AN INFORMAL COLLEGE TALK DELIVERED ON QUALITY IMPROVEMENT IN HIGHER EDUCATION BY INNOVATION FOR UGC- NAAC PURPOSE. SEMINAR ON IQAC AND COLLEGE MANAGEMENT. TARGET AUDIENCE COLLEGE TEACHERS. LOCATION MURSHIDABAD, BAHARAMPUR.

1. INNOVATION & IMPROVING
QUALITY OF HIGHER
EDUCATIONAL MANAGEMENT—
Discourses for IQAC-NAAC related College Office Management
INFORMAL INTERACTIVE DISCUSSION-(B)
BY
SAMANJIT SEN GUPTA, WBCS (Executive), ADM Murshidabad
M.Sc, MA (Pub Admn), MBA, B.Ed, DCSA, ex CSIR NET Sr Research Fellow.
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
1

2. BEFORE WE PROCEED FURTHER-
A> HOW DO THESE GET LINKED?
1. SOCRATES, PM, CM
2. HARVARD, MIT STUDIES
3. POCHU’Da COACHING CENTRE
4. AND ALL OF US HERE
B> AND HOW DO THESE GET
LINKED?
1. COLLEGE
2. MANAGEMENT
3. STUDENTS, COMMUNITY
4. GOVERNMENT,BUREAUCRACY
5. COMMUNITY
6. NAAC
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
2

3. NATIONAL ASSESSMENT & ACCREDITATION
COUNCIL:- VISION, MISSION, VALUE
1. VISION:- QUALITY AS THE DEFINING ELEMENT, BY SELF & EXTERNAL
EVALUATION, PROMOTION, SUSTENANCE ACTIVITIES.
2. MISSION:- PERIODIC ASSESSMENT; TO STIMULATE ACADEMIC
ENVIRONMENT; TO ENCOURAGE SELF EVALUTAION; TRAINING &
RESEARCH ON QUALITY; TO COLLABORATE WITH OTHER
STAKEHOLDERS
3. VALUE FRAMEWORK:- CONTRIBUTING TO NATIONAL
DEVELOPMENT; FOSTERING GLOBAL COMPETENCIES; PROMOTING
USE OF TECHNOLOGY; INCULCATING A VALUE SYSTEM IN
STUDENTS; QUEST FOR EXCELLANCE
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
3

4. NATIONAL ASSESSMENT & ACCREDITATION
COUNCIL:- 7 STEPS TO QUALITY
1. QUEST FOR EXCELLENCE
2. UNDERSTANDING THE CONCEPTS
3. ACTION ORIENTED
4. LEARNER CENTRIC APPROACH
5. INNOVATION FOR CHANGE
6. TRAINING TO BUILD COMPETENCIES
7. YEAR ROUND ACTIVITY
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
4

5. INTERNAL QUALITY ASSURANCE CELL:- OBJECTIVES,
FUNCTIONS, STARTEGIES, BENIFITS
1. OBJECTIVE:- TO DEVELOP A SYSTEM FOR CONCIOUS, CONSISTENT,
CATALYTIC ACTION TO IMPROVE ACADEMIC & ADMINSTARTIVE
PERFORMANCE OF THE COLLEGE.
2. STRATEGY:- ENSURING TIMELY & EFFICIENT & PROGRESSIVE
PERFORMANCE OF ACADEMIC + ADMINISTRATIVE + FINANCIAL TASKS;
OPTIMAIZATION & USE OF MODERN METHODS; ENSURING SUPPORT
STRUCTURE.
3. FUNCTIONS:- QUALITY BENCHMARKS; DISSEMINATION OF INFO;
ORGANISING WORKSHOPS; DOCUMENTAION; PREPARING REPORTS.
4. BENEFITS- CLARITY; INTERNALIZATION; BEST PRACTISE SHARING;
CHANGE AGENT; BETTER INTERNAL COMMUNCIATION
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
5

6. IQAC– 10 ACTION POINTS
1. DESIGN & IMPLEMENT ANNUAL
PLANS
2. FEEDBACK RESPONSES FROM
STUDENTS
3. DEVELOP & AAPLY QUALITY
BENCHMARKS/PARAMETERS
4. RETRIEVAL OF INFORMATION ON
QUALITY OF OTHERS
5. ORGANIZING WORKSHOPS &
PROMOTING QUALITY CIRCLES
6. DEVELOP & APPLY INNOVATION
7. CREATION OF LEARNER CENTRIC
ENVIRONMENT
8. DEVELOP INTERNALIZATION &
INSTITUTIONALIZATION OF QUALITY
ENHANCEMENT POLICY & PRACTISE
9. ACT AS NODAL UNIT FOR
AUGMENTING QUALITY RELATED
ACTIVITIES
10. PREPARE FOCUSSED ANNUAL
QUALITY ASSUARNCE REPORTS
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
6

7. SOME ISSUES ON COLLEGE INNOVATION--1:-
THE CHANGE DRIVERS MAKING INNOVATION IMPORTANT:-
1. LEARNING IS BECOMING– MORE FLEXIBLE + MEASUREABLE (Data
Centric Assessment + Continuous Feedback + Core Competencies)
2. WAVES OF CHANGE IN HIGHER EDUCATION + SOCIETY EVOLVING
3. TRADITIONAL EDUCATION NO LONGER WORKS ON TODAY’S DIVERSE
LEARNERS --- Not only GREATER NUMBER of Students , but DIVERSITY -
age, gender identity, culture, religion, economic status, prior knowledge,
skills.
4. USE OF EDUCATIONAL TECHNOLOGY– Adaptive, Personalized,
Transparent, Modifiable.
5. NEED TO TAKE DATA SERIOUSLY– Not Hunch & Traditions – Examine
what we can do differently.
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
7

8. SOME ISSUES ON COLLEGE INNOVATION--2:-
THE CHANGE DRIVERS MAKING INNOVATION IMPORTANT--2:-
1. 21st CENTURY LEARNING CULTURE STARTS WITH DIGITAL-
(Cyberlearning Ecosystem+ Available Digital Content+ Less focus on
Curriculum-widely common- and more on Skills)
2. NEED TO CHANGE THE WAY STUDENTS THINK, TO MAKE EDUCATION
EFFECTIVE– Not Mastery of Material, BUT Developing Skills to THINK &
WORK, in TEAMS.
3. DEALING WITH EXPANDING, MULTI TIERED ADMINSTRATIVE
STRUCTURE--- New specialization– new infrastructural needs– old new
compatibility.
4. STRESS ON CAMPUS BASED LEADERSHIP DEVELOPMENT PROGRAM
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
8

9. COLLEGE- COMPLEXITY RISING- 4 KEY FRAMES
NEEDNG MODERN MANAGEMENT:-
THESE ARE THE FRAMES/LENSES ON WHICH DECISIONS, ACTIVITIES,
ANALYSIS DONE:-
1. STRUCTURAL FRAME— Roles, formal relationships, teams, rules,
policies, procedures.
2. HUMAN RESOURCE FRAME— People and their needs, skills,
relationships, and attitudes.
3. POLITICAL FRAME— Questions of power and conflict, competition for
resources, and coalitions.
4. SYMBOLIC FRAME-- Purpose and meaning, institutional culture, rituals
and symbols.
Need to know your strengths, weaknesses, aspirations, predominant lens
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
9

10. COLLEGE – NEEDING BALANCE OF LEADERSHIP,
MANAGEMENT AND ACADEMICS:-
1. GOOD MANAGEMENT IS ESSENTIAL:- Budgets must be balanced;
Facilities must be erected and maintained; Essential services must
exhibit both functionality and quality.
2. GOOD ACADEMICS IS ESSENTIAL:- Must satisfy the criteria and
standards for accountability by accrediting bodies, and to meet the
demands of students for a wide-range of academic support and
extracurricular services.
3. GOOD LEADERSHIP IS ESSENTIAL:- Organizational complexity, shared
decision-making, whom to consult—formally and informally—and
when to bring about change, visible respect and empathy for multiple
constituents ........
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
10

11. SOME INNOVATIONS OF MANAGEMENT BEING
SEEN IN COLLEGES--1:-
1. e-Advising-- e-advising systems will monitor student engagement
and degree planning, send out automated warnings, and signal
faculty and academic advisers about impending trouble, thus
helping ensure that students remain on a path to graduation.
2. Evidence-based pedagogy -- Greater emphasis on learning
objectives, mastery of key competencies, and assessments closely
aligned to learning goals. More social learning, more active
learning, and more real-world assessments.
3. Decline of the lone-wolf teaching approach-- Faculty
members will work with colleagues and instructional designers to
develop simulations, animations, and assessment collaboratively.
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
11

12. SOME INNOVATIONS OF MANAGEMENT BEING
SEEN IN COLLEGES:--2----
1. Optimized class time -- Formal instruction will become more
online. (Stanford—70%). This shift will become more general as
Web-enhanced, blended classes become the norm.
2. Easier educational transitions -- Too many students who
performed well in high school hit a wall when they enter college.
Jointly, high schools, colleges will create transition courses better
aligned to the college curriculum.
3. Fewer large lecture classes -- Delivered in a variety of models,
including interactive sessions, Multimedia use, Web-enhanced
hybrid classes, fully online courses, accelerated courses, and
competency based modules.
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
12

13. SOME INNOVATIONS OF MANAGEMENT BEING
SEEN IN COLLEGES:--3----
1. New frontiers for e-learning-- Student engagement in online learning
will be encouraged by much higher levels of interaction through collaborative
learning, as well as animations, educational gaming, immersive-learning
environments, and hands-on simulations. Distance learning will bolster a sense of
community through social networking, team-based projects, and frequent
student-student and student-instructor or -coach interaction.
2. Personalized adaptive learning-- Too many students who performed
well in high school hit a wall when they enter college. Jointly, high schools,
colleges will create transition courses better aligned to the college curriculum.
3. Increased competency-based and prior-learning credits-- To
provide credit for learning that takes place outside the regular curriculum,
whether from MOOCs or from "real world" experience.
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
13

14. SOME INNOVATIONS OF MANAGEMENT BEING
SEEN IN COLLEGES:--4----
1. Data-driven instruction -- Data analytics commonplace, allowing
faculty members to focus instruction to better meet student needs and
to improve courses over time. These tools will also allow students to
better monitor their own learning.
2. More certificates and badges -- Alternate forms of credentialing will
become increasingly common. Small Certificate Courses. Tie-ups with
reputed organisations.
3. Free and open textbooks/ Courses -- One way to trim the cost of
higher education. Embrace free online textbooks and online instructional
environments for exposure and skill enhancement.
4. Public-private partnerships – To give more exposure, increase
skills, create employment scope.
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
14

15. SOME QUOTES ON COLLEGE INNOVATION-1:-
1. “It’s not university education that’s an endangered species — it’s
the lecture.” – Geoffrey Garret.
2. “I believe that gaming for education will not just be
something nice to have. It will be a must-have.” – Benson Yeh
3. “Technology already changed learning. We just didn’t notice.” –
Michel Crow
4. “There are lots of educational technology innovations off campus,
but we need to remember those on campus – give them
personalized, adaptive, lower cost, more convenient, better
learning experiences” – Steve Case.
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
15

16. SOME QUOTES ON COLLEGE INNOVATION-2:-
1. "If a child can’t learn the way we teach, maybe we should teach
the way they learn." -- Ignacio ‘Nacho’ Estrada.
2. "...if we teach today as we taught yesterday, we rob our children
of tomorrow." - John Dewey
3. "You don't have to be great to get started, but you have to get
started to be great." - Les Brown
4. “Let’s admit the real reason that we ban cell phones is that, given
the opportunity to use them, students would vote with their
attention, just as adults would ‘vote with their feet’ by leaving the
room when a presentation is not compelling.”-Marc Prensky
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
16

17. And now to finish- BUILDING A CULTURE OF
INNOVATION-1:-
1. CULTURE IS THE WAY OF THINKING, BEHAVING AND
WORKING THAT EXISTS IN THE COLLEGE.
2. CULTURE IS THE WATER YOUR ORGANISATION SWIMS IN.
3. CULTURE IS NOT JUST ABOUT POLICIES, PRACTISES; BUT
ABOUT DAILY HABITS, VALUES, AND MINDSETS OF
STAKEHOLDERS.
4. CULTURE NEEDS TO BE DELIBERATELY BUILT, NURTURED,
TALKED ABOUT, AND MANAGED OVER TIME.
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
17

18. BUILDING A CULTURE OF INNOVATION-2:-
1. INNOVATION IS THE PROCESS OF BUILDING ON EXISTING
KNOWLEDGE/PRACTISE, THROUGH THE INTRODUCTION/
APPLICATION OF NEW IDEAS, DEVICES, OR METHODS, TO
SOLVE PROBLEMS OR CREATE OPPURTUNITES WHERE NONE
EXISTED BEFORE.
2. WHAT DO INNOVATORS DO? 1. GRAB AND APPLY WHAT THEY
CAN. 2. DO NOT SHY AWAY FROM CHOICES. 3. ARE INSPIRED
BY THE WORLD AND USE IT. 4. TRY, TRY, TRY AGAIN.
3. CULTURE OF INNOVATION-- NURTURING AN ENVIRONMENT
THAT CONTINUALLY INTRODUCES NEW IDEAS, WAYS OF
THINKING; THEN TRANSLATES THEM INTO ACTION TO
SOLVESPECIFIC PROBLEMS OR SEIZE NEW OPPURTUNITES .
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
18

19. KAIZEN MANAGEMENT IN COLLEGES:-
1. KAIZEN-- APPLY SMALL DAILY CHANGES THAT RESULT IN
MAJOR IMPROVEMENTS OVER TIME.
2. KAIZEN REQUIRES ALL STAKEHOLDERS TO PARTICIAPTE– BY
MAKING SUGGESTIONS, ENTERING SOCIAL COANTRACT,
AND PRACTISING.
3. KAIZEN ENCOURAGES CONTINUOUS IMPROVEMENT IN
QUALITY, TECHNOLOGY, PROCESSES, PRODUCTIVITY,
SAFETY, AND WORKPLACE CULTURE.
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
19

20. PRACTICAL EXAMPLE OF BENFITS OF KAIZEN IN
A COLLEGE:-
• STUDENTS HAVE SET UP FOUR PILOT COMPANIES, AND IN RUNNING THEM
THEY LEARN LANGUAGES, QUALITY CONTROL, STATISTICAL ANALYSIS,
MATHEMATICS, SCIENCE, EXPORTING, MARKETING, ACCOUNTING AND
MUCH, MUCH MORE.
• TEACHERS AND STUDENTS ARE REGARDED AS CO-MANAGERS. THEY SET
THEIR OWN TARGETS AND GOALS, INDIVIDUALLY AND COLLECTIVELY.
• THE FIRST WEEK OR EACH COLLEGE YEAR IS USED FOR BUILDING SELF-
ESTEEM AND QUALITY TRAINING.
• TEACHERS HAVE COMPLETELY CHANGED THEIR TEACHING STYLES, WITH
MOST NOW BEING "95 PER CENT FACILITATORS" RATHER THAN LECTURERS.
• ALL STUDENTS LEARN PRACTICAL SKILL, AS PART OF THEIR VISION TO BE KEY
PARTICIPANTS IN THE ECONOMY.
• ALL STUDENTS SET VERY HIGH IMPROVEMENT GOALS.
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
20

21. ANY OTHER ISSUES YOU WISH TO DISCUSS
TODAY?
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
21

22. THANK YOU FOR BEARING WITH ME.
HOPE TO SEE YOU AGAIN.
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
22

23. WISH TO KEEP IN TOUCH? WELCOME-----
SAMANJIT SEN GUPTA
EMAIL:- samanjit@samanjitsengupta.org
WEBSITE:- www.samanjitsengupta.org
BLOG:- http://samanjit.blogspot.in/
FACEBOOK:- Samanjit Sen Gupta
SMS ONLY:- +919434770003.
03/09/2016
Talk Delivered By Samanjit Sen Gupta at KN College, Slide
Materials are based on Web
23