The document summarizes various HR issues faced by Indian Airlines prior to its merger with Air India in 2011. The pilots and crew members of Indian Airlines went on frequent strikes and agitations demanding higher pay and allowances. Their demands were aimed at pressuring the airline's management to agree to pay hikes. Issues included pilots seeking higher international flying allowances and objecting to contract-based rehires. Their actions led to last-minute cancellations and sick-outs that disrupted operations. The document proposes various solutions like introducing performance-based variable pay and greater employee participation and involvement to resolve collective bargaining disputes.

1. HR Issues
of
Presented by:-
Sachin Rai
11BSP1972
Section - H

2. Introduction -
 Indian Airlines was established in 1953.
 The Indian Airlines officially merged into Air India on
feb 2011.
 It covers 75 destinations(59 within india and 16
abroad)
 Once the merger was completed, the airline - called
Air India - would continue to be headquartered in
Mumbai and would have a fleet of over 130 aircraft.

3. HR Issues -
 The Pilots and crew members of Indian airlines were
forced to the management to agree to all their
demands.
 They were went for strikes, go slow agitations and wage
negotiation.
 For each strike there was a different reason, but every
strike it was about pressurizing IA for more money.
 The pilots began the agitation demanding higher
allowances for flying in international sectors.
 They then refused to fly with people re-employed on a
contract basis.

4.  Thereafter they went on a strike, saying that the cabin
crew earned higher wages than them and that they
would not fly until this issue was addressed.
 Due to adamant behaviour of pilots many of the cabin
crew and the airhostesses had to be off-loaded at the
last moment from aircrafts.
 There was another agitation, with many pilots
reporting sick at the same time. Medical
examiners, who were sent to check these pilots, found
that most of these were false claim.

5. How to solve these issues ?
 It can be seen from case detail presented it is the case
of “Collective Bargaining”
 Introduce variable pay and reduce basic pay which is
purely based on performance.
 Government appoint a committee to look into the
matter and find the problem and suggest appropriate
steps which could resolve the matter.
 IA should introduce some non monetary benefits which
could increase employee satisfaction.

6.  Involve participation – In
 1.Informative –
Information regarding the balance
sheet,new technology introduction etc is shared with the
employees.
 2.Consultative –
Joint management councils are consulted
on matters such as employee benefits, employee welfare
and work conditions.
 3.Administrative –
the Employees council is given certain
alternatives from which it can select the one it wants to
implement.
 4.Assosiative –
the management to accept and implement
the unanimous decision of the employees.

7.  5. Decisive –
At this level decisions are taken jointly on
matters relating to welfare, both the parties are obliged
by them and the decisions are successfully
implemented.

8. THANK YOU