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NATUREVIEW
FARM
CASESTUDY
HARVARD BUSINESS
SCHOOL CASE
What Is NATUREVIEW?
Nature View Inc.,
is a small yogurt
manufacturing
company that was
started in 1989.
Company Background
1989
• Company was founded in Vermont.
• Manufactured and marketed yogurt.
1999
• Company profits grew to $13million.
• Fruit on the bottom yogurt.
2000
• Expand to multi pack yogurt(for children).
• Expand to 12 flavors for 8-oz. packing.
• Developed strong relation with natural food
retailer chains.
PERSON OF INTEREST
• Vice President : Christine Walker
• Chief Financial Officer : Jim Wagner
• Chief Executive Officer : Barry Landers
• Vice President, Sales : Walter Bellini
• Vice Presi., Operations : Jack Gottlieb
• Asst. Marketing Director : Kelly Riley
E
A
R
L
Y
D
A
Y
S
IN1989
Entered
market
with 8oz
and 32
oz cups.
VARIETY
Initially
had only
2
flavours:
plain and
vanilla
Started
as
$100,000
million
company
in 1989.
PROGRESS
Flavored yogurt
production led to
brand extension.
New equipments
were needed
eventually.
National
distribution
and shared
leadership in
natural foods
channel.
Aided by low
cost “guerilla
marketing”
tactics, they
grew int $13
million company
in 2000.
Strengths:
1. Strong brand
2.Low cost
3.No artificial
thickeners
4. Longer shelf
life
Weakness:
1. No alternative financing
available
2. doubts sales
team ability
Opportunity:
Strong relation
with leading nature
food retailers.
Threats:
1. Accumulation of cash
by horizon from IPO.
2. Being dropped out of
traditional channel
NatureView
Farm
ANALYSIS
I
S
S
U
E
VC needed to
cash out of its
investment.
Need to make
company revenue
$20 million before
2001 end.
They need another
investor or position
itself for acquisition
hence, need highest
possible valuation.
THE BIG QUESTION ..!!!
Should
NatureView
expand Into
SUPERMARKET
Channel?
THE BIG QUESTION ..!!!
How to RETAIN its
traditional channel
Retailers,
Customers and
Suppliers if it enters
Supermarket
Channel..??
NV Income Statement,1999
MAJOR
PROBLEMS
How to
reach
$20million
target by
2001 end?
Supermarket
Channels vs.
Natural
Food Stores Analysis of
senior
management
team’s three
options.
• Increase product sale.
• Increase product line and quality.
• Adopt more efficient techniques to
maximize revenue.
• Increase shelf life further to expand market
to farther places.
HOW to reach
$20 million Mark…???
INCREASE MANUFACTURING
ADD MORE NUMBER OF PACKS IN A CASE
ENTER SUPERMARKET CHANNEL
EXPLORE OTHER SUCH CHANNELS
INTRODUCE MORE FLAVORS
SALES BOOSTING STRATEGIES
YOGURT
SALES
DISTRIBUTION
CHANNELS
• Supermarket
• Natural
food retail
stores
DOMINANT
• Warehouse
clubs
• Drug stores
• Mass
merchandiser
Minor
Where do people buy
Organic products from?
Factors affecting
YOGURT CHOICE…!!
Package
size/shape
Flavours Price
Freshness Ingredients
Organic or
not
Yogurt Market Share by
Packaging Segment, 1999
NATURAL
Food
C
H
A
N
N
E
L
MANUFACTURER
NATURAL FOODS
WHOLESALER (margin 7%)
NATURAL FOODS
DISTRIBUTOR (margin 9%)
RETAILER (margin 35%)
CONSUMER
SUPER-
MARKET
C
H
A
N
N
E
L
• OVERALL COST IS LESS.
MANUFACTURER
DISTRIBUTOR (15%
margin)
RETAILER (27% margin)
CONSUMER
Yogurt production cost and
retail prices by channel
3 OPTIONS
proposed by
SENIOR
MARKETING
TEAM
OPTIONS and
DILEMMA
OPTION 1
By
WALTER BELLINI,
VICE PRESIDENT,SALES
PROS
8-oz have highest incremental demand
High potential to increase revenue.
First mover as organic yogurt brand
to enter supermarket channel.
CONS
High risk and high cost (marketing)
Require quarterly trade promotions.
Advertising will cost $1.2 million per region per year.
SG&A expenses increase by $320,000 per annum.
Need to pay one time slotting fee.
OPTION 2
By
JACK GOTTLEIB,
VICE PRESIDENT,OPERATIONS
PROS
Generate higher profit margins than 8-
oz. size.
Strong competitive advantage : longer
shelf life
Lower promotion expenses.
CONS
Doubt if new user will accept the brand via multi use
size.
Doubt on sales team capability to achieve full nation
distribution in just 12 months.
Needs to hire sales personnel and develop relations with
supermarket brokers.
The supermarket expansion will increase the SG&A
expense by $160,000.
OPTION 3
By
KELLY RILEY,
ASSISTANT MARKETING DIRECTOR
PROS
Sales team was confident that they could achieve
distribution for two SKUs.
The financial potential was very attractive.
It would yield the strongest profit contribution among
all the proposal under consideration.
The natural foods channel was growing almost seven
times faster than the supermarket channel.
CONS
There were many potential conflicts
and other uncertain factors that the
manager could not determine.
Cannot achieve the target objective of
NatureView farm.
ANALYSING
the
THREE OPTIONS
SALES PROJECTIONS
of NatureView’s options
COST ANALYSIS
Total Fixed cost for all the three
options remains same.
Total cost= Total Fixed cost +
Advertising cost + Promotion Cost +
SKU cost
DIFFERENCE BETWEEN 3
OPTIONS
INFERENCES
drawn..
I.
• As per cost analysis , option 3 seems to be the best
option.
II.
• Taking other factors into consideration like
distributor , retailer etc, option 3 has no risk of loss.
III.
• However, sales team capabilities remain a big
question In this option.
IV.
• Still the overall risk factors are minimum in this
case.
RECAP
• What is NatureView?
• Brief company Background and key personnel
• Early days and progress of company
• Major issues addressed in the case
• How to increase sales and revenue
• Survey exhibits & factors affecting yogurt
choice
• Supermarket Channels vs. Natural Channels
• Analysis of 3 proposed options
• Difference between options
• Inference
DISCLAIMERDISCLAIMER
Createdby Anusha A. Sharma, VNIT Nagpur, during
Marketing Management Internship under Prof. Sameer
Mathur.

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Natureview farm : Case Review HBR

Editor's Notes

  1. Skipped slide 20: household survey result