This series will help Project Management Professionals to learn more about the scope of the certifications and shed more light on the intricacies surrounding the PMP® and CAPM® certifications.
Learn more about PMP® and CAPM® and the positive impact they may have on your professional career. Both PMP® and CAPM® from PMI could help you achieve that elusive promotion or get you that golden ticket to joining your dream organization.
Upcoming Webinar Sessions:
Everything You Should Know About PMP & CAPM Certifications -
How to clear CAPM & PMP Exam in First Attempt?
Registration Link: https://bit.ly/42iE5rJ
Session Dates: 18th October'23 / 15th November'23 / 20th December'23 / 17th January'24
Session Timings: 09:30 AM - 10:30 AM (BST) / 10:30 AM - 11:30 AM (CEST/SAST) / 11:30 AM - 12:30 PM (EAT/AST) / 12:30 PM - 01:30 PM (GST) / 02:00 PM - 03:00 PM (IST) / 03:30 PM - 04:30 PM (ICT/WIB) / 04:30 PM - 05:30 PM (SGT/PHST) / 07:30 PM - 08:30 PM (AEDT)
Only final registrants to the event in the link (https://bit.ly/42iE5rJ) can avail of a 50% discount on all online PMP/CAPM programs of vCare Project Management conducted by Seshne Govender PgMP, PMP, DASM, DASSM, PDM, BSc Eng in 2023 & 2024.
Session 4 Everything You Should Know About PMP & CAPM Certifications
1. Everything You Should Know About
PMP® & CAPM® Certifications
Seshne Govender
vCare Project Management Session - 4
www.vcareprojectmanagement.com
2. I am the Founder and Director of Fundamental Project Management, having over 15 years of
experience as a Program and Project Manager managing numerous large successful deliveries
with complex IT components in the Financial Services, Telecommunications, and Retail Sectors
of South Africa. This journey has provided me with invaluable experience in the Project
Management career path.
Started my career as an Engineer, studied Chemical Engineering in South Africa. Within a short
time, found my passion in projects in the Banking Industry. I have worked in diverse roles such
as Process Engineer, Business Analyst, Project Manager, and finally, Program Manager: A
career that provided joy to me for many years.
A certified Program Management Professional (PgMP)® and Project Management Professional
(PMP)®, which were invaluable in my Project Management Journey.
I am passionate about training, coaching, and mentoring people along the Project Management
career path.
Successful Program Manager, Project Manager & Trainer
Seshne Govender
Project Management Expert
4. Key Takeaways
Upcoming Session Roadmap
Session - 3 Recap Refresher
Waterfall vs. Agile vs. Hybrid
Benefits of Agile in Project Management
Benefits of PMP® in International Market
Four Principles of Project Management Training
Emotional Stability - Balance
Sample Exam Like Questions
Frequently Asked Questions
6. The CAPM® examination is comprised of 150 multiple-choice questions
Of the 150 questions, 15 are considered pretest questions
Pretest questions do not affect the score and are used in examinations
as an effective and legitimate way to test the validity of future
examination questions
CAPM® EXAMINATION QUESTIONS
135 No. of Scored
Questions 15
No. of Pretest
(Unscored)
Questions
150
Total
Examination
Questions
3 hrs
Allotted
Examination
Time
7. The PMP® examination is comprised of 180 multiple-choice questions
Of the 180 questions, 5 are considered pretest questions
Pretest questions do not affect the score and are used in examinations as
an effective and legitimate way to test the validity of future examination
questions
PMP® EXAMINATION QUESTIONS
175 No. of Scored
Questions 5
No. of Pretest
(Unscored)
Questions
180
Total
Examination
Questions
230
Allotted
Examination
Time
8. CAPM® NEW EXAM REFERENCE LIST
PMBOK® Seventh
Edition
Business Analysis for
Practitioners: A Practice
Guide PMI
Effective Project Management:
Traditional, Agile, Extreme, Hybrid
Robert K. Wysocki
The Agile Practice
Guide
Project Management
Answer Book, 2nd Edition
Jeff Furman
The PMI Guide to
Business Analysis
(December 2017) PMI
9. STUDY MATERIALS & BOOKS TO BE REFERRED - PMP®
Effective Project
Management: Traditional,
Agile, Extreme, Hybrid
Information Technology
Project Management –
Seventh Edition
Project Managers Portable
Handbook – Third Edition
Project Management: A
Systems Approach to Planning,
Scheduling, and Controlling
Project Management: The
Managerial Process
The Project Management Tool
Kit: 100 Tips and Techniques for
Getting the Job Done Right
The Agile
Practice Guide
Fundamentals of technology
Project Management – Second
Edition
Essential Scrum: A Practical
Guide to the most popular
Agile Process
Process Groups
A Practical Guide
PMBOK®
Seventh Edition
10. Demonstrate an understanding of the various
project life cycles and processes.
Demonstrate an understanding of project
management planning.
Demonstrate an understanding of project roles
and responsibilities.
Determine how to follow and execute planned
strategies or frameworks (e.g., communication,
risks, etc.).
Demonstrate an understanding of common
problem-solving tools and techniques.
Explain when it is appropriate to use a
predictive, plan-based approach.
Demonstrate an understanding of a project
management plan schedule.
Determine how to document project controls of
predictive, plan-based projects.
Explain when it is appropriate to use
an adaptive approach.
Determine how to plan project
iterations.
Determine how to document project
controls for an adaptive project.
Explain the components of an
adaptive plan.
Determine how to prepare and execute
task management steps.
Project Management Fundamentals and Core Concepts
(5 Tasks)
(3 Tasks)
(5 Tasks)
36% 17% 20%
Predictive, Plan-Based Methodologies Agile Frameworks / Methodologies
Demonstrate an understanding of business
analysis (BA) roles and responsibilities.
Determine how to conduct stakeholder
communication.
Determine how to gather requirements.
Demonstrate an understanding of product
roadmaps.
Determine how project methodologies influence
business analysis processes.
Validate requirements through product delivery.
27%
Business Analysis Frameworks
(6 Tasks)
CAPM®
DOMAINS
11. Build a team
Define team ground rules
Build a shared understanding of the project
Negotiate project agreements
Empower team members and stakeholders
Ensure team members/stakeholders are adequately trained
Engage and support virtual teams
Collaborate with stakeholders
Lead a team
Address and get rid of team barriers, obstacles, and blockers
Support team performance
Manage conflict
Mentoring appropriate stakeholders
Enhance group success by utilizing emotional intelligence
Plan and manage the scope
Plan and manage budget and resources
Plan and manage the schedule
Plan and manage the quality of products and deliverables
Integrate project planning activities
Plan and manage procurement
Determine appropriate project methodology / methods and practices
Establish project governance structure
Plan and manage project / phase closure
Execute projects to deliver business value
Manage communications
Assess and manage risks
Engage stakeholders
Manage project artifacts
Manage project changes
Manage project issues
Ensure knowledge transfer for project continuity
Plan and manage project compliance.
Evaluate and deliver project benefits
and value
Evaluate and address external business
environment changes for impact on the
scope
Support organizational change
People Domain Process Domain Business Environment Domain
(14 Tasks)
(17 Tasks)
(4 Tasks)
42% 50% 8%
PMP®DOMAINS
12. Waterfall vs. Agile
"This project has got so big,
I'm not sure I'll be able to
deliver it!"
"It's so much better
delivering this project in
bite-sized sections"
14. Benefits of PMP® in International Market
YOU WILL ENHANCE
YOUR CAREER
OPPORTUNITIES
YOU WILL BE RECOGNIZED
AS AN EXPERIENCED
PROFESSIONAL
YOU WILL SPEAK THE
RIGHT LANGUAGE
YOU WILL LEARN
NEW SKILLS
YOU WILL (PROBABLY)
EARN MORE MONEY
YOU WILL
DEMONSTRATE YOUR
DEDICATION
15. Four Principles of Project Management Training
Customization
Learning
Style
Experiential
Learning
Continuous
Improvement
16. Benefits of Agile in Project Management
Agile is also a mindset that influences how we choose to think and act. As agilists, we choose to:
Accelerate our value
realization by embracing
worthwhile changes.
Delight customers by
taking a customer-centric
view to our work.
Improve group capability by proactively
collaborating instead of working in
functional silos.
Improve predictably by refining our
understanding of what is needed through
regularly showing our work and acting on
feedback.
Optimize flow by working on small
items instead of big items. Big things
are accomplished incrementally as a
series of small things.
Limiting the amount of work in
progress makes it easier to
identify inefficiency in a
team's workflow.
Improve continuously by frequently
learning from our experience and
evolving our practices based on what
we learned.
Source: PMI
1
2
3
4
5
6
7
17. Emotional Stability - Balance
Emotional Intelligence refers to our ability to
recognize, control, and communicate emotions.
EMOTIONAL INTELLIGENCE
18. Benefits of Increasing EI for Project Managers
Use emotions to
improve and guide
your thinking
Be able to
persuade and
influence others
Remove barriers
to working with
others
Quickly transform change,
problems and conflict into
opportunities
Assist your team in
producing project
success
01
02 04
03 05
Source: Casper, C. M. (2002). Using emotional intelligence to improve project performance. Paper presented at Project Management Institute Annual
Seminars & Symposium, San Antonio, TX. Newtown Square, PA: Project Management Institute.
19. Practice Makes Perfect - The Balancing Act
Feel
Think
Act
1
2
3
Be aware of emotions. Understand what
you feel and try to understand what others
feel.
Think why you feel the emotions. Analyze
them carefully. Think about the way
forward. Take control of emotions.
Only act when you understand the situation
clearly. Until then you are not in the best
position to make decisions.
Source: Fernando, M. (2003). Strong feelings. PM Network, 17(9), 64–66.
21. What prototyping technique shows the
sequence or navigation through a series
of images or illustrations?
Storyboarding
Wireframes
Evolutionary
Interactive
a.
b.
c.
d.
22. What prototyping technique shows the
sequence or navigation through a series
of images or illustrations?
Storyboarding
Wireframes
Evolutionary
Interactive
a.
b.
c.
d.
23. What is the purpose of a
Requirements Traceability Matrix
(RTM) in project management?
To track the progress of project deliverables.
To document and manage project risks.
To link product requirements to the deliverables
that satisfy them.
To measure and assess project performance.
a.
b.
c.
d.
24. What is the purpose of a
Requirements Traceability Matrix
(RTM) in project management?
To track the progress of project deliverables.
To document and manage project risks.
To link product requirements to the deliverables
that satisfy them.
To measure and assess project performance.
a.
b.
c.
d.
25. Which component of a business
case assesses the financial viability
of a project?
Strategic alignment
Economic feasibility study
Assessment of risk exposure
Expected key performance measures
a.
b.
c.
d.
26. Which component of a business
case assesses the financial viability
of a project?
Strategic alignment
Economic feasibility study
Assessment of risk exposure
Expected key performance measures
a.
b.
c.
d.
27. A project team lead has challenged the team to minimize
defects and waste in project teamwork. As an initial
step, the team proposes to assess the relevant quality
standards and framework. How can the team do this?
Review the requirements management plan.
Check the ISO.org website.
Investigate the project quality metrics.
Interview the person who manages quality compliance.
a.
b.
c.
d.
28. A project team lead has challenged the team to minimize
defects and waste in project teamwork. As an initial
step, the team proposes to assess the relevant quality
standards and framework. How can the team do this?
Review the requirements management plan.
Check the ISO.org website.
Investigate the project quality metrics.
Interview the person who manages quality compliance.
a.
b.
c.
d.
29. A project team member is having an extremely difficult and
busy personal life. The team is NOT aware. They only see
mistakes and missed deadlines. The team is in the middle of an
iteration and this team member’s latest mistake has caused a
major issue. How should the team lead respond in this
situation?
Coach the team member.
Replace the team member.
Discipline the team member.
Consult the team member’s functional manager.
a.
b.
c.
d.
30. A project team member is having an extremely difficult and
busy personal life. The team is NOT aware. They only see
mistakes and missed deadlines. The team is in the middle of an
iteration and this team member’s latest mistake has caused a
major issue. How should the team lead respond in this
situation?
Coach the team member.
Replace the team member.
Discipline the team member.
Consult the team member’s functional manager.
a.
b.
c.
d.
31. A project manager is working on a data center migration
project and is developing the schedule management plan. The
project was planned to last 40 days and the project sponsor
wants it done in 35. Which action should the project manager
take to amend this schedule for the new requirement?
Crash activities that are NOT on the critical path.
Increase duration of the critical path.
Use leads.
Use lags.
a.
b.
c.
d.
32. A project manager is working on a data center migration
project and is developing the schedule management plan. The
project was planned to last 40 days and the project sponsor
wants it done in 35. Which action should the project manager
take to amend this schedule for the new requirement?
Crash activities that are NOT on the critical path.
Increase duration of the critical path.
Use leads.
Use lags.
a.
b.
c.
d.
35. Reserve analysis is a technique the project manager
and project team use to determine the total project
budget for long-running projects.
Total Project Budget = Cost Baseline + Management reserve
Cost Baseline = Cost Estimate + Contingency Reserve
39. Improves career opportunities that can lead to career growth.
Adds value to your CV, proving necessary experience and skills.
Makes it easier to access opportunities in the market.
Earn more than those without certification.
40. What are the benefits of
joining PMI local chapters
after getting a PMP®
certification?
41. Connect with other
project managers.
Develop project
management skills by
staying up-to-date.
Give back to your community
by volunteering your skills,
expertise, and time.
43. PMP® Domains
42% 50% 8%
People Process
Business
Environment
Start with the Process
Domain and ensure
thorough understanding of
the content before moving
on to the People and
Business Environment.
44. How can I qualify for PMP®
hours if all of my project
management experience is
from being self-employed?
45. 1
3
2
4
PMI will accept professional
working experience.
Self-employed work must follow
PMI definition of project.
A project is temporary because
it has a defined beginning &
end in time & therefore defined
scope & resources.
Creating a unique product,
service, or result is a temporary
endeavour.
A project is unique because it
is not a routine operation but
a specific set of operations
designed to accomplish a
singular goal.
51. C vCare Project Management
seshne@vcareprojectmanagement.com
+27 722997173
Registered Address:
325 N. Saint Paul St, Suite 3100, Dallas, TX 75201, USA
www.vcareprojectmanagement.com
EIN: 35-2657414
Disclaimer
• PMP, PMI, PMBOK, CAPM, PgMP, PfMP, PBA, RMP, ACP, SP, DA, DASM, DASSM, ATP and OPM3 are registered marks of the Project Management Institute, Inc.