https://meetups.mulesoft.com/events/details/mulesoft-sydney-presents-sydney-meetup-11/#/

1. November 28th, 2019
Sydney Meetup

2. All contents © MuleSoft Inc.
Meet your local Meetup leaders
2
Join the group at meetups.mulesoft.com/sydney
to be notified of all future events
Dan Owen
Director, Customer Success Architecture
@ MuleSoft
Royston Lobo
Customer Success Engineer
@ MuleSoft

3. All contents © MuleSoft Inc.
Agenda
3
• Updates
• Zurich Lighthouse: Digital Transformation and API-led
journey with MuleSoft by Pablo Iorio
• Gareth O’Comedy
• BaptistCare Digital Transformation : MuleSoft – The
silent hero!!! by Raghavi Yarasi and Kusal Wijewantha
• Trivia
• Networking time!

4. Who is attending a
MuleSoft Meetup for the
first time?

5. Who is newly certified?

6. All contents © MuleSoft Inc.
APAC-friendly Online Meetups
6
https://meetups.mulesoft.com/events/details/mulesoft-online-group-presents-custom-file-logging-framework-using-the-mule-4-java-sdk/#/

7. All contents © MuleSoft Inc.
To conclude this intro...
7
• Fill out the survey!
• Contribute! meetups@mulesoft.com, `Contact the Organiser` on
the event page or post on the Online Group.
• Let’s take a group picture! 📸

8. Pablo Iorio
Zurich Insurance
Zurich Lighthouse: Digital Transformation and
API-led journey with MuleSoft

9. Gareth O’Comedy

10. Raghavi Yarasi and Kusal Wijewantha
BaptistCare
BaptistCare Digital Transformation : MuleSoft –
The silent hero!!!

11. Digital Transformation: MuleSoft
“The Silent Hero”

12. KUSAL
Applications & BI Manager

13. Who we
are

15. At Home
Residential
Services
Community
Services
Social Housing
Retirement
Living
8379 Clients + 836,767 Total Service Delivery Hours
17 Facilities + 1850 Beds
8000 Clients
6 Locations + 219 Dwellings + 500 SAHF
12 Villages + 608 Dwellings + 705 Residents

16. Where
are we
headed?

17. BaptistCare Technology Architecture
Business Stream Applications
Retirement Living
Tenancy Management
(PeoplePoint)
Corporate and Back Office Applications
ERP – Finance, Payroll, Procurement & HR (Technology One) Training & Learning Management (My Learning)
Facility Management (Maintenance Connection) Risk, Feedback and Incidents (RiskMan)
Community Housing
Tenancy / Outcome Management
(CIVICA)
Enterprise Applications
Enterprise Customer Relationship Management (Microsoft Dynamics)
BI and Data Analytics Platform (Microsoft Azure / Power BI)
Enterprise Content / Records Management ( Microsoft SharePoint / Micro Focus)
Enterprise Collaboration (Microsoft Office 365 / Teams)
Enterprise Integration Platform (MuleSoft)
Community Services
Client / Care Management (AlayaCare)
Donations (ThanQ)
Microfinance (Finpower)
Residential Services
Client & Clinical Management (PeoplePoint)
Rostering (Kronos)
Medication management (MediMap)
Nurse Call (Various)
Smart Badge (Vocera)
ACFI (Mirus)
Employee Engagement
Employee Portal Employee On boarding
Customer Experience
Website YouChoose
At Home
Rostering & Optimisation
(TCM / Ortec)
Client & Care Management
(TCM / AlayaCare)
Tele Health
(Breezie)
Customer Portal App
External Services Integration (My Aged Care, Medicare, Suppliers, Allied Health, eHealth)
Key Current State Future State

19. RAGHAVI
Senior Integrations Analyst

20. s-alayacare s-ortec s-rdutil s-technologyone
MuleSoft System APIs
Application Stack
AmazonS3
Bucket
Amazon
SQS ORTEC OWS ORTEC OSP
Cloud Application Stack
SMS tool
s-esendexs-msd365
p-syncmng
MuleSoft Process APIs
P-clientmng

21. The
must-
haves

22. Resilience
0%
Message
loss
Persistent message queues
Retry failed messages
Actionable error reporting
For BaptistCare

23. Reusable
&
Standard
Cloud Hub
Support
For BaptistCare
Team adaptability
Standard Operating
Procedures
Multiple
environments

24. Agility
Paradigm Shift
Empowered
BaptistCare
For BaptistCare
Speed
to Business

25. BaptistCare Key Integration Principles
Resilience
Reusable
&
Standard
Agility

26. How did
we get
there?

27. Key differentiators
• Near-real time to ‘Real Time’
PUSH (and NOT PULL)
• Program to an interface and not an implementation
Common Data Model

28. 1) Unit testing framework
2) Effective logging
3) Working with unknowns
Lessons Learnt

29. Thank you

30. Trivia

31. Networking time
Introduce yourself to your neighbours!

33. Thursday, 20 February 2020
Register now at meetups.mulesoft.com/sydney
Next Sydney Meetup:

34. Have a API New Year!