Sathyanarayanan R is a network engineer seeking a NOC engineer position. He has over 5 years of experience in networking roles including junior network engineer, Dell service engineer, and customer care representative. His skills include network maintenance, troubleshooting, monitoring remote servers, antivirus maintenance, and TCP/IP configuration. He has a bachelor's degree in electrical and electronics engineering and is CISCO CCNA certified.

1. RESUME
SATHYANARAYANAN R
69,subramaniya appartments banu nagar 3rd avenue
pudur ambattur, Chennai-600053 TamilNadu
Mail : sathya28492@gmail.com
Mobile : +91- 9942630649
Career Profile:
Dynamic and experienced network engineer with sound knowledge of monitoring and troubleshooting network
communication systems. Seeking a responsible position as a NOC engineer with a view to utilize my skills towards
professional growth and development.
Skills:
 Network maintenance
 Possess strong analytical, troubleshooting, and customer service skills
 Comprehensive knowledge of network troubleshooting, monitoring and maintaining remote server
 Antivirus update & virus protection, Internet setup and repair.
 TCP/IP Configuration, Internet Maintenance, Wireless Networking configuration.
 Ability to communicate efficiently with excellent management and organizational skills
Work History:
I: Level1 Junior Network Engineer come Service desk agent,12/2014 to CurrentDellIS - Chennai
. RESPONSIBILITIES:.
 Handled responsibilities of providing 24x7 networking support in production environment.
 Performed the tasks of monitoring network performance by using standard management tools
 Assigned responsibilities of updating network performance to the senior network engineer
 Perform responsibilities of analyzing network topologies and identifying network performance issues
 Handled responsibilities of monitoring network traffic, installing network equipment, and maintaining data
networking systems
 Assigned the tasks of visiting client site to understand issues and coordinating with L2 teams for resolution
 Handling customers from Australia, New Zealand, US, India, as well as internally.
II: DELL SERVICEENGINEER, 08/2014 - 12/2014 TVS Electronics - Chennai
 Worked asa Level 2 DELL SERVICE ENGINEER in TVS Electronics From Aug 2014 to Dec2014. Also a Backup
SERVICELEVEL CO-ORDINATORforallover Tamilnadu.
RESPONSIBILITIES:
 Trouble shooting and replacing the hardware and software problems in DELLpc and laptops.
 Fixing the calls to engineers as back up SLC.
 Installed software and operating systems.
 Assigning the static Ip’s internally.

2.  Trouble shooting the network and VPN issues.
III : Customer care Sr.Representative, 08/2013 -02/2014 DellInternationalServices – Chennai
RESPONSIBILITIES:
 Handling customers regarding their technical issues and troubleshooting as per the process.
 Troubleshooting the software issues for client users through remote support.
 Installing the software’s with proper approvaland managing the client Symantec antivirus, outlook,
java, sql, smarterm,MacAfee password reset.
 Working on Remote login software as well as log Mein, servicenow.
 Skillfully developed departmental goals, objectives, and standards of performance, policies and procedures.
Education:
Graduated a bachelor of ELECTRICAL AND ELECTRONICS from St Peters University,Chennai. 2013 with
6.89(CGPA)
High School 2009:
Lion’s matriculation higher secondary school - Dindigul
Graduated higher secondary group of maths,computer science with 60.00 %
SSLC: State board, 2007
MSP.S.N.Memorial.Higher.Secondary School- Dindigul
Graduated secondary in state board with 62.00 %
Certifications:
Networking with CCNA CISCO certified (986/1000).
Personal Information
 Date of birth : 28/04/1992
 Gender : Male
 Father's name :B.Rengasamy
 Mother tongue : Tamil
 Nationality :Indian
 Marital status :Single
 Languages :Tamil,Engilsh,Telugu
 Passport no :J9707666
 Issue Date :02/12/2011-01/12/2021
 Permanent address : No.129,pilayar palayam,east govidapttram nearaavin milk dipo,dindigul- 624001
Additional Information
TRAITS:
 Ability to organize work and lead asmall team/ group.
 Passion to learn new things and optimistic.
 Ability to express my thoughts in both oral and written forms.
Declaration:
 Ideclare that the details furnished above are true to the best of my knowledge and belief.
DATE:
PLACE: Chennai (R.SATHYANARAYANAN)