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Competency based interview
Some tips
What Interview Boards Looks for:
That you :
• Can do the job
• Have done something similar
• Will fit in - and can prove it by
examples
• Have passed all of the
competencies
The interview board is looking for:
• The Behaviours
• Skills
• Knowledge
• Competence
a person needs to be able to perform
effectively in the job
Have your examples ready and include
What I did
What I learned
What did I do differently
Have more than one example
for each competency
About you
• What do you know about the Organisation?
• What local knowledge/experience do you
have?
• What do you know of the Department & this
job?
• Have you experience of a similar job?
What are competencies?
• Interpersonal Skills and Understanding
• Decision Making and Judgment
• Organizational Awareness
• Customer service
• Planning & organising
• Communication skills
• People skills
• Technical knowledge etc
What the board will do….
• EXPLORE – your answer
• PROBE – get you to expand
• OUTCOME – what happened
• LEARNING – what did you do differently
• APPLICATION – so what
This will determine who gets the job
Typical questions…..
• Tell me about a time that …
• How do you plan your day…
• What is the role of the …
• What specifically will you bring to this
position….
• What changes have you made in the last
6 months…
You and the interview…
• Be prepared
• Arrive on time
• Speak up
• Listen to the question FULLY
• Think before you answer
• Deal with a difficult question (have a plan)
• Ok to say ‘I don’t know’ (once)
You and the interview….
• Your time to SHINE
• Show by your examples that you have the
necessary skills/competencies
Remember:
Past performance is the only judge of future
practice
Avoid
• ‘ I think I am …..
• Speaking too fast or too slow
• Bluffing or taking a stab at the answer
• Don’t interrupt the Interviewer
• Don’t be over familiar (if you know one of
the Interview Board)
Do
• Engage with the interviewers
• Be familiar with your CV
• Clarify a question if you are not sure of
it
• Be brief and concise with your answers
• Answer the question you were asked
• Listen carefully to the questions
To finish….
Don’t dig a hole……
At the end of the interview say thank you
and leave
Good luck

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Clerical Officer Competency Interview

  • 2. What Interview Boards Looks for: That you : • Can do the job • Have done something similar • Will fit in - and can prove it by examples • Have passed all of the competencies
  • 3. The interview board is looking for: • The Behaviours • Skills • Knowledge • Competence a person needs to be able to perform effectively in the job
  • 4. Have your examples ready and include What I did What I learned What did I do differently Have more than one example for each competency
  • 5. About you • What do you know about the Organisation? • What local knowledge/experience do you have? • What do you know of the Department & this job? • Have you experience of a similar job?
  • 6. What are competencies? • Interpersonal Skills and Understanding • Decision Making and Judgment • Organizational Awareness • Customer service • Planning & organising • Communication skills • People skills • Technical knowledge etc
  • 7. What the board will do…. • EXPLORE – your answer • PROBE – get you to expand • OUTCOME – what happened • LEARNING – what did you do differently • APPLICATION – so what This will determine who gets the job
  • 8. Typical questions….. • Tell me about a time that … • How do you plan your day… • What is the role of the … • What specifically will you bring to this position…. • What changes have you made in the last 6 months…
  • 9. You and the interview… • Be prepared • Arrive on time • Speak up • Listen to the question FULLY • Think before you answer • Deal with a difficult question (have a plan) • Ok to say ‘I don’t know’ (once)
  • 10. You and the interview…. • Your time to SHINE • Show by your examples that you have the necessary skills/competencies Remember: Past performance is the only judge of future practice
  • 11. Avoid • ‘ I think I am ….. • Speaking too fast or too slow • Bluffing or taking a stab at the answer • Don’t interrupt the Interviewer • Don’t be over familiar (if you know one of the Interview Board)
  • 12. Do • Engage with the interviewers • Be familiar with your CV • Clarify a question if you are not sure of it • Be brief and concise with your answers • Answer the question you were asked • Listen carefully to the questions
  • 13. To finish…. Don’t dig a hole…… At the end of the interview say thank you and leave