The swift progress in healthcare's digital evolution is driving enhanced services and elevated patient care. With the increasing need for modern healthcare, the industry cannot afford to fall behind. This transition not only elevates patient care but also enables healthcare providers to reduce administrative burdens.

1. Digital Transformation in Healthcare: Trends,
Challenges & Their Solutions
Digital transformation is accelerating across industries worldwide. According
to Statista, global spending on digital transformation is expected to reach $3.4
trillion by 2026, more than doubling from $1.6 trillion in 2022.
This rapid growth shows that digital initiatives are being prioritized as
essential in almost every industry, and healthcare is no exception.
So, if you’re from the healthcare industry, you’d be happy to know digital
transformation in healthcare has enormous potential to optimize operational
processes and improve the overall patient experience, all the while reducing
costs.

2. In this post, we’re going to discuss everything you need to know about digital
transformation in healthcare, including trends, major challenges, and their
solutions.
So without wasting any time, let’s jump right in!
What is Digital Transformation in Healthcare?
Digital transformation in healthcare is making use of the latest technology
stack, methodologies, and processes to deliver sustainable value to patients,
healthcare professionals, and healthcare organizations.
It’s basically about embracing and employing advanced technologies and
innovative approaches to maximize benefits. Some key goals of digital
transformation include improved patient outcomes, lower costs, increased
accessibility, and better experiences for both patients and providers.
Today, more and more healthcare providers are using digital transformation to
make things better for everyone involved. The numbers show it too:
According to a report by Future Market Insights, the global digital
transformation in the healthcare market is projected to be worth $65.2 billion

3. by 2023. The market is expected to reach US$ 253.6 billion by 2033, with a
CAGR of 14.5% from 2023 to 2033.
Additionally, a recent Deloitte study found that around 92% of healthcare
professionals & institutes achieved better performance from digital
transformation.
But, if you’re still not convinced, let’s check out the benefits of digital
transformation in healthcare for patients, healthcare institutes/organizations,
and the healthcare industry as a whole.
Benefits of Digital Transformation For Patients
Digital transformation provides significant advantages to patients through
digital healthcare solutions. Let’s check them out below.

4. Better & More Personalized Services
The implementation of digital transformation in healthcare enables more
accurate health diagnoses and even better & more effective as well as
personalized treatment.
Better Communication with Doctors
With digital transformation, patients can obtain professional healthcare
services online through video calls, chatting, treatment strategies, and receive
clear prescriptions over the healthcare portal or email.
Easy Access to Personal Health Data
Patients can easily access and manage their personal health records and even
conduct a thorough analysis of their health metrics online.
Convenient Appointment Scheduling
Digital transformation in healthcare enables patients to schedule doctor’s
appointments at the most convenient date.
Track Health Metrics in Real-Time
The use of advanced technologies like Health Wearables allows patients to
track their important health metrics in real time.
Enhanced Patient Engagement
Digital health tools allow patients to more actively participate in managing
their health by accessing their records, connecting with providers, and using
data to make informed decisions about their care. This leads to better health
outcomes.
Benefits of Digital Transformation for Healthcare Institutes/Organizations
It’s clear that healthcare digital transformation brings impressive benefits to
patients.
But what are the benefits healthcare institutes and organizations get from it?
Let’s find out!

5. Reduced Costs
Digital transformation enables process automation which in turn lets
healthcare institutes & organizations offer cost-effective services and
eliminate unnecessary spending in traditional healthcare services.
Optimized Workflow
Digital transformation can replace paperwork with digital records, reduce the
patient examination time, and allow easier & optimized access to patient
health records.
Enable Improved Interaction with Patients
Digital transformation can enable improved and more effective online
interaction with patients via video calls & chats.

6. Secure Database for Electronic Medical Records
Digital transformation in healthcare allows you to create a secure database for
encrypting, storing, and accessing private medical records of patients and
enables sharing them on-demand with healthcare professionals, laboratories,
and medical specialists.
Enhanced Decision-Making
Digital transformation provides healthcare organizations access to more
complete, timely and accurate patient data. This enables better clinical
decision-making and care coordination by providers.
Read More: Benefits of Investing in Custom Software Solution
Benefits of Digital Transformation for the Healthcare Industry
As you just saw, digital transformation in healthcare provides plenty of
benefits for both patients as well as healthcare institutes & organizations.
With digital transformation innovations, in fact, the entire healthcare industry
will gain unmatchable benefits and grow to the next level.
Following are some of the main benefits of digital transformation for the
healthcare industry as a whole.

7. More Effective Internal Communication
The whole healthcare industry relies largely on communication to provide
patients with proper care. And digital transformation enables more efficient &
smooth communication between all stakeholders.
Better Time Management
Digital transformation can significant amount of valuable time in the
healthcare industry. This, as a result, can save numerous lives, thanks to the
24/7 accessibility to the patient’s health records and real-time coordination.
Improved Healthcare Services
The healthcare industry is patient-centric and therefore it is essential to
leverage advanced procedures for precise & proper diagnosis and treatment.

8. Digital transformation allows integrating various technologies to enable
healthcare professionals & institutes to provide more effective as well as
personalized treatment to patients.
Top 7 Digital Transformation Trends in Healthcare
Based on what we just learned, it’s clear that Digital Transformation in
Healthcare can substantially improve the ability of healthcare professionals,
institutions, and organizations to provide better treatment to patients and
help them live healthier and longer lives.
That being said, let’s look at some of the top digital transformation trends in
healthcare you should keep an eye on if you’re from the healthcare industry.
Health Wearables
In the past, people were content with going for a health checkup once a year
and only meeting with doctors when something went wrong.

9. Today, however, patients are primarily focusing on consistent maintenance of
their health and are demanding information regarding their health more
frequently.
Because of this, people are now actively investing in wearable technology
devices to monitor important health metrics & determine the chances of a
major health event.
A recent study has also discovered that the health wearable device market is
forecasted to surpass $419.44 Billion US dollars by 2028, which is a massive
jump from just $186.48 Billion US dollars in 2023.
Some of these health wearable devices that are popular include:
 Exercise trackers
 Fitness bands
 Oximeters
 Sweat meters (used for tracking blood sugar levels in diabetic patients.)
These connected wearable devices can help healthcare professionals with
better ability to capture essential medical information of patients in real-time
and obtain a more accurate assessment of patients’ health.
One great example of a Health Wearable is the Apple Watch.
Recently, Apple Watch saved a man’s life after he fell from his electric bike.
Upon falling, Apple Watch immediately alerted respective authorities with his
location information.
In fact, when the emergency services arrived at the location, they found a man
lying on the street, bleeding heavily from the head. Fortunately, the
emergency services were able to help save that man’s life, all thanks to Apple
Watch.
Patient Portals
Another leading trend of digital transformation in healthcare is patient portals.

10. As the name suggests, patient portals are basically online platforms that allow
patients to access their health records, schedule appointments, chat with
doctors, and so on.
One of the primary reasons why patient portals are a trend is because it
promotes transparency and convenience.
A recent survey revealed that 82% of healthcare professionals & organizations
consider patient portals as one of the most important technologies for engaging
with patients.
With patient portals, people can not only check their medical care history,
prescription & visit notes from doctors, and see their test results online, but
they can also share all this data with multiple healthcare providers.
This, as a result, completely eliminates the need to transfer or share medical
records manually, which is extremely convenient for both patients as well as
healthcare professionals.
FollowMyHealth, for instance, is a popular platform among US citizens and is a
great example of patient portals.
The platform allows its users to maintain records of both general medicines as
well as specialist visits. Furthermore, they can even contact & message doctors
within the platform.
The doctors, on the other hand, can access connected patients’ complete
medical history from a single location.
Data Aggregation
Although, patient portals are a perfect solution to collect patients’ data. But
nowadays, healthcare institutions & organizations also need to aggregate
those data.
This is mainly because most hospitals nowadays have massive amounts of
data coming in from a wide range of sources such as:
 Patient-provided data

11.  Lab results
 Pharmacy data
 Internal & external electronic health records (EHR)
 Data from medical devices like health wearables
 Imaging data
 And insurance claims
Now, when you’ve data coming in from multiple sources, sometimes,
important patient data might get overlooked.
Data Aggregation, however, can help hospitals make quick & insightful
patient-care decisions without having to worry about missing important
patient data.
Put another way, data aggregation helps to improve patient care and lower
costs.
It basically brings together all data to create a thorough patient profile, which
drastically reduces the time spent through patient data, resulting in lower
patient wait times.
IBM Watson, for example, is an advanced data collection and analysis
platform. It is basically a universal solution for multiple industries, including
healthcare.
Recently, IBM Watson partnered with Pfizer to develop new cancer drugs by
collecting & utilizing cancer patients’ natural immune responses.
Thanks to IBM Watson, two companies were successful in predicting specific
kinds of cancer by interpreting complex genomic data.
TeleHealth & Virtual Doctor Visits
Ever since the COVID-19 Pandemic, the adoption of virtual doctor visits has
become one of the most growing trends in healthcare.

12. As the name implies, virtual doctor visits basically allow patients to interact
with doctors via video calls, eliminating the need to visit doctors at their clinics
in person.
In fact, thanks to telehealth solutions, doctors were able to see 50% to 175%
more patients during the COVID-19 lockdown situation.
And if you think about it, there are many advantages of telehealth & virtual
doctor visits.
For starters, doctors can now easily conduct patient care visits, screen patients
more easily & quickly, and schedule an in-person appointment only if certain
follow-ups are necessary.
For patients, virtual visits save a lot of time as they no longer have to travel to
doctors’ clinics or hospitals sitting in waiting rooms.
Brigham Health Hospital in Massachusetts, for example, has fully adopted the
virtual visits solution. They allow patients to schedule appointments online,
use their smartphones to chat with doctors through video calls, and so on.
In fact, the hospital even recently conducted a survey and found that 74% of
their patients admitted that virtual doctor visits helped to improve their
relationships with doctors and doctors were also able to keep better track of
patients’ symptoms as well as treatment.
On-Demand Healthcare
Over the last decade, people have become more mobile, which has forced
many industries to enter the on-demand economy.
According to Statista, more than 58% of web traffic now comes from
smartphones since 2023.
Furthermore, the Coronavirus Pandemic has also changed the way patients
seek healthcare services.

13. And not only patients but doctors are also no longer tied to one organization.
In fact, they’ve now become more eager to work for multiple healthcare
institutes at a time.
To fulfill this, Nomad Health Company has recently launched an on-demand
healthcare platform that helps doctors link up with multiple healthcare
organizations for short-term work.
As a result, the doctors’ schedule has become more flexible when it comes to
providing medical services and they can now easily adapt to patients’ evolving
requirements.
Disease History Analysis
Along with On-Demand Healthcare Solutions more and more digital
healthcare tools are being launched to help doctors analyze a patient’s disease
history in order to provide the best possible treatment.
BostonGene, for example, is definitely worth mentioning. The company is
famous for offering comprehensive clinical as well as research solutions
including the disease history analysis tool.
BostonGene’s tool is capable of conducting an in-depth analysis of a patient’s
previous diseases and provides a completely personalized plan for treatment
that could generate the best results possible.
AI Screening
Another growing trend of digital transformation in healthcare is AI screening
by leveraging artificial intelligence technology.
AI Screening basically helps hospital staff to discover which patient needs care
first and guides the patient to the appropriate channels.
Many hospitals across the world have successfully adopted AI-based chatbots
and voice systems to screen patients in order to reduce the load on hospital
staff.

14. For example, AI Screening could help to direct patients to the appointment
scheduling line, the laboratory, or the pharmacy.
This, in turn, can reduce the number of people gathering in the waiting room
unnecessarily and can take some burden off of the hospital staff.
An AI-based automated phone system is a great use case for AI Screening. It
could collect callers’ information and route their calls to the appropriate
person, which directly reduces the transfer wait time & hold times.
Challenges of Digital Transformation In Healthcare & Their Solutions
Digital transformation is a complex process, especially for a traditional
industry such as healthcare. But, to become more competitive, all healthcare
institutes & organizations need to go through digital transformation.
Below, we’ve listed the most significant digital transformation
challenges (along with their solutions) that healthcare companies usually need
to overcome to implement digital transformation.
Challenge 1 - Data Security Remains Number 1 Concern
When it comes to digital transformation, cybersecurity is a primary concern for
all healthcare institutes.

15. This is because cyberattacks usually target private, sensitive, and highly
valuable personal health data, which can lead to disruption of patient care.
For instance, a malware attack on a private hospital may seem low-risk. But
such an attack could easily breach patients’ privacy, leading to a hospital’s
reputation loss, fraud, discrimination, and so on.
Therefore, it is highly recommended to take certain required measures to
strengthen the security level and prevent cyberattacks.
Solution – Leveraging Blockchain in Healthcare
To overcome this challenge, adopting blockchain technology is highly
recommended.
According to a recent study by Precision and Strategic Intelligence, the market
for blockchain-based healthcare applications is already forecasted to
surpass $890 million US dollars by 2023.
Blockchain is basically a digital transaction technology that is built upon a
decentralized network of computers and is largely adopted in the finance
industry.
With blockchain, healthcare institutions can:
 Prevent cybersecurity breaches
 Identify inaccuracies in patients’ health information
 Allow patients to access & share their private health data on a secure
distributed ledger
As a matter of fact, Medicalchain has already been implementing blockchain
as a solution to solve the fragmented medical records of patients.
Challenge 2 - The Cost Factor
Another reason why many healthcare institutes, organizations, and companies
putting digital transformation plans on a backburner is the cost factor.

16. Unfortunately, these healthcare organizations focus primarily on the ROI while
neglecting the value proposition that digital transformation can deliver.
Though it’s true that digital transformation in healthcare requires huge
investments in technology as well as partnering with a software development
company.
But, digital transformation can also offers higher scalability, more profits, and
increased revenue compared to the traditional approach.
Moreover, there are a couple of cost-saving ways to approach digital
transformation in healthcare.
Read More: How Much Does It Cost to Make an App?
Solution - Adopting Agile Development Methodology
Agile Software Development is a highly popular and widely-used
methodology that drastically increases the speed as well as flexibility of the
digital transformation process.
Its incremental & iterative model has proven to accommodate new changes in
an extremely cost-efficient way.
However, if you’re planning to fill the gaps through digital transformation in
your healthcare organization, it is essential to partner with a digital
transformation company or outsource your project to a reliable software
development company.
Challenge 3 - Resistance to Change
The majority of healthcare professionals have admitted in a survey that
because of working on tight schedules, they usually don’t have enough time
for participating in learning how to use new software.
Ironically, however, they regularly spend hours on hospital administrative
tasks, which could be easily automated through digital transformation.
By definition, digital transformation is about transforming the way healthcare
organizations as well as professionals think and work. Therefore, it is crucial to

17. combat the resistance to change mindset before embarking on the digital
transformation journey.
Solution - Educate Stakeholders and staff with New Software
Getting your staff and stakeholders familiar with new software developed
during the digital transformation journey can seem like a difficult task. But the
good news is, it’s most certainly accomplishable.
In order to educate your staff & stakeholders on how to use new software,
first, you’ll be required to create a solid training program and make
participating in the training program a top priority.
A critical part of getting your staff as well as stakeholders to participate in the
training program is to demonstrate respect for their time and already jam-
packed schedules.
Therefore, it’s best to set clear & realistic deadlines for the new software
training program and give plenty of advance notice.
In simple words, give your staff and stakeholders time and space to process
the change.
For example, if you’re planning to introduce a new patient portal for your
hospital, send an email to everyone with a link to it and ask them to take a
look before the next staff meeting. You can even encourage them to bring any
questions that they may have and which can be addressed in the training
program.
Challenge 4 - Complying with HIPAA Regulations
The last challenge that arises with digital transformation in healthcare is
complying with the HIPAA Regulations.
The HIPAA law is about protecting individuals’ personal medical records and
private health information at all costs. This regulation was created to allow
patients to set boundaries on the use and sharing of their personal health
records.

18. To comply with HIPAA Regulations, a healthcare institution & organization
must do the following:
 Ensure complete integrity, confidentiality, and availability of patients’
medical records.
 Safeguard against all kinds of possible cyber threats.
 Protection against impermissible use of patients’ medical history.
Violation of the above rules can lead to both civil monetary as well as criminal
penalties.
Solution - Partner with a Company Experienced in HIPAA-Compliant
Software Development
Building a custom HIPAA-Compliant software is a complex, time-consuming &
expensive process. Therefore, it is essential to partner with an
experienced healthcare software development company that you can rely on.
So, before commencing on your digital transformation journey, it’s best to
research potential healthcare app development company, go through their
previous HIPAA-Complaint software projects, and contact previous clients for
feedback.
How Peerbits Can Help?
Peerbits is an ISO-Certified Software Development Company with over a
decade of experience in the industry. Throughout our journey, we’ve built
various kinds of software products for multiple industries, including the
healthcare industry.
For example, we’ve developed a robust nursing activities portal, a COVID-19
tracker app, and an on-demand virtual doctor appointment app to name just a
few.
Furthermore, we’ve ensured that all of the healthcare software/ apps/solutions
developed by us are fully HIPAA Compliant.

19. So, when you partner with Peerbits, you can rest assured that your digital
transformation journey will be smooth, successful, and most importantly, cost-
effective.
And if you’re already planning to embark on the digital transformation journey
of your healthcare company, feel free to reach out to us for a free consultation
& professional guidance.
Summary
Digital transformation in healthcare is evolving at an unprecedented rate. It
has ignited several improved healthcare services, leading to better patient care
and outcomes.
Moreover, with patients’ demand rising for modern healthcare services, the
healthcare industry definitely cannot afford to be sluggish.
Furthermore, digital transformation holds the power to not only revolutionize
patient care but also allow healthcare organizations as well as professionals to
reduce the amount of time spent on performing administrative tasks.
That being said, we truly hope that this post has proven to be both helpful
and inspiring to take action.
If you still have any questions regarding digital transformation in healthcare,
feel free to contact us at any time.