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Methodology
Power Point Presentation
Discussion & Exercises
Knowledge Sharing
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INTRODUCTION & MY STORY
▸Name
▸Background
▸Experience and/or Previous Experience on Project Management
▸Expectation from This Course
▸Five minutes to discovery result
Ground Rule
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INTRODUCTION & MY STORY
▸Don’t tell anything like working for the same company, living in the
same town or country or having the same color hair etc.
▸What you can ask to find common surprise connection:
▸What is your passion in life?
▸Where would you most like to visit/travel?
▸What would you change if you could?
▸What music/food/weather do you most enjoy?
▸What do you like best: words, numbers, pictures or sounds?
▸What is your most under-used strength?
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Objectives
Knowing Project Management
Fundamentals
Building common understanding
of the principles, practices &
Methodologies of Project
Management
Evaluation of existing practice
Practicing for all the Projects
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Why ???
Project Management
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Schedule Delay
Cost Over Run
HR Management
Risk Management
Communication
Possible Issues in almost every Project !!!
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• Only 15% project become successful
• Over 30% canceled before completion
Due to lack of project
management practice
Better control of financial, physical, and
human resources
Improved customer relations
Shorter development times
Higher quality and increased reliability
Higher profit margins
Better internal coordination
Higher worker morale (less stress)
How Project Management helps the organization ?
Use Project Management Methodology
60% Successful
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Use an integrated project management toolbox (use standard/advanced PM
tools and lots of templates)
Grow project leaders, emphasizing business and soft skills
Develop a streamlined project delivery process
Measure project health using metrics, like customer satisfaction or return on
investment
What the Winners Do?
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Course Content
Day-1
9:30-10:00 Introduction & Content Briefing
Meeting & Greeting
Why We are Here
10:00-11:30 Definitions
Projects, Project Management
Challenges, Constraints, Organization, Exercise
11:30-11:45 Tea Break
11:45-12:45 Definitions
Telecom Projects, Projects vs. Operations, Project Lifecycle
12:45-02:15 Prayer & Lunch Break
02:15-03:45 Project Manager
Roles, Responsibilities, Skills
03:45-04:00 Tea Break
04:00-05:30 Project Management Framework
Let’s play, Core Functions: Scope, Time, Cost & Quality Management
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Course Content
Day-2
9:30-10:00 Recap
Day-1 Review,
Day-2 Plan
10:00-11:30 Project Management Phases
Initiation, Planning
11:30-11:45 Tea Break
11:45-01:15 Project Management Phases
Execution, Individual Case Sharing
01:15-02:15 Lunch Break
02:15-03:45 Project Management Phases
Monitoring & Controlling, Closing, Exercise
03:45-04:00 Tea Break
04:00-05:30 Project Facilitating Functions:
Team, Stakeholder, Communication, Risk & Procurement Management
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Project
What is Project?
What are some definitions?
Examples?
- 1
- 2
- 3
How Customer
explained
How customer
scope defined
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Project Characteristics
Project is a temporary endeavor undertaking to create
unique product, service or result
Temporary Unique
Product,
Service or
Result
Definite
Start and
End
Doesn’t
mean short in
duration
Doesn’t
apply to the
outcome of
the project
Fundamental
uniqueness
of the project
Component,
capability,
outcome
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Project Management
What is Project Management?
- “the application of knowledge, skills, tools and techniques to
project activities to meet project requirements”
Identify Requirements
Identify Various Needs & Concerns
Balancing Project Constraints
RisksResources
Scope
QualityBudget
Schedule
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Project Challenges?
- Objectives not defined properly
- Insufficient planning & coordination of resources
- Poor estimation of duration & costing
- Incomplete, unrealistic & outdated project plans
- Lack of communication
- Poor commitment to the project by the team
- Weak control process
- Lack of risk analysis
- Lack of good quality control
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Quiz
Which of the following is not a common cause of Project
failure?
1. Objectives not properly defined
2. Insufficient planning & coordination of resources
3. Poor estimation of duration & budget
4. Use of a consistent methodology
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Organization
What is an Organization?
- A social unit of people, systematically structured and managed
to meet a need or to pursue collective goals on a continuing
basis.
What is Organizational Structure?
- It is a framework within which an organization arranges it’s
lines of authorities and communications and allocates rights &
duties.
Examples?
- Functional, Projectized, Matrix etc.
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Organizational Structure: Functional
Functional organizations are made up of units or division based on the types of business
and their associated responsibility.
Project Management Institute, A Guide to the Project Management Body of Knowledge(PMBOK guide) Fifth Edition, Project Management Institute,Inc 2015 Page 22
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Organizations that derive revenue from performing projects for others.
Project Management Institute, A Guide to the Project Management Body of Knowledge(PMBOK guide) Fifth Edition, Project Management Institute,Inc 2015 Page 22
Organizational Structure: Projectized
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Weak matrix structures map closely to a functional structure
Project team may come from different departments, but the project manager reports directly to a
specific functional manager
Project Management Institute, A Guide to the Project Management Body of Knowledge(PMBOK guide) Fifth Edition, Project Management Institute,Inc 2015 Page 22
Organizational Structure: Weak Matrix
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A balanced matrix structure has many of the same attributes as a weak matrix, but the project
manager has more time and power regarding the project
A balanced matrix has time-accountability issues for all the project team members since their
functional managers will want reports on their time spent on the object
Project Management Institute, A Guide to the Project Management Body of Knowledge(PMBOK guide) Fifth Edition, Project Management Institute,Inc 2015 Page 22
Organizational Structure: Balanced Matrix
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In a strong matrix organization, many of the same attributes for the project team exists,but the
project manager gains the power and time when it comes to project work
The Project team may also have more time available for the project even though they may come
from different departments
Project Management Institute, A Guide to the Project Management Body of Knowledge(PMBOK guide) Fifth Edition, Project Management Institute,Inc 2015 Page 22
Organizational Structure: Structure-Strong Matrix
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Organizational Influence
Organizational Structure
Projectized
Strong Matrix
Balanced Matrix
Weak Matrix
Functional
ProjectManagers
FunctionalManagers
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Passion is energy.
Feel the power that comes from focusing on
what excites you.
Oprah Winfrey
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Telecom Projects
Challenges in Telecom Projects?
1. Less time for planning
2. Limited funds
3. Very limited timeline
4. Frequently changing scope
5. All the above
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Project Lifecycle
A project life cycle is the series of phases that a project passes through
from its initiation to its closure
All projects go through into phases, and all projects, large or small, have a
similar life cycle structure
Life cycles helps in determining work to be completed in each phase of the
project
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Project Lifecycle
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Project Lifecycle
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Project Processes
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Project Manager
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Role of a Project Manager
Accountable & authorized to complete the project
Balances the triple constraints: scope, time & cost
Determine & delivery required level of quality
Leads & directs project efforts
Assists project team during execution
Integrator Communicator Leader
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Responsibilities of a Project Manager
Planning
Organizing
Directing
Controlling
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Project Management Skills
Leadership
Team building & Motivational
Communication
Decision making
Political & cultural awareness
Negotiation
Conflict management
Coaching
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Triple Constraint of Project Management
Scope
Budget Schedule
Quality
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Quiz
What is Project Scope?
1. The boundaries of a project
2. The Strategy for implementing a project
3. The activities of a project
4. The duration of a project
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Quiz
What are the four project constraints?
1. Scope, People, Schedule, Budget
2. Quality, Schedule, People, Budget
3. Scope, Schedule, Budget, Quality
4. Budget, Schedule, People, Resources
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Project Eco System
Process: The policies & procedures and the roles & responsibilities required in managing
projects. Process determines how the work need to be accomplished.
People: The skills and capabilities of the people in charge of managing the projects
Tools: The techniques and devices selected by the organization with the purpose to
facilitate the management of the project
Project
Management
ToolsPeople
Process
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Day-1: Summary
Introduction: Why Project Management Needed
Definitions: Projects, Project Management, Challenges, Organization
Definitions: Telecom Projects, Projects vs. Operations, Project Lifecycle
Project Manager: Roles, Responsibilities, Skills
Core Functions: Scope, Time, Cost & Quality Management
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Course Content
Day-2
9:30-10:00 Recap
Day-1 Review,
Day-2 Plan
10:00-11:30 Project Management Phases
Initiation, Planning
11:30-11:45 Tea Break
11:45-01:15 Project Management Phases
Execution, Individual Case Sharing
01:15-02:15 Lunch Break
02:15-03:45 Project Management Phases
Monitoring & Controlling, Closing, Exercise
03:45-04:00 Tea Break
04:00-05:30 Project Facilitating Functions:
Team, Stakeholder, Communication, Risk & Procurement Management
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Project Lifecycle
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Project Phase: Initiation
An idea or a concept is authorized and funded as project. It
includes:
High level planning & estimation
Clarifying objectives & scope
Major Steps:
1. Project concept & it’s approval
2. Project proposal & it’s approval
3. Project negotiation
4. Project contract
5. Project charter
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Project Phase: Initiation
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Project Charter
Project Name xxxxxxxxxx
Timeline Start Jan 2016 End Dec 2016
Cost (BDT) 29.8M
Objective Business Justification
1. Realization of the benefits from echorized sites
2. Drive change mgmt. on adaption of echo tool suite • Reduce fuel consumption from better managed DG run hours
Deliverables Target and KPIs Key Milestone
• Energy cost reduction on echorized sites
with focus on electricity usage and fuel
theft
• Structured process around battery
replacement ( BD) with the implementation
of BMS
Financial 500th
echorized sites
1500th
echorized sites
2500th
echorized sites
100% Mobility Solution in use
Q2
Q3
Q4
Q4
• Reduce energy cost
• Reduce O&M Cost
Non-Financial
• Additional 2500 echorized sites
• Process improvement in fuel, battery, DGs
• O&M Modernization with Mobility Solutions
Project Structure
Project Lead ZZZZZ BBBBBB Project Sponsor Xxxx yyyyy
Project Team
A
B
In Scope Out Scope Risk
1
2
1
2 To be assessed
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Project Phase: Planning
Development of detailed plans required to manage the
implementation of the project.
Major Steps:
1. Organize project team & resources
2. Project Kick off
3. Project Management plans considering risks
4. Project plan approval
5. Communication plan
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Project Phase: Planning
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Project Management Plan
Includes:
Budgeting
Scheduling
Baseline preparation
Resourcing
Milestone list
Resource calendar preparation
Risk register preparation
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Budgeting: Tools & Techniques
Analogous Estimating
- Uses the values of parameters, such as scope, cost, budget, and duration or measures of scale such
as size, weight and complexity from previous similar project as the basis for estimating the same
parameter or measure for a current project
- Generally used when limited amount of detailed information about the project
Parametric Estimating
- Uses a statistical relationship between historical data and other variables (square footage in
construction) to calculate an estimate activity parameters, such as cost, budget and duration
Bottom-up Estimating
- Involves estimating the cost of individual work packages or individual schedule activities with the
greatest level of specified detail
Three Point Estimates:
Cm—Most likely
Co—Optimistic
Cp—Pessimistic
Expected Cost: Ce = (Co + 4Cm + Cp)/6
Reserve Analysis:
- Contingency reserves are cost estimates to account for cost uncertainty
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Scheduling: Tools & Techniques
Project Delivery Model Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16
Project Kick off
Site Audit Phase-4 50 150 150 150 147
Documents & Report Submission by vendor 50 150 150 150 147
Report's Quality Checking & Varification by e.co 50 150 150 150 147
Acceptance & Project Closing 147 300 300
Grant Chart
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Project Phase: Planning
Baseline documents should be created for:
Scope baseline
Detail deliverables statement creating WBS, in scope, out of scope
Project time baseline
Agreed delivery timeline including start & end time
Cost baseline
The time-phased cost baseline
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Project Time Baseline: Tools & Techniques
Dash Board
W8 W9 W10 W11 W12 W13 W14 W15 W16 W17
25-Feb 3-Mar 10-Mar 17-Mar 24-Mar 31-Mar 7-Apr 14-Apr 21-Apr 28-Apr
Plan 20 45 85 130 175 215 265 310 350 395
Actual
Plan 0 0 15 25 45 80 110 150 180 220
Actual
Safe
Unsafe
Target 647 sites
Site Audit
Audit Report
Submission
Report Result
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CREATING THE WORK
BREAKDOWN
STRUCTURE
Project Time Baseline: Tools & Techniques
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Work Breakdown Structure (WBS)
It’s the process of subdividing project deliverables and project work
into smaller, more manageable components.
Involves deliverable oriented hierarchical decomposition of the work
to be executed by project teams to accomplish project objectives.
Each descending level represents an increasing detailed definition
of project work.
Lower levels are known as “work packages”, which defines work that
can be scheduled, cost estimated, monitored and controlled.
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Applications of Work Breakdown Structure
1. Scope control mechanism
2. Communication tool
3. Helps prevent omission of products and services
4. Helps assign responsibilities
5. Used as the basis of activity lists
6. Provides structure and coding system for integration of costs,
schedule, contracts (control points known as Control Account
is used for the same)
7. Facilitates the use of Project Management software.
Use “templates” for similar projects
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Creating WBS
EXAMPLE 1
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Assignment
Discuss the work breakdown structure for a live project that you are
working on.
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Project Phase: Execution
Necessary actions to ensure the activities in the project plan
are completed and the outputs of the plan are delivered
Major Steps:
1. Develop project team
2. Assign work
3. Contract management
4. Procurement process
5. Quality assurance
6. Communication
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Project Phase: Execution
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Cost of Quality
Cost of Conformance Cost of Non–Conformance
Prevention costs
(Deliver a quality service)
• Training
• Document processes
• Equipment
• Time to do it right
Appraisal costs
(Assess the quality)
• Testing/verifying
Inspections
Internal failure costs
(Failures found by the project)
• Rework
• Rejected
External failure costs
(Failures found by the customer)
• Warranty/Penalty
• Project hold/cancel
Loss of business
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Project Phase: Monitoring & Controlling
Measuring the progress of a project against it’s objectives,
looking at the deviations and recommending corrective
actions
Major Steps:
1. Evaluation of project report
2. Quality Control
3. Risk Monitoring
4. Team Evaluation
5. Communication
6. Variance analysis
7. Determine necessary changes
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Project Phase: Monitoring & Controlling
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How to Prevent Failure
Failure Factor Threat Tools to reduce Threat
Unrealistic time frames WBS, network Diagram
Scope creep Project charter, WBS
Changing deliverables Project charter, Triple constraint analysis
Poor communication Communication plan
Scope creep
- Also called requirement creep, function creep and feature creep.
- In project management refers to uncontrolled changes or continuous growth in a
project's scope.
- This can occur when the scope of a project is not properly defined, documented,
or controlled. It is generally considered harmful.
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Motivating People
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Project Phase: Closing
It’s the phase when the project has achieved the planned
objectives and all deliverables have been completed.
Major Steps:
1. Project evaluation
2. Project final reports
3. Closing contracts
4. Administrative close
5. Team reassignments
6. Distribute lesson learned
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Project Phase: Closing
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Quiz
In which phase changes to the project plan approved?
1. Planning phase
2. Monitoring & controlling
3. Initiating
4. Closing
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Quiz
What is WBS?
1. Work Breakdown Scope
2. Work Baseline Schedule
3. Work Schedule Breakdown
4. Work Breakdown Structure
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SUPPORTING PROCESSES
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Team Management
The process required to make the most effective use of the
people involved with the project.
Step during the team management process
1. Team identification
2. Team building
3. Team evaluation
4. Team improvement
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Team Management
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Stakeholder
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Stakeholder Management
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Team Management
The process required to make the most effective use of the
people involved with the project.
Step during the team management process
1. Team identification
2. Team building
3. Team evaluation
4. Team improvement
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Risk Management
• All project has some Risk
• Risk response planning
• Accept, Avoid, Transfer, Mitigate
• Assign risk owner
• Determine risk response before Risk trigger/occurs
• Review regularly
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Risk Response
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Communication Plan
• Weekly status report: by mail
• Bullet points for major milestone
• Notify current issues/risks & way forward
• Weekly status meeting: 60 minutes
• Publish agenda 24 hrs earlier
• Visual report using PPT updating all baseline
• Steering committee meetings: Bi-weekly/monthly
• All top stakeholders
• Advance schedule & Visual report using PPT
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Who dare to challenge me now
57% of projects fail due to “breakdown in communications.”
77% high performing company value Project Management
- See more at: http://teamgantt.com/blog/seven-shocking-project-management-statistics-and-lessons-we-should-learn/#sthash.DYrcVuUB.dpuf