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Kristina Shen
General Partner
Andreessen Horowitz
@kshenster
Scott Beechuk
Partner
Norwest
@sbeechuk
Increasing Runway without
Sacrificing Growth
Sean Jacobsohn
Partner
Norwest
@sjacobsohn 1
Burn Management -
Not One Size Fits All
Lots of Great Content On Burn Mgmt
3
Rule #1 → Be Default Alive
Solve For The Next Funding/Exit Event
4
After That… Build an Efficient Business
David Sacks burn multiple chart
5
After That… Build an Efficient Business
David Sacks burn multiple chart
6
Challenges
- Wide range of R&D costs (e.g. infra,
MVP vs platform)
- Does not factor in stage
Burn Management Differs By Stage
7
3x
Pre Everything
(Product/Rev)
Early PMF
($0-$5M ARR)
Scaling
($5M ARR+)
2x
1x
Burn
Mult
Best
Better
Good
CAC Payback, A Better Measurement Later Stage
8
CAC Payback Definition
CAC payback =
Sales & Marketing
(new MRR x Gross Margin %)
CAC Payback, A Better Measurement Later Stage
9
Factors In Health Of…
- GTM efficiency
- ARR growth
- Churn
- Gross margin
Intentionally excludes your biggest
cost and most valuable asset
- R&D!
CAC Payback Definition
CAC payback =
Sales & Marketing
(new MRR x Gross Margin %)
Transition From Burn Multiple to CAC Payback
When Scaling
10
3x
Pre Everything
(Product/Rev)
Early PMF
($0-$5M ARR)
Scaling
($5M ARR+)
2x
1x
Burn
Mult
Working GTM
($15M ARR+)
Best
Better
Good
Transition From Burn Multiple to CAC Payback
When Scaling
11
3x
Pre Everything
(Product/Rev)
Early PMF
($0-$5M ARR)
Scaling
($5M ARR+)
2x
1x
Burn
Mult
Working GTM
($15M ARR+)
24
12
6
Cac
Payback
(Months)
Best
Better
Good
Best
Better
Good
Non-Linear Growth
Getting leverage from partners
Leverage from Partners
Partner fit & motivation is key
13
Leverage from Partners - Stories
Partner fit & motivation is key
Outflank competition & enter new markets
14
Leverage from Partners - Stories
Partner fit & motivation is key
Outflank competition & enter new markets
Enablement is more important than
signature
15
Leverage from Partners - Stories
Partner fit & motivation is key
Outflank competition & enter new markets
Enablement is more important than
signature
Reciprocation & quick wins gain momentum
16
Leverage from Partners - Stories
Partner fit & motivation is key
Outflank competition & enter new markets
Enablement is more important than
signature
Reciprocation & quick wins gain momentum
Can lead to eventual exit strategy
17
DIY Growth Hacks
SaaS bookings tips on the cheap
DIY Growth Hacks
ABC → EBC (Everybody Be Closing)
19
DIY Growth Hacks - Stories
ABC → EBC (Everybody Be Closing)
Apple pie and cookie the pipeline
20
DIY Growth Hacks - Stories
ABC → EBC (Everybody Be Closing)
Apple pie and cookie the pipeline
Welterweight PLG
21
DIY Growth Hacks - Stories
ABC → EBC (Everybody Be Closing)
Apple pie and cookie the pipeline
Welterweight PLG
Throw out the trash, focus on the fresh food
22
DIY Growth Hacks - Stories
ABC → EBC (Everybody Be Closing)
Apple pie and cookie the pipeline
Welterweight PLG
Throw out the trash, focus on the fresh food
Hunt down old customers in new jobs
23
Closing Key Takeaways
Understand the root ROI of your spend
Invest early in partnerships to drive a multiplier effect in GTM
Focus is key, creativity leads to doing less with more
24
How to get in touch
25
Kristina Shen
General Partner
Andreessen Horowitz
@kshenster
kristina@a16z.com
Scott Beechuk
Partner
Norwest
@sbeechuk
sbeechuk@nvp.com
Sean Jacobsohn
Partner
Norwest
@sjacobsohn
sjacobsohn@nvp.com
THANK YOU

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Increasing Runway Without Sacrificing Growth with Norwest Venture Partners and Andreessen Horowitz

  • 1. Kristina Shen General Partner Andreessen Horowitz @kshenster Scott Beechuk Partner Norwest @sbeechuk Increasing Runway without Sacrificing Growth Sean Jacobsohn Partner Norwest @sjacobsohn 1
  • 2. Burn Management - Not One Size Fits All
  • 3. Lots of Great Content On Burn Mgmt 3
  • 4. Rule #1 → Be Default Alive Solve For The Next Funding/Exit Event 4
  • 5. After That… Build an Efficient Business David Sacks burn multiple chart 5
  • 6. After That… Build an Efficient Business David Sacks burn multiple chart 6 Challenges - Wide range of R&D costs (e.g. infra, MVP vs platform) - Does not factor in stage
  • 7. Burn Management Differs By Stage 7 3x Pre Everything (Product/Rev) Early PMF ($0-$5M ARR) Scaling ($5M ARR+) 2x 1x Burn Mult Best Better Good
  • 8. CAC Payback, A Better Measurement Later Stage 8 CAC Payback Definition CAC payback = Sales & Marketing (new MRR x Gross Margin %)
  • 9. CAC Payback, A Better Measurement Later Stage 9 Factors In Health Of… - GTM efficiency - ARR growth - Churn - Gross margin Intentionally excludes your biggest cost and most valuable asset - R&D! CAC Payback Definition CAC payback = Sales & Marketing (new MRR x Gross Margin %)
  • 10. Transition From Burn Multiple to CAC Payback When Scaling 10 3x Pre Everything (Product/Rev) Early PMF ($0-$5M ARR) Scaling ($5M ARR+) 2x 1x Burn Mult Working GTM ($15M ARR+) Best Better Good
  • 11. Transition From Burn Multiple to CAC Payback When Scaling 11 3x Pre Everything (Product/Rev) Early PMF ($0-$5M ARR) Scaling ($5M ARR+) 2x 1x Burn Mult Working GTM ($15M ARR+) 24 12 6 Cac Payback (Months) Best Better Good Best Better Good
  • 13. Leverage from Partners Partner fit & motivation is key 13
  • 14. Leverage from Partners - Stories Partner fit & motivation is key Outflank competition & enter new markets 14
  • 15. Leverage from Partners - Stories Partner fit & motivation is key Outflank competition & enter new markets Enablement is more important than signature 15
  • 16. Leverage from Partners - Stories Partner fit & motivation is key Outflank competition & enter new markets Enablement is more important than signature Reciprocation & quick wins gain momentum 16
  • 17. Leverage from Partners - Stories Partner fit & motivation is key Outflank competition & enter new markets Enablement is more important than signature Reciprocation & quick wins gain momentum Can lead to eventual exit strategy 17
  • 18. DIY Growth Hacks SaaS bookings tips on the cheap
  • 19. DIY Growth Hacks ABC → EBC (Everybody Be Closing) 19
  • 20. DIY Growth Hacks - Stories ABC → EBC (Everybody Be Closing) Apple pie and cookie the pipeline 20
  • 21. DIY Growth Hacks - Stories ABC → EBC (Everybody Be Closing) Apple pie and cookie the pipeline Welterweight PLG 21
  • 22. DIY Growth Hacks - Stories ABC → EBC (Everybody Be Closing) Apple pie and cookie the pipeline Welterweight PLG Throw out the trash, focus on the fresh food 22
  • 23. DIY Growth Hacks - Stories ABC → EBC (Everybody Be Closing) Apple pie and cookie the pipeline Welterweight PLG Throw out the trash, focus on the fresh food Hunt down old customers in new jobs 23
  • 24. Closing Key Takeaways Understand the root ROI of your spend Invest early in partnerships to drive a multiplier effect in GTM Focus is key, creativity leads to doing less with more 24
  • 25. How to get in touch 25 Kristina Shen General Partner Andreessen Horowitz @kshenster kristina@a16z.com Scott Beechuk Partner Norwest @sbeechuk sbeechuk@nvp.com Sean Jacobsohn Partner Norwest @sjacobsohn sjacobsohn@nvp.com

Editor's Notes

  1. Burn mgmt does not only equal RIF → double down on high ROI activities
  2. ABC → EBC (Everybody Be Closing) – Everyone is in Customer Success / AM (desk.com) Apple pie and cookie the pipeline – Kieran (service cloud) Welterweight PLG – (CTD?) Throw out the trash, focus on the fresh food Hunt down old customers in new jobs*
  3. ABC → EBC (Everybody Be Closing) – Everyone is in Customer Success / AM (desk.com) Apple pie and cookie the pipeline – Kieran (service cloud) Welterweight PLG – (CTD?) Throw out the trash, focus on the fresh food Hunt down old customers in new jobs*
  4. ABC → EBC (Everybody Be Closing) – Everyone is in Customer Success / AM (desk.com) Apple pie and cookie the pipeline – Kieran (service cloud) Welterweight PLG – (CTD?) Throw out the trash, focus on the fresh food Hunt down old customers in new jobs*
  5. ABC → EBC (Everybody Be Closing) – Everyone is in Customer Success / AM (desk.com) Apple pie and cookie the pipeline – Kieran (service cloud) Welterweight PLG – (CTD?) Throw out the trash, focus on the fresh food Hunt down old customers in new jobs*
  6. ABC → EBC (Everybody Be Closing) – Everyone is in Customer Success / AM (desk.com) Apple pie and cookie the pipeline – Kieran (service cloud) Welterweight PLG – (CTD?) Throw out the trash, focus on the fresh food Hunt down old customers in new jobs*