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Telxess sop draft v.1
1. Telxess Consulting Services (P) Ltd.
Exploring, Assessing, Consulting
and Advising on India’s
Telecom/Internet/IT Policies,
Regulatory & Marketing
Environment
TELXESS
2. Table of Content
Internet/Broadband/Telecom Policy & Regulatory
Landscape
Explore Probable Scope of Work with Client
Why Telxess Consulting Services (Pvt) Ltd.
Associating with Clients to deliver services as per
needs
Desirable Outcomes agreed upon with Clients
3. Internet/Telecom/IT
Policy & Regulatory Landscape in India
ISP/Telecom Licenses (now Unified License) issued by Department
of Telecom, Ministry of Communications and IT. Policy governed by
DoT, Spectrum allocation by WPC, Compliances by DoT & TRAI,
Siting clearances by SACFA, IT Promotion policies by DeITY, etc.
Defines among other things, scope of services, service area (2
categories), Network interconnection and resources, last mile
linkages conditions, Service provisioning, Security compliance
conditions, apart from financial conditions, along with mentioning
prohibited activities, etc.
Distinct clauses/conditions exist for satellite based services, where
Department of Space NOCC/ISRO clearances are also prescribed.
4. Internet/Telecom/IT
Policy & Regulatory Landscape
Telecom Regulatory Authority of India (TRAI) recommends new or
amendments to license conditions on govt directions or suo motto,
regulates Quality of Services & monitors various compliances.
All Licenses are governed by provisions of Indian Telegraph Act
1885, Indian Wireless Telegraphy Act 1933, TRAI Act 1997, IT Act
2000 and the amendments thereof.
Policy & Regulatory clarity on certain Satellite Usage policies have
some gaps, which the Client may want addressed.
Currently there are over 400 ISP licenses issued and 12 for VSAT
services along with number of UASL/TSPs.
5. Probable Scope of Work
Our Understanding of Client profile
Clients may be looking for entry into Indian internet/IT/VAS/Applications
market space and seeking clarity on policy & regulatory matters and
procedures
May be using any or hybrid of technologies e.g. Satellite bandwidth &
connectivity, Air to Ground spectrum, GSM based connectivity, which leads
to a need for clarity and possible way forward, etc.
Clients already provides such solutions/services out of India & is looking to
extend its base in India.
Local Indian ground support/POP – local servers/gateway access/equipment
ownership, etc – questions related to PE requirements, security compliances
exist
Arrangements with Indian Licensed entities/ Service Infra Providers –
expectations from potential partnerships, vetting them needed
6. Probable Scope of Work
First Phase – Exploratory, Research, Information Collection
& Assessment
Seek and study the technology platforms, network & solution architecture of the solution/service on
offer by Client
Assess requirement of extent of Local Indian ground support/POP/Equipment procurement &
ownership, local servers/gateway access needed.
Study various licenses, approvals, NOC’s, etc. and make an assessment of applicability or otherwise
which may impact provisioning/offering of services. Advice accordingly.
Identify, Meet & Explore and Collate the possible roles of various governing Ministries, Departments,
Agencies. (DoT, TRAI, WPC, SACFA, DoS, MCA,ISRO, BCAS, etc). Meetings with officials.
Assess/Advice adequacy or otherwise of existing licensing & other provisions services in Indian services
space.
Assess and establish need for Client local point of presence, direct or indirect or otherwise.
Explore potential local service providers/hosts for Client’s indirect presence and services. Meetings
with industry officials and executives
7. Probable Scope of Work
Second Phase – Initiating Policy Development/Regulatory
Determination Process
Initiate a new policy development process – If amends needed in existing licenses
conditions & policies.
Entails helping prepare collaterals, making appropriate submissions to
stakeholders, offer solutions/services and seeking required approvals/ resources.
Working through interdepartmental, inter ministerial process and procedures.
Intensify engagement with Ministries, Regulator/s, Agencies
Helping create white papers, technical documentation, discussion drafts,
participation in consultation processes.
Using relevant mechanisms to pursue policy development viz., diplomatic
channels, press, industry chambers as options.
8. Probable Scope of Work
Third Phase – Applications & Approvals
Help prepare documentation for formal
application/s of appropriate License and or
Approvals as the case may be.
Adequate liaison with authorities to obtain
above.
Identifying appropriate local partners, support
in negotiating partnership/Alliances/Joint
Venture arrangements
9. Probable Scope of Work
Other Services concurrently with Phase III
Advice/Support process of incorporation as appropriate for a local
Indian entity or Foreign entity
Identifying & helping appointments of Tax consultants/Law firm for
procurement of local entity clearances, all banking tax registrations,
addressing taxability issues and compliance services
(PAN/TAN/ST/IE Code/TF). NDA already providing these services.
Advising and services to prepare for Sectoral Licensing/ Regulatory
compliances with DoT/TRAI.
10. Telxess Consulting Services
Incorporated in 2006 by Amitabh Singhal offering
consulting and advisory services to clients/partners from
India, US and UK.
Rich background experience in Internet/Telecom Policy
Development process in India, Marketing & Legal work.
Internet Industry leadership/Co Founder-Board Member
positions/Govt Committees memberships/ held and
continue to do so along with NGO engagements.
Supported by a team of on-call subject matter experts for
liaison, research, communications, technical, finance and
legal needs.
11. Telxess Consulting Services
• GTL Limited, India (Telecom Infra, IT Services)
• Shyam Telecom Limited, India (Telecom Services)
• VNL Limited, India (Telecom Infra, Solar)
• Narus Inc., USA (Security, Interception Monitoring)
• FTIL Ltd., India (Financial Services/ISP)
• Syniverse USA/India (Telecom VAS)
• Business Ventures, UK (Business Promotion)
• EMS, UK (Outdoor Marketing)
• EA Technology, UK (Power Sector Solution Providers)
• Ford Foundation, India/USA (Media, Internet Rights)
• Halliwels/Gateley, UK (Commercial Law firm)
• Helio’s, India (IT Services)
• Wiltshire & Grannis LLP, USA (Law Firm)
Select
Clients/Partner’s
List:
12. Telxess + Client Partnership
Client needs knowledgeable and experienced local
consultant/advisor to support business needs
Telxess Consulting fits the requirement for intimate knowledge of government
affairs/processes, Telecom/Internet Policy/ Licensing/Regulations, having been involved
in advocacy policy development & regulatory process and helping frame them initially.
Natural match between most Clients and Telxess Consulting with
its on ground practical experiences.
Uniquely placed to understand & fulfill Client needs together
Choice Client’s to go with large consultancies, but Telxess being
small has ability to provide focused & personalized responses.
13. Outcomes Desired
Specific understanding of applicability & coverage of extant
policies & regulations on Internet/IT/Telecom Services.
Obtain clarity on required licensing approvals/regulatory
clearances for proposed services.
Initiate new Policy/Regulatory Development if proposed services
not already covered/cannot be covered.
Once policy/regulatory clarity in place, support and help obtain
licensing/regulatory approvals for client.
Support Client in indentifying and building alliances with local
partners/hosts as per requirements.
Advice & Support Client on appropriate establishment of local
Point of Presence/office setup as the case may be.
14. Amitabh Singhal
• Founder of Telxess Consulting. Was Founder & President of ISP
Association of India, Founder & CEO of National Internet
Exchange of India, is currently a Board Director/Secretary of
.ORG, Your Public Interest Registry, Board Member of Digital
Empowerment Foundation, Member of Internet Proliferation &
Governance Committee (WGIG) of the Department of
Information Technology, Ministry of Communications & IT.
Hands on experience of 31 years in government affairs, policy
& regulatory work, marketing, legal and other corporate work.
15. Glossary of Acronyms in order of appearance
ISP Internet Service Provider
IT Information Technology
SACFA Standing Advisory Committee on Radio Frequency Allocation
NOCC Networks Operations Control Center of DoS
ISRO Indian Space Research Organization
TRAI Telecom Regulatory Authority of India
UASL Unified Access Service License
TSP Telecom Service Providers holding UASL license
VSAT Very Small Aperture Terminal Satellite services
IFEC Inflight Entertainment & Communication system
GSM Global System for Mobile
POP Point of Presence (Technical Node or a Local Entity Establishment)
NOC No Objection Certificate
DeiTY Department of Information Technology, Ministry of Communications & IT
DoT Department of Telecommunications, Ministry of Communications & IT
WPC Wireless Planning & Coordination Cell of DoT
DoS Department of Space
MCA Ministry of Civil Aviation
BCAS Bureau of Civil Aviation Security
PAN Permanent Account Number from Income Tax Department
TAN Tax Account Number for Tax collection and deposits/payments
ST Service Tax
IE Code Import/Export Code obtained from Reserve Bank of India
TP Transfer Pricing
WGIG Working Group on Internet Governance
SANOG South Asia Network Operators Group
TEMA Telecom Equipment Manufacturer’s Association
ISOC Internet Society