Procuring e-content  SLIC Introduction to procurement event, NLS Edinburgh, 9 th  November 2009 <ul><li>Jeremy Upton, Acti...
Procuring e-content <ul><li>It has taken us over 500 years to perfect print as a medium to communicate information. </li><...
Procuring e-content <ul><li>Overview </li></ul><ul><li>History of move to e-content </li></ul><ul><li>Impact on the tradit...
Procuring e-content <ul><ul><li>Overview </li></ul></ul><ul><ul><li>World of e-books </li></ul></ul><ul><ul><li>Skills nee...
Procuring e-content Move to e-content <ul><ul><li>Early 90’s, most content still being purchased as print </li></ul></ul><...
Procuring e-content Move to e-content <ul><ul><li>Increasing availability of back content </li></ul></ul><ul><ul><li>Still...
Procuring e-content Impact on the traditional supply chain <ul><ul><li>Larger organisations long standing use of agent, sm...
Procuring e-content <ul><li>Production in print world </li></ul><ul><ul><li>Traditional delivery model clear who took resp...
Procuring e-content <ul><li>Production for electronic content </li></ul><ul><ul><li>New model, much less clear who takes r...
Procuring e-content Impact on the traditional supply chain <ul><ul><li>New players in the market to deliver services assoc...
Procuring e-content Development of the e-bundle <ul><ul><li>Opportunity for Libraries to purchase all content from publish...
Procuring e-content Development of the e-bundle <ul><ul><li>Impact </li></ul></ul><ul><ul><li>Encourages direct dealing be...
Procuring e-content SHEDL <ul><ul><li>National deals in UK negotiated by JISC: opt in rather than all in </li></ul></ul><u...
Procuring e-content SHEDL <ul><ul><li>Aim to extend uniform coverage of content for all member Libraries at same cost </li...
Procuring e-content SHEDL <ul><ul><li>Commission report by John Cox </li></ul></ul><ul><ul><li>Commitment from all Scottis...
Procuring e-content world of e-books <ul><ul><li>Purchasing significant numbers of e-books, moved from add-on to core serv...
Procuring e-content world of e-books <ul><ul><li>Scottish tender under auspices of APUC, in place for 1 st  November </li>...
Procuring e-content Skills <ul><ul><li>Publishing format may look the same but must develop new skills </li></ul></ul><ul>...
Procuring e-content Skills <ul><ul><li>Re-evaluation existing services </li></ul></ul><ul><ul><li>Re-training of existing ...
Procuring e-content Future observations <ul><ul><li>Purchase of e-content will remain complex and difficult for the forese...
Procuring e-content <ul><ul><li>Jeremy Upton </li></ul></ul><ul><ul><li>Acting Director Library Services University of St ...
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Procuring e-content

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"Procuring e-content" SLIC Introduction to procurement event, NLS, Edinburgh 09/11/2009. Presented by Jeremy Upton, Acting Director, Library Services, University of St. Andrews.

Presentation describing the changes being wrought by the transition to e-content in Library services. Observations on the challenges that librarians need to meet if they are to continue to provide a good service.

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  • Welcome, thanks to SALCTG and Gill for organizing event and to Heriot-Watt
  • Relevant because our procurement practices have not yet really caught up with this change, high percentage of staff still working on print etc. Throughout you will see e-content puts new demands requires different ways of working, offers up new opportunities like happier to accept the supply of catalogue records by outside vendors
  • Final point all about control
  • Final point, about what people expect when content provided online, also parts of process they cannot handle
  • Should not underestimate the value of guaranteed revenue stream
  • Not say too much, another topic completely
  • Digital communication channels should work better
  • Procuring e-content

    1. 1. Procuring e-content SLIC Introduction to procurement event, NLS Edinburgh, 9 th November 2009 <ul><li>Jeremy Upton, Acting Director of Library Services, </li></ul><ul><li>University of St Andrews </li></ul>
    2. 2. Procuring e-content <ul><li>It has taken us over 500 years to perfect print as a medium to communicate information. </li></ul><ul><li>We have only been working with digital content for around 20 years </li></ul>
    3. 3. Procuring e-content <ul><li>Overview </li></ul><ul><li>History of move to e-content </li></ul><ul><li>Impact on the traditional supply chain </li></ul><ul><li>Development of the e-bundle </li></ul><ul><li>The Scottish Enlightenment: SHEDL </li></ul>
    4. 4. Procuring e-content <ul><ul><li>Overview </li></ul></ul><ul><ul><li>World of e-books </li></ul></ul><ul><ul><li>Skills needed for effective procurement </li></ul></ul><ul><ul><li>Future observations </li></ul></ul><ul><ul><li>In St Andrews currently use variety of methods to procure electronic content </li></ul></ul><ul><ul><li>Procuring information very different from other commodities </li></ul></ul>
    5. 5. Procuring e-content Move to e-content <ul><ul><li>Early 90’s, most content still being purchased as print </li></ul></ul><ul><ul><li>Print plus e subscriptions, some aggregated databases of full-text </li></ul></ul><ul><ul><li>Rapid move within sciences, social sciences to provide electronic versions </li></ul></ul><ul><ul><li>Current situation, over 80% budget spent on procuring e-content, expectation e-access will be the norm </li></ul></ul>
    6. 6. Procuring e-content Move to e-content <ul><ul><li>Increasing availability of back content </li></ul></ul><ul><ul><li>Still issues related to application of VAT to e-subscriptions </li></ul></ul><ul><ul><li>Increasing awareness of costs of storing print </li></ul></ul><ul><ul><li>Major change, accessing content being managed by others on our behalf </li></ul></ul>
    7. 7. Procuring e-content Impact on the traditional supply chain <ul><ul><li>Larger organisations long standing use of agent, smaller places, subscriptions direct </li></ul></ul><ul><ul><li>Increase use of agents to gain economies of scale, growth of consortia </li></ul></ul><ul><ul><li>Need for supplier to develop completely new set of skills, not clear who does them best </li></ul></ul><ul><ul><li>Lack of clarity over roles: some traditional roles cannot continue e.g. managing access </li></ul></ul>
    8. 8. Procuring e-content <ul><li>Production in print world </li></ul><ul><ul><li>Traditional delivery model clear who took responsibility for each stage of process: </li></ul></ul><ul><ul><li>Publication announced including number of issues </li></ul></ul><ul><ul><li>PUBLISHER </li></ul></ul><ul><ul><li>Library places order for subscription </li></ul></ul><ul><ul><li>AGENT </li></ul></ul><ul><ul><li>Library pays agent </li></ul></ul><ul><ul><li>AGENT </li></ul></ul><ul><ul><li>Agent pays publisher </li></ul></ul><ul><ul><li>AGENT </li></ul></ul><ul><ul><li>Publisher delivers issue to Library </li></ul></ul><ul><ul><li>PUBLISHER </li></ul></ul><ul><ul><li>Library catalogues material </li></ul></ul><ul><ul><li>LIBRARY </li></ul></ul><ul><ul><li>Journal indexed in standard indexing publications </li></ul></ul><ul><ul><li>ABSTRACTING AND INDEXING SERVICES </li></ul></ul><ul><ul><li>Library binds issues into volumes and stores back runs on shelves </li></ul></ul><ul><ul><li>LIBRARY </li></ul></ul>
    9. 9. Procuring e-content <ul><li>Production for electronic content </li></ul><ul><ul><li>New model, much less clear who takes responsibility for each stage </li></ul></ul><ul><ul><li>Publication announced including number of issues </li></ul></ul><ul><ul><li>PUBLISHER (although Libraries much less sure if content has now been delivered) </li></ul></ul><ul><ul><li>Library places order for subscription </li></ul></ul><ul><ul><li>AGENT/AGGREGATOR/PUBLISHER </li></ul></ul><ul><ul><li>Library pays </li></ul></ul><ul><ul><li>AGENT/AGGREGATOR/PUBLISHER </li></ul></ul><ul><ul><li>Agent pays publisher </li></ul></ul><ul><ul><li>AGENT/MAY NO LONGER HAPPEN, LIBRARY GOES DIRECT TO PUBLISHER </li></ul></ul><ul><ul><li>Publisher delivers issue to Library </li></ul></ul><ul><ul><li>PUBLISHER BUT COULD BE TO OWN WEB SITE, AGGREGATOR SITE, AGENT SITE etc </li></ul></ul><ul><ul><li>Library catalogues material </li></ul></ul><ul><ul><li>LIBRARY/MAY CHOOSE TO OUTSOURCE WORK </li></ul></ul><ul><ul><li>Journal indexed in standard indexing publications </li></ul></ul><ul><ul><li>ABSTRACTING AND INDEXING SERVICES/GOOGLE/HARVESTER </li></ul></ul><ul><ul><li>Library binds issues into volumes and stores back runs on shelves </li></ul></ul><ul><ul><li>LIBRARY/PUBLISHER/NATIONAL LIBRARY </li></ul></ul>
    10. 10. Procuring e-content Impact on the traditional supply chain <ul><ul><li>New players in the market to deliver services associated with e-supply </li></ul></ul><ul><ul><li>Agents having to develop new services </li></ul></ul><ul><ul><li>Huge growth in expectation related to levels of service: agents having to consider if they can still act effectively for customers </li></ul></ul><ul><ul><li>All above made more complex by the introduction of the e-bundle </li></ul></ul>
    11. 11. Procuring e-content Development of the e-bundle <ul><ul><li>Opportunity for Libraries to purchase all content from publisher at a rate considerably lower than the combined individual subscription cost </li></ul></ul><ul><ul><li>Publisher able to increase revenue in static market </li></ul></ul><ul><ul><li>Often tie in to a number of years </li></ul></ul><ul><ul><li>Expose more of content to community, increase awareness of brand </li></ul></ul><ul><ul><li>Exploit lower cost of e-only delivery </li></ul></ul>
    12. 12. Procuring e-content Development of the e-bundle <ul><ul><li>Impact </li></ul></ul><ul><ul><li>Encourages direct dealing between Library and publisher </li></ul></ul><ul><ul><li>Complex to negotiate and establish fair price especially when based on previous subscriptions </li></ul></ul><ul><ul><li>Once established, hard to break away </li></ul></ul><ul><ul><li>Majority in the UK negotiated by JISC on behalf of Libraries </li></ul></ul><ul><ul><li>Can introduce inefficiencies, delays to concluding deals, uncertainty </li></ul></ul>
    13. 13. Procuring e-content SHEDL <ul><ul><li>National deals in UK negotiated by JISC: opt in rather than all in </li></ul></ul><ul><ul><li>Scottish Libraries strong history of collaboration on joint procurement </li></ul></ul><ul><ul><li>Good European models: IReL </li></ul></ul><ul><ul><li>Research pooling </li></ul></ul><ul><ul><li>National Government shared services agenda </li></ul></ul>
    14. 14. Procuring e-content SHEDL <ul><ul><li>Aim to extend uniform coverage of content for all member Libraries at same cost </li></ul></ul><ul><ul><li>How </li></ul></ul><ul><ul><li>Reduce administrative cost through single payment and same terms for all: simplification </li></ul></ul><ul><ul><li>Multi-year deals at time of financial uncertainty </li></ul></ul><ul><ul><li>Encourage migration to online only </li></ul></ul><ul><ul><li>Removal of agent fee </li></ul></ul><ul><ul><li>Wider exposure of content </li></ul></ul>
    15. 15. Procuring e-content SHEDL <ul><ul><li>Commission report by John Cox </li></ul></ul><ul><ul><li>Commitment from all Scottish HEI’s </li></ul></ul><ul><ul><li>Negotiations carried out by JISC on behalf of SHEDL </li></ul></ul><ul><ul><li>3 deals in place for 2009 making available significant extra content in all member institutions </li></ul></ul><ul><ul><li>Equal access across research pools </li></ul></ul><ul><ul><li>Further deals to follow for 2010 </li></ul></ul>
    16. 16. Procuring e-content world of e-books <ul><ul><li>Purchasing significant numbers of e-books, moved from add-on to core service </li></ul></ul><ul><ul><li>Much younger market, still many uncertainties </li></ul></ul><ul><ul><li>Little uniformity between suppliers on functionality or content </li></ul></ul><ul><ul><li>Variety of purchasing models </li></ul></ul><ul><ul><li>No access yet to core e-text book material: JISC e-textbook trial </li></ul></ul><ul><ul><li>Primary benefit better access, much work to be done on format </li></ul></ul>
    17. 17. Procuring e-content world of e-books <ul><ul><li>Scottish tender under auspices of APUC, in place for 1 st November </li></ul></ul><ul><ul><li>3 recommended suppliers </li></ul></ul><ul><ul><li>Real benefit helping us define exactly what we want suppliers to deliver </li></ul></ul>
    18. 18. Procuring e-content Skills <ul><ul><li>Publishing format may look the same but must develop new skills </li></ul></ul><ul><ul><li>Negotiation </li></ul></ul><ul><ul><li>Legal knowledge </li></ul></ul><ul><ul><li>Technical knowledge including authentication </li></ul></ul><ul><ul><li>Manipulation and analysis of data: usage statistics </li></ul></ul><ul><ul><li>Support for associated technologies: searching, Web 2.0 </li></ul></ul>
    19. 19. Procuring e-content Skills <ul><ul><li>Re-evaluation existing services </li></ul></ul><ul><ul><li>Re-training of existing procurement staff </li></ul></ul><ul><ul><li>Re-assess the collection of associated metadata </li></ul></ul><ul><ul><li>Re-consider customer service: expectation higher but in many cases Libraries have less control </li></ul></ul><ul><ul><li>Long way to go, 75% of staff still working on print </li></ul></ul>
    20. 20. Procuring e-content Future observations <ul><ul><li>Purchase of e-content will remain complex and difficult for the foreseeable future </li></ul></ul><ul><ul><li>Encourage Libraries to consider new payment models: pay per view </li></ul></ul><ul><ul><li>Use of data to make academic world more aware of true cost of publishing and show value for money </li></ul></ul><ul><ul><li>More pressure for open access: already administering some publication funds </li></ul></ul><ul><ul><li>Increasing dissatisfaction expressed by researchers that the benefits offered by technology are not allowing them to work more effectively. </li></ul></ul>
    21. 21. Procuring e-content <ul><ul><li>Jeremy Upton </li></ul></ul><ul><ul><li>Acting Director Library Services University of St Andrews </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul>

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