Herb Thompson, Chief SLED Strategist, VMware & former CTO, State of Wisconsin

1. And
Digital Government Trends
Securing Smart Communities

2. Agenda
2
Digital Transformation: Smart Everything
Smart City Initiatives
Digital Government Trends
Digital Strategy Best Practices
Digital Government Framework
Information Technology vs Operational Technology

3. NASCIO and Local: CIO Top 10 Priorities
CONFIDENTIAL 3
Top 10 Strategic Issues
1) Security and Risk Management
2) Cloud Services
3) Consolidation and Optimization
4) Digital Government
5) Broadband / Wireless / Connect
6) Budget, Cost Control/ Fiscal Mgt
7) Customer Relationship Mgt
8) Data Management and Analytics
9) IT Governance
10) Identity and Access Mgt

4. NASCIO and Local: CIO Top 10 Priorities
CONFIDENTIAL 4
Top 10 Strategic Issues
1) Security and Risk Management
2) Cloud Services
3) Consolidation and Optimization
4) Digital Government
5) Broadband / Wireless / Connect
6) Budget, Cost Control/ Fiscal Mgt
7) Customer Relationship Mgt
8) Data Management and Analytics
9) IT Governance
10) Identity and Access Mgt

5. NASCIO and Local: CIO Top 10 Priorities
CONFIDENTIAL 5
1) Security and Risk Management
4) Digital Government
8) Data Management and Analytics

6. Digital Transformation: Smart Everything
CONFIDENTIAL 6
qGovernors Association:
ü Smart Transportation and Smart Grids
qNational Mayors Conference:
ü Smart and Safe Cities
ü Improve service for vulnerable citizens
ü Improve Livability and Public Safety
qHow Big is SMART
Ø 82% of Americans are urban
Ø $530 Billion spent in 2017
q Why SMART?

7. Smart
Improves City Operations, Safety and Quality of Life
Business Value
• Solve problems
q Traffic
q Mobility
q Sanitation
q Public Safety
IoT– transforming cities
Technology Enabler
• Bridge IT and OT
qTraffic and parking sensors
qMobility as a Service
qWaste bin sensors
qSound, odor and cameras

8. CONFIDENTIAL 8
Smart City Initiatives Drive Business Outcomes
ü Columbus
• $500M, 35 mile V2V, V2I, Shuttles, e-lighting, + jobs
• Improve transportation for pregnant MA recipients
ü Las Vegas
• Innovation District with Edge computing to support Mobility as a Service
• Reduce response time by 15 minutes
ü Atlanta
• Smart Transit, MARTA controlled, Travel Safely
ü Boston
• Smart Streets, Go Boston 2030 Vision, Boston about Results
ü Cincinnati and Boston
• Traffic analysis on 911 calls – improve response time by 22%
ü Seoul
• Electric streets
ü Dubai
• digital community

9. 9Confidential │ ©2018 VMware, Inc.
ØSmart Communities: regions, cities, states, campus
ØAI:
• Chatbots, Machine learning, AI analytics
• 40% Gov workers, Voice-Gov
ØDigital ID
• drivers license, hunting license…
ØBlockchain
• voting, mineral rights, cattle, property, health,…
ØNIST IoT Enabled Smart City Framework
ØGartner Recommends a Digital Government Framework
• (5 platforms: Data, IOT gateway, ERP, Citizen-X, data-x)
Digital Government Trends

10. 10Confidential │ ©2018 VMware, Inc.
Digital Government Platform

11. The
Internet of Things
is here
$4.6T
opportunity
by next decade
for Public
Sector
~ Cisco Survey
40%
Decrease in cost
by 2022
~ Forbes
50 Billion
Things
ü connected by 2020
ü 20 B IOT in cities
Management
Security

12. CONFIDENTIAL 12

13. IT
Breaches Scalability Data
13
IT OT

14. 14
CONTENT
Building Management
Public Safety
New customer experience
CONTROL
Set-up
On-board
Manage
Monitor
Secure

15. INFRASTRUCTURE
PLANE
ONBOARD MONITOR MANAGE SECURESET-UP
INSIGHT
PLANE
Building
Management
Public Safety NEW CUSTOMER
EXPERIENCE
ONE IoT INFRASTRUCTURE
One Integrated IoT Architecture Approach

16. Call to Action – Best Practice Playbook Recommendations
1) Create an IoT and Digital Government Strategy
2) Discover Business Needs for Smart Initiatives
3) Create a Digital Infrastructure Roadmap
– Foundational Investments year over year to support digital change
4) Craft a Roadmap for Integrated Digital Maturity
CONFIDENTIAL 16

17. Thank
You