SlideShare a Scribd company logo
1 of 60
Download to read offline
Connected Thinking
SCE Y. PIKE - @spike75, @pluscitizen
WEBVISIONS - #WVPDX
PORTLAND 2013
Kill
Human-Centered-
User-Centric-
Design-Thinking.
How old is our design process?
How old is our design process?
Human Centered Design Process
first taught by Rolfe Faste at Stanford
1983 Today
30 years old
Perfect for hard goods
Speed of CultureTM
5-10 years
Speed of CultureTM
Human Centered Design Process
2000
Social Network
Adoption
Facebook
2004
Twitter
2006
Obama Campaign
2008
Arab Spring
2010
TODAY
Internet AdoptionPC Adoption
19901980
5-10 years
Speed of CultureTM
Human Centered Design Process
2000
Social Network
Adoption
Facebook
2004
Twitter
2006
Obama Campaign
2008
Arab Spring
2010
TODAY
Internet AdoptionPC Adoption
19901980
5-10 years
Speed of CultureTM
Human Centered Design Process
2000
Social Network
Adoption
Facebook
2004
Twitter
2006
Obama Campaign
2008
Arab Spring
2010
TODAY
Internet AdoptionPC Adoption
19901980
5-10 years
Speed of CultureTM
Human Centered Design Process
2000
Social Network
Adoption
Facebook
2004
Twitter
2006
Obama Campaign
2008
Arab Spring
2010
TODAY
Internet AdoptionPC Adoption
19901980
5-10 years
Speed of CultureTM
Human Centered Design Process
2000
Social Network
Adoption
Facebook
2004
Twitter
2006
Obama Campaign
2008
Arab Spring
2010
TODAY
Internet AdoptionPC Adoption
19901980
Current Design Methods
Discover Define Design Prototype Test
Think Bigger, Broader.
T E C H N O L O G Y I N D U S T R Y
U S E R
Connected Thinking
T E C H N O L O G Y I N D U S T R Y
U S E R
The Three Forces
Technology
User
Industry
Napster’s Impact on Digital.
“Electronic Hezbollah”
Two vs One
Cloud
Digital
Free
Immediate
Reproduce
Status Quo
Technology
User
Industry
The Connected Experience
Cloud
Digital
Freemium to Premium
Immediate
Advertising
iTunes, Amazon, Google
Spotify, Rdio, Pandora
Easy
Technology
User
Industry
Connected Awareness
Connected Awareness
Connected Awareness
Why Connected Thinking
is better than
Why Connected Thinking
is better than
Human-Centered-
User-Centric-
Design-Thinking alone.
Apple Practiced Connected Thinking
It’s not about luck.
iPhone
2007
Human Centered Design Process
2000
Facebook
2004
Twitter
2006
Obama Campaign
2008
Arab Spring
2010
TODAY
Internet AdoptionPC Adoption
19901980
What is it that
Technology wants?
What is it that
Technology wants?
To evolve with us.
To succeed at that it
needs:
To succeed at that it
needs:
Our Attention
To succeed at that it
needs:
+
Our Attention Our Data
To succeed at that it
needs:
+ +
Our Attention Our Data Fast Access to Us
Current Tech Battles
?
Current Tech Battles
VS
Phones Cars
Current Tech Battles
Automotive Stats
Autonomous Vehicles
and the winner is...
and the winner is...
VS
Chicken Mammoth
Winner
What is it that
Industry wants?
What is it that
Industry wants?
To evolve with us.
Who is this man?
Nikolai
Kondratiev
Industry Cycles (K-Waves)
How do you prepare
for the next K-Wave?
Access Not Ownership
Internet of You
TweetPee
by Huggies
QR Code
covered Pajamas
by Smart PJ
Phygital
BEFORE AFTER
Your Digital
Footprint
Your Physical
Environment
YOU YOU
Who are the “users”
of products today?
Today’s Users
Human User
Tech User
Industry User
= Data
Product
= Product
= User
Connected Users
Human User
Tech User
Product
Industry User
Product
How we do it at Citizen.
Discover Define Design Prototype Test
Discover Define Model Communicate Sell
Discover Define Design Prototype Test
HUMAN
INDUSTRY
TECH
Evolve
Human-Centered-
User-Centric-
Design-Thinking.
Where will you take this?
Where will you take this?
Sce Pike
Chief Experience Officer @ Citizen, Inc.
twitter: @spike75, @pluscitizen
sce@pluscitizen.com
pluscitizen.com
Thank You.

More Related Content

Viewers also liked

The People Formerly Known as the Consumer
The People Formerly Known as the ConsumerThe People Formerly Known as the Consumer
The People Formerly Known as the ConsumerMichael Koenka
 
A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...
A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...
A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...Lou Susi
 
Human Centered Design
Human Centered DesignHuman Centered Design
Human Centered DesignJoel Fariss
 
Human-Centered Design Methods & Tools
Human-Centered Design Methods & ToolsHuman-Centered Design Methods & Tools
Human-Centered Design Methods & ToolsJake Truemper
 
Better Twitch Broadcasting through Rapid Prototyping & Human Centered Design
Better Twitch Broadcasting through Rapid Prototyping & Human Centered DesignBetter Twitch Broadcasting through Rapid Prototyping & Human Centered Design
Better Twitch Broadcasting through Rapid Prototyping & Human Centered DesignDigital Surgeons
 
The role of Design Thinking
The role of Design ThinkingThe role of Design Thinking
The role of Design ThinkingPieter Baert
 
The Little Book of IDEO: Values
The Little Book of IDEO: ValuesThe Little Book of IDEO: Values
The Little Book of IDEO: ValuesTim Brown
 

Viewers also liked (7)

The People Formerly Known as the Consumer
The People Formerly Known as the ConsumerThe People Formerly Known as the Consumer
The People Formerly Known as the Consumer
 
A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...
A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...
A storyFirst Approach to Human-Centered Design | Installment #2 @ the 2014 UX...
 
Human Centered Design
Human Centered DesignHuman Centered Design
Human Centered Design
 
Human-Centered Design Methods & Tools
Human-Centered Design Methods & ToolsHuman-Centered Design Methods & Tools
Human-Centered Design Methods & Tools
 
Better Twitch Broadcasting through Rapid Prototyping & Human Centered Design
Better Twitch Broadcasting through Rapid Prototyping & Human Centered DesignBetter Twitch Broadcasting through Rapid Prototyping & Human Centered Design
Better Twitch Broadcasting through Rapid Prototyping & Human Centered Design
 
The role of Design Thinking
The role of Design ThinkingThe role of Design Thinking
The role of Design Thinking
 
The Little Book of IDEO: Values
The Little Book of IDEO: ValuesThe Little Book of IDEO: Values
The Little Book of IDEO: Values
 

Recently uploaded

SD_The MATATAG Curriculum Training Design.pptx
SD_The MATATAG Curriculum Training Design.pptxSD_The MATATAG Curriculum Training Design.pptx
SD_The MATATAG Curriculum Training Design.pptxjanettecruzeiro1
 
VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130
VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130
VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130Suhani Kapoor
 
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...Pooja Nehwal
 
VIP Model Call Girls Kalyani Nagar ( Pune ) Call ON 8005736733 Starting From ...
VIP Model Call Girls Kalyani Nagar ( Pune ) Call ON 8005736733 Starting From ...VIP Model Call Girls Kalyani Nagar ( Pune ) Call ON 8005736733 Starting From ...
VIP Model Call Girls Kalyani Nagar ( Pune ) Call ON 8005736733 Starting From ...SUHANI PANDEY
 
WAEC Carpentry and Joinery Past Questions
WAEC Carpentry and Joinery Past QuestionsWAEC Carpentry and Joinery Past Questions
WAEC Carpentry and Joinery Past QuestionsCharles Obaleagbon
 
Peaches App development presentation deck
Peaches App development presentation deckPeaches App development presentation deck
Peaches App development presentation decktbatkhuu1
 
Fashion trends before and after covid.pptx
Fashion trends before and after covid.pptxFashion trends before and after covid.pptx
Fashion trends before and after covid.pptxVanshNarang19
 
VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130
VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130
VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130Suhani Kapoor
 
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...Call Girls in Nagpur High Profile
 
Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...amitlee9823
 
Delhi Call Girls Paharganj 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls Paharganj 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip CallDelhi Call Girls Paharganj 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls Paharganj 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Callshivangimorya083
 
DragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptxDragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptxmirandajeremy200221
 
Editorial design Magazine design project.pdf
Editorial design Magazine design project.pdfEditorial design Magazine design project.pdf
Editorial design Magazine design project.pdftbatkhuu1
 
The Art of Batik, template ppt aesthetic
The Art of Batik, template ppt aestheticThe Art of Batik, template ppt aesthetic
The Art of Batik, template ppt aestheticTiaFebriani
 
Best VIP Call Girls Noida Sector 44 Call Me: 8448380779
Best VIP Call Girls Noida Sector 44 Call Me: 8448380779Best VIP Call Girls Noida Sector 44 Call Me: 8448380779
Best VIP Call Girls Noida Sector 44 Call Me: 8448380779Delhi Call girls
 
Case Study of Hotel Taj Vivanta, Pune
Case Study of Hotel Taj Vivanta, PuneCase Study of Hotel Taj Vivanta, Pune
Case Study of Hotel Taj Vivanta, PuneLukeKholes
 
VVIP Pune Call Girls Dange Chowk (8250192130) Pune Escorts Nearby with Comple...
VVIP Pune Call Girls Dange Chowk (8250192130) Pune Escorts Nearby with Comple...VVIP Pune Call Girls Dange Chowk (8250192130) Pune Escorts Nearby with Comple...
VVIP Pune Call Girls Dange Chowk (8250192130) Pune Escorts Nearby with Comple...Call Girls in Nagpur High Profile
 
Chapter 19_DDA_TOD Policy_First Draft 2012.pdf
Chapter 19_DDA_TOD Policy_First Draft 2012.pdfChapter 19_DDA_TOD Policy_First Draft 2012.pdf
Chapter 19_DDA_TOD Policy_First Draft 2012.pdfParomita Roy
 
Stark Industries Marketing Plan (1).pptx
Stark Industries Marketing Plan (1).pptxStark Industries Marketing Plan (1).pptx
Stark Industries Marketing Plan (1).pptxjeswinjees
 
Kurla Call Girls Pooja Nehwal📞 9892124323 ✅ Vashi Call Service Available Nea...
Kurla Call Girls Pooja Nehwal📞 9892124323 ✅  Vashi Call Service Available Nea...Kurla Call Girls Pooja Nehwal📞 9892124323 ✅  Vashi Call Service Available Nea...
Kurla Call Girls Pooja Nehwal📞 9892124323 ✅ Vashi Call Service Available Nea...Pooja Nehwal
 

Recently uploaded (20)

SD_The MATATAG Curriculum Training Design.pptx
SD_The MATATAG Curriculum Training Design.pptxSD_The MATATAG Curriculum Training Design.pptx
SD_The MATATAG Curriculum Training Design.pptx
 
VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130
VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130
VIP Call Girls Service Mehdipatnam Hyderabad Call +91-8250192130
 
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
Pooja 9892124323, Call girls Services and Mumbai Escort Service Near Hotel Hy...
 
VIP Model Call Girls Kalyani Nagar ( Pune ) Call ON 8005736733 Starting From ...
VIP Model Call Girls Kalyani Nagar ( Pune ) Call ON 8005736733 Starting From ...VIP Model Call Girls Kalyani Nagar ( Pune ) Call ON 8005736733 Starting From ...
VIP Model Call Girls Kalyani Nagar ( Pune ) Call ON 8005736733 Starting From ...
 
WAEC Carpentry and Joinery Past Questions
WAEC Carpentry and Joinery Past QuestionsWAEC Carpentry and Joinery Past Questions
WAEC Carpentry and Joinery Past Questions
 
Peaches App development presentation deck
Peaches App development presentation deckPeaches App development presentation deck
Peaches App development presentation deck
 
Fashion trends before and after covid.pptx
Fashion trends before and after covid.pptxFashion trends before and after covid.pptx
Fashion trends before and after covid.pptx
 
VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130
VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130
VIP Call Girls Service Kukatpally Hyderabad Call +91-8250192130
 
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
VVIP Pune Call Girls Hadapsar (7001035870) Pune Escorts Nearby with Complete ...
 
Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Brookefield Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
Delhi Call Girls Paharganj 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls Paharganj 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip CallDelhi Call Girls Paharganj 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
Delhi Call Girls Paharganj 9711199171 ☎✔👌✔ Whatsapp Hard And Sexy Vip Call
 
DragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptxDragonBall PowerPoint Template for demo.pptx
DragonBall PowerPoint Template for demo.pptx
 
Editorial design Magazine design project.pdf
Editorial design Magazine design project.pdfEditorial design Magazine design project.pdf
Editorial design Magazine design project.pdf
 
The Art of Batik, template ppt aesthetic
The Art of Batik, template ppt aestheticThe Art of Batik, template ppt aesthetic
The Art of Batik, template ppt aesthetic
 
Best VIP Call Girls Noida Sector 44 Call Me: 8448380779
Best VIP Call Girls Noida Sector 44 Call Me: 8448380779Best VIP Call Girls Noida Sector 44 Call Me: 8448380779
Best VIP Call Girls Noida Sector 44 Call Me: 8448380779
 
Case Study of Hotel Taj Vivanta, Pune
Case Study of Hotel Taj Vivanta, PuneCase Study of Hotel Taj Vivanta, Pune
Case Study of Hotel Taj Vivanta, Pune
 
VVIP Pune Call Girls Dange Chowk (8250192130) Pune Escorts Nearby with Comple...
VVIP Pune Call Girls Dange Chowk (8250192130) Pune Escorts Nearby with Comple...VVIP Pune Call Girls Dange Chowk (8250192130) Pune Escorts Nearby with Comple...
VVIP Pune Call Girls Dange Chowk (8250192130) Pune Escorts Nearby with Comple...
 
Chapter 19_DDA_TOD Policy_First Draft 2012.pdf
Chapter 19_DDA_TOD Policy_First Draft 2012.pdfChapter 19_DDA_TOD Policy_First Draft 2012.pdf
Chapter 19_DDA_TOD Policy_First Draft 2012.pdf
 
Stark Industries Marketing Plan (1).pptx
Stark Industries Marketing Plan (1).pptxStark Industries Marketing Plan (1).pptx
Stark Industries Marketing Plan (1).pptx
 
Kurla Call Girls Pooja Nehwal📞 9892124323 ✅ Vashi Call Service Available Nea...
Kurla Call Girls Pooja Nehwal📞 9892124323 ✅  Vashi Call Service Available Nea...Kurla Call Girls Pooja Nehwal📞 9892124323 ✅  Vashi Call Service Available Nea...
Kurla Call Girls Pooja Nehwal📞 9892124323 ✅ Vashi Call Service Available Nea...
 

Connected Thinking : Kill Human Centered Design Thinking