2. “I have longed to
return to my
grandmother and home
everyday for the last 5
years while in the
childcare institution”
-Priya, 13
(Named changed to protect identity. She is now 17 and happily
settled with her family pursuing her education)
3. The Problem
There are 2 crore
orphaned children
in India. Only about
0.3% are orphans in
the traditional sense
– where both
parents have passed
away.
As per a study by
UNICEF, 80% of
children in Child
Care Institutions
(CCIs) have at least
one living parent or
a relative who can
care for them.
According to a study
by Lancet, 1.6 lakhs
children have been
orphaned since the
start of the
pandemic. This
includes children who
have lost both parents,
one parent, or have
been abandoned.
Why do children end up in Childcare
Institutions (CCIs)?
● Abject poverty in the family
● Lack of a safe environment
● Loss of a parent or a caregiver
● No or Limited access to resources
Poverty should not be the reason
that children leave their families and
enter into an institution.
4. Children from
CCIs are far more
likely to have their
children placed in
institutional care–
thus perpetuating
the cycle.
Too many times,
those children are
more likely to be
unemployed,
‹enter into
prostitution›, get a
criminal record or
be a victim of
trafficking
They experience
higher levels of
apathy, restlessness,
disobedience,
hyperactivity, anxiety,
depression, attention-
seeking, sleep
disorders and eating
disorders
Children struggle
to form positive
relationships/bon
ds with other
people.experience
delays in terms of
IQ, language,
speech and
vocabulary
Effects of
Institutionalization
on children
5. OBJECTIVE 01
PREVENTION &
GATEKEEPING
Children stay with families through
effective gatekeeping by Social
Workforce
OBJECTIVE 02
TRANSITION TO FAMILIES
Transition Children from institutions to
families through support to Government
and Child Care institutions and Strengthen
families of children transitioned home on 5
wellbeing domains
OBJECTIVE 03
YOUTH ENABLEMENT
Enable Youth(15-25 yrs) and care
leavers in the community to help
them live meaningful and productive
lives.
THRIVE SCALE + TRAINING/ ADVOCACY/ LINKAGES
What: Goals & Objectives
Innovation, Sustainability & Scale
7. What we do
End-to-end support for children
& families
1. Family and Social Relationships
2. Health care (incl. Mental health)
3. Education (including Life skills
Education, Career counseling and
Employability & productivity
skills)
4. Household Economy (Livelihood
and linkages with Government
schemes)
5. Living conditions Setting up
Household requirements &
repair)
6. Child participation & leadership
7. Linkages with social protection
schemes
System Strengthening - Engaging
with State, district and local level
child protection workforce on
prevention & transition
• Training & Mentoring
• Providing tools for monitoring –
Thrive ScaleTM App, and resources
for training
• Monitoring case management
• In-depth engagement in hot spot
areas (where children are at risk of
separation)
• Research support
• Amplify and propagate family
strengthening & Family based
alternative care
• Automation & Digitization
8. For the innovation to trigger change, it needs to find a mode of execution that works with the system within the system. Without
execution at scale, long-term change is not likely to happen. With this belief, we’ve built a model of change to reach every child at
risk of separation from families.
the SWs/CWs, CCIs
to manage cases
effectively and provide
structured support
the entire workforce
through Innovative
Training and Learning
Methodologies
with the Government On Family Strengthening
family-based alternative
care
Social Workers Trained
Signed MoU with the
Government to rollout
programme with all CCIs,
Social Workforce , Case
Workers and Childline, use
thrive universally, transition
children back home
Children and their
families supported
Dialogues held with
CCIs/ SWs/JJB Bodies
/ CWs (All in the state)
Work with
Governments, Civil
Society, Partner CCIs to
catalyse policy
decisions on FS & FBAC
Next
Train
First
PARTNER
Then
USE THRIVE
And
MONITOR &
SUPPORT
Finally
INFLUENCE
POLICY
How we do: Theory of Change
9. Government
Relationship
Programme
Monitoring and
Support
Families
CCIs, SWs,CWs
Children
Whom do we work with: Stakeholder Touchpoints
Miracle
Program
• Needs of the State
• Ongoing Advocacy
• Dashboard based
decision making
• Monitoring by District-Child
Welfare Committee, District
Child Protection Unit, through
dashboards
• Support to
CCIs,SWs,Childline,CWs
• Training Needs Assessment
Training/Capacity Building (Online &
Physical) Coaching/Mentoring (Online &
Physical)
• Digital & Printed Handbook
• 5 Well Being
Domain Inputs
• Child Safeguarding,
Life Skills, Education,
Health, Child
participation
10. Miracle Thrive™ (What we do)
Age 0-5
Pre-School
Survival and
Protection
Nutrition,
Safeguarding
Age 6-
10
Grade 1-5
Education
Life Skills &
Safeguarding
Child
Participation
Age 11-
14
Grade 6-8
Education
Life Skills &
Safeguarding
Child
Participation
Career Guidance
Age 15-
18
Grade 9-12
Education
Life Skills &
Safeguarding
Child
Participation
Employability
Vocational
Training
Age 18-
25
> Grade 12
Higher
Education
Youth Leader
Programme
Employability
Employment/
Higher
Education
Prevention: Identify CNCP (0-18 yrs) and work with that family under prevention model
Transition: Work with children (6-18 yrs) in Childcare institutions and transition them to families
Lifeguard Support: Work with children to provide them life skills that covers core life skills +
Career awareness, leadership training, employability skills
Employment Support: Support these children to transition to Higher Education/ Employment
post the age of 18.
Exit: When case closes. Lifeguard Support and Employment support continues on demand.
Thrive Scale (Through Linkage)
Family & Social Support
Parenting Skills
Family Counselling
1
Household Economy & Living
Conditions
Linkage to Govt Schemes
Infrastructure support
2
Health & Mental Support
Nutrition
Counselling
Health Insurance
4
Education
School Enrolment
Life Skills & Safeguarding
Education Support/Scholarship
3
11. Our competencies
- Integrated Case Management system: mentor, and support the
SW in effectively carrying out the case management process
- Providing resources and tools
- Capacity Building of Social Workforce (Child protection,
community level workforce, volunteers)
- Monitoring mechanism
- Partnership & Collaboration (IACN, BCN, GSSWA, Co-Chair)
- Work in Sync with Mision Vatsalaya
13. Bihar
Miracle Foundation Office with
UNICEF Presence
Delhi
MiracleFoundationOffice
Gujarat
Miracle Foundation Office with
UNICEF Presence
Jammu & Kashmir
Capacity Building of Child
ProtectionFunctionaries
Karnataka
Ashakiran
CFE Belgaum
Kerala
HMM
MadhyaPradesh
AARAMBH(FBC pilot)
Maharashtra
Miracle Foundation Office with
UNICEF Presence
Mukta
Ratnagiri(FBC pilot)
TamilNadu
Miracle Foundation Office
Cornerstone
Marialaya Erode
Marialaya Coimbatore
CFE: Chennai
CFE: Yelagiri
Telangana
New Life
Tripura
Anwesha
Miracle Foundation Office
with UNICEF Presence
Miracle Foundation Office
Base Model Home
Center for Excellence - Salesian
Capacity Building Initiative
Delhi
Madhya Pradesh
Maharashtra
Gujarat
Karnataka
Kerala
Tamil Nadu
Jharkhand
Bihar
Tripura
Telangana
Jammu& Kashmir
Our footprint
15. We want to help reach
2.5 lakh children by 2027.
16. - Partner in the long term to impact at least 2.5 lakh Children in
the next 5 years
- State Programme
- Thematic focus
- Per child support
- Explore our opportunity to work with IndiaSpora
- Discuss Initiatives that can strengthen our work to scale up faster
- Collaborate on the Family Based Alternative Care Nationally and
Internationally.
Ask
17. Benefits of engagement
What’s in it for You?
• Shared Value for business
and community;
• Creating Positive Impact;
• Aligned to SDGs
• Improve Public Image
• Investing in children and
families for Sustainability
What’s in it for Us?
Establish our fundraising
efforts & reduce dependence
on foreign funders
Create Buy-in from a
Corporates/Individuals
Diversify donor base for
increased sustainability
Have the capacity to
increase outreach
18. Core programme expansion South Asia & Africa
- Contextualize and build country models
- Build Country level partnerships
- Create National PMUs as programme quality holders
India Programme
Continue:
- Thrive Scale: Technology as an enabler for identification of
risks to ensure transition of children to families
- Partnership with UNICEF/State Govts : Advocacy with
Government
- Social Workforce Training : Integrate within existing System
- Support Children & Families : Directly support children and
families under education and livelihoods
- Research and Impacts: Establish Proof of Concept (HBS Case
Study, International Journals, RCT)
Do New :
• Automation of systems and processes
• Define the model to scale up – 20,000 children in 22-23
What do we leverage : Experience of 20 years, A fantastic team on ground and at helm, implementing experience in diverse ecosystems,
thought leadership and right network and forums, technology support
Miracle 2.0 – By 2027
Deepen
Impacts
Expand Footprints
19. Priority States:
Saturation through all objectives
Priority States 2022-2023
1. Maharashtra
2. Gujarat
3. Bihar
4. Jharkhand
5. Madhya Pradesh
6. Tamil Nadu
7. Tripura
8. Kerala
9. Karnataka
10. Telangana
11. J&K
Priority States 2023-2027
12. Odisha
13. Assam
14. West Bengal
15. Delhi
16. Haryana
17. Uttar Pradesh
18. Chattisgarh
19. Goa
20. Andhra Pradesh
State & District of our current
operations
Bihar All Districts
Gujarat All Districts
Jharkhand All Districts
Karnataka 2 CCI Belgaum
Kerala Trivandrum
Madhya Pradesh Indore (2 CCIs, & 1 FBC)
Maharashtra
All districts
(1 FBC in Ratnagiri, 1
CCI Thane)
Tamil Nadu
Chennai, Coimbatore,
Dindigul, Erode,
Tiruchi, Tirupatthur
Telangana Mehboobnagar
Tripura Agartala
26. 2021-22 2022-23 2023-24 2024-25 2025-26 2026-27
States 11 11 11 15 20 20
Districts 145 148 326 500 600 750
Children-
Direct 3,224 10,550 30,110 60,110 96,110 141,110
Siblings 7,304 10,550 22,583 45,083 72,083 105,833
Total
Children 10,528 21,100 52,693 105,193 168,193 246,943
Social
Workers 2,490 2,960 6,520 10,000 12,000 15,000
Case
Workers 1,480 3,260 5,000 6,000 7,500
Next 5 Years* (with assumption that we have 11 states this year)
27. OBJECTIVE 01
PREVENTION & GATEKEEPING
OBJECTIVE 02
TRANSITION TO FAMILIES
OBJECTIVE 03
YOUTH ENABLEMENT
Internal Capabilities
Building Core to Scale
Automation
Automate processes to improve
productivity and performance
Funding
Build up funding pipeline to support
the operational scale up plans -
within India and South Asia
Advocacy &
Communication
Structured advocacy, create platforms,
Building MoU with Govt, UNICEF
communication to ensure sustainability and
scale, IACN
Curriculum
Building a standard & digitised content
that can be accessed by all stakeholder
Redevelopment & Digitization of
Content for Children and Youth
support programmes).
People
Building a team that is equipped to
deliver high quality programmes
Training
High quality training and capacity
building of all stakeholders
Internal
Capabilities
29. Case Management Steps
Explained through a story of Riya
We will use a fictional case study of a child to walk through the steps of case management.
Riya is a 6 year old girl who is entering the CCI because her father recently passed away, and her
mother, a domestic worker, can’t take care of Riya on her own because her work keeps her away from
home.
Riya’s mother passes the CCI on her way to work every day and sees all the children getting ready for
school. She decided it would be the best place for her daughter at this time since Riya would get the
basics of food and clothing, they could support her education, and she would get good care outside of
school hours.
Though it was a really difficult decision, Riya’s mother felt it was the best option she had for Riya to get
the care she needed. She told Riya about her plan and asked her to pack up a few items, since she
would be dropping Riya off on her way to work the next day.
30. Step One: Intake/Admission
When Riya arrived at the CCI, the staff took the following steps:
• Looked for concerns that needed to be addressed immediately such as
health issues, signs of abuse, etc.
• Collected all required documents and presented to the appropriate
authorities (JJA Form 17 to CWC within 24 hours)
• If Riya had been lost or abandoned, they would have notified police or
other authorities (CCI must submit Form 17 to local police)
• Determined immediate, short-term placement into CCI
Riya is not able to return
immediately to her family home
so short-term placement was
needed in a CCI until her family
situation could be strengthened.
31. Step Two: Assessment
Once the Intake process was completed, the Caring CCI Case Manager turned her focus to
understanding more about Riya’s strengths and challenges in all of the child development
areas, as well as learning about her family’s current situation.
This process included:
• Identifying Riya’s interests, concerns, needs, strengths, and her support system
• Collaborating with family members and professionals in Riya’s life (health, education,
mental health, etc.)
• Completing a comprehensive child care plan to address her needs and identify potential
interventions.
• Child Case History - JJA Form 43 and Individual Care Plan (ICP) - JJA Form 7 within
one month
• Assessing the safety of the family environment through Red Flag items identified on the
Thrive ScaleTM
• Determining if reintegration is possible after contact with family
• Social Investigation Report – JJA Form 22 within 15 days
32. Step Three: Planning
Armed with knowledge about Riya’s and her family’s strengths and challenges, the case
manager turned to child-focused decision making and service planning to address Riya’s
and her mother’s needs.
She utilized the Thrive ScaleTM to provide a clearer picture of services needed to surround
Riya with security and an opportunity to thrive in her family home.
The Thrive ScaleTM outlines:
• Riya’s and her mom’s thoughts about living together once again
• Needs and strengths of Riya and her mom, and services required
• Extended family, community members, organizations that could provide support so
Riya can stay home
• Specific, measurable, and time-bound goals that will be monitored
• A plan for permanency, so Riya can be confident that her family home is her forever
home
It was determined
that Riya’s mom could
support her if child
care was made
available while she
was at work, and
emotional support
was provided to both
regarding the loss of
their father/husband.
33. Step Four: Implementation
Now that a determination has been made regarding reintegration
for Riya, it is time for the Case Manager to coordinate the
implementation of support and follow the progress.
This includes:
• Preparing Riya and her mom for her return – working through
emotions related to the separation and reunification
• Linking them to their support network and community services
The case manager keeps Riya and her mom involved and
updated throughout the process.
The case manager found that Riya’s
aunt could care for her outside of
school hours if transportation could
be provided to her home. The case
manager was able to recruit
several families with children in the
same school as Riya to help with
transportation issues. The case
manager also arranged for Riya
and her mother to receive grief
counseling to help them through
this difficult time after the loss of
their father and husband.
34. Step Five: Follow-Up
The Case Manager must connect with Riya and her mother frequently. The
primary objective is to ensure that they are finding the support helpful, to
understand any issues or concerns, and to revise the care plan as needed.
• Regular calls and visits by the Case Manager as well as from kin and
community members assure Riya and her mom that they are not alone.
• Conversations with teachers, healthcare providers offer additional insight into
the family’s adjustment
• The Thrive ScaleTM should be completed at every follow up contact, and plans
should be modified as needed to help Riya and her mother build upon their
strengths and continue to develop their coping skills.
Adjustment and settling back in takes time, and the Case Manager is there to help
Riya and her mother through the process as they work to achieve their goals.
Riya and her mother are
active participants in
evaluating the support
they receive. Riya is
enjoying school and her
mom feels more ready to
take on responsibility
knowing she has people
to reach out to.
Together, they celebrate
successes and voice their
concerns when they face
a challenge.
35. Step Six: Close Case
Cases are typically closed because:
• Goals of the plan have been met and long-term care is assured
• Permanency goal has been met
• Child can successfully live independently at age 18
• Care of child has been transferred to another agency or
organization
Even after closure, the child and family should always know who to
reach out to for assistance in the future.
Riya and her mother have
been happily living together
once again for over a year.
They still have some growth
they would like to
accomplish, so the Case
Manager is still there to
support them. They have
noted that now that they are
feeling stronger, they would
like to help others in their
community as they work
through difficult situations.
36. Riya and her mother had a pre-
reintegration score of 89% in
Household Economy due to lack of
access to childcare. Now that Riya’s
aunt is providing that care, the score
has improved to 100%.
In addition, both Riya and her mom
were grieving the loss of their
father/husband, and it was impacting
the relationship between them and
Riya’s ability to concentrate at school.
Bolstered by grief counseling, their
Family and Social Relationships and
Health/Mental Health domains
improved significantly.
Finally, the Living Conditions domain
improved due to a safer home
environment for Riya.
Graphing Results of the Thrive ScaleTM
38. Training Curriculum
Aligned to National frameworks and policies
Interactive
Training
Curriculum in
local languages
26 Training
Modules
DCPU
CWC
JJB
Inspection
Committee
Interactive
Training
Curriculum in
local languages
48 Training
Modules
Parents
Community
Volunteers VCPC
Children
41. 1. Standard Case Management
Overview
2. Case Management Flow Chart
3. Expedited Case Management
4. Thrive ScaleTM Tool
5. Individual Care Plan with
guidelines
6. Social Investigation report (SIR)
with guidelines
Case Management Toolkit
Our Child-Centered Case Management Toolkit provides hands-on training materials to help you
get children safely and permanently into families.