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Into the jungle and back…
a tale about Leadership in IT
Cosima Laube - #JavaLand 2019 - Cologne (DE)
Cosima Laube / @gazebo_c
Once upon a time...
Cosima Laube / @gazebo_c
… there was a brave crowd
of Explorers...
Cosima Laube / @gazebo_c
… ready to enter the dark and
deep jungle of IT professionalism
Cosima Laube / @gazebo_c
https://unsplash.com/photos/xMRr3WhYc0E
They heard of a tribe practising
forgotten black magic art...
Cosima Laube / @gazebo_c
https://images.unsplash.com/photo-1504639369832-85ea84c60cf2
“collaborating meaningfully
and delighting the customer”
Cosima Laube / @gazebo_c
https://unsplash.com/photos/eOpewngf68w
Before entering
the deep, dark IT jungle...
Cosima Laube / @gazebo_c
https://unsplash.com/photos/WgXd5cMYVyM
3 breaths
Cosima Laube / @gazebo_c
... and jumped right in the dark…
Cosima Laube / @gazebo_c
… and found traces of that tribe soon
https://unsplash.com/photos/49EKj06dQCc
Cosima Laube / @gazebo_c
https://unsplash.com/photos/EJuxZtJjyGI
Explorers put up their basecamp -
getting ready for observations...
Cosima Laube / @gazebo_c
Cosima Laube / @gazebo_c
https://unsplash.com/photos/3WJiY5vBLT0
https://unsplash.com/photos/DWUm9SQV2Uc
Cosima Laube / @gazebo_c
“The Devs”
https://unsplash.com/photos/DWUm9SQV2Uc
Cosima Laube / @gazebo_c
Bob Backend
“the guru”
https://unsplash.com/photos/rJ5vHo8gr2U
Cosima Laube / @gazebo_c
Fran Frontend
“the exotic one”
https://unsplash.com/photos/GBEHjsPQbEQ
Cosima Laube / @gazebo_c
Sam Silent
“the one who simply does stuff”
Cosima Laube / @gazebo_c
https://unsplash.com/photos/UQt8lt5DciE
Earl Executive
“(over)C-level manager”
Cosima Laube / @gazebo_c
https://unsplash.com/photos/V9VDd-2s3aE
Sally Seller
“kind of a mini-CEO?”
https://en.wikipedia.org/wiki/File:Kadalan_Sulawesi.JPG
Cosima Laube / @gazebo_c
diverse group
regarding personality & skills
Cosima Laube / @gazebo_c
ONE team
DevOps BizDevOps cross-functional
Cosima Laube / @gazebo_c
It was just the RIGHT TIME
for their expedition...
Cosima Laube / @gazebo_c
the tribe team had a new mission...
Cosima Laube / @gazebo_c
Creating a
delighting
new product...
https://unsplash.com/photos/E4XARZNDjzI
Cosima Laube / @gazebo_c
… in a completely new domain...
Cosima Laube / @gazebo_c
… for a brand new target group!
https://purepng.com/photo/26839/render-madagascar-penguins
Cosima Laube / @gazebo_c
ONE goal
Cosima Laube / @gazebo_c
“tangible” client
Cosima Laube / @gazebo_c
“Walking in their shoes…”
Cosima Laube / @gazebo_c
©CosimaLaube,privatepicture
They sealed the deal...
Cosima Laube / @gazebo_c
celebration
because our brains love being rewarded
early, often and in small batches
Cosima Laube / @gazebo_c
https://unsplash.com/photos/4e6uqZ3_7pU
Let’s have a kick-off
for the new product...
Cosima Laube / @gazebo_c
“Magic breaths”
1. deep breath
2. relax your body
3. what is important now?
Kick-off meeting
check-in activity
Cosima Laube / @gazebo_c
Faith Fairy
the jungle “medicine man”
https://unsplash.com/photos/RPUI6gtn49gCosima Laube / @gazebo_c
Witnessing another kind
of “strange ceremony”...
Cosima Laube / @gazebo_c
“Look! They’re unveilling
their hidden agendas...”
Cosima Laube / @gazebo_c
“The Devs”
● awesome new tech stack
(growth, appreciation)
● greenfield project so no
s**cking legacy monolith
(ease, security)
Cosima Laube / @gazebo_c
Earl Executive
● reference client on
the other end of the world
(appreciation)
● make much money
(security)
Cosima Laube / @gazebo_c
https://unsplash.com/photos/V9VDd-2s3aE
Sally Seller
● exciting business domain
(growth)
● work with another culture
(connection)
https://en.wikipedia.org/wiki/File:Kadalan_Sulawesi.JPG
Cosima Laube / @gazebo_c
“The Clients”
● delighting product (joy)
● in time & budget (security)
https://purepng.com/photo/26839/render-madagascar-penguins
Cosima Laube / @gazebo_c
know ur WANTs
and NEEDS
Cosima Laube / @gazebo_c
and share them
vulnerability → trust
Cosima Laube / @gazebo_c
connection
security
ease
growth
appreciation
joy
https://www.cnvc.org/training/resource/needs-inventoryCosima Laube / @gazebo_c
https://purepng.com/photo/30107/gestures-dirty-hands
celebrating
breathing
talk about WANTs
reflecting on NEEDs
tangible client relationship
ONE
diverse
team
ONE goal
Cosima Laube / @gazebo_c
Human stuff???
We’re looking for PROFESSIONALism!
Cosima Laube / @gazebo_c
howling and war dance sounds….
https://unsplash.com/photos/82AKS6xsmk4
Cosima Laube / @gazebo_c
“Those devs
didn’t test
properly!”
Do you know that?
https://unsplash.com/photos/GGewLGcQD-I
Cosima Laube / @gazebo_c
“If the product
people only
wrote better
user stories...”
Do you know that?
Cosima Laube / @gazebo_c
TODO
“I am the guru
who knows it
all…”
Do you know that?
https://unsplash.com/photos/89hxasw-4E0
Cosima Laube / @gazebo_c
Apparently
some other “creatures”
joined the tribe team...
Cosima Laube / @gazebo_c
Dan Denial
“There is NO problem at all”
Cosima Laube / @gazebo_c
https://unsplash.com/photos/i7ZXmllhFfg
Bob Blamer
“It’s obvious that YOU
caused the problem...”
Cosima Laube / @gazebo_c
https://unsplash.com/photos/-KobSuU7b3g
[time-lapse]
First bigger successes...
→ the team grew a bit
Cosima Laube / @gazebo_c
“Just another
meeting! How
on earth should
we do our real
work?!”
Do you know that?
https://unsplash.com/photos/YOML-Wm_eFU
Cosima Laube / @gazebo_c
“If management
only did…
then I could...”
Do you know that?
Cosima Laube / @gazebo_c
https://unsplash.com/photos/jJfreew6A84
Joe Justify
“The circumstances
caused the problem…”
Cosima Laube / @gazebo_c
https://unsplash.com/photos/alEcQuIv-4M
“If I only
contributed
more to the
team’s
success…”
Do you know that?
https://unsplash.com/photos/ewUAtdqQ4wA
Cosima Laube / @gazebo_c
“I am fraud. One
day they find
out that I cannot
properly...”
Do you know that?
https://unsplash.com/photos/8zdEgWg5JAA
Cosima Laube / @gazebo_c
Sash Shame
“I AM the problem”
Cosima Laube / @gazebo_c
https://unsplash.com/photos/xfYiIpHnvhs
“We really
should test
this…”
Do you know that?
https://unsplash.com/photos/VcRbMldAFU8
Cosima Laube / @gazebo_c
[mumbled with grumpy face]
“So if nobody is
going to do this,
I will do it”
Do you know that?
Cosima Laube / @gazebo_c
https://unsplash.com/photos/DziZIYOGAHc
O. Obligation
“Someone just needs
to act responsibly...”
Cosima Laube / @gazebo_c
https://unsplash.com/photos/YwnF1Sfsagw
The behaviour
of those “creatures”
had quite some impacts...
Cosima Laube / @gazebo_c
Delivery slow.
Lots of bugs.
Unhappy penguins client.
Cosima Laube / @gazebo_c
https://unsplash.com/photos/cZDwyxjGKig
wore out people’s energy
collaboration “dried out”...
whole team mood went down
Cosima Laube / @gazebo_c
https://unsplash.com/photos/4e6uqZ3_7pU
Then, in one of “those meetings”...
Cosima Laube / @gazebo_c
Then, in one of “those meetings”
regular retrospective...
https://unsplash.com/photos/4e6uqZ3_7pU
Cosima Laube / @gazebo_c
Faith Fairy
The Jungle Coach
“Did you take your regular
collaboration ‘medicine’?”
https://unsplash.com/photos/RPUI6gtn49gCosima Laube / @gazebo_c
Sam Silent
“What if…
we are all just longing
for the same things?”
https://unsplash.com/photos/UQt8lt5DciE
Cosima Laube / @gazebo_c
connection
security
ease
growth
appreciation
joy
https://www.cnvc.org/training/resource/needs-inventoryCosima Laube / @gazebo_c
https://unsplash.com/photos/-MouG3EXx5M
Cosima Laube / @gazebo_c
New perspectives
“just by talking”...?
Cosima Laube / @gazebo_c
Take a rest from busy-ness & listen to Sam...
https://unsplash.com/photos/4e6uqZ3_7pU
Cosima Laube / @gazebo_c
... “I read some leadership books…”
Cosima Laube / @gazebo_c
Those “creatures”
are actually just patterns...
Cosima Laube / @gazebo_c
Cosima Laube / @gazebo_c
http://agile-living.com/wp-content/uploads/2018/08/ResponsibilityProcess-EN.png
https://unsplash.com/photos/WgXd5cMYVyM
“…who takes the
responsibility?”
“... just behave
responsibly!”
Cosima Laube / @gazebo_c
… patterns how our brain
processes thoughts
about cause and effect
Cosima Laube / @gazebo_c
patterns are layered
NO layer is “better”
than others
it’s all HUMAN behaviour
http://agile-living.com/wp-content/uploads/2018/08/ResponsibilityProcess-EN.png
Cosima Laube / @gazebo_c
you pass ALL the layers
EVERY time
process allows us
to deal with RESONSIBILITY
as human beings
http://agile-living.com/wp-content/uploads/2018/08/ResponsibilityProcess-EN.png
Cosima Laube / @gazebo_c
https://unsplash.com/photos/WgXd5cMYVyM
Cosima Laube / @gazebo_c
Earl Executive
“What is that good for?”
“Do we make money with that?”
https://unsplash.com/photos/V9VDd-2s3aE
Cosima Laube / @gazebo_c
“…who takes the
responsibility?”
“... just behave
responsibly!”
https://unsplash.com/photos/WgXd5cMYVyM
Cosima Laube / @gazebo_c
https://unsplash.com/photos/NXt5PrOb_7U
“The layers can serve as a compass…”
How to take
real ownership?
for individuals
AND for teams
Cosima Laube / @gazebo_c
https://unsplash.com/photos/jyMTzkGK-qc
freedom
choices / options
power
Cosima Laube / @gazebo_c
“... like you’re flying in your own mental models”
Now, what… where to start?
https://unsplash.com/photos/qL7mba4e8n8
Cosima Laube / @gazebo_c
4 paths in YOUR jungle
to continue walking on...
Cosima Laube / @gazebo_c
Be Youthe key to success
helps to clarify your intentions
needs courage
Cosima Laube / @gazebo_c
The Want List
Get pen and paper
(Do it physically! It matters!)
Write as many sentences in the
pattern “I want…” within 5 minutes
Don’t stop writing! Don’t judge!
Don’t question your wants now!
Pro-Tipp: Commit to a timeframe (one week is a good
start) and set yourself a daily reminder.
Writing Exercise
Cosima Laube / @gazebo_c
Know your wants/needs and emotions
● overview of needs and emotions
(yes, there are actually A LOT we might not be aware of):
○ DE http://agile-living.com/wp-content/uploads/2018/08/Gef%C3%BChlBed%C3%BCrfnisListe.pdf
○ EN: on request (cosima.laube@agileliving.com)
● one way to practise in pairs:
○ needs dyad: http://agile-living.com/wp-content/uploads/2018/09/NVC-Dyade-A4-EN-50y.png
● take a training, e.g. http://agile-living.com/trainings/living-communication/
Cosima Laube / @gazebo_c
Be Herethe key to change
(presence part of) mindfulness
regular exercising is essential
Cosima Laube / @gazebo_c
Three breaths
1. breath
2. body
3. brain
the “magic breaths” ;-)
Cosima Laube / @gazebo_c
Be Openthe key to change
the curiosity part of mindfulness
practise asking questions & true listening
Cosima Laube / @gazebo_c
Keep asking
Remember the tribe:
● “What is … good for?”
● “What is in it for YOU?”
Other powerful stuff:
● EN: [“Why?”]{5,*}
● DE: [“Wozu?”]{5,*}
● “What else?”
● The Spice Girl Question
… and listen well!
Cosima Laube / @gazebo_c
https://de.wikipedia.org/wiki/Datei:Spice_Girls_(6_janv)_56.jpg
Sources: Powerful Questions
● Book: The Coaching Habit (https://boxofcrayons.com/the-coaching-habit-book/)
● Book: The Listening Space (https://www.thelisteningspace.co.uk/)
● Great article and free resource collection on powerful questions:
https://abiggergame.today/powerfulquestions/
● Educate yourself on Clean Language and try experimenting with Clean
Questions:
○ EN: http://agile-living.com/wp-content/uploads/2018/05/CleanLanguage-EN-A7.pdf
○ DE: http://agile-living.com/wp-content/uploads/2018/05/CleanLanguage-DE-A7.pdf
Cosima Laube / @gazebo_c
BeLongthe key to growth
connection
connect with YOU - and with others
Cosima Laube / @gazebo_c
Practise
Listening
It can be fr**king hard
to TRULY listen
Cosima Laube / @gazebo_c
● listen - and stay present
● listen to friends
● listen to “easy” people
● listen to “hard” people
● listen to your self :)
● join a Coaching Dojo
● do Walk & Talk exercises
● dive into mindfulness
● ....
“Catch Sooner”
Game
0. Identify a behaviour to change
1. Catch the behaviour
2. Change the behaviour
3. Forgive yourself
4. Aim at catching sooner next time
The Responsibility Process®
gamified
Cosima Laube / @gazebo_c
https://www.mindsettlers.com/guide/2MTajnczDiWmSKAQA4gym8
3 areas to grow
your leadership superpowers...
Cosima Laube / @gazebo_c
★ Courage
( → success)
★ Curiosity
( → change)
★ Connection
( → growth)
Cosima Laube / @gazebo_c
https://unsplash.com/photos/qL7mba4e8n8
Stay Connected
Be You
Be Here
Be Open
Belong
Cosima Laube
Developer, Coach & Trainer
★ https://cosima-laube.de
★ www.slideshare.net/CosimaLaube
Sources: Responsibility Process
● “cheatsheet”: http://agile-living.com/wp-content/uploads/2018/08/ResponsibilityProcess-EN.png
● poster: https://christopheravery.com/responsibility-process-poster
● The book from C. Avery (in EN) or the (really recommendable!) DE translation
(https://www.dpunkt.de/buecher/13227/9783864905773-the-responsibility-process.html)
Cosima Laube / @gazebo_c

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