Scaling API-first – The story of a global engineering organization
Freshops infographic
1. Staff should help you prosper, not suffer
keeping australian
small business owners fresh!
Small business in Australia counts
Business owners need help
Digital tools can help
Only 15% manage operations
via internet or mobile
Know who > what > where & when You can’t manage what you can’t monitor and measure So good, you will start a business just to use it
www.freshOps.com.au
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2
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5
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freshOps makes managing
STAFF with TECHNOLOGY
so SIMPLE and SAFE
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• Allocate tasks to your team
• Schedule and roster the right person
• Update tasks in the field
• Monitor progress of team
• Monitor safety of team
• Report to clients on progress as live
• Integrate with financial and customer systems
95 have <20 staff
% 85%
45are 50+
%
fail by end of year 4
24work 50+hrs/wk
%
have <5 staff
85%
solo64%
micro
(2-4)21%
Often earn less $ than most salaried people
Time poor given competing demands
But they can be such hard work!
Paperwork is a killer!
Business use
of digital today
92% have the internet
in the office
66% have a smartphone
70% have a website
41% of over 50’s
of small business
is in services sector
Mobiles are perfect for delivering services
Barriers to
using technology
Benefits if you do
• Lack of trust
• Security/Privacy risk
• Don’t know how
• Don’t know where to start
• Massive efficiencies
• Improved quality of service
• Improved staff performance
• Increased sales advantage
50% 35%
Employ
of all Australians
Contribute
of industry value
50%
Having staff employed
halves this rate!
Yet 63%
never employ at all