1. A. Who is the Chairperson of the company? How does he/she manages the business? What are the different assignments that he/she takes care off? How does he/she coordinates with other members in the company?

2. B. How would you help customers choose your product? Discuss different strategies that you would like to adopt. Discuss the quality of your products and why it is worth buying?

3. C. Discuss a definite discount or promotion for your products that will help to sell your products better? How should the customer take advantage of this offer? (100 words for all parts combined) Ans: Even if the product sells when I sold one's product right after it was sold, sales rate usually falls down slowly. I have to discount the price of one's product to raise sales rate again. But you must check that the product does not have a defect at this time. In addition, I think that it is necessary to put up the pawn of the product not only I discount it. But it is necessary to be careful about a budget when I give quality because I want to expect that I become profit for oneself as much as possible. In addition, I think that it is necessary to try not to extremely complicate too much it. When I discounted one's product, I think that most cases become the profit for both customer and oneself. However, it is it with the damage for the customer even if I become the profit to oneself if a defect produces a product at a discount. In addition, what it is easy to come to purchase more is often found, but there are not many meanings for the person for a customer when I put up the pawn of the product when it was too complicated. Therefore the customer must use this application after having been careful about such a thing enough.

4. D. How are the products packaged? Is there a warranty for the products? How should the customer contact you if there are problems or questions about the product after it is sold? (100 words for all parts combined) Ans: When I sell a product, it is bad, and there is not it even if I sell it without anything increasing a device for packing, but I think that I had better use boxes strong as possible to prevent what a defect produces to a product when I sell it. But I think that what I wrap it in plastic bags as well as a box and sell is desirable because it is very sensitive when the product which oneself sells was breakables (for example, bowl or glassware). In addition, I think that I attach the label of the price and had better wrap it when I sold a product if a customer does not understand the price because there are not many meanings. Because wounds do not occur in it when they sell a product, general, but what I wrap it in a strong box and plastic bag and sell cannot assert that, of course, wounds never produce it. A wound enters for a product enough carefully by any chance. In addition, when a customer purchased it in the case of the product of the instrumentation, as well as a wound, a defect occurs to the product and can have that I did not work well. Therefore I want to attach certificates after having considered such a point when I sell a product. We keep it in mind whether an imperfect point does not occur to the product before selling a product to confirm it enough. However, there is an imperfect point to a product, and I determine that I let you feel unpleasant for a customer, and there is still a lot of it. It can solve a problem if I hand certificates to a customer when there was a hindrance to a product, but it is necessary to contact a customer when there was a question about a product. Therefore when I have a customer buy a product, I hand the identification cards which included a phone number or the location and I am in condition to be able to take communication with a customer and want to keep what I do in mind.

5. E. Is there any installment plan for the products you sell? Is cash / cheque / credit cards acceptable? If a customer has financial difficulties, how could you help him/her buy your products? (100 words for all parts combined) ANS: Installments, cash, check, and card. To urge customer's purchase chance, all use is basically admitted. However, the card is a direction paid in installments only in cash where the check with the limitation cannot be used as for the people who cannot put confidence as there is a debt by having the bankruptcy experience. It readily buys it by lowering the hurdle financial difficulties by doing service and the discount sale for the customer. It challenges at a low price taking the keeping balance, and financial difficulties is made to be reached the quality as much as possible more than constancy.

6. F. Is there a customer service representative? What is his / her role in the company? Identify 5 different ways that he/she might help the customer? (100 words for all parts combined) ANS: Naturally, it is because the person in charge of the customer service is a necessary official position. Person in charge (president) in company and the middle manager and clerical work charge of other official positions. 1.Various problems are bought because the president firmly controls the company and it comes to be able to buy the commodity of the company beforehand the customer's being relieved for coming the immediate solution so as not to grow, too. 2.Because middle-ranking managerial post's people support both the site and the superior, work becomes smooth. 3. If Customer Service cooperates with the person of clerical work, and work is handled firmly, it becomes easy to reflect customer needs etc. 4. If the person of clerical work firmly makes the management of goods, it is useful by various scenes. 5. If the person of the customer service corresponds firmly, customer's dissatisfaction and hope are heard and it doesn't miss it.