Learn how to make lean work in your company.
5 Principles / 8 Wastes / A3
Making Lean Work in Your Company
Lean as a Strategy
Tips for a Successful Transformation
Pitfalls to Avoid
Terry Norris, CEO
Terry Norris is a United States Air Force (USAF) veteran with more than 24 years of active service. His formal continuous process improvement (CPI) journey began in the early 1990's when the USAF implemented Total Quality Management. Since that time he's led several diverse and multinational teams to award winning success across the US, Asia, Europe and the Middle East. He spent his last few years in the USAF as a Lean Program Manager leading lean improvement projects across a 5,500 employee enterprise spread across five locations in four European countries. He literally developed the organization's CPI infrastructure from the ground up. He was the architect of the strategic and tactical plan and mapped out the responsibilities from the Executive Council down to the CPI team members. He personally led or managed dozens of improvement projects that improved performance, eliminated waste and significantly increased employee productivity and morale.
In addition, he influenced how the USAF developed aspects of their lean program. He wrote the first job description initially adopted by the USAF, and provided inputs for the USAF in Europe's: Concept of Operations, CPI event execution, metrics selection and familiarization training. He's taught multiple, 4-day Lean Green Belt courses and personally trained or briefed over 1000 employees on Lean methodologies. Lastly, he developed and taught a 2-day Root Cause Analysis workshop that was benchmarked and used throughout the USAF.
Terry is now a professional lean consultant and the owner of Lean Consulting Works, LLC; a lean consulting company. Lean Consulting Works, LLC provides on-site lean consulting and training with services ranging from enterprise-wide lean transformations to targeted improvements to various workshops and certifications. www.LeanConsultingWorks.com