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Some Thoughts on
     Science & Engineering Reference

                  Sara Tompson
        Associate Dean, Public Service and
  Jean Crampon, Science & Engineering Librarian
                  USC Libraries



          For Professor Mary Niles Maack's
      IS-245 Information Access. January 2010
UCLA Graduatefor UCLA IS 245of Education and Information Studies
          USC School Jan. 2010                                 1
S&E/Scitech Reference
• Introduction
• Our Users
• Science and Engineering Literature
  • Print
  • Databases (disciplines and LibGuides)
  • Questions
• More on Scitech Reference
  • Reference Modalities
  • Professional Communication
           USC for UCLA IS 245 Jan. 2010    2
S&E Reference Introduction: Sara
• Physical sciences
  and/or engineering
  librarian for over 20
  years…
• Until my July 08
  promotion (still miss
  the physicists, but
  some are friends!)
• Academic, corporate,
  research positions
• Reference and/or
  research required in all
            USC for UCLA IS 245 Jan. 2010   3
S& E Reference Introduction: Jean
• Life sciences and/or
  engineering librarian for
  over 25 years
• First professional position
  in a public library (needed
  a job!)
• Next was an academic
  medical librarian
• Came to USC to head the
  Hancock Library
• Now in general science &
  Engineering

             USC for UCLA IS 245 Jan. 2010   4
Our Users: Similarities & Differences
• “Engineers use their colleagues as a resource more often
  than scientists”
• “Scientists use literature more than engineers”
• “Engineers use the literature differently from sciences and
  often need different types of literature....For instance,
  engineers read more trade journals and internal reports
  than scientists do.”

   [Tenopir, Carol and King, Donald W.
   Communication Patterns of Engineers.
   (New York: Wiley/IEEE, 2004), p. 25.]


                   USC for UCLA IS 245 Jan. 2010            5
Our Users: Changes and Trends
• Internet and ejournals encourage DIY approach
   • Some DIY results:
      • Users miss new/better resources
      • Reference questions are more challenging
• Information overload - librarians as guides
• More teaching one on one to find and to obtain
  what is found – it is not all in full text on line



            USC for UCLA IS 245 Jan. 2010              6
Our Users’ Organizations
• IEEE, AGU, AMA, ASIH, AFS, etc.
• ACS Div. of Chemical Information, ASEE’s
  ELD, etc.
• Local and/or global connections
• Consider PUBLISHING in users’ fields.
  Why?



          USC for UCLA IS 245 Jan. 2010      7
Scitech Resources: Literature
• Introduction to a field

• Philosophy of a field
                                               Discovered via
                                            Library Journal review
• Development of a field


     [From the excellent: Ackerson, Linda G. Literature Search
       Strategies for Interdisciplinary Research: A Sourcebook
       for Scientists and Engineers (Lanham, MD: Scarecrow
       Press, Inc., 2007), p. ix.]
            USC for UCLA IS 245 Jan. 2010                            8
Scitech Resources: Literature
Guides and and review articles outline the
 organization of a field's literature, as well as
 genesis sources. For example:
  • Stern, David. Guide to Information Sources
    in the Physical Sciences. (Englewood, CO:
    Libraries Unlimited, 2000)‫‏‬
  • Craighead. H.G. “Nanoelectromechanical
    Systems.: Review. Science 24 November
    2000, Vol. 290. no. 5496, pp. 1532 -1535 DOI:
    http://dx.doi.org/10.1126/science.290.5496.1532

                                            (More on bibliography)
            USC for UCLA IS 245 Jan. 2010                        9
Scitech Resources: Online Guides to
      Literature by Librarians




       USC for UCLA IS 245 Jan. 2010   10
Scitech Resources:
           Primary Sources
• “Landmark” publications

• Current research – First hand observations
  and/or measurements

• Raw data - even more primary?


          USC for UCLA IS 245 Jan. 2010    11
Scitech Resources: Databases
• Multidisciplinary/general vs. Discipline(s)-
  specific
• Academic level, e.g. undergraduate vs.
  graduate/faculty
• Subscription vs.
  Free




          USC for UCLA IS 245 Jan. 2010          12
Scitech Resources: Databases
Graduate, Faculty, Researchers Level examples
 (Note: Most on DIALOG; most academic libraries
 subscribe directly, more specials use DIALOG)
  • Multidisciplinary
     • Web of Science
  • Disciplines:
     Inspec           BIOSIS Previews
     Compendex        GeoRef
     MEDLINE          SciFinder
                                          (see also handout)
          USC for UCLA IS 245 Jan. 2010                    13
Scitech Resources: Databases
Undergraduate and free examples

  • ProQuest Research Library
  • Wilson OmniFile: ASTA
  • BioOne

  • PubMed
  • Google Patents

        USC for UCLA IS 245 Jan. 2010   14
Scitech Resources: LibGuides*

• Portals
• Multi-
  media-
  friendly
• User-
  friendly



                                             * Springshare.com
             USC for UCLA IS 245 Jan. 2010                       15
Scitech Resources: Databases
• Stumpers/questions re effective
  databases for X………




        USC for UCLA IS 245 Jan. 2010   16
More on Scitech Librarianship:
      Reference and Instruction
• Have always been complementary
• Instruction portion of reference has
  grown, with ease of access on Net
• Time elements with and to both
• Your thoughts on relationships
  between these two core aspects of
  library public service?
      USC for UCLA IS 245 Jan. 2010      17
Reference Librarians Competencies
• Attentive, reflective
  listeners (sponge)
• Able to coach
• Flexible:
   • Know when to probe
   • Digital and Face-to-
     Face literate


          USC for UCLA IS 245 Jan. 2010   18
Reference Modalities
• Face to Face/Voice to Voice
  • Desk
  • Consultation
  • Phone

• Virtual
  • Email
  • Chat
  • YOUR virtual experiences?


        USC for UCLA IS 245 Jan. 2010   19
Librarians’ Professional
          Organizations
• Communities of practice
• Purchasing consortia
• Broad
• Discipline-Focused

          USC for UCLA IS 245 Jan. 2010   20
Future of Reference
“The ‘reference interview’ will not disappear,
  but the ‘high touch’ ways we communicate
  with users and help them communicate with
  each other to create new knowledge will
  broaden.”
     --- USC Libraries Task Force 21 on the Future of
       Academic Libraries, 2005.




           USC for UCLA IS 245 Jan. 2010                21
Thank you!
crampon@usc.edu
  sarat@usc.edu



 USC for UCLA IS 245 Jan. 2010   22

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USC for UCLA Is245 Jan2010

  • 1. Some Thoughts on Science & Engineering Reference Sara Tompson Associate Dean, Public Service and Jean Crampon, Science & Engineering Librarian USC Libraries For Professor Mary Niles Maack's IS-245 Information Access. January 2010 UCLA Graduatefor UCLA IS 245of Education and Information Studies USC School Jan. 2010 1
  • 2. S&E/Scitech Reference • Introduction • Our Users • Science and Engineering Literature • Print • Databases (disciplines and LibGuides) • Questions • More on Scitech Reference • Reference Modalities • Professional Communication USC for UCLA IS 245 Jan. 2010 2
  • 3. S&E Reference Introduction: Sara • Physical sciences and/or engineering librarian for over 20 years… • Until my July 08 promotion (still miss the physicists, but some are friends!) • Academic, corporate, research positions • Reference and/or research required in all USC for UCLA IS 245 Jan. 2010 3
  • 4. S& E Reference Introduction: Jean • Life sciences and/or engineering librarian for over 25 years • First professional position in a public library (needed a job!) • Next was an academic medical librarian • Came to USC to head the Hancock Library • Now in general science & Engineering USC for UCLA IS 245 Jan. 2010 4
  • 5. Our Users: Similarities & Differences • “Engineers use their colleagues as a resource more often than scientists” • “Scientists use literature more than engineers” • “Engineers use the literature differently from sciences and often need different types of literature....For instance, engineers read more trade journals and internal reports than scientists do.” [Tenopir, Carol and King, Donald W. Communication Patterns of Engineers. (New York: Wiley/IEEE, 2004), p. 25.] USC for UCLA IS 245 Jan. 2010 5
  • 6. Our Users: Changes and Trends • Internet and ejournals encourage DIY approach • Some DIY results: • Users miss new/better resources • Reference questions are more challenging • Information overload - librarians as guides • More teaching one on one to find and to obtain what is found – it is not all in full text on line USC for UCLA IS 245 Jan. 2010 6
  • 7. Our Users’ Organizations • IEEE, AGU, AMA, ASIH, AFS, etc. • ACS Div. of Chemical Information, ASEE’s ELD, etc. • Local and/or global connections • Consider PUBLISHING in users’ fields. Why? USC for UCLA IS 245 Jan. 2010 7
  • 8. Scitech Resources: Literature • Introduction to a field • Philosophy of a field Discovered via Library Journal review • Development of a field [From the excellent: Ackerson, Linda G. Literature Search Strategies for Interdisciplinary Research: A Sourcebook for Scientists and Engineers (Lanham, MD: Scarecrow Press, Inc., 2007), p. ix.] USC for UCLA IS 245 Jan. 2010 8
  • 9. Scitech Resources: Literature Guides and and review articles outline the organization of a field's literature, as well as genesis sources. For example: • Stern, David. Guide to Information Sources in the Physical Sciences. (Englewood, CO: Libraries Unlimited, 2000)‫‏‬ • Craighead. H.G. “Nanoelectromechanical Systems.: Review. Science 24 November 2000, Vol. 290. no. 5496, pp. 1532 -1535 DOI: http://dx.doi.org/10.1126/science.290.5496.1532 (More on bibliography) USC for UCLA IS 245 Jan. 2010 9
  • 10. Scitech Resources: Online Guides to Literature by Librarians USC for UCLA IS 245 Jan. 2010 10
  • 11. Scitech Resources: Primary Sources • “Landmark” publications • Current research – First hand observations and/or measurements • Raw data - even more primary? USC for UCLA IS 245 Jan. 2010 11
  • 12. Scitech Resources: Databases • Multidisciplinary/general vs. Discipline(s)- specific • Academic level, e.g. undergraduate vs. graduate/faculty • Subscription vs. Free USC for UCLA IS 245 Jan. 2010 12
  • 13. Scitech Resources: Databases Graduate, Faculty, Researchers Level examples (Note: Most on DIALOG; most academic libraries subscribe directly, more specials use DIALOG) • Multidisciplinary • Web of Science • Disciplines: Inspec BIOSIS Previews Compendex GeoRef MEDLINE SciFinder (see also handout) USC for UCLA IS 245 Jan. 2010 13
  • 14. Scitech Resources: Databases Undergraduate and free examples • ProQuest Research Library • Wilson OmniFile: ASTA • BioOne • PubMed • Google Patents USC for UCLA IS 245 Jan. 2010 14
  • 15. Scitech Resources: LibGuides* • Portals • Multi- media- friendly • User- friendly * Springshare.com USC for UCLA IS 245 Jan. 2010 15
  • 16. Scitech Resources: Databases • Stumpers/questions re effective databases for X……… USC for UCLA IS 245 Jan. 2010 16
  • 17. More on Scitech Librarianship: Reference and Instruction • Have always been complementary • Instruction portion of reference has grown, with ease of access on Net • Time elements with and to both • Your thoughts on relationships between these two core aspects of library public service? USC for UCLA IS 245 Jan. 2010 17
  • 18. Reference Librarians Competencies • Attentive, reflective listeners (sponge) • Able to coach • Flexible: • Know when to probe • Digital and Face-to- Face literate USC for UCLA IS 245 Jan. 2010 18
  • 19. Reference Modalities • Face to Face/Voice to Voice • Desk • Consultation • Phone • Virtual • Email • Chat • YOUR virtual experiences? USC for UCLA IS 245 Jan. 2010 19
  • 20. Librarians’ Professional Organizations • Communities of practice • Purchasing consortia • Broad • Discipline-Focused USC for UCLA IS 245 Jan. 2010 20
  • 21. Future of Reference “The ‘reference interview’ will not disappear, but the ‘high touch’ ways we communicate with users and help them communicate with each other to create new knowledge will broaden.” --- USC Libraries Task Force 21 on the Future of Academic Libraries, 2005. USC for UCLA IS 245 Jan. 2010 21
  • 22. Thank you! crampon@usc.edu sarat@usc.edu USC for UCLA IS 245 Jan. 2010 22