3. Presentation
– A structured, prepared and speech based means of communicating information
or ideas to group of interested people in order to inform and persuade them.
– It is an opportunity to communicate with audience
4. 5 P’s
– Lindsay Taylor presented 5P’s on 25th of November,2017 for communication and
to gain confidence in creating and giving presentation.
– Purpose
– Plan
– Prepare
– Present
– Progress
5. Purpose
– Identify the Purpose of your presentation.
– You are, in effect, setting yourself a goal and outcome.
– To inspire and motivate yourself and others, you need to make sure you are
using “towards” language, rather than “away from” language when setting
goals.
– “Towards” language promotes forward movement and momentum in order to
achieve what you need and want. It is considered more motivational and
inspirational due to its “can do” approach, energy and resulting inspiration.
6. Away From Language Towards Language
Don’t want Do want…. Will do ……
Can’t Can……. Will….
Problems, pitfalls, risks Solutions, opportunities, challenge
Hard, difficult, struggle Challenging
Lose, eliminate, get rid of Gain, get achieve, attain
Can be considered “negative” and draining
Can be considered “positive” and
inspirational
7. Plan
– Remember that famous quote
“Failing to plan is planning to fail”!
– Plan yourself for questions like
– How many people will I be presenting to?
– What is the purpose of my presentation?
– When do I need to pull together a draft/final presentation?
– Where am I presenting (on stage, at boardroom table……)
– Who is “on stage” before/after me?
– What’s important about this presentation?
8. Prepare
– Split your presentation into a Beginning, Middle and End.
– 90% of first impressions are made in the first 90 seconds of meeting
someone. Based on these statistics, you need to engage your audience right from
the word “go”. You can do this in different ways. You may ask a question of your
audience and ask for a show of hands or you may use humour to introduce your
topic.
– Use “The Power of three”. This principle implies that things that come in threes are
more satisfying, effective and memorable. It’s fun, thought-provoking and, more
importantly, when applied can add real impact to your communication. Use
“signposting” to keep you (and your audience) on track – “firstly, secondly, thirdly or
finally”.
9. – You can end your presentation with humor (linking it to your humorous
comment at the beginning). You could ask for another show of hands.
– Ask if your audience has any questions. Share your contact details and thank
everyone for listening/interacting/involving themselves in the learning.
10. IMPACT
– By including the principles of The Power of Three in your own communication (whether written or
verbal) your audience is more likely to remember what you have shared.
– Use the IMPACT model to put forward your ideas and proposals and include The Power of Three.
Here’s the model:
– I Introduce your idea/proposal and employ KISS (Keep It Short and Simple)
– M Main Reasons: identify the main reasons and use the “Power of Three”
– P Problems: Be ready to answer any potential problems or queries that could arise
– A Appeal: to Logic (e.g. it will save us money) and emotion (e.g. it is good for team morale)
– C Credibility – add this with supporting evidence/stats/info
– T Thank your audience for listening and take any questions
11. Present
Align Words, Tone and Body Language
– Based on the research of Harvard Professor Albert Mehrabian, face-to-face
communication when sharing your thoughts and feelings can be broken down into
the words that we speak (7%), the tone that we use (38%), and the body language
that we use (55%).
– When words, tone and body language are aligned or “congruent”, when you “speak
the meaning, not just the words”, you are ensuring your message has more impact
thus contributing to the engagement of your audience.
Use sensory language
Use props and Visual Aids
Question Answer session
12. Progress
– Every situation is an opportunity to progress and learn. Use progressive
feedback models to ensure the next time you present it is even better than this
time
– These 5 P’s will definitely improve communication and presentation skills
13. Types of communication
5 types
– VERBAL COMMUNICATION
– Verbal communication occurs when we engage in speaking with others.
– It can be face-to-face, over the telephone, via Skype or Zoom, etc.
– Some verbal engagements are informal, such as chatting with a friend over
coffee or in the office kitchen, while others are more formal, such as a
scheduled meeting.
14. – NON-VERBAL COMMUNICATION
– What we do while we speak often says more than the actual words. Non-verbal
communication includes facial expressions, posture, eye contact, hand
movements, and touch. For example, if you’re engaged in a conversation with
your boss about your cost-saving idea, it is important to pay attention to both
the their words and their non-verbal communication. Your boss might be in
agreement with your idea verbally, but their nonverbal cues: avoiding eye
contact, sighing, scrunched up face, etc. indicate something different.
15. – WRITTEN COMMUNICATION
– Whether it is an email, a memo, a report, a Facebook post, a Tweet, a contract,
etc. all forms of written communication have the same goal to disseminate
information in a clear and concise manner – though that objective is often not
achieved. In fact, poor writing skills often lead to confusion and
embarrassment, and even potential legal jeopardy. One important thing to
remember about written communication, especially in the digital age, is the
message lives on, perhaps in perpetuity. Thus, there are two things to
remember: first, write well – poorly constructed sentences and careless errors
make you look bad; and second, ensure the content of the message is
something you want to promote or be associated with for the long haul.
16. – LISTENING
– The act of listening does not often make its way onto the list of types of
communication. Active listening, however, is perhaps one of the most
important types of communication because if we cannot listen to the
person sitting across from us, we cannot effectively engage with them.
Think about a negotiation – part of the process is to assess what the
opposition wants and needs. Without listening, it is impossible to assess
that, which makes it difficult to achieve a win/win outcome.
17. – VISUAL COMMUNICATION
– We are a visual society. Think about it, televisions are running 24/7, Facebook is
visual with memes, videos, images, etc., Instagram is an image-only platform,
and advertisers use imagery to sell products and ideas. Think about from a
personal perspective – the images we post on social media are meant to convey
meaning – to communicate a message. In some cases that message might be,
look at me, I’m in Italy or I just won an award. Others are carefully curated to
tug on our heartstrings – injured animals, crying children, etc.
18. Conclusion
– Successful communication helps us better understand people and situations. It
helps us overcome diversities, build trust and respect, and create conditions for
sharing creative ideas and solving problems.