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Tagebuch schreiben und Business Agilität: das passt zusammen?!

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Business Agilität ist oft Teil des “Betriebssystems” (OS) einer Organisation. Die “Hardware” auf welcher dieses OS läuft, sind die Mitarbeiter*innen innerhalb der Organisation. Doch wie können Agile Werte lebendig werden, wie können die Vorteile von Transparenz und Inspect & Adapt ihre volle Wirkung entfalten wenn es (noch immer) zweifelnde Einzelne innerhalb einer Organisation gibt, die ängstlich in die unbekannte Zukunft blicken?

Ein einfacher, leicht zugänglicher und zentraler Hebel für nachhaltige Veränderung ist hier die Selbstreflexion.

Du möchtest Gewohnheiten in Deinen Lebens”abteilungen” ändern?
Du möchtest Deine eigenen Ressourcen besser nutzen - oder gar neue entdecken?
Du bist bereit - ganz unabhängig von Deinen verschiedenen “Lebens-Abteilungen” - spannende Erkenntnisse zu gewinnen?
Und Du hast vor allem Lust darauf, wirklich gute Ergebnisse mit Leichtigkeit zu erzielen?

Und: was hat das alles mit Business Agilität zu tun? Wenn Du jetzt neugierig oder gespannt bist, dann sei dabei!

Published in: Leadership & Management
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Tagebuch schreiben und Business Agilität: das passt zusammen?!

  1. 1. Cosima Laube // @gazebo_c v0.8 The Business Case of (Daily) Journaling Cosima Laube cosima-laube.de
  2. 2. Cosima Laube // @gazebo_c v0.8v0.8 Cosima Laube Developer, Coach & Trainerin ★ 2002-2006: Studium Medizininformatik ★ bis 2016: Software-Developer, Projektleitung, TL, Architektur ★ 2011-2018: Studium Psychologie (BSc) & Coaching-Weiterbildung ★ Initiatorin des Agile Table Bodensee (http://bit.ly/ATBSee)
  3. 3. Cosima Laube // @gazebo_c v0.8 Connection
  4. 4. Cosima Laube // @gazebo_c v0.8
  5. 5. Cosima Laube // @gazebo_c v0.8
  6. 6. Cosima Laube // @gazebo_c v0.8 1. In letzter Zeit ist mir besonders gut gelungen...
  7. 7. Cosima Laube // @gazebo_c v0.8 1. In letzter Zeit ist mir besonders gut gelungen... 2. Eine ähnlich positive Entwicklung wünsche ich mir auch bei…
  8. 8. Cosima Laube // @gazebo_c v0.8 1. In letzter Zeit ist mir besonders gut gelungen... 2. Eine ähnlich positive Entwicklung wünsche ich mir auch bei… 3. Wenn mir das (2) gelingt, dann wird möglich dass…
  9. 9. Cosima Laube // @gazebo_c v0.8 1. In letzter Zeit ist mir besonders gut gelungen... 2. Eine ähnlich positive Entwicklung wünsche ich mir auch bei… 3. Wenn mir das (2) gelingt, dann wird möglich dass… 4. Eine Frage, die ich gerade habe, ist…
  10. 10. Cosima Laube // @gazebo_c v0.8v0.8 Spiral Journaling How was it?
  11. 11. Cosima Laube // @gazebo_c v0.8 Reflection
  12. 12. Cosima Laube // @gazebo_c v0.8 “Reflection is the nursery of intentionality” [Ryder Carroll, BuJoMethod, 2018]
  13. 13. Cosima Laube // @gazebo_c v0.8 Reactivity
  14. 14. Cosima Laube // @gazebo_c v0.8 Intentionality
  15. 15. Cosima Laube // @gazebo_c v0.8v0.8 Reflection to create space and for learning “We do not learn from experience... we learn from reflecting on experience.” [John Dewey]
  16. 16. Cosima Laube // @gazebo_c v0.8 Learning - The How
  17. 17. Cosima Laube // @gazebo_c v0.8 Wie geht Lernen in Organisationen? (aus Deiner Sicht /Erfahrung)
  18. 18. Cosima Laube // @gazebo_c v0.8 Levels of Learning Modell source:Wirtschaftspsychologieaktuell02/2019
  19. 19. Cosima Laube // @gazebo_c v0.8v0.8 Levels of Learning ● every organisation is a system ○ elements are connected ( → no intended “partial change”) ○ side-effects are fact ● 3 different levels of learning ○ need deliberate focus ○ different means to learn ● there is: ○ Learning as part of a System ○ Learning as a System itself
  20. 20. Cosima Laube // @gazebo_c v0.8 Learning - The Why
  21. 21. Cosima Laube // @gazebo_c v0.8 Knowledge- / Skill Types “made easy?!” Hard Skills Soft Skills
  22. 22. Cosima Laube // @gazebo_c v0.8 Hard Skills Soft Skills experience learning skills deal-helpfully-with-emotion-skills product management tech knowledge programming business knowledge communication self-organisation self-management engineering finance
  23. 23. Cosima Laube // @gazebo_c v0.8 Hard Skills produces money needed somehow, but no money know WHAT know WHY know HOW simple to train / learn harder to acquire know what NOT to Soft Skills
  24. 24. Cosima Laube // @gazebo_c v0.8 Fruit Skills Trunk Skills Root Skills (customer-)value- targeted skills indirect / intangible skills maintenance & sustainability skills
  25. 25. Cosima Laube // @gazebo_c v0.8v0.8 Skill Types my model in a nutshell 1. Fruit Skills a. “hard skills” declarative knowledge b. (customer-) value-targeted skills c. know-what 2. Trunk Skills a. “soft skills” professional knowledge b. indirect / “intangible” skills c. know-how, know-why 3. Root Skills a. “meta skills”, learning skills b. maintenance & sustainability skills c. replace F.E.A.R. with D.A.R.E.
  26. 26. Cosima Laube // @gazebo_c v0.8 Not my business? But... BUSINESS!?
  27. 27. Cosima Laube // @gazebo_c v0.8 Business Agility
  28. 28. Cosima Laube // @gazebo_c v0.8 taken from https://businessagility.institute/learn/
  29. 29. Cosima Laube // @gazebo_c v0.8 “Business agility is the capacity and willingness of an organization to adapt to, create and leverage change for their customer’s benefit” Wandelfähigkeit Wandelwille soziales System hilfreichen Wandel Kunde / Menschen
  30. 30. Cosima Laube // @gazebo_c v0.8 Fruit Skills Trunk Skills Root Skills Wandelfähigkeit Wandelwille soziales System hilfreichen Wandel Kunde / Menschen
  31. 31. Cosima Laube // @gazebo_c v0.8 Working on Root Skills...
  32. 32. Cosima Laube // @gazebo_c v0.8v0.8 Levels of Learning Team and Organisation: ➢ already often targeted in business ➢ with (and without) beneficial impacts Individual: ➢ that is where more potential lies
  33. 33. Cosima Laube // @gazebo_c v0.8v0.8 “The first person you need to lead is YOU” [John C. Maxwell] → working on your SELF should be essential in organizations
  34. 34. Cosima Laube // @gazebo_c v0.8 growing Change Capacity by working on Root Skills & on your selv(es)
  35. 35. Cosima Laube // @gazebo_c v0.8 There is space for more options...
  36. 36. Cosima Laube // @gazebo_c v0.8v0.8 Psychological Flexibility a scientific concept for fostering this “space for more options” “Flexible, authentic, responsive Self” [Atkins & Parker, 2012]
  37. 37. Cosima Laube // @gazebo_c v0.8 Some sources on Psychological Flexibility Atkins, P. W. B., & Styles, R. (2015). Mindfulness, identity and work: mindfulness training creates a more flexible sense of self. In J. Reb & P. W. B. Atkins (Eds.), Mindfulness in Organizations: Foundations, research, and applications (pp. 133–162). https://www.researchgate.net/publication/290490487_Mindfulness_identity_and_work_Mindfulness_trainin g_creates_a_more_flexible_sense_of_self Atkins, P. W. B., & Parker, S. K. (2012). Understanding Individual Compassion in Organizations: The Role of Appraisals and Psychological Flexibility. Academy of Management Review, 37(4), 524–546. https://doi.org/10.5465/amr.2010.0490 Hayes, S. C., Barnes-Holmes, D., & Roche, B. (2001). Relational Frame Theory: A Post-Skinnerian Account of Human Language and Cognition. New York: Plenum Press. https://doi.org/10.1016/S0065-2407(02)80063-5
  38. 38. Cosima Laube // @gazebo_c v0.8 Fusion with thoughts Evaluation of experience Avoidance of experience Reason-giving of behaviour Escaping our own mental boxes...
  39. 39. Cosima Laube // @gazebo_c v0.8 R ED A Fusion with thoughts Evaluation of experience Avoidance of experience Reason-giving of behaviour … by replacing F.E.A.R. with D.A.R.E.
  40. 40. Cosima Laube // @gazebo_c v0.8 present moment awareness (mindfulness) Reconnecting with your values Engaging & taking action self-as-context (→ resilient self) Defusing from your thoughts Accepting life
  41. 41. Cosima Laube // @gazebo_c v0.8 growing Change Capacity: The Tool of Choice is Journaling
  42. 42. Cosima Laube // @gazebo_c v0.8v0.8 source: (Daily) Journaling “... harvest the rich information embedded in your lived experience… and use it to fertilize your future” [Ryder Carroll, BuJoMethod, 2018]
  43. 43. Cosima Laube // @gazebo_c v0.8 (https://www.halloklarheit.de/)(https://createurbestself.com/) Semi-structured journals https://www.halloklarheit.de https://createurbestself.com
  44. 44. Cosima Laube // @gazebo_c v0.8 source:http://bulletjournal.com Guided free-style: Bullet Journal Method https://bulletjournal.com/
  45. 45. Cosima Laube // @gazebo_c v0.8 source: Complete free style journaling, free-style writing exercises, ... There is (so much) more...
  46. 46. Cosima Laube // @gazebo_c v0.8v0.8 source: Daily Journaling Now what? “... [it] adds the friction that you need to slow down, step back and consider the things you task yourself with...” [Ryder Carroll, BuJoMethod, 2018]
  47. 47. Cosima Laube // @gazebo_c v0.8 More tools: The “low hanging fruits”...
  48. 48. Cosima Laube // @gazebo_c v0.8 Type Exercises (★) & details (➢) Mood barometers I/T ★ different scales as part of journaling practice (day/week/mon) e.g. [The6minDiary] or [BuJoMethod, 2018] ★ more creative: tree slices “journal” ★ e.g. Niko-Niko calendars https://www.agilealliance.org/glossary/nikoniko/ https://management30.com/practice/niko-niko-calendar/ Doing a Check-In in meetings T ★ Mad-Sad-Glad CheckIn [CoreProtocols, 2010] https://liveingreatness.com/core-protocols/check-in/ ★ rate your mood & act on it [NoHardFeelings, 2019] WWWW-Journal (what-went-well&why) I/T T ➢ daily ➢ in retrospectives (more positive methods → CosimaUndArmin@dankbarkeit.rocks) I:forindividualuse;T:forteam/groupusage:
  49. 49. Cosima Laube // @gazebo_c v0.8 Some Tools ...with “more juice in it”
  50. 50. Cosima Laube // @gazebo_c v0.8 How I care for myself... To be at my current best possible version, this is what I need: every day: ● ... weekly: ● … monthly: ● … a couple of times per year: ● … And this is what is completely NOT HELPFUL for me ● ...
  51. 51. Cosima Laube // @gazebo_c v0.8 How I care for myself... Steps 1. Create 5 spaces on a piece of paper ← like in the template 2. fill out the sheet 3. set yourself a fixed date when to review how it worked so far (first time 2-3 weeks, then 4-6 weeks) 4. act on it (and celebrate ;-)) 5. review & adjust To be at my current best possible version, this is what I need: every day: ● ... weekly: ● … ● ... monthly: ● … ● ... a couple of times per year: ● … And this is what is completely NOT HELPFUL for me ● ...
  52. 52. Cosima Laube // @gazebo_c v0.8 How we care for us as a team... Steps: 1. invited the team to do the individual exercise first (either in separate team session or each one on their own) 2. use the individual versions as sources for the team version 3. for each point: work on it e.g. supported by 1-2(-4)-all structure 4. agree on a date (and facilitator) to review how it worked so far (2-5 weeks) To be at our current best possible version, this is what WE need: every day: ● ... weekly: ● … ● ... monthly: ● … ● ... a couple of times per year: ● … And this is what is completely NOT HELPFUL for us: ● ...
  53. 53. Cosima Laube // @gazebo_c v0.8 Type Details How I care for me… How we care for us as… I T ➢ align your actions with your values; ➢ better collaboration, sustainable pace, deeper understanding 5-4-3-2-1 exercise I/T for Perspective setting, -seeing and getting into action (see [BuJoMethod, 2018]) One value per week, one action per day I T ➢ fits perfect into your BulletJournal; ➢ as part of a retro/futorspective Spiral Journal I/T Liberating Structure in development (https://trello.com/c/5LxzefeS/371-spiral-journal-10) I:forindividualuse;T:forteam/groupusage:
  54. 54. Cosima Laube // @gazebo_c v0.8v0.8 Contact & more: https://cosima-laube.de Cosima Laube Developer, Coach & Trainerin
  55. 55. Cosima Laube // @gazebo_c v0.8 Sources ● [BuJoMethod, 2018] Carroll, Ryder; The Bullet Journal Method - Track the past, order the present, design the future; 2018 ● [NoHardFeelings, 2019] Fosslien, Liz; West Duffy, Mollie; No hard feelings: The secret power of embracing emotions at work; 2019 (see https://www.lizandmollie.com/book/) ● [The6minDiary] The 6-minute-diary (https://createurbestself.com/) ● [CoreProtocols, 2010] (https://liveingreatness.com/core-protocols/)
  56. 56. Cosima Laube // @gazebo_c v0.8 Other recommended media System Theory (“iceberg-ish”, U-shaped models) ● Theory U: http://www.ottoscharmer.com/theoryu especially: http://www.ottoscharmer.com/sites/default/files/TU_5_Inversion_850h_1.png ● Levels of perspective: https://thesystemsthinker.com/from-event-thinking-to-systems-thinking/ in German: https://flowdays.net/de/blog-de/2019/2/19/agile-leadership-eine-systemische-perspektive Psychological Flexibility ● Stephen C. Hayes TEDxTalk https://www.youtube.com/watch?v=o79_gmO5ppg ● ACT ADVISOR Tool https://stevenchayes.com/wp-content/uploads/2019/08/The-ACT-Advisor.pdf

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