1) The document is an internship portfolio for Sarah AlNofal at the Riyadh Chamber of Commerce and Industry from June 7 to July 2, 2015.
2) It details her internship objectives of analyzing the Chamber's subscription system and updating documentation. She also designed signatures, created diagrams, and learned software like SharePoint and Acronis.
3) The portfolio includes figures of her work and a self-evaluation assessing her skills in areas like system analysis, hardware maintenance, and using Microsoft Publisher.
Sarah AlNofal's Internship at Riyadh Chamber of Commerce
1. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
i
Portfolio
Name: Sarah Abdulrahman AlNofal
ID#: 432008238
Department of: college of computer science and information (Information system)
Trained at: Riyadh chamber of commerce and industry (RDCCI)
Training start date 6/7/2015 - Training end date 7/2/2015
Submission date: 7/6/2015
Supervisor Name: Mrs. Helalh Abutayah
CoordinatorName: Dr.Saima Abdullah.
2. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
ii
Table of Contents:
1. Introduction ………………………………………………………………..………………..1
2. Internship Objectives
2.1 RDCCI Objectives …………………………………………………………….……….2
2.2 RDCCI Training Goals ………………………………………………………………...3
2.3 RDCCI Training …………………………………………………………….………….4
3. Achieved objective ……………………………………………………….....………………..5
4. Learning outcome …………………………………………………….…………..………….9
5. Skills and techniques acquired ……………………………………………………………..11
6. Self-evaluation ………………………………………………………………..……………...12
3. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
iii
Table of Figures:
Fig1– SharePoint design Videos ………………………………..…………….……..................5
Fig2– Subscriptions system of RDCCI.…………….………………………………………… 5
Fig3– schedule to classify changes that will be applied to the documentation…..…………….6
Fig4– updated documentation of Subscriptions program..……….…………………………….6
Fig5– DFD diagram ………………………………………………………….…….....................7
Fig6– Questionnaire using Google ………………………………………………………...…...7
Fig7– Admin page on Montjoon website …………………….…………………………..……8
Fig8– Samples of employees signatures ………………………………………………….……9
Fig9– Inventory documentation ………………………………….……………………….…....9
Fig10– Create procedural guide ………….………………………………….…………………9
Fig11– ACRONIS true image 2015 home page .……………………………………………...10
4. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
1
1. Introduction:
(Room Online) portal Riyadh window room overlooking them to the outside world and
contains the rules of information governing the endless list of technical services provided by
room has a great deal of information and consulting legal, economic, trade and services
women and young entrepreneurs and owners of small and medium enterprises, as well as
State strategies to achieve localization in the Saudization of jobs and the transfer of technical
knowledge to national hands. Off the room through its portal to the world welcomed to
communicate with the business community to highlight the features of the national economy
and the definition of the investment opportunities available in the Kingdom in general and in
the capital in particular area, the definition of foreign visitor regulations and laws in force in
the kingdom and ways and methods to establish trade and investment relationships with
companies and institutions in the Saudi market. We have focused on the Riyadh Chamber of
spreading knowledge and providing information and studied to private sector enterprises in
the Riyadh region as one of its strategic goals while providing their services also to all
subscribers, researchers and other segments of society who are able to enter through (room
Online) to the new customer services at the site, which was added to the gate main room as
well as other well-known services using advanced technology applications.
Was also keen Riyadh Chamber, in its quest to keep pace with technological developments
accelerating e-government in the UK, the use of sophisticated modern techniques in
transactions and interactive services, along with its focus on the side of electronic
transactions in the economic, financial and trade areas and has been activating this
communication harnessing the technical means to provide renewable and permanent IT
environment development.
5. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
2
2. Internship Objectives
2.1 RDCCIObjectives
1. deepen communication with government agencies to influence economic decision and
participate in the making.
2. Improving the investment environment in the Kingdom and attract more investments to
the region Riyadh.
3. study the results and pros of the application of regulations and procedures in force,
deploy and recruit the private sector to understand and act upon and support their
implementation .
4. Identify sector-specific problems of economic and service sectors in the room and put the
annual plans and programs of action to it.
5. identify the effects of technological development on the production process and suggest
growth opportunities and methods of the next evolution.
6. Find future projects and deepen the use of available resources.
7. extensive use of information and communication technology and transform the room into
an electronic room.
8. dissemination of information awareness among employees of the room and auditors.
9. preparation of analytical studies and research in economic and trade topics.
10. Create economic databases mechanism that contain various aspects of economic activity.
11. allow room services electronically across the room Online site
12. activating the role of women in the room and the development of appropriate work
environment for businesswomen.
13. development of rules and regulations and internal procedures.
6. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
3
2.2 RDCCITraining Goals
1. Preparation and processing of national staffs highly specialized according to the
requirements of the labor in the private sector and raise awareness about the importance of
resettlement.
2. Develop the skills and abilities of workers at various levels in the private sector and raise
their efficiency and productivity in order to contribute to the development of businesses and
fill their needs and closer links and cooperation with them to achieve integration between the
room and the relevant authorities.
3. To ensure the provision of comprehensive national and international trainings and
educational programs accredited and recognized by professional bodies.
4. To contribute to the society in which they operate in the surroundings of the room by
providing a range of training activities that contribute to enriching and developing the
service.
5. To promote educational and training opportunities with reputable institutions through
national and international collaborations.
6. Contribute to the development of procedures and methods of room systems work by
raising the level of efficiency of the performance of employees and achieve excellence in the
provision of the service to be an example for him.
7. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
4
2.3 RDCCITraining
Ladies Branch database:
1. Ladies Branch current database analysis.
2. update the database in the light of the results of the analysis.
3. database experience.
4. Prepare a procedural guide for the user
5. Prepare a procedural manual for the programmer.
Ladies Branch procedures in organizing events system:
6. Ladies Branch procedures in the organization of current events analysis system.
7. developing an electronic system to regulate the activities of the ladies branch.
8. set up a procedural guide for the user
9. preparing a procedural manual for the programmer.
10. Provide technical support services( maintenance, systems, devices ... etc..).
11. The most common solution to the technical support problems.
12. Preparation of network addresses (IP address).
13. solve the most common network problems.
8. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
5
Fig1– SharePoint design Videos
3. Achieved objective
1. Learning basics of SharePoint design by watching learning videos.
2. Analysis (Subscriptions) system of RDCCI.
9. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
6
3. Update analysis documentation of Subscriptions program
Fig2– Subscriptions system of RDCCI.
Fig3– schedule to classify changes that will be applied to the documentation
10. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
7
4. Create DFD for updating data in chamber website .
5. Create a questionnaire to measure satisfaction of the users of (Subscriptions) trial system.
Fig5– DFD diagram
Fig4– updated documentation of Subscriptions program
11. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
8
6. Enter to the Montjoon web site on admin page and accept the members .
7. Design signatures of the employees by using Adobe Photoshop CS6.
Fig6– questionnaire using Google
form
Fig7–Admin page on Montjoon website
12. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
9
4. Learning outcome
1. Inventory the assets of the Riyadh Chamber of Commerce and Industry .
2. Prepare a procedural guide for the user of (Subscriptions) system..
Fig8– Samples of employees signatures
Fig9 – Inventory documentation
13. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
10
3. How to format devices through software program called ( ACRONIS true image 2015)
4. How to create E-R diagram for subscription system.
Fig10–Create procedural guide
Fig11– ACRONIS true image 2015 home page
14. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
11
5. Skills and techniques acquired
1. How to analysis systems and comparison between different versions of the same
system.
2. learn about basics of SharePoint designer .
3. Accuracy and solve problems in less time possible .
4. Searching skills .
5. How to format devices through software program called ( ACRONIS true image 2015)
.
6. How to backup the devices contents .
7. Do all work in fastest way possible.
8. Ability to updating operating system
9. Ability to deal with Microsoft publisher .
10. How to add a new computer on the network .
11. Ability to deal with printers.
12. Ability to deal with shared file .
13. Time management and team work.
14. Know how to deal with the Outlook program and the inclusion of signatures and edit.
15. Learn how to fix breakdowns in the basic cable network by identifying unemployed
port number .
16. How to clean devices through removing temporary files in three ways.
Fig12– E-R diagram
15. Sarah AlNofal |432008238 |SummerSemesterof 2015 | Riyadhchamberof commerce andindustry
12
17. learn the way of Inventory the assets through the verification and conformance.
6. Self-evaluation
C#
Evaluation
Criteria
None Poor Good Excellent
0 1 2 3
1 System analyses √
2 Hardware Maintenance √
3 being a site admin √
4 Solve network problem √
5 Self control √
6 Use Microsoft publisher √
7 Dealing with diagrams √
8 Use SharePoint designer √