HDFC NET BANKING

2. NET BANKING
PRESENTED
BY:-
SHALVI MAHAWAL
12BBA017(I)
PRESENTATION ON:-

3. A B O U T H D F C P R O F I L E
MI S S I O N ; V I S I O N & O B J E C T I V E
P R O D U C T S & S E R V I C E S
D I F F E R E N T W A Y S T O MA K I N G P A Y ME N T
WA Y T O B A N K
N E T B A N K I N G
W H A T I S N E T B A N K I N G ?
K I N D S O F P R O D U C T S F O R T R A N S A C T I O N S
H O W T O R E G I S T E R ?
B E N E F I T S
 MO B I L E B A N K I N G
O B J E C T I V E S O F T H E P R O J E C T
L I MI T A T I O N S O F T H E P R O J E C T
D A T A A N A L Y S I S & I N T E R P R E T A T I O N
C O N C L U S I O N
TABLE OF CONTENTS:-

4. ABOUT-HDFC BANK
 In 1994, HDFC Bank Limited was incorporated, with its registered office in
Mumbai, India. Its first corporate office and a full service branch at Sandoz House,
Worli was inaugurated by the then Union Finance Minister, Dr. Manmohan Singh.
 It operates in 2,505 cities in India with 4,281 branches which are linked on an
online real-time basis. The Bank has a network of 11,843 ATMs across India.
 HDFC Bank Limited (Housing Development Finance Corporation) is an
Indian banking and financial services company headquartered in Mumbai,
Maharashtra.
 It has about 76,286 employees including 12,680 women.
 HDFC Bank is the second largest private bank in India as measured by assets. It is
the largest bank in India by market capitalization as of February 2016. It was ranked
58th among India’s most trusted brands according to Brand Trust Report, 2015.

5. HDFC Bank Limited Bank
 Type: Public company
 Traded as: BSE: 500180NSE: HDFCBANKNYSE: HDB
BSE SENSEX Constituent
CNX Nifty Constituent
 Industry: Banking, Financial services
 Founded: August 1994
 Headquarters : Mumbai, Maharashtra, India
 Area served: Worldwide
 Key people: Aditya Puri (MD)
 Products: Investment Banking
Investment Management
Wealth Management
Private Banking
Corporate Banking
Private Equity
Finance and Insurance
Consumer Banking
Mortgages
Credit Cards
 Revenue: ₹60210.7 core (US$8.9 billion) (2015)
 Profit: ₹3356.8 core (US$500 million) (2015)
 Total assets: ₹687892 core (US$100 billion) (2015)
 Number of employees:76,286 (March 2015)
 Website: HDFCBank.com

6. MISSION;VISION & OBJECTIVES
 MISSION:-
 To be ‘World Class Indian Bank’
 VISION:-
 to maintain the highest level of ethical standards, professional integrity and
regulatory compliance.
 HDFC Bank’s business philosophy is based on four core values such as:-
 Operational excellence
 Customer Focus.
 Product leadership.
 People.
 OBJECTIVE:-
 to build sound customer franchises across distinct businesses so as to be the
preferred provider of banking services for target retail and wholesale customer
segments
 to achieve healthy growth in profitability, consistent with the bank's risk
appetite

7. PRODUCTS
 Accounts & deposits
 Loans
 Cards
 Demat account
 Investments
 Insurance
 Forex
 Premier banking
 Private banking

8. DIFFERENT WAY OF MAKING
PAYMENTS
 Pay Bills & Shop – Online:
 Pay right away
o Insta Pay-Net Banking
o Direct Pay-Net BankiNg
o Pay Now-Credit Card
o Prepaid Mobile Recharge-Net Banking
 Register and pay
o Bill Pay Plus-Net Banking
o Register &Pay-Credit Card
o Visa Bill Pay-Debit card/Credit Card.
 Fund Transfer
 Visa Card Pay
 RTGS funds transfer
 e-monies national electronic funds transfer
 IMPS

9.  Pay Bills - ATM
 Pay your bills directly at an HDFC Bank ATM
o Prepaid Mobile Recharge
o Bill Pay
 Donate online
 Donate to your favorite organization / temple easily and securely using HDFC
Bank's Net Banking.
o Religious offerings
o Donate to Charity
 Pay via PAYZAPP or SMARTHUB
 Pay bills through DEBIT CARD
And all these can done through net banking facility or either through mobile banking even
by downloading their APPS such as CHILLAR or of HDFC BANK only.

10. WAYS TO BANK:-
 Bank Online:
 Net Banking
o View account balances & statements
o Transfer funds between accounts
o Pay bills, and much more
 Credit Card Net Banking
o View account details & statements
o Register or deregister cards
o Make credit card payments.
 Email Statements
o Get FREE statements via email for Savings and Current Accounts
 BANK WITH your PHONE
 Mobile banking
 Insta alerts-SMS or e-mails

11.  Phone banking
 Instant transfers & recharges through chiller app or through miscall
recharge also.
 BANK WITH your WATCH
 BANK IN PERSON:
 ATM’s
 Branch networks, etc.
 cash@shop

12. NET BANKING:
 NET banking is the online facility provided by the many banks in order to carry
out their out their transactions with much ease and in the most effective &
efficient way
 HDFC Bank offers a comprehensive range of transactions across multiple
products through its Net Banking channel. So just by logging into Net Banking
one can conduct 200+ transactions from the comfort of your home or
office.
 Why use Net Banking?
 Manage your account conveniently through the Internet.
 200+ transactions available on Net Banking
 Up-to-the-second details of your account
 Access anytime, from anywhere
 No queues to stand in, or turns to wait for
 You can log in to Net Banking using your Customer ID and IPIN (password).

13.  Some of the transactions you can do through Net Banking are:
 Check your account balances and download 5 year account statement in 5 formats,
instantly
 Book Fixed Deposit / Recurring Deposit
 Pay Utility Bills
 View your Credit Card details and pay your Credit Card Bills
 Recharge your Prepaid Mobile & DTH Connections
 Invest in Mutual Funds Online
 Book IRCTC Tickets online
 Purchase a Gift Card
 Pay your Taxes online
 Update your PAN Details online
 View your Tax Credit Statement (Form 26 AS)
 Request for a Demand Draft/ Cheque book
 Request Stop Payment of a Cheque/ Hotlist you Debit Card/ Credit Card
 View your Loan details
 Apply for IPO
 Request for Debit Card PIN Regeneration
 Register for Third Party Transfer
 Transfer funds between accounts within HDFC Bank and other Bank Accounts

14. HOW TO REGISTER?
 There are many ways through which we can register for net banking:-
 Online
 ATM’s
 Phone banking
 Branch
 BENEFITS:-
 Convenience
 Portability
 Transaction speed
 Effectiveness
 Reduction in workload

15. MOBILE BANKING:-
 Mobile banking is another way to get access to the banking facilities or
doing transactions.
 There are many transactions which can be done through mobile
banking-
 Miscall banking-toll free numbers-fro knowing the account balance; for
cheque book request; mini statement.
 Miscall recharge
 Chiller app..etc and many more

16. OBJECTIVES OF THE PROJECT
The current study was undertaken to achieve the
following stated objectives:
 To analyze awareness among customers using Net banking
service.
 To know about the Net Banking service provided by HDFC
Bank.
 To know the cause why customers are using or not using
Net banking service.
 To the confidence of the customers of HDFC Bank in using these
services.
 To study the popularity of the Net banking service among the
customers of HDFC Bank

17. LIMITATIONS OF THE PROJECT
The following are the limitation of the project:-
 Some people are not interested in the survey and don’t want to answer
the questions.
 People coming to the bank don’t want to have a net banking account
either due to lack of knowledge or the fear of being hacked.
 Limited time.

18. DATA ANALYSIS & INTERPRETATION
Q.1 Do u use any e-banking services?
o yes-80%
o No-20%
yes
no

19. Q.2 Do you think internet banking is convenient?
o Yes-75%
o No-15%
o not sure-10%
yes
no
not sure

20. Q-3 what are the reasons for choosing online banking service?
o Convenience-15%
o To save time-60%
o 24 hour access to accounts-20%
o Other-5%
conveinence
to save time
24 hour access
other

21. Q-4 which online feature do u use regularly?
o Pay bills/mobile recharge-15%
o Account enquiry-15%
o Fund transfer-35%
o Others-35%
paybill/ mobile
recharge
account
enquiry
fund transfer
other

22. Q-5 Do you find easy while operating internet banking facility?
o Yes-80%
o No -10%
o Sometimes-10%
yes
No
Sometimes

23. CONCLUSION:-
 We can conclude that there are many customers
who are aware about the net banking service and
are using it and finding it a more beneficial option
for conducting transactions rather than coming to
the bank and stand in queue, while some are just
started using it and finding it more effective and feel
satisfied as now they can carry out their things
from their comfort zone.