Tagebuch schreiben und Business Agilität: das passt zusammen?!

Cosima Laube // @gazebo_c
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The Business Case
of (Daily) Journaling
Cosima Laube
cosima-laube.de

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Cosima Laube
Developer, Coach & Trainerin
★ 2002-2006: Studium
Medizininformatik
★ bis 2016: Software-Developer,
Projektleitung, TL, Architektur
★ 2011-2018: Studium Psychologie
(BSc) & Coaching-Weiterbildung
★ Initiatorin des Agile Table
Bodensee (http://bit.ly/ATBSee)

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Connection

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1. In letzter Zeit ist mir
besonders gut gelungen...

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2. Eine ähnlich positive
Entwicklung wünsche ich
mir auch bei…

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Entwicklung wünsche ich mir
auch bei…
3. Wenn mir das (2) gelingt,
dann wird möglich dass…

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Entwicklung wünsche ich mir
auch bei…
3. Wenn mir das (2) gelingt,
dann wird möglich dass…
4. Eine Frage, die ich
gerade habe, ist…

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Spiral
Journaling
How was it?

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Reflection

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“Reflection is the nursery
of intentionality”
[Ryder Carroll, BuJoMethod, 2018]

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Reactivity

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Intentionality

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Reflection
to create space
and
for learning
“We do not learn from
experience... we learn from
reflecting on experience.”
[John Dewey]

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Learning - The How

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Wie geht Lernen in Organisationen?
(aus Deiner Sicht /Erfahrung)

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Levels of Learning Modell
source:Wirtschaftspsychologieaktuell02/2019

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Levels of
Learning
● every organisation is a system
○ elements are connected
( → no intended “partial change”)
○ side-effects are fact
● 3 different levels of learning
○ need deliberate focus
○ different means to learn
● there is:
○ Learning as part of a System
○ Learning as a System itself

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Learning - The Why

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Knowledge- / Skill Types
“made easy?!”
Hard Skills
Soft Skills

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Hard Skills Soft Skills
experience
learning skills
deal-helpfully-with-emotion-skills
product
management
tech knowledge
programming
business knowledge
communication
self-organisation
self-management
engineering
finance

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Hard Skills
produces money
needed somehow, but no money
know WHAT
know WHY
know HOW
simple to train / learn
harder to acquire
know what NOT to
Soft Skills

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Fruit Skills
Trunk Skills
Root Skills
(customer-)value-
targeted skills
indirect / intangible
skills
maintenance &
sustainability skills

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Skill Types
my model in a nutshell
1. Fruit Skills
a. “hard skills” declarative knowledge
b. (customer-) value-targeted skills
c. know-what
2. Trunk Skills
a. “soft skills” professional knowledge
b. indirect / “intangible” skills
c. know-how, know-why
3. Root Skills
a. “meta skills”, learning skills
b. maintenance & sustainability skills
c. replace F.E.A.R. with D.A.R.E.

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Not my business?
But... BUSINESS!?

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Business Agility

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taken from https://businessagility.institute/learn/

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“Business agility
is the capacity
and willingness
of an organization
to adapt to,
create and leverage
change
for their customer’s benefit”
Wandelfähigkeit
Wandelwille
soziales System
hilfreichen
Wandel
Kunde / Menschen

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Fruit Skills
Trunk Skills
Root Skills Wandelfähigkeit
Wandelwille
soziales System
hilfreichen
Wandel
Kunde / Menschen

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Working on Root Skills...

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Levels of
Learning
Team and Organisation:
➢ already often targeted in
business
➢ with (and without)
beneficial impacts
Individual:
➢ that is where more
potential lies

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“The first
person you
need to lead is
YOU”
[John C. Maxwell]
→ working
on your SELF
should be essential
in organizations

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growing
Change Capacity
by
working on Root Skills
& on your selv(es)

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There is space for more options...

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Psychological
Flexibility
a scientific concept
for fostering this
“space for more options”
“Flexible,
authentic,
responsive
Self”
[Atkins & Parker, 2012]

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Some sources on Psychological Flexibility
Atkins, P. W. B., & Styles, R. (2015). Mindfulness, identity and work: mindfulness training creates a more
flexible sense of self. In J. Reb & P. W. B. Atkins (Eds.), Mindfulness in Organizations: Foundations,
research, and applications (pp. 133–162).
https://www.researchgate.net/publication/290490487_Mindfulness_identity_and_work_Mindfulness_trainin
g_creates_a_more_flexible_sense_of_self
Atkins, P. W. B., & Parker, S. K. (2012). Understanding Individual Compassion in Organizations: The Role
of Appraisals and Psychological Flexibility. Academy of Management Review, 37(4), 524–546.
https://doi.org/10.5465/amr.2010.0490
Hayes, S. C., Barnes-Holmes, D., & Roche, B. (2001). Relational Frame Theory: A Post-Skinnerian
Account of Human Language and Cognition. New York: Plenum Press.
https://doi.org/10.1016/S0065-2407(02)80063-5

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Fusion with thoughts
Evaluation of experience
Avoidance of experience
Reason-giving of behaviour
Escaping our own mental boxes...

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R
ED
A Fusion with thoughts
Evaluation of experience
Avoidance of experience
Reason-giving of behaviour
… by replacing F.E.A.R. with D.A.R.E.

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present moment awareness
(mindfulness)
Reconnecting
with your values
Engaging &
taking action
self-as-context
(→ resilient self)
Defusing
from your
thoughts
Accepting
life

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growing
Change Capacity:
The Tool of Choice
is Journaling

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source:
(Daily)
Journaling
“... harvest
the rich information
embedded in your lived
experience…
and use it
to fertilize your future”
[Ryder Carroll,
BuJoMethod, 2018]

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(https://www.halloklarheit.de/)(https://createurbestself.com/)
Semi-structured journals
https://www.halloklarheit.de
https://createurbestself.com

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source:http://bulletjournal.com
Guided free-style: Bullet Journal Method
https://bulletjournal.com/

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source:
Complete free style journaling,
free-style writing exercises, ...
There is (so much) more...

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source:
Daily
Journaling
Now what?
“... [it] adds the friction
that you need
to slow down,
step back
and consider the things
you task yourself with...”
[Ryder Carroll,
BuJoMethod, 2018]

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More tools:
The “low hanging fruits”...

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Type Exercises (★) & details (➢)
Mood barometers I/T ★ different scales as part of journaling practice (day/week/mon)
e.g. [The6minDiary] or [BuJoMethod, 2018]
★ more creative: tree slices “journal”
★ e.g. Niko-Niko calendars
https://www.agilealliance.org/glossary/nikoniko/
https://management30.com/practice/niko-niko-calendar/
Doing a Check-In
in meetings
T ★ Mad-Sad-Glad CheckIn [CoreProtocols, 2010]
https://liveingreatness.com/core-protocols/check-in/
★ rate your mood & act on it [NoHardFeelings, 2019]
WWWW-Journal
(what-went-well&why)
I/T
T
➢ daily
➢ in retrospectives
(more positive methods → CosimaUndArmin@dankbarkeit.rocks)
I:forindividualuse;T:forteam/groupusage:

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Some Tools
...with “more juice in it”

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How I care
for myself...
To be at my current best possible
version, this is what I need:
every day:
● ...
weekly:
● …
monthly:
● …
a couple of times per year:
● …
And this is what is completely NOT
HELPFUL for me
● ...

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How I care
for myself...
Steps
1. Create 5 spaces on a piece of paper ←
like in the template
2. fill out the sheet
3. set yourself a fixed date
when to review how it worked so far (first
time 2-3 weeks, then 4-6 weeks)
4. act on it (and celebrate ;-))
5. review & adjust
To be at my current best possible version,
this is what I need:
every day:
● ...
weekly:
● …
● ...
monthly:
● …
● ...
● …
HELPFUL for me
● ...

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How we care
for us
as a team...
Steps:
1. invited the team to do the individual exercise
first (either in separate team session or each
one on their own)
2. use the individual versions as sources for the
team version
3. for each point: work on it e.g. supported by
1-2(-4)-all structure
4. agree on a date (and facilitator) to review
how it worked so far (2-5 weeks)
To be at our current best possible version,
this is what WE need:
every day:
● ...
weekly:
● …
● ...
monthly:
● …
● ...
● …
HELPFUL for us:
● ...

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Type Details
How I care for me…
How we care for us as…
I
T
➢ align your actions with your values;
➢ better collaboration, sustainable pace, deeper
understanding
5-4-3-2-1 exercise I/T for Perspective setting, -seeing and getting into action
(see [BuJoMethod, 2018])
One value per week,
one action per day
I
T
➢ fits perfect into your BulletJournal;
➢ as part of a retro/futorspective
Spiral Journal I/T Liberating Structure in development
(https://trello.com/c/5LxzefeS/371-spiral-journal-10)
I:forindividualuse;T:forteam/groupusage:

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Contact & more:
https://cosima-laube.de
Cosima Laube
Developer, Coach & Trainerin

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Sources
● [BuJoMethod, 2018] Carroll, Ryder; The Bullet Journal Method - Track the
past, order the present, design the future; 2018
● [NoHardFeelings, 2019] Fosslien, Liz; West Duffy, Mollie; No hard feelings:
The secret power of embracing emotions at work; 2019
(see https://www.lizandmollie.com/book/)
● [The6minDiary] The 6-minute-diary (https://createurbestself.com/)
● [CoreProtocols, 2010] (https://liveingreatness.com/core-protocols/)

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Other recommended media
System Theory (“iceberg-ish”, U-shaped models)
● Theory U: http://www.ottoscharmer.com/theoryu
especially: http://www.ottoscharmer.com/sites/default/files/TU_5_Inversion_850h_1.png
● Levels of perspective: https://thesystemsthinker.com/from-event-thinking-to-systems-thinking/
in German: https://flowdays.net/de/blog-de/2019/2/19/agile-leadership-eine-systemische-perspektive
Psychological Flexibility
● Stephen C. Hayes TEDxTalk https://www.youtube.com/watch?v=o79_gmO5ppg
● ACT ADVISOR Tool https://stevenchayes.com/wp-content/uploads/2019/08/The-ACT-Advisor.pdf

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Tagebuch schreiben und Business Agilität: das passt zusammen?!