Ronald Kister has worked in various Information Technology (IT) roles in his career. He is an independent consultant who works with large and small businesses, schools, law firms and homeowners in addressing their computer needs. As an IT professional, some soft skills would work well for your career, which includes in this presentation. Get in touch with Ronald Kister at https://issuu.com/ronaldkister/docs/ronald_kister_shared_soft_skills_th

1. Ronald Kister: Soft Skills That Help You
Succeed
Ronald Kister has worked in various Information
Technology (IT) roles in his career. He is an
independent consultant who works with large and

2. small businesses, schools, law firms and
homeowners in addressing their computer needs.
Over time, he's learned the importance of
developing various soft skills that help in interacting
with clients, negotiating deals, and following up on
issues.
As an IT professional, some soft skills would work
well for your career, which includes the following:

3. Conflict resolution
Conflicts can arise from different situations. You may
have users unhappy with the level of service
provided to them. An employee may prove
troublesome to deal with, or you may butt heads
with co-workers and managers. Whatever the
situation, your ability to resolve issues in an efficient,
business-like manner can grow your reputation and
help you achieve your goals.

4. Negotiation abilities
As an IT leader, you are negotiating for more than
just yourself; you have to keep your team's interests
at heart as well. For example, if you agree to
unsuitable project timelines, your poor negotiation
may force the team to work unrealistic hours to meet
deadlines.

5. Presentation skills
Your ability to come up with presentations and
deliver them to various stakeholders is key to your
progress. An excellent presentation can swing some
decisions in your favor, including decisions related to
budget and project approval.

6. Time management
As a manager, time management is an aspect you
have to consider in two angles: managing your
personal time and that of your team to ensure they
are efficient and productive.

7. Problem solving
Problem solving is at the core of IT. You will be
required to recognize when problems exist, analyze
their cause, and define a plan of action that leads to
correction. At this point, you also have to be
confident in the decisions you make.

8. Ronald Kister is a technology leader with more than
fifteen years of experience in the IT industry.