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Natureview Farm
Case Study Analysis
Sachin Kamra 8347669938
Saransh Jha 9874539551
2
1996 2001
Jim Wagner joined as CFO
Founded
• Manufactured refrigerated cup yogurt
• Started with two flavors and two sizes
• 8 ounce and 32 ounce
• Plain and Vanilla flavor Wagner arranged for an equity infusion
from a VC to fund investments
Growth of $20 mn
BACKGROUND
1997 20001999
Revenue reached 13mn
VC firm wants out
1989
Average shelf life of the yogurt was 50 days while most competitor had a 30 day shelf life
97%
3%
Yogurt Distribution
Channel
Supermarket Natural Food Stores
Manufacturer Distributor Retailer Customer
Manufacturer
Natural Foods
wholesaler
Natural Foods
distributor
Retailer Customer
15% 27%
Supermarket channel
Natural Food Channel
74%
9%
8%
9%
Yogurt Market Share by
Packaging Segment
8 oz cups and smaller Children's multipack
32 oz cups Other
7% 9% 35%
4
VC needed to
cash out of its
investment
Need to find a
path to grow
revenues around
20mn dollar
before the end of
2001
The company wanted to attain
highest possible valuation in case
any possible acquisition
OPTION 1
• Expand in
Northeast and
west region
supermarkets
• Bring in 6
SKUs of the 8-
oz size
OPTION 2 OPTION 3
Senior Management Team’s Options
• Expand in
supermarket
nationally
• Bring in 4
SKUs of the
32 oz size
• Stay in
Natural Food
channel
• Introduce 2
children’s
multipack
OPTION 1
PROS CONS
• 8-oz has largest dollar and unit
share in the yogurt market
• Significant revenue potential
• First mover advantage as organic
yogurt brand to enter
supermarket channel
• Providing organic product
attracts higher income and less
price sensitive customers thus
helping supermarkets gain their
market share
• High risk and high cost
(marketing)
• Require quarterly trade
promotions
• Advertising plan would cost $1.2
million per region per year
• SG&A expenses would increase
by $320,000 annually
• Need to pay one time slotting fee
• Channel Conflicts
PROS CONS
• 8-oz has largest dollar and unit
share in the yogurt market
• Significant revenue potential
• First mover advantage as organic
yogurt brand to enter
supermarket channel
• Providing organic product
attracts higher income and less
price sensitive customers thus
helping supermarkets gain their
market share
• High risk and high cost
(marketing)
• Require quarterly trade
promotions
• Advertising plan would cost $1.2
million per region per year
• SG&A expenses would increase
by $320,000 annually
• Need to pay one time slotting fee
• Channel Conflicts
TYPE OF CHANNEL CONFLICT
54
1
Horizontal
• Same level
2 3
Vertical
• Different level
Multichannel
• Between two or
more channels
Supermarket
Natural Food Stores
Goal Incompatibility
Unclear roles and rights
Differences in perception
Intermediaries' dependence on the
manufacture
Causes of Channel Conflict
Margin Analysis
OPTION 2
PROS CONS
• 32-oz. cups have a higher profit
margin than 8-oz. cups
• Fewer competitive offerings in
this size
• Strong competitive advantage in
terms of shelf-life
• Lower promotion expenses
• 32-oz. expansion option would
increase SG&A expense by
$160,000
• Possible conflict of interests
between supermarkets and
natural foods stores
• Doubt over new users readily
entering the brand via multi-use
products
• Doubtful if existing sales team
can achieve nation-wide
distribution in 12 months
OPTION 3
PROS CONS
• Existing strong relationships with
leading natural food channel
retailers
• The sales team was experienced
in this distribution channel
• Financially attractive- the natural
foods channel was growing 7
times faster than the supermarket
channel
• It would yield the strongest profit
contribution of all the strategies
under consideration
• Missing out on the opportunity to
become the first-movers in the
supermarket channel
• Rapid growth of natureview
farms in the natural food channel
might lead to bigger demand
from retailers, similar to the case
of supermarket channel
OPTION 1
Recommended Solution
• Target achieved
• First-mover advantage of organic
yogurt manufacturer to the
supermarket channel
• Exposure to new segment i.e price
sensitive
• 8 oz has maximum demand
• Short term risk is compensated by
long term revenue
increase

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Natureview Farm: Case Study Analysis

  • 1. Natureview Farm Case Study Analysis Sachin Kamra 8347669938 Saransh Jha 9874539551
  • 2. 2 1996 2001 Jim Wagner joined as CFO Founded • Manufactured refrigerated cup yogurt • Started with two flavors and two sizes • 8 ounce and 32 ounce • Plain and Vanilla flavor Wagner arranged for an equity infusion from a VC to fund investments Growth of $20 mn BACKGROUND 1997 20001999 Revenue reached 13mn VC firm wants out 1989 Average shelf life of the yogurt was 50 days while most competitor had a 30 day shelf life
  • 3. 97% 3% Yogurt Distribution Channel Supermarket Natural Food Stores Manufacturer Distributor Retailer Customer Manufacturer Natural Foods wholesaler Natural Foods distributor Retailer Customer 15% 27% Supermarket channel Natural Food Channel 74% 9% 8% 9% Yogurt Market Share by Packaging Segment 8 oz cups and smaller Children's multipack 32 oz cups Other 7% 9% 35%
  • 4. 4 VC needed to cash out of its investment Need to find a path to grow revenues around 20mn dollar before the end of 2001 The company wanted to attain highest possible valuation in case any possible acquisition
  • 5. OPTION 1 • Expand in Northeast and west region supermarkets • Bring in 6 SKUs of the 8- oz size OPTION 2 OPTION 3 Senior Management Team’s Options • Expand in supermarket nationally • Bring in 4 SKUs of the 32 oz size • Stay in Natural Food channel • Introduce 2 children’s multipack
  • 7. PROS CONS • 8-oz has largest dollar and unit share in the yogurt market • Significant revenue potential • First mover advantage as organic yogurt brand to enter supermarket channel • Providing organic product attracts higher income and less price sensitive customers thus helping supermarkets gain their market share • High risk and high cost (marketing) • Require quarterly trade promotions • Advertising plan would cost $1.2 million per region per year • SG&A expenses would increase by $320,000 annually • Need to pay one time slotting fee • Channel Conflicts
  • 8. PROS CONS • 8-oz has largest dollar and unit share in the yogurt market • Significant revenue potential • First mover advantage as organic yogurt brand to enter supermarket channel • Providing organic product attracts higher income and less price sensitive customers thus helping supermarkets gain their market share • High risk and high cost (marketing) • Require quarterly trade promotions • Advertising plan would cost $1.2 million per region per year • SG&A expenses would increase by $320,000 annually • Need to pay one time slotting fee • Channel Conflicts
  • 9. TYPE OF CHANNEL CONFLICT 54 1 Horizontal • Same level 2 3 Vertical • Different level Multichannel • Between two or more channels Supermarket Natural Food Stores Goal Incompatibility Unclear roles and rights Differences in perception Intermediaries' dependence on the manufacture Causes of Channel Conflict
  • 12. PROS CONS • 32-oz. cups have a higher profit margin than 8-oz. cups • Fewer competitive offerings in this size • Strong competitive advantage in terms of shelf-life • Lower promotion expenses • 32-oz. expansion option would increase SG&A expense by $160,000 • Possible conflict of interests between supermarkets and natural foods stores • Doubt over new users readily entering the brand via multi-use products • Doubtful if existing sales team can achieve nation-wide distribution in 12 months
  • 14. PROS CONS • Existing strong relationships with leading natural food channel retailers • The sales team was experienced in this distribution channel • Financially attractive- the natural foods channel was growing 7 times faster than the supermarket channel • It would yield the strongest profit contribution of all the strategies under consideration • Missing out on the opportunity to become the first-movers in the supermarket channel • Rapid growth of natureview farms in the natural food channel might lead to bigger demand from retailers, similar to the case of supermarket channel
  • 15. OPTION 1 Recommended Solution • Target achieved • First-mover advantage of organic yogurt manufacturer to the supermarket channel • Exposure to new segment i.e price sensitive • 8 oz has maximum demand • Short term risk is compensated by long term revenue increase