2. Direct mail and campaign management Transactional and critical mail Election and security print Database marketing Loyalty schemes Design Procurement Innovation
3. GI Solutions Group’s timeline Plan in place to grow sales to £50 million 1992 1994 1996 1998 2000 2002 2004 2006 2012 New full colour digital print technology Su b s tantial investment in intelligent enclosing Group acquired by Grove Industries Graphic Inline was established, focusing on innovative direct mail Growth strategy by incorporating a database marketing (GI Insight) and solutions-driven outsourcing (GI Solutions) divisions Establish a China Office in Shenzen Rebranded as GI Solutions Group 2008 Sales hit £10 million and GI Direct become s a recognised alternative to the established players 200 9 Consolidation onto a single site to include enclosing facilities
4. Financials Growth plans in place to achieve sales of £50 million by 2012 Financial stability Cash generation of up to £3 million a year Financial support provided by Grove Industries for investment in new kit Compound annual growth of 15% over last 5 years Sales £ millions £0 £5 £10 £15 £20 £25 £30 2009/2010* 2008/2009* 2007/2008 2006/2007 2005/2006 2004/2005 £35 * forecast
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6. An obsession with exceeding clients’ expectations Operational excellence and market-led investment to offer client’s real value Building and developing an engaged workforce Strategy: different and better
7. Strategy: different and better Market leading account management and advice, data services, environmental leader, strong quality ethos Over £6 million invested in the last 18 months, variable digital printing, new enclosing technology, online proofing and hybrid mail Matching staff’s aspirations to that of the business BPIF Excellence Award for Human Resources
8. Recent changes… Resulted from line by line client budgeting process DM margin forecast to be down by 15% across key clients Need to structure the business so that service and output were not impacted Reduced costs by £750K – ca 12.5% Cash generation will be £2 million, profit £600K Aim is to consolidate and build a platform for the future Continuing to invest in the business to increase product range and improve profitability (e.g. offline Scitex, new stackers for simpler products, new site, transactional, new MIS) New client-focused structure
Opening Statement: Welcome to GI Solutions Group we hope you enjoy your visit, over the last 17 years we have built this business from humble beginnings to be one of the leading DM support services organisations in the UK, the business has been built on some key principles:- - Build for the long term not the short - Match our skills/assets to client requirements - investment decisions are about being different Our success is built on:- - An obsession with exceeding clients' expectation but at a profit - Being both different and better than the competition - Building & developing an engaged workforce that are the platform for growth We aim to show you today how we take clients' requirements and through the application of intellect/technology and consistent effective processes turn these into value added products and services. We hope you find our business as exciting as we do - on with the presentation..........
Get across 3 things IDEAS UNDERSTANDING VALUE
Communicate: Depth of experience A consistently executed plan and direction – market focussed Success Average of £1m capex per year every year
Communicate Compound annual growth rate of 18% growth in sales Good cash generation Backing from Grove Industries
3 Clear Product areas, playing to our skills, each benefits from the experience of the other sector
Give specific examples of how being different and better could help the client we are presenting to
Talk about recent survey that put GID ahead of all its competitors on all key client important dimensions, consistent investment in market leading technologies, staff are the key to making a difference and setting us apart from the competition
General information on the recent restructuring in case the client asks
Bedrock of our improvement culture its not about badges its about making real improvements to our business, talk about SAFE/SECURE/GREEN/CONSISTENT 4 years of achieving ROSPA gold award, reducing accident trend 27001 accreditation for 2 years – no non conformances – accredited by all major financial institutions in the UK and government departments 1 st DM printer in the world to become Carbon Neutral, green ethos runs throug organisation Quality is number one KPI in the business. Moments of truth system, reducing client complaints – recent survey put GI’s quality culture ahead of all major competitors
Market leading clients use GID for their DM – 34 of the top 100 mailers use GI including 4 out of the top 5 Client retention high – Capital One – 7 yrs/SKY 10yrs/Centrica 10 years/Tesco 7 years etc
