, 2014).
On September 2, 2014, the bankruptcy trial, formally a plan
confirmation hearing, began. The City
of Detroit would have to prove to Judge Rhodes’ satisfaction
that it had crafted a viable and fair plan
that corrects the financial mistakes of the past and revitalizes
services. Judge Rhodes has the power
to accept, offer modifications, or reject the plan. It is up to him
to determine whether the plan is fair,
follows the law, and has the prospect of success. If it does, he
would allow the city to emerge from
bankruptcy. At this writing, all that can be said is that there will
be perhaps as many as 80 people
testifying, that between the city and its creditors there will be
several hundred exhibits, and after
more weeks or months Judge Rhodes will issue a decision
(Bomey, 2014).
CONCLUDING THOUGHTS
This essay queries the story of the demise of Detroit. Whether
or not one finds potential in
revitalization efforts, the factors stressed in this paper should
encourage the re-examination of the
current situation of the city, particularly the framing of the
city’s bankruptcy. It has argued that
looking at the abundance of depressing statistics concerning
Detroit, it is easy to understand the
10 II JOURNAL OF URBAN AFFAIRS II Vol. 37/No. 1/2015
popularity of the “Detroit is dead” story. But because cities are
not like humans, they rarely die
permanently. They may fall on hard times; their governments
can cease to function in meeting their
most basic obligations. By interrogating the details and
reflecting on different accounts of the causes
of the crisis, and how these are implicit in the bankruptcy
discussion, some insight into the ongoing
distributional struggle that takes place in urban space can be
gained.
ENDNOTES
1 Romney was surely wrong in his interpretation of what Obama
had done. Not only was it President George W.
Bush who, before he left office, authorized loans to Chrysler
and GM, under Obama union workers were forced to
accept major concessions that continued after the companies
returned to profitability and, by 2013 enjoyed record
sales. Many American plants were closed as the Obama team
carried out a painful restructuring. Strategies to make
U.S.-based transnationals more competitive internationally
included greater foreign sourcing, with no particular
concern for displaced American workers.
What is impressive about the intervention by the Obama
administration, which effectively took control of what
had been America’s largest corporation, was its
uncompromising demand that GM overhaul its insulated
corporate
culture. This included requiring GM’s chief executive, Rick
Wagoner to resign. The hands-on task force appointed
by Obama also required the company to replace several
members of its board with new outside directors. GM and
Chrysler were required to cut jobs, close factories. They
emerged as leaner manufacturers, along the lines their
foreign competitors had pioneered—thanks to the government.
In the closing days of 2013, when the government sold the last
of what was once a 60% stake in GM, taxpayers
lost $10 billion of their $49.5 billion investment in the Detroit
automaker. The Center for Automotive Research in
Ann Arbor estimated that the government’s auto bailout helped
save 1.2 million jobs in the United States (Vlasic
& Lowrey, 2013). The decisiveness of the Obama administration
in carrying out a state-led industrial policy to
restructure the industry was impressive, in contrast to the
unwillingness of Congress to allocate new funds to
help the city of Detroit. President Obama did, however, instruct
administration officials to find as much money as
possible from funds already allocated to government agencies
that could be channeled to the city.
2 When word of Orr’s comments spread, retired city workers
demonstrated in front of his office demanding an
apology. The Detroit Free Press quoted Charles Jenkins, who
worked in the city’s recreation department for
30 years as saying, “You can go out there and talk nasty things
about our city, but we’re some good people,” adding
that his annual pension was less than $20,000 a year. “All
around the world, they’re talking about us like dogs,
saying what type of people we are. We’re a loving people, we’re
a happy people. Then they want to take something
from us. It don’t make sense. I worked hard. Everybody else
here worked hard.” The group of retirees organized
with the help of the American Federation of State, City and
Municipal Employees, the city’s largest employee
union, rallied outside City Hall before going upstairs to Orr’s
office. They held signs that said, “I am not lazy!” and
“I earned my pension” (Guillen & Gardner, 2013).
To paint Orr as sinister and unfeeling seems a mistake, at least
if one also pays attention to other incidents such
as his response in a New York restaurant to a disgruntled banker
who told him, “We’re going to punish you.” Orr
told the banker standing over his table about a little girl he saw
on Seven Mile Road waiting for a bus ride home
from school “that would likely take her to a blighted
neighborhood with broken streetlights. ‘None of us would let
our children live that way—and that is the life of the children in
this city,’ Orr, a father of two, recalled telling the
speechless banker, whom he declined to identify” (Livengood,
2014).
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ABOUT THE AUTHOR
William K. Tabb is Professor Emeritus of Economics at Queens
College and of Economics, Political
Science and Sociology at the Graduate Center, City University
of New York. He has been visiting
professor of economics at the University of California, Berkeley
and scholar in residence at Kansai
University, Japan. Tabb was Principal Consultant, Evaluation
Office, United Nations Development
Program study of South-South Cooperation. His books include
The Long Default: New York and the
Urban Fiscal Crisis, The Political Economy of the Black Ghetto,
The Restructuring of Capitalism
in Our Time, Economic Governance in the Age of Globalization,
Unequal Partners: A Primer on
Globalization, Reconstructing Political Economy: The Great
Divide in Economic Thought, and The
Postwar Japanese System: Cultural Economy and Economic
Transformation.
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PROJECT MANAGEMENT: THE MANAGERIAL PROCESS,
SIXTH EDITION
Published by McGraw-Hill Education, 2 Penn Plaza, New York,
NY 10121. Copyright © 2 014 by
McGraw-Hill Education. All rights reserved. Printed in the
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or distributed in any form or by any
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prior written consent of McGraw-Hill
Education, including, but not limited to, in any network or other
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may not be available to customers outside the
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ISBN 978-0-07-809659-4
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Library of Congress Cataloging-in-Publication Data
Gray, Clifford F.
Project management : the managerial process / Erik W. Larson,
Clifford F.
Gray.—Sixth edition.
pages cm
Previous editions published as: Project management : the
managerial
process / Clifford F. Gray, Erik W. Larson.
ISBN 978-0-07-809659-4 (alk. paper)
1. Project management. 2. Time management. 3. Risk
management. I. Larson, Erik W., 1952-
II. Title.
HD69.P75G72 2014
658.4904—dc23
2013027472
The Internet addresses listed in the text were accurate at the
time of publication. The inclusion of a
website does not indicate an endorsement by the authors or
McGraw-Hill Education, and McGraw-Hill
Education does not guarantee the accuracy of the information
presented at these sites.
www.mhhe.com
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v
About the Authors
Erik W. Larson
ERIK W. LARSON is professor of project management at the
College of Busi-
ness, Oregon State University. He teaches executive, graduate,
and undergraduate
courses on project management and leadership. His research and
consulting activ-
ities focus on project management. He has published numerous
articles on matrix
management, product development, and project partnering. He
has been honored
with teaching awards from both the Oregon State University
MBA program and
the University of Oregon Executive MBA program. He has been
a member of the
Portland, Oregon, chapter of the Project Management Institute
since 1984. In
1995 he worked as a Fulbright scholar with faculty at the
Krakow Academy of
Economics on modernizing Polish business education. He was a
visiting professor
at Chulalongkorn University in Bangkok, Thailand, and at
Baden-Wuerttemberg
Cooperative State University in Bad Mergentheim, Germany. He
received a B.A.
in psychology from Claremont McKenna College and a Ph.D. in
management
from State University of New York at Buffalo. He is a certified
project manage-
ment professional (PMP) and Scrum Master.
Clifford F. Gray
CLIFFORD F. GRAY is professor emeritus of management at
the College of
Business, Oregon State University. He continues to teach
undergraduate and grad-
uate project management courses overseas and in the United
States; he has per-
sonally taught more than 100 executive development seminars
and workshops.
His research and consulting interests have been divided equally
between opera-
tions management and project management; he has published
numerous articles
in these areas, plus a text on project management. He has also
conducted research
with colleagues in the International Project Management
Association. Cliff has
been a member of the Project Management Institute since 1976
and was one of the
founders of the Portland, Oregon, chapter. He was a visiting
professor at Kasetsart
University in Bangkok, Thailand, in 2005. He was the president
of Project Man-
agement International, Inc. (a training and consulting firm
specializing in project
management) 1977–2005. He received his B.A. in economics
and management
from Millikin University, M.B.A. from Indiana University, and
doctorate in oper-
ations management from the College of Business, University of
Oregon. He is
certified Scrum Master.
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“Man’s mind, once stretched by a new idea, never
regains its original dimensions.”
Oliver Wendell Holmes, Jr.
To my family who have always encircled me with
love and encouragement—my parents (Samuel
and Charlotte), my wife (Mary), my sons and their
wives (Kevin and Dawn, Robert and Sally) and
their children (Ryan, Carly, Connor and Lauren).
C.F.G.
“We must not cease from exploration and the end of all
exploring will be to arrive where we begin and to know
the place for the first time.”
T. S. Eliot
To Ann whose love and support has brought out
the best in me. And, to our girls Mary, Rachel, and
Tor-Tor for the joy and pride they give me. Finally,
to my muse, Neil, for the faith and inspiration he
instills.
E.W.L
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vii
Preface
Our motivation in writing this text continues to be to provide a
realistic,
socio-technical view of project management. In the past,
textbooks on project
management focused almost exclusively on the tools and
processes used to man-
age projects and not the human dimension. This baffled us since
people not tools
complete projects! While we firmly believe that mastering tools
and processes is
essential to successful project management, we also believe that
the effectiveness
of these tools and methods is shaped and determined by the
prevailing culture of
the organization and interpersonal dynamics of the people
involved. Thus, we try
to provide a holistic view that focuses on both of these
dimensions and how they
interact to determine the fate of projects.
The role of projects in organizations is receiving increasing
attention. Projects
are the major tool for implementing and achieving the strategic
goals of the orga-
nization. In the face of intense, worldwide competition, many
organizations have
reorganized around a philosophy of innovation, renewal, and
organizational
learning to survive. This philosophy suggests an organization
that is flexible and
project driven. Project management has developed to the point
where it is a pro-
fessional discipline having its own body of knowledge and
skills. Today it is nearly
impossible to imagine anyone at any level in the organization
who would not ben-
efit from some degree of expertise in the process of managing
projects.
Audience
This text is written for a wide audience. It covers concepts and
skills that are used
by managers to propose, plan, secure resources, budget, and
lead project teams to
successful completions of their projects. The text should prove
useful to students
and prospective project managers in helping them understand
why organizations
have developed a formal project management process to gain a
competitive advan-
tage. Readers will find the concepts and techniques discussed in
enough detail to
be immediately useful in new-project situations. Practicing
project managers will
find the text to be a valuable guide and reference when dealing
with typical prob-
lems that arise in the course of a project. Managers will also
find the text useful in
understanding the role of projects in the missions of their
organizations. Analysts
will find the text useful in helping to explain the data needed
for project imple-
mentation as well as the operations of inherited or purchased
software. Members
of the Project Management Institute will find the text is well
structured to meet
the needs of those wishing to prepare for PMP (Project
Management Profes-
sional) or CAPM (Certified Associate in Project Management)
certification
exams. The text has in-depth coverage of the most critical
topics found in PMI’s
Project Management Body of Knowledge (PMBOK). People at
all levels in the
organization assigned to work on projects will find the text
useful not only in pro-
viding them with a rationale for the use of project management
processes but also
because of the insights they will gain on how to enhance their
contributions to
project success.
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viii Preface
Our emphasis is not only on how the management process
works, but more
importantly, on why it works. The concepts, principles, and
techniques are univer-
sally applicable. That is, the text does not specialize by industry
type or project
scope. Instead, the text is written for the individual who will be
required to man-
age a variety of projects in a variety of different
organizational settings. In the
case of some small projects, a few of the steps of the
techniques can be omitted,
but the conceptual framework applies to all organizations in
which projects are
important to survival. The approach can be used in pure project
organizations
such as construction, research organizations, and engineering
consultancy firms.
At the same time, this approach will benefit organizations that
carry out many
small projects while the daily effort of delivering products or
services continues.
Content
In this and other editions we continue to resist the forces that
engender scope
creep and focus only on essential tools and concepts that are
being used in the real
world. We have been guided by feedback from practitioners,
teachers, and stu-
dents. Some changes are minor and incremental, designed to
clarify and reduce
confusion. Other changes are significant. They represent new
developments in the
field or better ways of teaching project management principles.
Below are major
changes to the sixth edition.
• Computer exercises and MS Project examples have been
updated to MS Project
2010, and 2013 including video tutorials to help students master
the basics of
MS Project.
• Terms and concepts have been updated to be consistent with
the fifth edition of
the Project Management Body of Knowledge (2013).
• The chapters on Agile Project Management and Careers in
Project Manage-
ment have been expanded.
• Chapter 6 utilizes a new example that clarifies the differences
between free and
total slack. Chapters 1, 2, 4, 5 and 14 have been updated.
• A description of the Activity on Arrow (AoA) method for
calculating networks
has been deleted from the text and is now available only in the
Instructor’s
Manual.
• New student exercises and cases have been added to many
chapters.
• The Blue Zuma computer exercise in Appendix 2 has been
replaced by the new
Red Zuma exercise.
• The Snapshot from Practice boxes feature a number of new
examples of project
management in action as well as new Research Highlights that
continue to pro-
mote practical application of project management.
• The Instructor’s Manual contains a listing of current YouTube
videos that cor-
respond to key concepts and Snapshots from Practice.
Overall the text addresses the major questions and issues the
authors have encoun-
tered over their 60 combined years of teaching project
management and consult-
ing with practicing project managers in domestic and foreign
environments. The
following questions represent the issues and problems
practicing project managers
find consuming most of their effort: What is the strategic role
of projects in con-
temporary organizations? How are projects prioritized? What
organizational and
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Preface ix
managerial styles will improve chances of project success?
How do project manag-
ers orchestrate the complex network of relationships involving
vendors, subcon-
tractors, project team members, senior management, functional
managers, and
customers that affect project success? What factors contribute
to the development
of a high-performance project team? What project management
system can be set
up to gain some measure of control? How do managers prepare
for a new interna-
tional project in a foreign culture? How does one pursue a
career in project
management?
Project managers must deal with all these concerns to be
effective. All of these
issues and problems represent linkages to an integrative project
management view.
The chapter content of the text has been placed within an
overall framework that
integrates these topics in a holistic manner. Cases and snapshots
are included
from the experiences of practicing managers. The future for
project managers
appears to be promising. Careers will be determined by success
in managing
projects.
Student Learning Aids
The text website (www.mhhe.com/larsongray6e) includes study
outlines, online
quizzes, PowerPoint slides, videos, Microsoft Project Video
Tutorials and web
links. The trial version of Microsoft Project software is
included on its own
CD-ROM free with the text.
Acknowledgments
We would like to thank Lacey McNeely for updating the Test
Bank and Online
Quizzes; Charlie Cook for revising the PowerPoint slides;
Oliver F. Lehmann for
providing access to PMBOK study questions; and Pinyarat
Sirisomboonsuk for
accuracy checking the text and Instructor’s Resource Manual
content.
Next, it is important to note that the text includes contributions
from numer-
ous students, colleagues, friends, and managers gleaned from
professional conver-
sations. We want them to know we sincerely appreciate their
counsel and
suggestions. Almost every exercise, case, and example in the
text is drawn from a
real-world project. Special thanks to managers who graciously
shared their cur-
rent project as ideas for exercises, subjects for cases, and
examples for the text.
Shlomo Cohen, John A. Drexler, Jim Moran, John Sloan, Pat
Taylor, and John
Wold, whose work is printed, are gratefully acknowledged.
Special gratitude is due
Robert Breitbarth of Interact Management, who shared
invaluable insights on
prioritizing projects. University students and managers deserve
special accolades
for identifying problems with earlier drafts of the text and
exercises.
We are indebted to the reviewers of past editions who shared
our commitment
to elevating the instruction of project management. The
reviewers include Paul S.
Allen, Rice University; Denis F. Cioffi, George Washington
University; Joseph D.
DeVoss, DeVry University; Edward J. Glantz, Pennsylvania
State University;
Michael Godfrey, University of Wisconsin–Oshkosh; Robert
Key, University of
Phoenix; Dennis Krumwiede, Idaho State University; Nicholas
C. Petruzzi, Uni-
versity of Illinois–Urbana/Champaign; William R. Sherrard,
San Diego State
University; S. Narayan Bodapati, Southern Illinois University at
Edwardsville;
Warren J. Boe, University of Iowa; Burton Dean, San Jose
State University; Kwasi
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x Preface
Amoako-Gyampah, University of North Carolina–Greensboro;
Owen P. Hall,
Pepperdine University; Bruce C. Hartman, University of
Arizona; Richard Irving,
York University; Robert T. Jones, DePaul University; Richard
L. Luebbe, Miami
University of Ohio; William Moylan, Lawrence Technological
College of
Business; Edward Pascal, University of Ottawa; James H.
Patterson, Indiana Uni-
versity; Art Rogers, City University; Christy Strbiak, U.S. Air
Force Academy;
David A. Vaughan, City University; and Ronald W. Witzel,
Keller Graduate
School of Management. Nabil Bedewi, Georgetown University;
Scott Bailey, Troy
University; Michael Ensby, Clarkson University; Eldon Larsen,
Marshall Univer-
sity; Steve Machon, DeVry University–Tinley Park; William
Matthews, William
Patterson University; Erin Sims, DeVry University–Pomona;
Kenneth Solheim,
DeVry University–Federal Way; and Oya Tukel, Cleveland
State University.
Gregory Anderson, Weber State University; Dana Bachman,
Colorado Christian
University; Alan Cannon, University of Texas, Arlington;
Susan Cholette, San
Francisco State; Michael Ensby, Clarkson University; Charles
Franz, University
of Missouri, Columbia; Raouf Ghattas, DeVry University;
Robert Groff, West-
wood College; Raffael Guidone, New York City College of
Technology; George
Kenyon, Lamar University; Elias Konwufine, Keiser University;
Rafael Landaeta,
Old Dominion University; Muhammad Obeidat, Southern
Polytechnic State
University; Linda Rose, Westwood College; Oya Tukel,
Cleveland State Univer-
sity; and Mahmoud Watad, William Paterson University.
In the sixth edition we continue to commit to improving the
text content and
improving instruction of project management. We are grateful
to those reviewers
who provided helpful critiques and insights on the fifth edition,
which helped us
prepare this revision. The reviewers for the sixth edition include
Victor Allen,
Lawrence Technological University; Mark Angolia, East
Carolina University; Alan
Cannon, University of Texas at Arlington; Robert Cope,
Southeastern Louisiana
University; Kenneth DaRin, Clarkson University; Ron Darnell,
Amberton Uni-
versity; Jay Goldberg, Marquette University; Mark Huber,
University of Georgia;
Marshall Issen, Clarkson University; Charles Lesko, East
Carolina University;
Lacey McNeely, Oregon State University; Donald Smith, Texas
A&M University;
Peter Sutanto, Prairie View A&M University; Jon Tomlinson,
University of North-
western Ohio. We thank you for your many thoughtful
suggestions and for making
our book better. Of course we accept responsibility for the final
version of the text.
In addition, we would like to thank our colleagues in the
College of Business at
Oregon State University for their support and help in
completing this project. In par-
ticular, we recognize Prem Mathew and Ping-Hung Hsieh for
their helpful advice and
suggestions. We also wish to thank the many students who
helped us at different stages
of this project, most notably Neil Young, Saajan Patel,
Katherine Knox, Dat Nguyen,
Lacey McNeely and David Dempsey. Mary Gray deserves
special credit for editing
and working under tight deadlines on earlier editions. Special
thanks go to Pinyarat
(“Minkster”) Sirisomboonsuk for her help in preparing the last
four editions.
Finally, we want to extend our thanks to all the people at
McGraw-Hill/Higher
Education for their efforts and support. First, we would like to
thank Thomas
Hayward and Wanda Zeman for providing editorial direction,
guidance, and
management of the book’s development for the sixth edition.
And we would also
like to thank Jane Mohr, Heather Ervolino, Nichole Birkenholz,
Arpana Kumari,
and Janean Utley for managing the final production, design,
supplement, and
media phases of the sixth edition.
Erik W. Larson
Clifford F. Gray
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xi
Note to Student
You will find the content of this text highly practical, relevant,
and current. The
concepts discussed are relatively simple and intuitive. As you
study each chapter
we suggest you try to grasp not only how things work, but why
things work. You
are encouraged to use the text as a handbook as you move
through the three levels
of competency:
I know.
I can do.
I can adapt to new situations.
Project management is both people and technical oriented.
Project manage-
ment involves understanding the cause-effect relationships and
interactions
among the sociotechnical dimensions of projects. Improved
competency in
these dimensions will greatly enhance your competitive edge as
a project
manager.
The field of project management is growing in importance and
at an expo-
nential rate. It is nearly impossible to imagine a future
management career that
does not include management of projects. Résumés of
managers will soon be
primarily a description of the individual’s participation in and
contributions to
projects.
Good luck on your journey through the text and on your future
projects.
Chapter-by-Chapter Revisions for the Sixth Edition
Chapter 1: Modern Project Management
• New Snapshot: Project Management in Action 2013.
• Makes stronger case for why project management is essential
skill set for
anyone’s career.
• New Snapshot: A Dozen Examples of Projects Given to
Recent College
Graduates.
Chapter 2: Organization Strategy and Project Selection
• New Snapshot: Does IBM’s Watson’s Jeopardy Project
Represent a Change in
Strategy?
• New Snapshot: HP’s Strategy Revision.
• Expanded discussion on the importance of project sponsors.
• Revamped description of how project risks are assessed
during the proposal
phase.
• New case: Fund Raising Project Selection Case.
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xii Note to Student
Chapter 3: Organization: Structure and Culture
• New Snapshot: Google-y.
• New case: Horizon Consulting.
Chapter 4: Defining the Project
• A new central example of a Work Breakdown Structure
(WBS).
• Discussion of Process Breakdown Structure (PBS).
• Inclusion of “power/interest” map for assessing stakeholders.
Chapter 5: Estimating Project Times and Costs
• New Snapshot: Reducing Estimating Error.
• Introduction to Reference Class Forecasting methodology.
• New case: Post Graduation Adventure.
Chapter 6: Developing a Project Schedule
• A new central example that clarifies the differences between
free and total
slack.
• A description of the Activity on Arrow (AoA) method for
calculating networks
has been deleted from the text and is now available only in the
Instructor’s
Manual.
Chapter 7: Managing Risk
• New Snapshot: Playing Soccer in the Desert.
• New case: Sustaining Project Risk Management during
Implementation.
Chapter 8 Appendix 1: The Critical-Chain Approach
• New Snapshot: Critical Chain Applied to Airplane Part
Arrivals.
Chapter 9: Reducing Project Duration
• New Snapshot: Smartphone Wars.
Chapter 10: Leadership: Being an Effective Project Manager
• New case: The Blue Sky Project.
• New ethical dilemmas mini-case: Old Princeton Landing.
Chapter 11: Managing Project Teams
• Expanded discussion on project vision.
Chapter 12: Outsourcing: Managing Interorganizational
Relations
• New Snapshot: The Boeing 787 Dreamliner.
• New Snapshot: U.S. Department of Defense’s Value
Engineering Awards 2013.
• New case: Shell Case Fabricators.
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Note to Student xiii
Chapter 15: International Projects
• More extensive discussion of financial risks associated with
international
projects.
• New Snapshot: Project X–Namibia, Africa.
• New exercise assessing relative safety of different countries.
Chapter 17: An Introduction to Agile Project Management
• Elaborates on the role of product owner in Scrum.
• Includes all the principles of Agile Manifesto.
• Introduces the use of Sprint and Release Burndown charts to
monitor progress
on Agile projects.
• Discusses the use of hybrid models that combine elements of
Agile and
Waterfall.
Chapter 18: Project Management Career Paths
• New Snapshot: Ron Parker.
• Discussion on how to take advantage of opportunities at a
university to de-
velop project management skills.
• Expanded discussion of the value of certification.
• New Snapshot: Grooming the Next Generation at Intel.
Appendix 2: Computer Project Exercises
• The Blue Zuma computer exercise in Appendix 2 has been
replaced by a new
Red Zuma exercise.
• A video tutorial that demonstrates step by step how to
complete and answer
the original Blue Zuma exercise is available online for students.
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xiv
Brief Contents
Preface vii
1. Modern Project Management 2
2. Organization Strategy and Project
Selection 24
3. Organization: Structure and Culture 66
4. Defining the Project 100
5. Estimating Project Times and
Costs 128
6. Developing a Project Plan 160
7. Managing Risk 204
8. Scheduling Resources and Costs 250
9. Reducing Project Duration 304
10. Leadership: Being an Effective Project
Manager 338
11. Managing Project Teams 374
12. Outsourcing: Managing
Interorganizational Relations 418
13. Progress and Performance
Measurement and Evaluation 456
14. Project Closure 510
15. International Projects 538
16. Oversight 572
17. An Introduction to Agile Project
Management 590
18. Project Management Career Paths 614
APPENDIX
One
Solution
s to Selected Exercises 627
Two Computer Project Exercises 641
GLOSSARY 658
ACRONYMS 667
PROJECT MANAGEMENT
EQUATIONS 668
INDEX 669
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xv
Contents
Preface vii
Chapter 1
Modern Project Management 2
What Is a Project? 6
The Project Life Cycle 8
The Project Manager 9
Being Part of a Project Team 10
Current Drivers of Project Management 11
Project Governance 15
Alignment of Projects with Organizational
Strategy 16
Project Management Today: A Socio-Technical
Approach 17
Summary 18
Chapter 2
Organization Strategy and Project
Selection 24
The Strategic Management Process: An
Overview 26
Four Activities of the Strategic Management
Process 29
The Need for a Project Portfolio Management
System 32
Problem 1: The Implementation Gap 32
Problem 2: Organization Politics 33
Problem 3: Resource Conflicts and Multitasking 34
A Portfolio Management System 36
Classification of the Project 36
Selection Criteria 37
Financial Criteria 37
Nonfinancial Criteria 39
Applying a Selection Model 42
Sources and Solicitation of Project
Proposals 43
Ranking Proposals and Selection of Projects 44
Managing the Portfolio System 46
Balancing the Portfolio for Risks and Types of
Projects 48
Summary 49
Appendix 2.1: Request for Proposal (RFP) 63
Chapter 3
Organization: Structure and Culture 66
Project Management Structures 67
Organizing Projects within the Functional
Organization 68
Organizing Projects as Dedicated Teams 71
Organizing Projects within a Matrix Arrangement 74
Different Matrix Forms 75
What Is the Right Project Management
Structure? 79
Organization Considerations 79
Project Considerations 79
Organizational Culture 81
What Is Organizational Culture? 81
Identifying Cultural Characteristics 83
Implications of Organizational Culture for
Organizing Projects 86
Summary 89
Chapter 4
Defining the Project 100
Step 1: Defining the Project Scope 102
Employing a Project Scope Checklist 102
Step 2: Establishing Project Priorities 106
Step 3: Creating the Work Breakdown Structure 108
Major Groupings Found in a WBS 108
How WBS Helps the Project Manager 109
A Simple WBS Development 109
Step 4: Integrating the WBS with the
Organization 113
Step 5: Coding the WBS for the Information
System 113
Process Breakdown Structure 116
Responsibility Matrices 117
Project Communication Plan 118
Summary 122
Chapter 5
Estimating Project Times and Costs 128
Factors Influencing the Quality of Estimates 130
Estimating Guidelines for Times, Costs, and
Resources 131
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xvi Contents
Top-Down versus Bottom-Up
Estimating 133
Methods for Estimating Project Times and
Costs 135
Top-Down Approaches for Estimating Project Times
and Costs 135
Bottom-Up Approaches for Estimating Project Times
and Costs 139
A Hybrid: Phase Estimating 141
Level of Detail 143
Types of Costs 144
Refining Estimates 146
Creating a Database for
Estimating 149
Summary 150
Appendix 5.1: Learning Curves for Estimating 155
Chapter 6
Developing a Project Plan 160
Developing the Project Network 161
From Work Package to Network 162
Constructing a Project Network 164
Terminology 164
Basic Rules to Follow in Developing Project
Networks 164
Activity-on-Node (AON)
Fundamentals 165
Network Computation Process 169
Forward Pass—Earliest Times 169
Backward Pass—Latest Times 171
Determining Slack (or Float) 173
Using the Forward and Backward Pass
Information 175
Level of Detail for Activities 176
Practical Considerations 176
Network Logic Errors 176
Activity Numbering 176
Use of Computers to Develop Networks 177
Calendar Dates 180
Multiple Starts and Multiple Projects 180
Extended Network Techniques to Come Closer to
Reality 180
Laddering 180
Use of Lags to Reduce Schedule Detail and Project
Duration 180
An Example Using Lag Relationships—The Forward
and Backward Pass 185
Hammock Activities 186
Summary 187
Chapter 7
Managing Risk 204
Risk Management Process 205
Step 1: Risk Identification 207
Step 2: Risk Assessment 210
Probability Analysis 213
Step 3: Risk Response Development 214
Mitigating Risk 214
Avoiding Risk 215
Transferring Risk 216
Retaining Risk 216
Contingency Planning 216
Technical Risks 218
Schedule Risks 220
Cost Risks 220
Funding Risks 221
Opportunity Management 221
Contingency Funding and Time Buffers 222
Budget Reserves 223
Management Reserves 223
Time Buffers 224
Step 4: Risk Response Control 224
Change Control Management 225
Summary 229
Appendix 7.1: PERT and PERT Simulation 239
Chapter 8
Scheduling Resources and Costs 250
Overview of the Resource Scheduling Problem 251
Types of Resource Constraints 253
Classification of a Scheduling Problem 255
Resource Allocation Methods 255
Assumptions 255
Time-Constrained Project: Smoothing Resource
Demand 255
Resource-Constrained Projects 257
Computer Demonstration of Resource-
Constrained Scheduling 262
The Impacts of Resource-Constrained Scheduling 268
Splitting Activities 268
Benefits of Scheduling Resources 270
Assigning Project Work 270
Multiproject Resource Schedules 271
Using the Resource Schedule to Develop a Project
Cost Baseline 273
Why a Time-Phased Budget Baseline Is Needed 273
Creating a Time-Phased Budget 274
Summary 279
Appendix 8.1: The Critical-Chain Approach 293
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Contents xvii
Chapter 9
Reducing Project Duration 304
Rationale for Reducing Project Duration 305
Options for Accelerating Project
Completion 307
Options When Resources Are Not Constrained 308
Options When Resources Are Constrained 310
Project Cost–Duration Graph 313
Explanation of Project Costs 313
Constructing a Project Cost–Duration Graph 314
Determining the Activities to Shorten 314
A Simplified Example 316
Practical Considerations 318
Using the Project Cost–Duration Graph 318
Crash Times 319
Linearity Assumption 319
Choice of Activities to Crash Revisited 319
Time Reduction Decisions and Sensitivity 320
What if Cost, Not Time, Is the Issue? 321
Summary 323
Chapter 10
Leadership: Being an Effective Project
Manager 338
Managing versus Leading a Project 339
Managing Project Stakeholders 340
Influence as Exchange 344
Task-Related Currencies 345
Position-Related Currencies 346
Inspiration-Related Currencies 346
Relationship-Related Currencies 346
Personal-Related Currencies 347
Social Network Building 347
Mapping Dependencies 347
Management by Wandering Around (MBWA) 349
Managing Upward Relations 350
Leading by Example 352
Ethics and Project Management 355
Building Trust: The Key to Exercising
Influence 357
Qualities of an Effective Project Manager 359
Summary 362
Chapter 11
Managing Project Teams 374
The Five-Stage Team Development Model 377
Situational Factors Affecting Team
Development 378
Building High-Performance Project Teams 380
Recruiting Project Members 380
Conducting Project Meetings 383
Establishing a Team Identity 387
Creating a Shared Vision 388
Managing Project Reward Systems 391
Orchestrating the Decision-Making
Process 392
Managing Conflict within the Project 394
Rejuvenating the Project Team 398
Managing Virtual Project Teams 399
Project Team Pitfalls 403
Groupthink 403
Bureaucratic Bypass Syndrome 404
Team Spirit Becomes Team Infatuation 404
Going Native 404
Summary 405
Chapter 12
Outsourcing: Managing Interorganizational
Relations 418
Outsourcing Project Work 419
Best Practices in Outsourcing Project Work 423
Well-Defined Requirements and Procedures 424
Extensive Training and Team-Building Activities 426
Well-Established Conflict Management Processes
in Place 427
Frequent Review and Status Updates 427
Co-Location When Needed 429
Fair and Incentive-Laden Contracts 430
Long-Term Outsourcing Relationships 431
The Art of Negotiating 432
1. Separate the People from the
Problem 433
2. Focus on Interests, Not Positions 434
3. Invent Options for Mutual Gain 435
4. When Possible, Use Objective Criteria 435
Dealing with Unreasonable People 436
A Note on Managing Customer Relations 437
Summary 440
Appendix 12.1: Contract Management 449
Chapter 13
Progress and Performance Measurement and
Evaluation 456
Structure of a Project Monitoring Information
System 457
The Project Control Process 458
Monitoring Time Performance 459
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xviii Contents
Development of an Earned Value Cost/Schedule
System 462
What Costs Are Included in Baselines? 465
Methods of Variance Analysis 465
Developing a Status Report: A Hypothetical
Example 467
Assumptions 467
Baseline Development 467
Development of the Status Report 468
Indexes to Monitor Progress 473
Performance Indexes 473
Project Percent Complete Indexes 474
Technical Performance Measurement 475
Software for Project Cost/Schedule Systems 475
Additional Earned Value Rules 476
Forecasting Final Project Cost 476
Other Control Issues 479
Scope Creep 479
Baseline Changes 481
The Costs and Problems of Data Acquisition 482
Summary 483
Appendix 13.1: The Application of Additional
Earned Value Rules 499
Appendix 13.2: Obtaining Project Performance
Information from MS Project 2010 506
Chapter 14
Project Closure 510
Types of Project Closure 512
Wrap-up Closure Activities 513
Creating the Final Report 516
Post-Implementation Evaluation 517
Team Evaluation 517
Individual, Team Member, and Project Manager
Performance Reviews 520
Retrospectives 522
Why Retrospectives? 522
Initiating the Retrospective Review 523
Use of an Independent Facilitator 524
Selection of a Facilitator 524
Roles of a Facilitator 524
Managing a Retrospective 525
Overseeing a Post-Project Retrospective 526
Utilization of Retrospectives 529
Archiving Retrospectives 529
Concluding Retrospective Notes 530
Summary 530
Appendix 14.1: Project Closeout Checklist 533
Appendix 14.2: Euro Conversion—Project Closure
Checklist 535
Chapter 15
International Projects 538
Environmental Factors 540
Legal /Political 540
Security 541
Geography 542
Economic 542
Infrastructure 544
Culture 545
Project Site Selection 547
Cross-Cultural Considerations: A Closer Look 548
Adjustments 549
Working in Mexico 552
Working in France 553
Working in Saudi Arabia 555
Working in China 556
Working in the United States 557
Summary Comments about Working in Different
Cultures 559
Culture Shock 560
Coping with Culture Shock 562
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IF DETROIT IS DEAD, SOME THINGS NEED TO BE SAIDAT THE FUNERA.docx

  • 1. IF DETROIT IS DEAD, SOME THINGS NEED TO BE SAID AT THE FUNERAL WILLIAM K. TABB Queens College ABSTRACT: A growing literature has long proclaimed the city of Detroit to be “dead.” Of course cities, unlike sentient beings, do not actually die even if they dramatically lose industry and population and the local government its ability to meet basic needs. How their continuing crisis is addressed depends on how competing interests are able to tell their story. This essay evaluates the most significant of these competing and complementary stories and evaluates state- appointed Emergency Financial Manager Kevyn Orr’s plan of adjustment that would cut the pensions of city workers and reduce payments to some bondholders by large amounts. What would happen will be settled in the years to come as court challenges are addressed. This essay evaluates explanations and who and what is to blame. It provides an alternative focus to the “Detroit is dead” literature and raises concerns absent from the dominant narratives of what is justified in a just settlement. INTRODUCTION When it comes to urban problems, “Detroit is consistently close to the bottom of the league tables” (Reese, Sands, & Skidmore, 2014, p. 113). Two decades ago Ze’ev Chafets (1990, p. 119),
  • 2. a self-described native son of “Murder Capital U.S.A,” called Detroit “America’s first Third World city.” That year the 1990 Census, comparing the 77 U.S. cities with over 200,000 residents, ranked Detroit first in poverty, or looked at from the bottom of the rankings, it was the bottom. The city had the highest percentage of households receiving public assistance payments, the city with the proportionately fewest able to support themselves, another indication of last place. It was at the bottom in terms of the median value of owner-occupied homes. A generation later these statistics persist; half the children in the city are still growing up in poverty and, according to the FBI Uniform Crime Report database, Detroit still has the highest crime rate of any other large American city, the bottom rank in pubic safety. It remains the poorest large city in America. (An exhaustive recitation of the city’s difficulties from eroding tax base to non- functioning street lights, unemployment, dysfunctional infrastructure, equipment available to police and fire fighters, and other particulars are catalogued in “Declaration of Kevyn D. Orr” (2013).) A powerful consensus, expressed by an ever-lengthening bookshelf bearing titles such as Detroit: An American Autopsy, The End of Detroit, Lost Detroit, and The Ruins of Detroit, suggests that the city is “dead.” In what can be read as a valentine of lament, George Galster (2012) tells us Detroit has been “suicidal.” He portrays it as moving inevitably toward an end state of “mortropolis.” Peter Eisinger offers a similar post-mortem: “There is no more compelling story today of the dark side of America’s urban experience than the slow death of the city of Detroit” (2014, p. 1). Of the many
  • 3. writers who partake in the “dead Detroit” discourse, Eisinger is one of the few who makes the important point that urban death is not identical to biological death. The city does not disappear. Seven hundred thousand people still live there and, as in many other deindustrialized cities, selective Direct correspondence to: William K. Tabb, Queens College, CUNY, 65-30 Kissena Blvd., Queens, NY 11367-1597. E-mail: [email protected] JOURNAL OF URBAN AFFAIRS, Volume 37, Number 1, pages 1–12. Copyright C© 2015 Urban Affairs Association All rights of reproduction in any form reserved. ISSN: 0735-2166. DOI: 10.1111/juaf.12173 2 II JOURNAL OF URBAN AFFAIRS II Vol. 37/No. 1/2015 revitalization is possible over time. What is unlikely, unless there is a substantive change in national priorities, is that the low-income, crime-infested, government- abandoned neighborhoods will be incorporated into any such felicitous urban “rebirth.” Standard explanations for Detroit’s death come from conservatives, and in a counter-story from liberals. Both conclude that not much can be done for Detroit. This essay interrogates issues assumed, and ignored, in both mainstream bankruptcy narratives. Throughout, attention will be paid to political choices made, choices that go unrecognized and those that in retrospect are now considered inevitable, and so not really choices at all. Unlike the “Detroit
  • 4. is dead” literature, I argue that while the city may be more extreme in the extent of damage, it is part of a wider phenomenon of painful urban austerity (Peck, 2012). The absent center of the Detroit story is the ongoing distributional struggle in our cities and local jurisdictions that is revealed in an examination of this particular high-profile case. These outcomes in Detroit and similarly afflicted cities are the result of political choice made far beyond city limits. While the article focuses on the issues surrounding Detroit’s bankruptcy, most commentators have invoked its story for larger purposes. These inevitably color the narrative. As Joshua Akers writes, “In most popular accounts and critiques, the city of Detroit serves as a scrim . . . onto which the hopes and ills of the commentator are projected” (2013, p. 1075). We start by reviewing some of the most common of such stories. TALES OF A DEATH FORETOLD Urban realities are conditioned by changing national priorities. In the 1960s the federal government, led by a liberal-labor coalition, responded to the voting strength of the industrial belt by advancing urban policies that included categorical grants in areas important to the health of cities, with revenue sharing based on the acknowledgment that many cities could not meet the basic needs of their citizens solely from self-generated revenues. It was understood that continuing to raise local taxes would lead to further erosion of the tax base as businesses and better-off individuals left high- tax jurisdictions, and that therefore revenue sharing was justified to address urban problems. But with deindustrialization and federal programs subsidizing
  • 5. highway construction and home buyers, troubled cities of the Northeast and the Great Lakes region continued to lose population and electoral clout to their suburbs. As the South and West grew, urban federal spending was reduced and programs dismantled (Tabb, forthcoming). A long period of austerity urbanism brought a sense of inevitability and helplessness to places like Detroit. The dominant explanation of Detroit’s demise is that local elected officials, and the voters who elected them, were unwilling to make the hard choices necessary to address their changed circum- stances. Stepping back from the details (which will be considered subsequently), the failure of Detroit elucidates contrasting conservative and liberal diagnoses of what ails America. It is possible to see Detroit’s bankruptcy as a result of an inevitable failure of liberalism, with its penchant to interfere with market forces. Michigan is the home of what had been the strongest labor union in the country. A major force from the New Deal through the Great Society (Amberg, 1994), the United Auto Work- ers (UAW) was in the forefront of lobbying for progressive social and economic legislation and of providing support for politicians who backed such legislation; much of it was adopted in Washington and in large cities with progressive governments. The charge is widely made that Michigan politi- cians beholden to the UAW introduced and pushed policies favoring unions and municipal workers to the point of fiscal irresponsibility (see for example Ditmar 2009). There are those who blame the union for pricing Detroit out of world auto markets, bankrupting Chrysler and General Motors, and then using its influence to persuade Barack Obama to bail
  • 6. them out (Styn, 2013). Republican presidential candidate Mitt Romney endorsed such a view, declaring that, “The president gave the [auto] companies to the UAW” (Politifact, 2013). A counter-narrative reminds us that by the 1960s the multi- story, huge plants in the city had become obsolete, replaced by far larger single-story plants built outside the city, often in areas with lower wages and a non-union local labor market. Plants that remained were upgraded, using labor-replacing technologies. It has also been argued that Big Three management, comfortable with its long-standing oligopolistic position, made cars that were believed by consumers to be inferior to the higher-quality II If Detroit is Dead, Some Things Need To be Said at the Funeral II 3 and lower-cost imports when the latter became available. To analysts on the left, it is disingenuous to blame urban disinvestment on the workers for the lack of competitiveness of cars built in Detroit or on the politicians, no matter how venal. These were not the main causes of the city’s problems. The alternative story tells of the permanent displacement of workers as a result of technological change and globalization of production that induced white flight from the city. Blacks were almost totally barred from moving to the suburbs by hostile white residents, creating the situation of concentrated black poverty in a diminished Detroit. It was George W. Bush’s administration that initiated the rescue of the auto companies, and the Obama White House that
  • 7. agreed to plant closings and moving production to China and elsewhere to lower costs. The UAW had to agree to major wage and benefit cuts.1 While much of the discussion continues to be motivated by making points in support of a larger political narrative, whether one accepts the conservative or the liberal story, the bottom line for both is that Detroit ends up in the same desperate position. The city had reached the end of the line. Conservatives dismiss giving aid out of hand. Liberals regret that not much can be done. Either way, Detroit is left for dead. And yet cities, unlike people and other sentient beings, rarely die. For a city, the question is different: What happens after its former rationale for existence is gone? The deterioration is painful and the suffering can persist for decades, but real people and spaces continue to be present; some neighborhoods do better than others. History continues. It is possible that over time Detroit, or at least its core and some select areas, will revitalize, as has happened in other deindustrialized cities. Admittedly, such a possibility is denied in most of this literature where there is broad agreement that what sets Detroit apart “is an inability to recover” (Reese, Sands, & Skidmore, 2014, p. 113). But should it be set apart so easily at a time that news reports speak of a wave of municipal bankruptcies “moving across the country” (PBS News Hour, 2014) and property taxes, the major source of local revenues, are limited in many jurisdictions by continuing problems for so many mortgage holders? Zillow’s Negative Equity Report (2014), based on third-quarter 2013 data, reports that one in five American homeowners, or almost 10 million households, have a
  • 8. mortgage that remains underwater, holding back a market recovery. Five million households have gone through home foreclosure since the real estate market collapse began in 2007. Local governments in a large number of places are feeling the pain. It is true that as Detroit’s bottom ranking suggests the “worst in show” narrative makes the city an outlier. But while Detroit is the greatest failure among America’s troubled large cities, it is far from the only locus of concentrated urban poverty, fiscal crisis, and hardship. The Comprehensive Annual Financial Reports for the years of the Great Recession and recovery (2007–2011) undertaken by Pew’s American Cities Project examine the fiscal condition of the cities at the center of America’s 30 most populous metropolitan areas. They call attention not only to present but to future pressures on urban economies, detailing a number of factors—from inadequate property tax collection to the fiscal constraints at the state and federal levels—that impact aid to cities. “[T]o an already shaky fiscal picture,” Pew researchers predict still more serious problems ahead. And, if the problem is a general one, there are national consequences that isolating Detroit should not be allowed to obscure. “Addressing demands for local services, claims on existing revenue from unfunded liabilities, and other commitments with fewer dollars will mean tough choices for local leaders and have serious implications for the national economy” (Pew Charitable Trusts, 2013, p. 3). If Detroit is “dead,” there are many cities in dangerously poor health, and the cumulative consequences for the nation merit careful attention rather than obituaries.
  • 9. Looking at city-by-city evaluations, Richard Wolff (2013) offers the wry suggestion that: Detroit’s struggle with bankruptcy might find some relief, or at least distraction, by presenting its desperate economic and social conditions as a tourist attraction. “Visit Detroit,” today’s advertise- ment might begin, “see your region’s future here and now: the streets, neighborhoods, abandoned buildings, and the desolation. Scary, yes, but more gripping than any imaginary ghost story.” Chris Isidore (2013) of CNNMoney captures a common pessimism about how our political system responds to urban fiscal problems when he writes: “It’s virtually impossible that Congress would 4 II JOURNAL OF URBAN AFFAIRS II Vol. 37/No. 1/2015 approve a Detroit bailout this time around, especially with so many other local governments around the country facing their own financial problems.” The votes are simply not there, and have not been for some time. (For a comprehensive view of the parameters see Emily Johnson, 2014.) Troubled cities lost population and electoral clout to suburbs and, as the South and West grew in voting strength, their representatives in Washington declined to help shrinking cities in other regions. Data from the Center on Budget and Policy Priorities show that federal spending between 1981 and 1992 (adjusted for inflation) was reduced 82% for subsidized
  • 10. housing, 63% for job training and employment services and community development, and 40% for social service block grant funding (Johnson, 2002). This disinvestment problem has been building for some time. A 1991 survey of 50 large cities by the U.S. Conference of Mayors similarly found that during the 1980s, city budgets increased by 95% but the federal contribution to those budgets fell from 17% of spending in 1980 to 6% in 1990 (on federal aid to states and local governments in this period see Hinds and Eckholm, 1990). Central to these changes was a shift from a public philosophy— in which the spatial unevenness of resources to meet local needs was addressed through revenue sharing—to a belief that all jurisdictions must meet spending demands out of locally-sourced resources. If basic public goods could not be provided by city governments, the localities themselves were blamed for incompetence and lack of foresight, and left “to die.” While they tell different stories, to a remarkable extent conservatives and liberals agree that in the end Detroit’s decline is a result of circumstances that cannot be reversed. It is certainly true that Detroit will never resemble what it was in the heyday of the auto industry, but as other former industrial cities from Chicago to Pittsburgh have demonstrated, the death of industry does not mean that a new economic base cannot be created, allowing a different city to evolve—even if in such success stories city finances remain tenuous and conflicts between downtown interests and the neighborhoods can cause continuing tensions. To say that Detroit is dead may be too pessimistic
  • 11. when one considers the prospect for a selective revivification. There are new investments being made in the city that promise to make it, or at least parts of it, viable again. This prospect is difficult to evaluate. What might be called the pro-renew growth coalition is engaged in a public relations campaign celebrating the city’s alleged comeback, an effort that has been declared by pessimists as a challenge “perhaps not seen since the Edsel” (Yaccino, 2014). Boosterism after all can be expected from politicians (Stabenow & Levin, 2013). But there is also a developing literature that celebrates dynamism in shrunken cities, including Detroit. Brookings Institution scholars capture such optimism when they look at the city and see “a passionate network of visionaries and stubborn CEOs” catalyzing innovation and collaboration in Detroit. They argue that “Detroit is drawing a new geography of innovation” and that “Detroit is an incredible living laboratory where the future of American cities is being demonstrated” (Katz & Bradley, 2013, pp. 116, 138, 140). The revival story celebrates Dan Gilbert, who moved his company, Quicken, to downtown Detroit where he owns millions of square feet in dozens of buildings that have been repurposed. Similarly, Peter Karmanos brought Compuware and thousands of its employees to a new downtown office building. Such narratives make much of the presence of a successful Whole Foods and find other signs of new life in the city, or at least its downtown and midtown areas. Others suggest that over time the city’s remaining assets, along with rock-bottom land costs,
  • 12. can attract revitalizing investment to at least parts of Detroit, as has happened in other depressed cities. A regrowth coalition can seize the opportunity and find allies in the larger metropolitan area where shared benefits are possible. The jurisdictional divides that limited regional cooperation in the past may be overcome by a new sense of mutual interest (Hall & Jonas, 2014). The limited spillover of such redevelopment has been noted in studies of other cities involved in similar revitalization schemes. Their limits by now are well- understood (Smith, 1996); for example the harbor development in Baltimore is a success in revitalization. But cable TV’s The Wire illuminates a different story, an” uncompromising autopsy . . . a failed experiment, where every glimmer of possibility leads down a fast track to disappointment and ruin” (Gottlieb, 2014, p. 27); death of a city imagery. II If Detroit is Dead, Some Things Need To be Said at the Funeral II 5 Evaluations of planning efforts by Detroit-based foundations and the activities of private investors reveal a bifurcated literature. On the one hand are the signs of economic development in corporate relocations, financial repopulation incentives, and public- private partnerships (Solomon, 2014); on the other, there is a continued exercise in social exclusion: “urban shrinkage as a performance in whiteness” (Pedroni, 2011). The final establishment of a regional transportation agency (in 2013, on
  • 13. the 23rd try since the 1970s) may provide for greater metro Detroit integration. But urban revival optimists maintain a narrow focus which demonstrates little attention to the neighborhoods that are ignored in their plans. The optimists see rebirth in the city’s future. The pessimists are skeptical. The concern here is not to prognosticate. Rather it is to suggest that the question, “Is the city alive or dead?,” misses the more complicated story of the here-and-now of the bankruptcy proposals the appointed Emergency Financial Manager has made, the response from creditors and citizens, and the way the story of the bankruptcy is being told. These too are matters that need to be better understood both for what they say about Detroit—past, present and future—and for the precedent that will be set for cities facing similar difficulties. The details reveal a great deal that illuminates the “death” of the city. (RE)FRAMING DETROIT’S BANKRUPTCY The law under which Governor Rick Snyder appointed a financial manager for Detroit was unpopular—and not only among Detroit residents. In 1990, the Michigan legislature enacted Public Act 72, which empowered the state to appoint an emergency manager to intervene in municipalities facing financial crisis. In 2011, the governor and legislature enacted Public Act 4, which gave an appointed emergency manager the authority to unilaterally modify, reject, and terminate municipal contracts. In a March 5, 2012 referendum Michigan voters rejected PA 4. After the Michigan Court of Appeals ruled in favor of the rejection, the legislature
  • 14. enacted Public Act 436, effective March 28, 2013. Like PA 4, it gave emergency managers the right to override contracts. A provision in the new legislation immunized the law from public referendum. On February 19, 2013, under PA 436, a Financial Review Team appointed by Governor Snyder to examine the city’s fiscal situation found Detroit to be in a state of emergency. The Local Emergency Finance Assistance Loan Board installed a manager, Kevyn Orr, on March 14, 2013. In an interview with the Wall Street Journal (Finley, 2013), Orr made clear his orientation when he spoke of Detroit’s resistance to what he thought needed to be done. He described Detroit as having been “dumb, lazy, happy and rich.” The city now needed to pay for its lack of foresight. To Orr and perhaps many readers of the Wall Street Journal, it was understood that with both industry and population having left the city, bankruptcy was the only realistic solution. Public employees (who were by implication “dumb, lazy, happy and rich”) would have to lose benefits they were legally entitled to receive.2 While inevitable, protests were, from Orr’s perspective, a waste of time. The emergency manager wanted to keep discussions “practical”; as the protesting workers saw it, such reasonableness was a product of the domination of finance capital, with democracy an inconvenience. Orr countered that, “Instead of engaging in a war of words, even if you have to do that for public consumption, come to me confidentially with a counter- proposal. I haven’t heard that” (Associated Press, 2013). From his and the governor’s perspective, such harsh austerity was a given. This attitude is of course similar to that of the troika functionaries in the face
  • 15. of widespread protests in Greece, Spain, and elsewhere. As in the case of Europe, analysis by those suspicious of the “technical claims” made by officials enforcing discipline and austerity offers a counter narrative. Media consideration of Detroit’s bankruptcy has for the most part accepted the seemingly obvious necessity of the imposition of external control over the city, voiding the democratic rights of citizens. The rationale is that the actions taken by an appointed manager will be those that the city should have taken, but did not. These decisions are controversial by definition. The imposed program protects some interests at the expense of others. In a profoundly important way it determines ownership and asset claims. In each of these cases, it is claimed, austerity will be temporary and restart growth after legacy debts have been removed. There is widespread skepticism that this will be the case. Moody’s 6 II JOURNAL OF URBAN AFFAIRS II Vol. 37/No. 1/2015 Investors Service, for example, notes in a 2014 evaluation that Detroit’s operating restructuring “faces high hurdles” (Shepardson, 2014). It is important to understand how the same neoliberal policy regime that enabled significant debt to build up now imposes a solution to the crises produced by that unpayable debt (Tabb, 2014). The headline figure of $18 billion that Detroit owed creditors was presented as the necessity for declaring bankruptcy. There are, however, other views based upon
  • 16. alternative numbers which query the need for bankruptcy and the solutions seemingly made necessary by it. David Sirota (2013) offers one such counter-narrative: [T]he right blames state and municipal budget problems exclusively on public employees’ retire- ment benefits, often underfunding those public pensions for years. The money raided from those pension funds is then used to enact expensive tax cuts and corporate welfare programs. After years of robbing those pension funds to pay for such giveaways, a crisis inevitably hits, and workers’ pension benefits are blamed—and then slashed. Meanwhile, the massive tax cuts and corporate subsidies are preserved, because we are led to believe they had nothing to do with the crisis. Ultimately, the extra monies taken from retirees are then often plowed into even more tax cuts and more corporate subsidies. As Sirota suggests, examining spending and tax forgiveness decisions helps us understand the fuller nature of Detroit’s fiscal problems. Former Detroit News columnist Bill Johnson, writing in Crain’s Detroit in a 2011 article entitled “Detroit’s Corporate Welfare Binge,” provides numbers on how much the city spent in subsidies that have had dubious returns. Michigan spent at least $6.65 billion in a recent year on corporate subsidies—the equivalent of 30 cents per dollar of the state budget (Story, 2012). Cancelling subsidies to businesses not yet paid by the city and state, restoring state aid, and a bridge loan would make bankruptcy unnecessary.
  • 17. Tax expenditures redistribute wealth in ways that are often not understood by tax payers. This is because the return to such expenditures is rarely measured; rather it is simply asserted to be beneficial. A review of the optimal contracting provisions where funds subsidize the transference of property rights; the costs, benefits, and extent to which giveaways are justified, reveals a zero sum game in which one jurisdiction’s victory comes at the expense of others (Chirinko & Wilson, 2008). Using data on industrial property tax abatement from 152 communities in the five counties surrounding Detroit from 1983 to 2002, researchers found that the benefits to jurisdictions offering such incentives are quite small relative to their cost. Tax abatements offered in competing communities do not appear to influence a jurisdiction’s industrial property value growth (Kang, Skidmore, & Reese, 2013). A comprehensive examination of thousands of local initiatives nationwide (with more than 150,000 in the data base) found that states, counties, and cities give companies more than $80 billion a year to attract and hold employers and jobs. The cost is no doubt higher since even the most careful compendium will miss many instances that are granted but not priced. No comprehensive survey exists of the number of jobs actually created; neither the granting authority that claims it has spent money and attracted jobs, nor the companies involved who may not deliver on numerical targets, have interest in follow-up. In regard to Detroit: what is clear is that the auto industry pioneered such negotiations with local authorities over potential plant location; that “even today, GM is the top beneficiary, public records
  • 18. indicate.” It was followed closely by Ford and Chrysler. Over the years, corporations have pitted local officials against one another to get the most lucrative packages. “States compete with other states, cities compete with surrounding suburbs, and even small towns have entered the race with the goal of defeating their neighbors” (Story, 2012). As Doug Winters, the attorney for Ypsilanti Township—a satellite city for Detroit’s auto industry that granted GM more than $200 million in incentives— commented to an investigator, “They had put basically a stranglehold on the entire state of Michigan and other places across the country by just grabbing these tax abatements by the billions” accompanied by “a very thinly disguised threat that if you don’t give us these tax abatements, then we’ll have to go somewhere else” (Story, 2012). Needless to say, such arrangements increase fiscal stress. II If Detroit is Dead, Some Things Need To be Said at the Funeral II 7 Without outside intervention or the restructuring that would follow from bankruptcy, Detroit was projected to have close to a $200 million negative cash flow in Fiscal Year 2014 ($198.5 million as projected in the city’s “Proposal for Creditors”), according to the financial manager’s estimate. Some of the obligations merit particular interest. Orr had set the cost of terminating the city’s ill-considered interest rate swaps at $345 million, a figure seen as inflated by observers in order to strengthen the case for default. Days before filing its bankruptcy petition the number was lowered to $250 million,
  • 19. months later to $220 million, and finally to $165 million. Judge Steven W. Rhodes of the United States Bankruptcy Court judged even that number too high (Walsh, 2014a). This was because, as Turbeville (2013) writes, “A strong case can be made that the banks that sold these swaps may have breached their ethical, and possibly legal, obligations to the city in executing these deals.” Judge Rhodes’ opinion lends support to the argument that the swap contracts appeared to be illegal to begin with and should therefore be invalidated. Protestors outside the court carried signs making an additional connection: “Bank of America Owes Detroit for destroying our neighborhoods!” Given the cost of acceding to bank claims, the judge’s pronounced skepticism, and the widespread protests, a very different approach came to be taken by Orr. He brought suit against the banks, claiming the deal was done “at the prompting of investment banks that would profit handsomely from the transactions” (Walsh, 2014b). In what presaged a historic challenge to Wall Street, the city sought to cancel the swaps, arguing that they were illegal from the outset—sending shudders through the municipal bond and financial product markets. What is at stake are competing interpretations of what fairness demands and the law allows. The decision of whether the interest rate derivatives the city was encouraged to buy by the banks were on their face fraudulent, as the emergency financial manager now declares (following judicial and community pressure), will in part be decided on the basis of understandings regarding the role of the financial sector.
  • 20. The real estate crash that produced the Great Recession, precipitated as it was by the financial institutions, was painful for communities across the United States, most definitely including Detroit. In order to keep the subprime bubble going, mortgage originators sought out additional low-income homeowners and urged them to remortgage their homes irrespective of their ability to service the loans. The incentive was that these mortgages would be bundled into collateralized debt obligations and passed on. The mortgage originator received payment up- front, with the risk shifted onto those who purchased the derivatives. The consequence of the collapse of the real estate bubble was that many of these underwater mortgages went into default and real estate tax collection, a crucial source of city revenue, fell. One may argue that the fall in property tax revenues caused by the subprime crisis, not the 2013 pension expenses, caused Detroit’s default. According to Census Bureau data, non-seasonal vacant properties increased 51% nationally, from nearly 7 million in 2000 to 10 million in April 2010, with 10 states seeing increases of 70% or more. High foreclosure rates contributed to these additional vacancies. There was a redirection of public attention to the magnitude of government—away from the cause of these deficits and from the plight of 10 million people who lost their homes after 2007 as a result of the subprime mortgage collapse, foreclosures, and evictions. Because so much else had gone wrong in Detroit, politicians and academics tend to overlook the essential role that banks played in its collapse. Racial segregation and the number and rate of foreclosures
  • 21. across the Detroit metropolitan area— and in metropolitan counties in the Midwest—have been correlated (Darden & Wyly, 2010). Seg- regation was found to be an important contributor to the foreclosure crisis, even after controlling statistically for other relevant variables from housing conditions to credit worthiness (Ruch & Massey, 2010). African-American neighborhoods were targeted more aggressively than others for predatory loans. At the height of the bubble nearly 50% of all loans going to African-Americans were catego- rized as subprime. The collapse of the bubble led to “the largest loss of wealth for these communities in modern history” (2012 National Fair Housing Alliance report, as quoted in Gottesdiener, 2013). Much of the transfer occurred through illegal practices by banks subsequently required to pay out large, if not sufficient, settlements for inducing people to incur financial obligations they could not possibly meet and causing many to lose their homes in fraudulent foreclosures. The culpability of the banks and the extent of their mistreatment of homeowners are well documented (Tabb, 2012). 8 II JOURNAL OF URBAN AFFAIRS II Vol. 37/No. 1/2015 A similar discussion needs to happen around the issue of city pension obligations and the bankruptcy. The aforementioned $18 billion is long-term debt and therefore not to be confused with the current shortfall. Wallace Turbeville (2013), a former Goldman Sachs investment banker, tells us that this figure is “irrelevant to analysis of Detroit’s insolvency and bankruptcy filing, highly
  • 22. inflated and, in large part, simply inaccurate.” The real situation is that the city needs to address its cash flow shortfall which the emergency manager puts at only $198 million, an amount that may also be inflated because it is based on, as Turbeville argues, “extraordinarily aggressive” assumptions. As is common, and perhaps even unavoidable, the emergency financial manager was chosen from a firm that represented banks in bankruptcy proceedings. Orr’s background was seen as a factor, for example, in his claim that Detroit’s pension liabilities accounted for $3.5 billion of the city’s debt. This was an amount more than three and a half times the amount reported by the actuary of the Retirement System of the City of Detroit, a discrepancy that raises questions in the minds of critics as to how objective he would be in submitting a restructuring plan to the bankruptcy court. On the inevitable other hand, estimates made on the rather far- fetched assumption of an 8% return to pension fund investments have been seen as unrealistic. Detroit, while facing the same overly optimistic expected returns that allowed smaller contributions to retirement funds in many places, was not out of line in terms of the cost of its pension obligations in relation to its revenues. The judgment of experts at Boston College’s Center on Retirement, a generally well-respected source, provides comparisons showing Detroit’s pension costs comprising 7.7% of its revenues, considerably less than those of New York or Philadelphia, for example. It is ranked number 65 out of 173 cities surveyed with a funding level of 77% compared to the average of 73% (Munnell et al., 2013).
  • 23. Not only is the situation of Detroit not as bleak as is popularly asserted, but issues of fairness also arise. As “Buttonwood,” The Economist columnist writes, Once a worker has retired, it is very hard to replace lost income. Pensioners may have started working in Detroit in the 1970s; they cannot reasonably have anticipated the city’s current problems. In contrast, most municipal bonds are held as part of diversified portfolios; any loss resulting from a writedown will cause only a small dent in the investor’s wealth. Most bonds will have been bought in recent years when the city’s problems had become well- known and were reflected in its credit rating; the city’s bonds were first classed as junk in 1992. Thus investors were making a conscious decision to grab a higher yield in the face of higher risks. It was widely argued that pension obligations should be prioritized over the claims of unsecured bondholders of general obligation debt (Johnson, 2014). A year after he had been appointed, Orr filed a 120-page plan of adjustment, the legal name for the document stating what the city says it can pay. To cut the $18 billion debt, it called for giving the unsecured holders of general obligation debt 20 cents on the dollar and general pensioners 74% of their existing monthly pensions that average a modest $19,000 a year, but only 66% if pensioners through their union resisted and dragged the matter out in court hoping for a better deal. Police and fire workers were offered 90%, with an offer of 96% if they quickly accepted avoiding court costs for the city. At the end of March 2014, Orr, on behalf of the
  • 24. city, offered a revised version of the city’s plan that would pay some of its bondholders and pensioners less than originally offered (Dolan, 2014). There would then be further drawn-out legal challenges. Under the core elements of the Orr plan, water and sewer bonds would be paid in full, but other bonds, including those funded with dedicated taxes, would receive 15 cents or less on the dollar that, like other elements of the amended plan (Attorneys for the Debtor, 2014), may or may not be found justified by the courts. By changing the status of the bonds— reneging as critics maintain—Orr is potentially damaging the promised commitment of “full faith and credit,” not only on Detroit, but other cities in Michigan and nationally. One way or another precedents will be set (Alexander, 2014). The plan rested on the most interesting accommodation in the proposal, an extra $820 million that would go to the pension fund and not to other creditors. This elite intervention—made in consultation among the governor’s representatives, nine local and national foundations, and the Detroit Institute of Arts (DIA)—would protect the DIA and its art collection that would be insulated by independent non-profit status from efforts of the creditors to force sale of its world class holdings. II If Detroit is Dead, Some Things Need To be Said at the Funeral II 9 The financial press reported anger at a possible “cramdown” that would pay unsecured bond
  • 25. holders so little. The Economist’s March 1, 2014 bold-faced headline declared, “Bondholders choke at the city’s restructuring proposals.” But buying high-risk bonds often brings such an outcome. Public sector debtors had been more generous in the past out of fear that future borrowing costs would increase as a result of a strategy that challenged these claims. In private bankruptcy cases this was not an issue. How the bankruptcy plays out will set a precedent for other deeply indebted cities. By imposing such a settlement on bondholders, future borrowing costs for other cities would rise to reflect the new perception of greater risk for lenders. The terms of the bankruptcy will undoubtedly change and perhaps, as one pundit has written, “Orr’s legacy will be a plan that, instead of solving Detroit’s financial problems, will land the city in court fighting lawsuits for years to come” (Alexander, 2014). Some of the city’s other creditors, like the Detroit Police Lieutenants and Sergeants Associa- tion, agreed to concessions fearing they would experience a worse outcome in a cramdown by the bankruptcy judge that would be imposed if they did not agree. Editorial writers, and not only in Detroit, contrasted what was happening in Detroit to what happened in the housing market collapse in which creditors, in that case powerful banks, did not have to cut a deal with bankrupt homeowners. While pensioners have to negotiate new terms, big banks did not have to negotiate, “leaving home- owners in the dust” (New York Times, 2014). This comparison may be considered in terms of the differences between Chapter 9 and Chapter 13 of the bankruptcy code and how Michigan law is
  • 26. being interpreted (Stoll et al., 2013). In any case, politics and courtroom debate will go on for some time and bargaining will evoke these and other arguments. How bondholders and pensioners are treated in relation to promises made to each requires consider- ation of what justice demands, but also pragmatic considerations. Many of the holders had purchased high-yield bonds relatively recently at deep discount, given what was understood as risk of loss. They now demanded payment from which their speculative investment would greatly profit. Yet any time the expectation of the owners of financial obligations are disappointed, powerful financial interests protest what is declared an illegitimate redistribution of income and wealth. In considering the issues of bankruptcy and rights conflicts, it is important to reconsider distribution of blame for public debt. Understandings of the laws involved and justice claims for priority, the (ir)responsibility of financial institutions and their past, often illegal behavior, and the extent of subsidies to private investors that have proven costly to Detroit and other jurisdictions are important considerations. To declare the city of Detroit dead without closer attention to the next chapters in the city’s story is insufficient. When this is undertaken it is necessary to look back at the allocation of responsibility for the city’s continuing pain. From the start, in his rejecting of Orr’s first proposal (there have been five at this writing) Judge Rhodes said the court “will not participate or perpetuate hasty and imprudent financial decision- making” and the judge indicated he would not approve settlements, even those recommended by his
  • 27. court’s own mediator, that do not resolve the city’s systemic problems (Review and Outlook, 2014). On September 2, 2014, the bankruptcy trial, formally a plan confirmation hearing, began. The City of Detroit would have to prove to Judge Rhodes’ satisfaction that it had crafted a viable and fair plan that corrects the financial mistakes of the past and revitalizes services. Judge Rhodes has the power to accept, offer modifications, or reject the plan. It is up to him to determine whether the plan is fair, follows the law, and has the prospect of success. If it does, he would allow the city to emerge from bankruptcy. At this writing, all that can be said is that there will be perhaps as many as 80 people testifying, that between the city and its creditors there will be several hundred exhibits, and after more weeks or months Judge Rhodes will issue a decision (Bomey, 2014). CONCLUDING THOUGHTS This essay queries the story of the demise of Detroit. Whether or not one finds potential in revitalization efforts, the factors stressed in this paper should encourage the re-examination of the current situation of the city, particularly the framing of the city’s bankruptcy. It has argued that looking at the abundance of depressing statistics concerning Detroit, it is easy to understand the 10 II JOURNAL OF URBAN AFFAIRS II Vol. 37/No. 1/2015 popularity of the “Detroit is dead” story. But because cities are
  • 28. not like humans, they rarely die permanently. They may fall on hard times; their governments can cease to function in meeting their most basic obligations. By interrogating the details and reflecting on different accounts of the causes of the crisis, and how these are implicit in the bankruptcy discussion, some insight into the ongoing distributional struggle that takes place in urban space can be gained. ENDNOTES 1 Romney was surely wrong in his interpretation of what Obama had done. Not only was it President George W. Bush who, before he left office, authorized loans to Chrysler and GM, under Obama union workers were forced to accept major concessions that continued after the companies returned to profitability and, by 2013 enjoyed record sales. Many American plants were closed as the Obama team carried out a painful restructuring. Strategies to make U.S.-based transnationals more competitive internationally included greater foreign sourcing, with no particular concern for displaced American workers. What is impressive about the intervention by the Obama administration, which effectively took control of what had been America’s largest corporation, was its uncompromising demand that GM overhaul its insulated corporate culture. This included requiring GM’s chief executive, Rick Wagoner to resign. The hands-on task force appointed by Obama also required the company to replace several members of its board with new outside directors. GM and Chrysler were required to cut jobs, close factories. They emerged as leaner manufacturers, along the lines their foreign competitors had pioneered—thanks to the government.
  • 29. In the closing days of 2013, when the government sold the last of what was once a 60% stake in GM, taxpayers lost $10 billion of their $49.5 billion investment in the Detroit automaker. The Center for Automotive Research in Ann Arbor estimated that the government’s auto bailout helped save 1.2 million jobs in the United States (Vlasic & Lowrey, 2013). The decisiveness of the Obama administration in carrying out a state-led industrial policy to restructure the industry was impressive, in contrast to the unwillingness of Congress to allocate new funds to help the city of Detroit. President Obama did, however, instruct administration officials to find as much money as possible from funds already allocated to government agencies that could be channeled to the city. 2 When word of Orr’s comments spread, retired city workers demonstrated in front of his office demanding an apology. The Detroit Free Press quoted Charles Jenkins, who worked in the city’s recreation department for 30 years as saying, “You can go out there and talk nasty things about our city, but we’re some good people,” adding that his annual pension was less than $20,000 a year. “All around the world, they’re talking about us like dogs, saying what type of people we are. We’re a loving people, we’re a happy people. Then they want to take something from us. It don’t make sense. I worked hard. Everybody else here worked hard.” The group of retirees organized with the help of the American Federation of State, City and Municipal Employees, the city’s largest employee union, rallied outside City Hall before going upstairs to Orr’s office. They held signs that said, “I am not lazy!” and “I earned my pension” (Guillen & Gardner, 2013). To paint Orr as sinister and unfeeling seems a mistake, at least if one also pays attention to other incidents such
  • 30. as his response in a New York restaurant to a disgruntled banker who told him, “We’re going to punish you.” Orr told the banker standing over his table about a little girl he saw on Seven Mile Road waiting for a bus ride home from school “that would likely take her to a blighted neighborhood with broken streetlights. ‘None of us would let our children live that way—and that is the life of the children in this city,’ Orr, a father of two, recalled telling the speechless banker, whom he declined to identify” (Livengood, 2014). REFERENCES Akers, J. M. (2013). Making markets: Think tank legislation and private property in Detroit. Urban Geography, 34, 1070–1095. Alexander, P. (2014, March 20). Orr plan is road map to litigation. Detroit News. Amberg, S. (1994). The union inspiration in American politics: The autoworkers and the making of a liberal industrial order. Philadelphia, PA: Temple University Press. Associated Press (2013, July 25). Kevyn Orr, Detroit emergency manager, says bankruptcy “vitriol” won’t solve city’s financial crisis. Retrieved from http://www.Huffingtonpost.com/2013/07/25/kevyn- orr_n_365812.html Attorneys for the Debtor (2014, March 31). Amended plan for the adjustment of Debts of the City of Detroit. Retrieved from http://www.freep.com/assets/freep/pdf/C4220450331.PDF Baker, D. (2013, July 19). In Detroit’s bankruptcy why are contracts with workers a joke? Center for Economic and
  • 31. Policy Research. II If Detroit is Dead, Some Things Need To be Said at the Funeral II 11 Bomey, N. (2014, September 2). Detroit bankruptcy trial begins today: What to expect. Detroit Free Press. Buttonwood (2014, March 1). The battle of Detroit. The Economist. Chafets, Z. (1990). Devil’s night: And other true tales of Detroit. New York: Random House. Chirinko, R. S, & Wilson, D. J. (2008). State investment tax incentives: A zero-sum game? Journal of Public Economics, 92, 2362–2384. Darden, J. T., & Wyly, E. (2010). Cartographic editorial— Mapping the race/ethnic topography of subprime inequality in urban America. Urban Geography, 31, 425–433. Davey, M. (2013, March 14) Bankruptcy lawyer is named to manage an ailing Detroit, New York Times. Declaration of Kevyn D. Orr (2013). In Support of City of Detroit, Michigan’s Statement of Qualifications Pursuant to Section 109c of the Bankruptcy Code. United States Bankruptcy Court, Eastern District of Michigan, Southern Division, Chapter 9, Case No. 13–53846. deCourcy Hinds, M., & Eckholm, E. (1990, December 30.) 80’s Legacy: States and cities in need. New York Times. Retrieved from http://www.nytimes.com/1990/12/30/us/80-s- legacy-states-and-cities-in-need.html Ditmar, R. (2009, October 12). Unions destroyed U.S. auto
  • 32. industry. Grand Rapids Conservative Examiner. Dolan, M. (2014, April 1). Detroit proposes reducing payouts. Wall Street Journal. Eisinger, P. (2014). Is Detroit dead? Journal of Urban Affairs, 36(1), 1–12. Finley, A. (2013, August 2). Kevyn Orr: How Detroit can rise again; Motown’s ‘benevolent dictator’ talks about his fight with creditors and unions, and what the city’s leaders can learn from Miami and Atlanta about revival. Wall Street Journal. Fletcher, M. A. (2013, July 9). As Detroit teeters on bankruptcy, creditors are left holding the bag. Washington Post. Galster, G. (2012). Driving Detroit: The quest for respect in the motor city. Philadelphia, PA: University of Pennsylvania Press. Gottesdiener, L. (2013, August 7). The backyard shock doctrine. Utne Reader. Gottlieb, A. (2014, January 27). An artful imbalance. The Nation. Gray, K., & Guillen, J. (2014, May 8). Detroit bankruptcy legislation calls for 20 years of oversight. Detroit Free Press. Guillen, G., & Gardner, G. (2013, August 5). Detroit retirees march at City Hall, demand apology for Kevyn Orr’s ‘dumb, lazy, happy’ comment. Detroit Free Press. Hall, S., & Jonas, A.E.G. (2014). Urban fiscal austerity, infrastructure provision and the struggle for regional transit in ‘motor city’. Cambridge Journal of Regions, Economy and Society, 7, 1–18. Isadore, C. (2013, July 19). Why Obama won’t bail out Detroit. CNNMoney. Johnson, N. (2002, November 18). The state tax cuts of the
  • 33. 1990s, the current revenue crisis, and implications for state services. Center on Budget and Policy Priorities. Johnson, E. D. (2014) Will Washington Bail out Detroit? Capital Markets Law Journal, 9, 26–39. Kang, S. H., Skidmore, M., & Reese, L. (2013, April 12). How effective are property tax abatements? The case of Michigan. Available for downloading at Social Science Research Network. Katz, B., & Bradley, J. (2013). The metropolitan revolution: How cities and metros are fixing our broken politics and fragile economy. Washington, DC: Brookings Institution. Kennedy, R., Davey, M., & Yaccino, S. (2013, January 13). Foundation aims to save pensions in Detroit crisis. New York Times. Livengood, C. (2014, March 13). EM Orr admits missteps on road to Detroit bankruptcy. Detroit News. Munnell, A. H., Aubry, J.-P., Hurwitz, J., & Cafarelli, M. (2013, November) Gauging the burden of public pensions on cities. Center for Retirement Research at Boston College, SLP#35. New York Times (2014, April 25). Double standard in bankruptcies [Editorial]. New York Times. Norton, M. I., & Sommers, S. R. (2011). Whites see racism as a zero-sum game that they are now losing. Perspectives on Psychological Science, 6, 215–218. PBS News Hour (2014, February 8). Cities in financial straits weigh bankruptcy. Retrieved from http://www.pbs.org/newshour/bb/cities-financial-straights- weigh-bankruptcy
  • 34. Peck, J. (2012). Austerity urbanism: American cities under extreme economy. City: Analysis of Urban Trends, Culture, Theory, Policy Action, 16, 626–655. Pedroni, T. C. (2011). Urban shrinkage as a performance of whiteness: Neoliberal urban restructuring, education, and racial containment in the post-industrial, global niche city. Discourse: Studies in the Cultural Politics of Education, 32, 203–215. Pew Charitable Trusts State and Consumer Initiatives (2013, November 11). America’s big cities in volatile times: Meeting fiscal challenges and preparing for the future. American Cities Project. Politifact. (2012). Mitt Romney says Obama gave away car companies to union. Retrieved from http://www.politifact.com/truth-o- meter/statements/2012/feb/27/mitt-romney/mitt-romney-says- obama- gave-away-car-companies-uni/ 12 II JOURNAL OF URBAN AFFAIRS II Vol. 37/No. 1/2015 Reese, L. A., Sands, M., & Skidmore, M. (2014). Memo from Motown: Is austerity here to stay? Cambridge Journal of Regions, Economy and Society, 7, 99–118. Reich, R. (2013). Detroit, and the bankruptcy of America’s social contract. Retrieved from http://robertreich.org/post/55976062830 Review and Outlook (2014) Detroit’s bankruptcy retreat. Wall
  • 35. Street Journal, January 23, A12. Rugh, J. S. & Massey, D. S. (2010). Racial segregation and the American foreclosure crisis. American Sociological Review, 75, 629–651. Shepardson, D. (2014, March 7). Moody’s: No guarantee Detroit will exit bankruptcy health. Detroit News. Sirota, D. (2013, July 23). Don’t buy the right-wing myth about Detroit. Salon. Smith, N. (1996). The new urban frontier: Gentrification and the revanchist city. London: Routledge. Solomon, L. D. 2014. Detroit: Three pathways to revitalization. New Brunswick, NJ: Transaction. Stabenow, D. & Levin C. (2013, August 5). Detroit comeback already has begun. USA Today. Stoll, J. R., Schmitt, J. R., Scott, S. T., & Gavant, A. (2013). Detroit Eligible to File Chapter 9 Bankruptcy. Fund Finance Market Review, Winter 2014, 29–31. Chicago, IL: The Mayer Brown Practices. Retrieved from http://www.mayerbrown.com/files/Publication/db804bc9-a7a4-- 43b5--87d9--60ad265e8f90/ Presentation/PublicationAttachment/81db968d-782f-43be-920f- 60e8f6e7e017/140127-NYC- NEWSLETTER-Fund-Finance.pdf Story, L. (2012, December 1) As companies seek tax deals, government pays high price. New York Times. Styn, M. (2013, July 19). The downfall of Detroit; It took only six decades of ‘progressive’ policies to bring a great city to Its knees. National Review Online. Tabb, W. K. (2012). The restructuring of capitalism in our time. New York: Columbia University Press. Tabb, W. K. (2014). The wider context of austerity urbanism.
  • 36. City: Analysis of Urban Trends, Culture, Theory, Policy Action, 18(2), 128–141. Tabb, W. K. (Forthcoming). The context of Detroit in national urban policy. In L. Kirkpatrick & M. P. Smith (Eds.), Reinventing Detroit. Piscataway, NJ: Transaction Publishers. Turbeville, W. (2013, November 20). The Detroit bankruptcy. Demos. Retrieved at http://www.demos.org/sites/default/ files/publications/Detroit_Bankruptcy-Demos.pdf United States Conference of Mayors and the Council on Metro Economies and the New American City (2013). U.S. metro economies outlook – gross metropolitan product, with metro employment projections. Lexington, MA: IHS Global Insight. Vlasic, B. & Lowrey, A. (2013, December 9). U.S. ends bailout of G.M., selling last shares of stock. New York Times. Walsh, M. W. (2014a, January 16). Judge disallows plan by Detroit to pay off banks. New York Times. Walsh, M. W. (2014b, February 4). Detroit turns bankruptcy into challenge of banks. New York Times. Warner, K. (2012, August) Protecting fundamental labor rights: Lessons from Canada for the United States. Wash- ington, DC: Center for Economic and Policy Research. Wolff, R. (2013, July 9). How capitalism’s great relocation pauperised America’s ‘middle class’. The Guardian. Yaccino, S. (2014, February 3). While asking for help, Detroit sells a comeback. New York Times. Zillow (2014). The U.S. Housing Crisis: Where are home loans underwater? Retrieved from http://www.zillow. com/visuals/negative-equity/#4/39.98/-106.92
  • 37. ABOUT THE AUTHOR William K. Tabb is Professor Emeritus of Economics at Queens College and of Economics, Political Science and Sociology at the Graduate Center, City University of New York. He has been visiting professor of economics at the University of California, Berkeley and scholar in residence at Kansai University, Japan. Tabb was Principal Consultant, Evaluation Office, United Nations Development Program study of South-South Cooperation. His books include The Long Default: New York and the Urban Fiscal Crisis, The Political Economy of the Black Ghetto, The Restructuring of Capitalism in Our Time, Economic Governance in the Age of Globalization, Unequal Partners: A Primer on Globalization, Reconstructing Political Economy: The Great Divide in Economic Thought, and The Postwar Japanese System: Cultural Economy and Economic Transformation. Copyright of Journal of Urban Affairs is the property of Wiley- Blackwell and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use.
  • 38. Project Management The Managerial Process Lar96596_fm_i-xviii_1.indd Page i 8/8/13 10:53 AM f-500 Lar96596_fm_i-xviii_1.indd Page i 8/8/13 10:53 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles The McGraw-Hill Series Operations and Decision Sciences OPERATIONS MANAGEMENT Beckman and Rosenfield, Operations, Strategy: Competing in the 21st Century, First Edition Benton, Purchasing and Supply Chain Management, Second Edition Bowersox, Closs, Cooper, and Bowersox, Supply Chain Logistics Management, Fourth Edition Brown and Hyer, Managing Projects: A Team-Based Approach, First Edition
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  • 42. Operations Management, Eleventh Edition Swink, Melnyk, Cooper, and Hartley, Managing Operations Across the Supply Chain, Second Edition Thomke, Managing Product and Service Development: Text and Cases, First Edition Ulrich and Eppinger, Product Design and Development, Fourth Edition Zipkin, Foundations of Inventory Management, First Edition QUANTITATIVE METHODS AND MANAGEMENT SCIENCE Hillier and Hillier, Introduction to Management Science: A Modeling and Case Studies Approach with Spreadsheets, Fifth Edition Stevenson and Ozgur, Introduction to Management Science with Spreadsheets, First Edition Lar96596_fm_i-xviii_1.indd Page ii 8/8/13 10:53 AM f-500
  • 43. Lar96596_fm_i-xviii_1.indd Page ii 8/8/13 10:53 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles Project Management The Managerial Process Sixth Edition Erik W. Larson Oregon State University Clifford F. Gray Oregon State University Lar96596_fm_i-xviii_1.indd Page iii 8/8/13 10:53 AM f-500 Lar96596_fm_i-xviii_1.indd Page iii 8/8/13 10:53 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles PROJECT MANAGEMENT: THE MANAGERIAL PROCESS, SIXTH EDITION Published by McGraw-Hill Education, 2 Penn Plaza, New York, NY 10121. Copyright © 2 014 by McGraw-Hill Education. All rights reserved. Printed in the United States of America. Previous Edition © 2011. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the
  • 44. prior written consent of McGraw-Hill Education, including, but not limited to, in any network or other electronic storage or transmission, or broadcast for distance learning. Some ancillaries, including electronic and print components, may not be available to customers outside the United States. This book is printed on acid-free paper. 1 2 3 4 5 6 7 8 9 0 QV S/QVS 1 0 9 8 7 6 5 4 3 ISBN 978-0-07-809659-4 MHID 0-07-809659-6 Managing Director: Douglas Reiner Senior Brand Manager: Thomas Hayward Executive Director of Development: Ann Torbert Senior Development Editor: Wanda Zeman Digital Development Editor: Meg Maloney, Kevin Shanahan Dir. of Digital Content Development: Doug Ruby Senior Marketing Manager: Heather Kazakoff Content Production Manager: Faye Schilling Content Project Manager: Heather Ervolino Buyer: Nichole Birkenholz Media Project Manager: Sivakumar Munuswamy Compositor: Aptara®, Inc. Typeface: 10.5/12 Times New Roman MT Std Printer: Quad/Graphics All credits appearing on page or at the end of the book are considered to be an extension of the copyright page. Library of Congress Cataloging-in-Publication Data
  • 45. Gray, Clifford F. Project management : the managerial process / Erik W. Larson, Clifford F. Gray.—Sixth edition. pages cm Previous editions published as: Project management : the managerial process / Clifford F. Gray, Erik W. Larson. ISBN 978-0-07-809659-4 (alk. paper) 1. Project management. 2. Time management. 3. Risk management. I. Larson, Erik W., 1952- II. Title. HD69.P75G72 2014 658.4904—dc23 2013027472 The Internet addresses listed in the text were accurate at the time of publication. The inclusion of a website does not indicate an endorsement by the authors or McGraw-Hill Education, and McGraw-Hill Education does not guarantee the accuracy of the information presented at these sites. www.mhhe.com Lar96596_fm_i-xviii_1.indd Page iv 21/08/13 7:49 AM user Lar96596_fm_i-xviii_1.indd Page iv 21/08/13 7:49 AM user /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles v
  • 46. About the Authors Erik W. Larson ERIK W. LARSON is professor of project management at the College of Busi- ness, Oregon State University. He teaches executive, graduate, and undergraduate courses on project management and leadership. His research and consulting activ- ities focus on project management. He has published numerous articles on matrix management, product development, and project partnering. He has been honored with teaching awards from both the Oregon State University MBA program and the University of Oregon Executive MBA program. He has been a member of the Portland, Oregon, chapter of the Project Management Institute since 1984. In 1995 he worked as a Fulbright scholar with faculty at the Krakow Academy of Economics on modernizing Polish business education. He was a visiting professor at Chulalongkorn University in Bangkok, Thailand, and at Baden-Wuerttemberg Cooperative State University in Bad Mergentheim, Germany. He received a B.A. in psychology from Claremont McKenna College and a Ph.D. in management from State University of New York at Buffalo. He is a certified project manage- ment professional (PMP) and Scrum Master. Clifford F. Gray CLIFFORD F. GRAY is professor emeritus of management at the College of Business, Oregon State University. He continues to teach
  • 47. undergraduate and grad- uate project management courses overseas and in the United States; he has per- sonally taught more than 100 executive development seminars and workshops. His research and consulting interests have been divided equally between opera- tions management and project management; he has published numerous articles in these areas, plus a text on project management. He has also conducted research with colleagues in the International Project Management Association. Cliff has been a member of the Project Management Institute since 1976 and was one of the founders of the Portland, Oregon, chapter. He was a visiting professor at Kasetsart University in Bangkok, Thailand, in 2005. He was the president of Project Man- agement International, Inc. (a training and consulting firm specializing in project management) 1977–2005. He received his B.A. in economics and management from Millikin University, M.B.A. from Indiana University, and doctorate in oper- ations management from the College of Business, University of Oregon. He is certified Scrum Master. Lar96596_fm_i-xviii_1.indd Page v 8/8/13 10:53 AM f-500 Lar96596_fm_i-xviii_1.indd Page v 8/8/13 10:53 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles
  • 48. “Man’s mind, once stretched by a new idea, never regains its original dimensions.” Oliver Wendell Holmes, Jr. To my family who have always encircled me with love and encouragement—my parents (Samuel and Charlotte), my wife (Mary), my sons and their wives (Kevin and Dawn, Robert and Sally) and their children (Ryan, Carly, Connor and Lauren). C.F.G. “We must not cease from exploration and the end of all exploring will be to arrive where we begin and to know the place for the first time.” T. S. Eliot To Ann whose love and support has brought out the best in me. And, to our girls Mary, Rachel, and Tor-Tor for the joy and pride they give me. Finally, to my muse, Neil, for the faith and inspiration he instills. E.W.L Lar96596_fm_i-xviii_1.indd Page vi 8/8/13 10:53 AM f-500 Lar96596_fm_i-xviii_1.indd Page vi 8/8/13 10:53 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles
  • 49. vii Preface Our motivation in writing this text continues to be to provide a realistic, socio-technical view of project management. In the past, textbooks on project management focused almost exclusively on the tools and processes used to man- age projects and not the human dimension. This baffled us since people not tools complete projects! While we firmly believe that mastering tools and processes is essential to successful project management, we also believe that the effectiveness of these tools and methods is shaped and determined by the prevailing culture of the organization and interpersonal dynamics of the people involved. Thus, we try to provide a holistic view that focuses on both of these dimensions and how they interact to determine the fate of projects. The role of projects in organizations is receiving increasing attention. Projects are the major tool for implementing and achieving the strategic goals of the orga- nization. In the face of intense, worldwide competition, many organizations have reorganized around a philosophy of innovation, renewal, and organizational learning to survive. This philosophy suggests an organization that is flexible and project driven. Project management has developed to the point where it is a pro- fessional discipline having its own body of knowledge and skills. Today it is nearly
  • 50. impossible to imagine anyone at any level in the organization who would not ben- efit from some degree of expertise in the process of managing projects. Audience This text is written for a wide audience. It covers concepts and skills that are used by managers to propose, plan, secure resources, budget, and lead project teams to successful completions of their projects. The text should prove useful to students and prospective project managers in helping them understand why organizations have developed a formal project management process to gain a competitive advan- tage. Readers will find the concepts and techniques discussed in enough detail to be immediately useful in new-project situations. Practicing project managers will find the text to be a valuable guide and reference when dealing with typical prob- lems that arise in the course of a project. Managers will also find the text useful in understanding the role of projects in the missions of their organizations. Analysts will find the text useful in helping to explain the data needed for project imple- mentation as well as the operations of inherited or purchased software. Members of the Project Management Institute will find the text is well structured to meet the needs of those wishing to prepare for PMP (Project Management Profes- sional) or CAPM (Certified Associate in Project Management)
  • 51. certification exams. The text has in-depth coverage of the most critical topics found in PMI’s Project Management Body of Knowledge (PMBOK). People at all levels in the organization assigned to work on projects will find the text useful not only in pro- viding them with a rationale for the use of project management processes but also because of the insights they will gain on how to enhance their contributions to project success. Lar96596_fm_i-xviii_1.indd Page vii 8/8/13 10:53 AM f-500 Lar96596_fm_i-xviii_1.indd Page vii 8/8/13 10:53 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles viii Preface Our emphasis is not only on how the management process works, but more importantly, on why it works. The concepts, principles, and techniques are univer- sally applicable. That is, the text does not specialize by industry type or project scope. Instead, the text is written for the individual who will be required to man- age a variety of projects in a variety of different organizational settings. In the case of some small projects, a few of the steps of the techniques can be omitted, but the conceptual framework applies to all organizations in
  • 52. which projects are important to survival. The approach can be used in pure project organizations such as construction, research organizations, and engineering consultancy firms. At the same time, this approach will benefit organizations that carry out many small projects while the daily effort of delivering products or services continues. Content In this and other editions we continue to resist the forces that engender scope creep and focus only on essential tools and concepts that are being used in the real world. We have been guided by feedback from practitioners, teachers, and stu- dents. Some changes are minor and incremental, designed to clarify and reduce confusion. Other changes are significant. They represent new developments in the field or better ways of teaching project management principles. Below are major changes to the sixth edition. • Computer exercises and MS Project examples have been updated to MS Project 2010, and 2013 including video tutorials to help students master the basics of MS Project. • Terms and concepts have been updated to be consistent with the fifth edition of the Project Management Body of Knowledge (2013).
  • 53. • The chapters on Agile Project Management and Careers in Project Manage- ment have been expanded. • Chapter 6 utilizes a new example that clarifies the differences between free and total slack. Chapters 1, 2, 4, 5 and 14 have been updated. • A description of the Activity on Arrow (AoA) method for calculating networks has been deleted from the text and is now available only in the Instructor’s Manual. • New student exercises and cases have been added to many chapters. • The Blue Zuma computer exercise in Appendix 2 has been replaced by the new Red Zuma exercise. • The Snapshot from Practice boxes feature a number of new examples of project management in action as well as new Research Highlights that continue to pro- mote practical application of project management. • The Instructor’s Manual contains a listing of current YouTube videos that cor- respond to key concepts and Snapshots from Practice. Overall the text addresses the major questions and issues the authors have encoun- tered over their 60 combined years of teaching project management and consult- ing with practicing project managers in domestic and foreign
  • 54. environments. The following questions represent the issues and problems practicing project managers find consuming most of their effort: What is the strategic role of projects in con- temporary organizations? How are projects prioritized? What organizational and Lar96596_fm_i-xviii_1.indd Page viii 8/8/13 10:53 AM f-500 Lar96596_fm_i-xviii_1.indd Page viii 8/8/13 10:53 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles Preface ix managerial styles will improve chances of project success? How do project manag- ers orchestrate the complex network of relationships involving vendors, subcon- tractors, project team members, senior management, functional managers, and customers that affect project success? What factors contribute to the development of a high-performance project team? What project management system can be set up to gain some measure of control? How do managers prepare for a new interna- tional project in a foreign culture? How does one pursue a career in project management? Project managers must deal with all these concerns to be effective. All of these issues and problems represent linkages to an integrative project
  • 55. management view. The chapter content of the text has been placed within an overall framework that integrates these topics in a holistic manner. Cases and snapshots are included from the experiences of practicing managers. The future for project managers appears to be promising. Careers will be determined by success in managing projects. Student Learning Aids The text website (www.mhhe.com/larsongray6e) includes study outlines, online quizzes, PowerPoint slides, videos, Microsoft Project Video Tutorials and web links. The trial version of Microsoft Project software is included on its own CD-ROM free with the text. Acknowledgments We would like to thank Lacey McNeely for updating the Test Bank and Online Quizzes; Charlie Cook for revising the PowerPoint slides; Oliver F. Lehmann for providing access to PMBOK study questions; and Pinyarat Sirisomboonsuk for accuracy checking the text and Instructor’s Resource Manual content. Next, it is important to note that the text includes contributions from numer- ous students, colleagues, friends, and managers gleaned from professional conver- sations. We want them to know we sincerely appreciate their
  • 56. counsel and suggestions. Almost every exercise, case, and example in the text is drawn from a real-world project. Special thanks to managers who graciously shared their cur- rent project as ideas for exercises, subjects for cases, and examples for the text. Shlomo Cohen, John A. Drexler, Jim Moran, John Sloan, Pat Taylor, and John Wold, whose work is printed, are gratefully acknowledged. Special gratitude is due Robert Breitbarth of Interact Management, who shared invaluable insights on prioritizing projects. University students and managers deserve special accolades for identifying problems with earlier drafts of the text and exercises. We are indebted to the reviewers of past editions who shared our commitment to elevating the instruction of project management. The reviewers include Paul S. Allen, Rice University; Denis F. Cioffi, George Washington University; Joseph D. DeVoss, DeVry University; Edward J. Glantz, Pennsylvania State University; Michael Godfrey, University of Wisconsin–Oshkosh; Robert Key, University of Phoenix; Dennis Krumwiede, Idaho State University; Nicholas C. Petruzzi, Uni- versity of Illinois–Urbana/Champaign; William R. Sherrard, San Diego State University; S. Narayan Bodapati, Southern Illinois University at Edwardsville; Warren J. Boe, University of Iowa; Burton Dean, San Jose State University; Kwasi
  • 57. Lar96596_fm_i-xviii_1.indd Page ix 8/8/13 10:53 AM f-500 Lar96596_fm_i-xviii_1.indd Page ix 8/8/13 10:53 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles x Preface Amoako-Gyampah, University of North Carolina–Greensboro; Owen P. Hall, Pepperdine University; Bruce C. Hartman, University of Arizona; Richard Irving, York University; Robert T. Jones, DePaul University; Richard L. Luebbe, Miami University of Ohio; William Moylan, Lawrence Technological College of Business; Edward Pascal, University of Ottawa; James H. Patterson, Indiana Uni- versity; Art Rogers, City University; Christy Strbiak, U.S. Air Force Academy; David A. Vaughan, City University; and Ronald W. Witzel, Keller Graduate School of Management. Nabil Bedewi, Georgetown University; Scott Bailey, Troy University; Michael Ensby, Clarkson University; Eldon Larsen, Marshall Univer- sity; Steve Machon, DeVry University–Tinley Park; William Matthews, William Patterson University; Erin Sims, DeVry University–Pomona; Kenneth Solheim, DeVry University–Federal Way; and Oya Tukel, Cleveland State University. Gregory Anderson, Weber State University; Dana Bachman, Colorado Christian
  • 58. University; Alan Cannon, University of Texas, Arlington; Susan Cholette, San Francisco State; Michael Ensby, Clarkson University; Charles Franz, University of Missouri, Columbia; Raouf Ghattas, DeVry University; Robert Groff, West- wood College; Raffael Guidone, New York City College of Technology; George Kenyon, Lamar University; Elias Konwufine, Keiser University; Rafael Landaeta, Old Dominion University; Muhammad Obeidat, Southern Polytechnic State University; Linda Rose, Westwood College; Oya Tukel, Cleveland State Univer- sity; and Mahmoud Watad, William Paterson University. In the sixth edition we continue to commit to improving the text content and improving instruction of project management. We are grateful to those reviewers who provided helpful critiques and insights on the fifth edition, which helped us prepare this revision. The reviewers for the sixth edition include Victor Allen, Lawrence Technological University; Mark Angolia, East Carolina University; Alan Cannon, University of Texas at Arlington; Robert Cope, Southeastern Louisiana University; Kenneth DaRin, Clarkson University; Ron Darnell, Amberton Uni- versity; Jay Goldberg, Marquette University; Mark Huber, University of Georgia; Marshall Issen, Clarkson University; Charles Lesko, East Carolina University; Lacey McNeely, Oregon State University; Donald Smith, Texas A&M University; Peter Sutanto, Prairie View A&M University; Jon Tomlinson,
  • 59. University of North- western Ohio. We thank you for your many thoughtful suggestions and for making our book better. Of course we accept responsibility for the final version of the text. In addition, we would like to thank our colleagues in the College of Business at Oregon State University for their support and help in completing this project. In par- ticular, we recognize Prem Mathew and Ping-Hung Hsieh for their helpful advice and suggestions. We also wish to thank the many students who helped us at different stages of this project, most notably Neil Young, Saajan Patel, Katherine Knox, Dat Nguyen, Lacey McNeely and David Dempsey. Mary Gray deserves special credit for editing and working under tight deadlines on earlier editions. Special thanks go to Pinyarat (“Minkster”) Sirisomboonsuk for her help in preparing the last four editions. Finally, we want to extend our thanks to all the people at McGraw-Hill/Higher Education for their efforts and support. First, we would like to thank Thomas Hayward and Wanda Zeman for providing editorial direction, guidance, and management of the book’s development for the sixth edition. And we would also like to thank Jane Mohr, Heather Ervolino, Nichole Birkenholz, Arpana Kumari, and Janean Utley for managing the final production, design, supplement, and media phases of the sixth edition. Erik W. Larson
  • 60. Clifford F. Gray Lar96596_fm_i-xviii_1.indd Page x 8/8/13 10:53 AM f-500 Lar96596_fm_i-xviii_1.indd Page x 8/8/13 10:53 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles xi Note to Student You will find the content of this text highly practical, relevant, and current. The concepts discussed are relatively simple and intuitive. As you study each chapter we suggest you try to grasp not only how things work, but why things work. You are encouraged to use the text as a handbook as you move through the three levels of competency: I know. I can do. I can adapt to new situations. Project management is both people and technical oriented. Project manage- ment involves understanding the cause-effect relationships and interactions among the sociotechnical dimensions of projects. Improved competency in
  • 61. these dimensions will greatly enhance your competitive edge as a project manager. The field of project management is growing in importance and at an expo- nential rate. It is nearly impossible to imagine a future management career that does not include management of projects. Résumés of managers will soon be primarily a description of the individual’s participation in and contributions to projects. Good luck on your journey through the text and on your future projects. Chapter-by-Chapter Revisions for the Sixth Edition Chapter 1: Modern Project Management • New Snapshot: Project Management in Action 2013. • Makes stronger case for why project management is essential skill set for anyone’s career. • New Snapshot: A Dozen Examples of Projects Given to Recent College Graduates. Chapter 2: Organization Strategy and Project Selection • New Snapshot: Does IBM’s Watson’s Jeopardy Project Represent a Change in Strategy? • New Snapshot: HP’s Strategy Revision.
  • 62. • Expanded discussion on the importance of project sponsors. • Revamped description of how project risks are assessed during the proposal phase. • New case: Fund Raising Project Selection Case. Lar96596_fm_i-xviii_1.indd Page xi 8/8/13 10:53 AM f-500 Lar96596_fm_i-xviii_1.indd Page xi 8/8/13 10:53 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles xii Note to Student Chapter 3: Organization: Structure and Culture • New Snapshot: Google-y. • New case: Horizon Consulting. Chapter 4: Defining the Project • A new central example of a Work Breakdown Structure (WBS). • Discussion of Process Breakdown Structure (PBS). • Inclusion of “power/interest” map for assessing stakeholders. Chapter 5: Estimating Project Times and Costs • New Snapshot: Reducing Estimating Error. • Introduction to Reference Class Forecasting methodology. • New case: Post Graduation Adventure. Chapter 6: Developing a Project Schedule
  • 63. • A new central example that clarifies the differences between free and total slack. • A description of the Activity on Arrow (AoA) method for calculating networks has been deleted from the text and is now available only in the Instructor’s Manual. Chapter 7: Managing Risk • New Snapshot: Playing Soccer in the Desert. • New case: Sustaining Project Risk Management during Implementation. Chapter 8 Appendix 1: The Critical-Chain Approach • New Snapshot: Critical Chain Applied to Airplane Part Arrivals. Chapter 9: Reducing Project Duration • New Snapshot: Smartphone Wars. Chapter 10: Leadership: Being an Effective Project Manager • New case: The Blue Sky Project. • New ethical dilemmas mini-case: Old Princeton Landing. Chapter 11: Managing Project Teams • Expanded discussion on project vision. Chapter 12: Outsourcing: Managing Interorganizational
  • 64. Relations • New Snapshot: The Boeing 787 Dreamliner. • New Snapshot: U.S. Department of Defense’s Value Engineering Awards 2013. • New case: Shell Case Fabricators. Lar96596_fm_i-xviii_1.indd Page xii 8/9/13 10:01 AM f-500 Lar96596_fm_i-xviii_1.indd Page xii 8/9/13 10:01 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles Note to Student xiii Chapter 15: International Projects • More extensive discussion of financial risks associated with international projects. • New Snapshot: Project X–Namibia, Africa. • New exercise assessing relative safety of different countries. Chapter 17: An Introduction to Agile Project Management • Elaborates on the role of product owner in Scrum. • Includes all the principles of Agile Manifesto. • Introduces the use of Sprint and Release Burndown charts to monitor progress on Agile projects. • Discusses the use of hybrid models that combine elements of Agile and
  • 65. Waterfall. Chapter 18: Project Management Career Paths • New Snapshot: Ron Parker. • Discussion on how to take advantage of opportunities at a university to de- velop project management skills. • Expanded discussion of the value of certification. • New Snapshot: Grooming the Next Generation at Intel. Appendix 2: Computer Project Exercises • The Blue Zuma computer exercise in Appendix 2 has been replaced by a new Red Zuma exercise. • A video tutorial that demonstrates step by step how to complete and answer the original Blue Zuma exercise is available online for students. Lar96596_fm_i-xviii_1.indd Page xiii 8/8/13 10:53 AM f-500 Lar96596_fm_i-xviii_1.indd Page xiii 8/8/13 10:53 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles xiv Brief Contents Preface vii
  • 66. 1. Modern Project Management 2 2. Organization Strategy and Project Selection 24 3. Organization: Structure and Culture 66 4. Defining the Project 100 5. Estimating Project Times and Costs 128 6. Developing a Project Plan 160 7. Managing Risk 204 8. Scheduling Resources and Costs 250 9. Reducing Project Duration 304 10. Leadership: Being an Effective Project Manager 338 11. Managing Project Teams 374 12. Outsourcing: Managing Interorganizational Relations 418 13. Progress and Performance Measurement and Evaluation 456 14. Project Closure 510 15. International Projects 538 16. Oversight 572
  • 67. 17. An Introduction to Agile Project Management 590 18. Project Management Career Paths 614 APPENDIX One Solution s to Selected Exercises 627 Two Computer Project Exercises 641 GLOSSARY 658 ACRONYMS 667 PROJECT MANAGEMENT EQUATIONS 668 INDEX 669 Lar96596_fm_i-xviii_1.indd Page xiv 09/09/13 11:21 AM user Lar96596_fm_i-xviii_1.indd Page xiv 09/09/13 11:21 AM user /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles
  • 68. xv Contents Preface vii Chapter 1 Modern Project Management 2 What Is a Project? 6 The Project Life Cycle 8 The Project Manager 9 Being Part of a Project Team 10 Current Drivers of Project Management 11 Project Governance 15 Alignment of Projects with Organizational Strategy 16 Project Management Today: A Socio-Technical Approach 17 Summary 18
  • 69. Chapter 2 Organization Strategy and Project Selection 24 The Strategic Management Process: An Overview 26 Four Activities of the Strategic Management Process 29 The Need for a Project Portfolio Management System 32 Problem 1: The Implementation Gap 32 Problem 2: Organization Politics 33 Problem 3: Resource Conflicts and Multitasking 34 A Portfolio Management System 36 Classification of the Project 36 Selection Criteria 37 Financial Criteria 37 Nonfinancial Criteria 39 Applying a Selection Model 42
  • 70. Sources and Solicitation of Project Proposals 43 Ranking Proposals and Selection of Projects 44 Managing the Portfolio System 46 Balancing the Portfolio for Risks and Types of Projects 48 Summary 49 Appendix 2.1: Request for Proposal (RFP) 63 Chapter 3 Organization: Structure and Culture 66 Project Management Structures 67 Organizing Projects within the Functional Organization 68 Organizing Projects as Dedicated Teams 71 Organizing Projects within a Matrix Arrangement 74 Different Matrix Forms 75 What Is the Right Project Management Structure? 79 Organization Considerations 79
  • 71. Project Considerations 79 Organizational Culture 81 What Is Organizational Culture? 81 Identifying Cultural Characteristics 83 Implications of Organizational Culture for Organizing Projects 86 Summary 89 Chapter 4 Defining the Project 100 Step 1: Defining the Project Scope 102 Employing a Project Scope Checklist 102 Step 2: Establishing Project Priorities 106 Step 3: Creating the Work Breakdown Structure 108 Major Groupings Found in a WBS 108 How WBS Helps the Project Manager 109 A Simple WBS Development 109 Step 4: Integrating the WBS with the Organization 113
  • 72. Step 5: Coding the WBS for the Information System 113 Process Breakdown Structure 116 Responsibility Matrices 117 Project Communication Plan 118 Summary 122 Chapter 5 Estimating Project Times and Costs 128 Factors Influencing the Quality of Estimates 130 Estimating Guidelines for Times, Costs, and Resources 131 Lar96596_fm_i-xviii_1.indd Page xv 09/09/13 11:49 AM user Lar96596_fm_i-xviii_1.indd Page xv 09/09/13 11:49 AM user /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles xvi Contents
  • 73. Top-Down versus Bottom-Up Estimating 133 Methods for Estimating Project Times and Costs 135 Top-Down Approaches for Estimating Project Times and Costs 135 Bottom-Up Approaches for Estimating Project Times and Costs 139 A Hybrid: Phase Estimating 141 Level of Detail 143 Types of Costs 144 Refining Estimates 146 Creating a Database for Estimating 149 Summary 150 Appendix 5.1: Learning Curves for Estimating 155 Chapter 6 Developing a Project Plan 160 Developing the Project Network 161 From Work Package to Network 162 Constructing a Project Network 164
  • 74. Terminology 164 Basic Rules to Follow in Developing Project Networks 164 Activity-on-Node (AON) Fundamentals 165 Network Computation Process 169 Forward Pass—Earliest Times 169 Backward Pass—Latest Times 171 Determining Slack (or Float) 173 Using the Forward and Backward Pass Information 175 Level of Detail for Activities 176 Practical Considerations 176 Network Logic Errors 176 Activity Numbering 176 Use of Computers to Develop Networks 177 Calendar Dates 180 Multiple Starts and Multiple Projects 180 Extended Network Techniques to Come Closer to
  • 75. Reality 180 Laddering 180 Use of Lags to Reduce Schedule Detail and Project Duration 180 An Example Using Lag Relationships—The Forward and Backward Pass 185 Hammock Activities 186 Summary 187 Chapter 7 Managing Risk 204 Risk Management Process 205 Step 1: Risk Identification 207 Step 2: Risk Assessment 210 Probability Analysis 213 Step 3: Risk Response Development 214 Mitigating Risk 214 Avoiding Risk 215 Transferring Risk 216 Retaining Risk 216
  • 76. Contingency Planning 216 Technical Risks 218 Schedule Risks 220 Cost Risks 220 Funding Risks 221 Opportunity Management 221 Contingency Funding and Time Buffers 222 Budget Reserves 223 Management Reserves 223 Time Buffers 224 Step 4: Risk Response Control 224 Change Control Management 225 Summary 229 Appendix 7.1: PERT and PERT Simulation 239 Chapter 8 Scheduling Resources and Costs 250 Overview of the Resource Scheduling Problem 251 Types of Resource Constraints 253 Classification of a Scheduling Problem 255
  • 77. Resource Allocation Methods 255 Assumptions 255 Time-Constrained Project: Smoothing Resource Demand 255 Resource-Constrained Projects 257 Computer Demonstration of Resource- Constrained Scheduling 262 The Impacts of Resource-Constrained Scheduling 268 Splitting Activities 268 Benefits of Scheduling Resources 270 Assigning Project Work 270 Multiproject Resource Schedules 271 Using the Resource Schedule to Develop a Project Cost Baseline 273 Why a Time-Phased Budget Baseline Is Needed 273 Creating a Time-Phased Budget 274 Summary 279 Appendix 8.1: The Critical-Chain Approach 293 Lar96596_fm_i-xviii_1.indd Page xvi 09/09/13 11:34 AM user
  • 78. Lar96596_fm_i-xviii_1.indd Page xvi 09/09/13 11:34 AM user /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles Contents xvii Chapter 9 Reducing Project Duration 304 Rationale for Reducing Project Duration 305 Options for Accelerating Project Completion 307 Options When Resources Are Not Constrained 308 Options When Resources Are Constrained 310 Project Cost–Duration Graph 313 Explanation of Project Costs 313 Constructing a Project Cost–Duration Graph 314 Determining the Activities to Shorten 314 A Simplified Example 316
  • 79. Practical Considerations 318 Using the Project Cost–Duration Graph 318 Crash Times 319 Linearity Assumption 319 Choice of Activities to Crash Revisited 319 Time Reduction Decisions and Sensitivity 320 What if Cost, Not Time, Is the Issue? 321 Summary 323 Chapter 10 Leadership: Being an Effective Project Manager 338 Managing versus Leading a Project 339 Managing Project Stakeholders 340 Influence as Exchange 344 Task-Related Currencies 345 Position-Related Currencies 346 Inspiration-Related Currencies 346 Relationship-Related Currencies 346 Personal-Related Currencies 347
  • 80. Social Network Building 347 Mapping Dependencies 347 Management by Wandering Around (MBWA) 349 Managing Upward Relations 350 Leading by Example 352 Ethics and Project Management 355 Building Trust: The Key to Exercising Influence 357 Qualities of an Effective Project Manager 359 Summary 362 Chapter 11 Managing Project Teams 374 The Five-Stage Team Development Model 377 Situational Factors Affecting Team Development 378 Building High-Performance Project Teams 380 Recruiting Project Members 380 Conducting Project Meetings 383 Establishing a Team Identity 387 Creating a Shared Vision 388 Managing Project Reward Systems 391
  • 81. Orchestrating the Decision-Making Process 392 Managing Conflict within the Project 394 Rejuvenating the Project Team 398 Managing Virtual Project Teams 399 Project Team Pitfalls 403 Groupthink 403 Bureaucratic Bypass Syndrome 404 Team Spirit Becomes Team Infatuation 404 Going Native 404 Summary 405 Chapter 12 Outsourcing: Managing Interorganizational Relations 418 Outsourcing Project Work 419 Best Practices in Outsourcing Project Work 423 Well-Defined Requirements and Procedures 424 Extensive Training and Team-Building Activities 426 Well-Established Conflict Management Processes
  • 82. in Place 427 Frequent Review and Status Updates 427 Co-Location When Needed 429 Fair and Incentive-Laden Contracts 430 Long-Term Outsourcing Relationships 431 The Art of Negotiating 432 1. Separate the People from the Problem 433 2. Focus on Interests, Not Positions 434 3. Invent Options for Mutual Gain 435 4. When Possible, Use Objective Criteria 435 Dealing with Unreasonable People 436 A Note on Managing Customer Relations 437 Summary 440 Appendix 12.1: Contract Management 449 Chapter 13 Progress and Performance Measurement and Evaluation 456 Structure of a Project Monitoring Information System 457
  • 83. The Project Control Process 458 Monitoring Time Performance 459 Lar96596_fm_i-xviii_1.indd Page xvii 8/9/13 10:01 AM f-500 Lar96596_fm_i-xviii_1.indd Page xvii 8/9/13 10:01 AM f-500 /204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_page files/204/MH01987/Lar96596_disk1of1/0078096596/Lar96596_ pagefiles xviii Contents Development of an Earned Value Cost/Schedule System 462 What Costs Are Included in Baselines? 465 Methods of Variance Analysis 465 Developing a Status Report: A Hypothetical Example 467 Assumptions 467 Baseline Development 467 Development of the Status Report 468
  • 84. Indexes to Monitor Progress 473 Performance Indexes 473 Project Percent Complete Indexes 474 Technical Performance Measurement 475 Software for Project Cost/Schedule Systems 475 Additional Earned Value Rules 476 Forecasting Final Project Cost 476 Other Control Issues 479 Scope Creep 479 Baseline Changes 481 The Costs and Problems of Data Acquisition 482 Summary 483 Appendix 13.1: The Application of Additional Earned Value Rules 499 Appendix 13.2: Obtaining Project Performance Information from MS Project 2010 506 Chapter 14 Project Closure 510 Types of Project Closure 512
  • 85. Wrap-up Closure Activities 513 Creating the Final Report 516 Post-Implementation Evaluation 517 Team Evaluation 517 Individual, Team Member, and Project Manager Performance Reviews 520 Retrospectives 522 Why Retrospectives? 522 Initiating the Retrospective Review 523 Use of an Independent Facilitator 524 Selection of a Facilitator 524 Roles of a Facilitator 524 Managing a Retrospective 525 Overseeing a Post-Project Retrospective 526 Utilization of Retrospectives 529 Archiving Retrospectives 529 Concluding Retrospective Notes 530 Summary 530 Appendix 14.1: Project Closeout Checklist 533 Appendix 14.2: Euro Conversion—Project Closure Checklist 535
  • 86. Chapter 15 International Projects 538 Environmental Factors 540 Legal /Political 540 Security 541 Geography 542 Economic 542 Infrastructure 544 Culture 545 Project Site Selection 547 Cross-Cultural Considerations: A Closer Look 548 Adjustments 549 Working in Mexico 552 Working in France 553 Working in Saudi Arabia 555 Working in China 556 Working in the United States 557 Summary Comments about Working in Different Cultures 559 Culture Shock 560 Coping with Culture Shock 562